We booked this hotel expecting nothing much - a run of the mill hotel in a decent location at a reasonable price. What we received - A room that met my definition of a dump. Stained carpets, dirty/dusty curtains that did not hang straight (or work), a TV/DVD that was entirely unplugged, hidden remotes. Then I had the misfortune of... more

What really makes this place so great is the staff. I've never been to an establishment that bends over backward for its guests as much as the staff at the Tahoe Vistana!! We called them a couple of times for things, and they accommodated us every time, even for things as obscure as hot cocoa powder and paper plates. Providing... more

We just cane back from a weekend stay at this hotel on the North shore in tahoe. while I have always stayed in South lake tahoe , we took a chance and stayed on the north side. Not sure where to start with my displeasure for this place. We had a promotion to stay here and see thier timeshare across... more

We went for a 3-day snowboarding trip. We had booked the stay online but when we got there, the front desk people said there was no record of it. They apologized repeatedly and explained it was the change in management. That was fine with me. They were very kind and each time they saw us, made sure we had everything... more

My trip to the Tahoe Vistana Inn was an unplanned spur of the moment adventure. I was already on a mini-vacation to Sacramento, and this little over night trip to Tahoe turned into one of the best memories I have of my week on the other side of the country. On top of doing everything they could for us, I... more

My husband and I decided on a whim to make a trip up to North Shore. Since we had a visitor from across the country, we thought it might be a good way to show her some of our beautiful state. I called on Saturday morning to book the room, for that night. The staff was very pleasant and helpful.... more

This motel meets basic requirements cleanly and effectively, but no frills. It was nice, however, to have a refrigerator and microwave in the room. My daughter loved the pool, but it looked like it needed a bit of TLC since it was missing quite a few of the tiles around the inside edge. The room was clean, and each room... more

WOW this was the worst stay that I have EVER had (and I have stayed in many motels). Here is just a few of the lowlights: * On the Sunday we were there, they had a "family" BBQ and party for themselves. eating in front of the guests, playing LOUD music, and even disobeying there own rules (4 people in... more

I loved it, adorable place. I completely disagree with the rating listed. My family and I were treated with great service. The front desk staff was extremely helpful in making our vacation an enjoyable one. It is located so close to the lake yet our cabin was tucked quietly back in the forest. It is close to all of the... more