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BEST WESTERN Trailside Inn

Certificate of Excellence
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2785 Main Street, PO Box 759, Susanville, CA 96130-0759
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BEST WESTERN Trailside Inn
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251 reviews from our community

Traveler rating
    85
    93
    52
    14
    7
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72
78
18
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
  • All months
    (251)
  • Mar-May only
    (52)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (28)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Susanville has a limited amount of motels that allow pets. Best Western goes out of their way to make sure there are pet areas close to your room, that your room is on the ground floor and even put a throw rug by the bed. :) The staff is friendly, competent and very helpful. I have always found the rooms... More 

Review collected in partnership with Best Western

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I arrived on Monday night this past week and was there on business. My Company was paying for my stay, but they did not send an authorization to use the corporate credit card. Heather took charge and contacted my Travel agency and allowed us to be checked in under the corporate card number and the verification would be sent in... More 

Review collected in partnership with Best Western

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Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Rates are high--given voucher for breakfast in nearby restaurant which was not a good experience. The food and coffee was cold and the quality was poor. The front desk service was very good. Staff was polite and very friendly.

Review collected in partnership with Best Western

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Portland, OR
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We did not mark down all the qualities of each Best Western we stayed at. All were very good and some better than others. All needed a small upgrade and the one in Oklahoma City should post directions in case of tornado on the door. Yes, we were there when the 7 went through. They also had a leak in... More 

Review collected in partnership with Best Western

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Sisters, Oregon
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel met our needs... comfortable and quiet room, good amenities, parking close to our room. good restaurant on the property and it was pet friendly. Front desk staff was welcoming and informative.

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Oregon, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

TV receptions was like a 1980 grainy recorded off vhs quality, The shower water would go from hot to cold to hot again on its own, AC was so loud it was annoying, and and the blankets felt like straw hospital gowns..and room service decided to knock on the door before 8am, when check out wasn;t even till 11am.. The... More 

Review collected in partnership with Best Western

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Senior Contributor
30 reviews 30 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved everything about this hotel! We had a deluxe room, towards the back of the hotel, and they were able to accomadate us with our truck and trailer parking. Girls at the front desk were great! Room was huge and beds were so comfortable! We didnt get to enjoy the breakfast but what a great idea to have it served... More 

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Sandy, Oregon
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed in this motel for years as we traveled South. This year we are very disappointed. The price has gone up considerably, breakfast now served in the restaurant next door, and the TV reception was so bad we turned the set off. For this we have paid $117. I will say the room was clean & the bed... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here twice in one month. The hotel is clean, beds very comfortable, micro and refrig in room. We stayed at the rear so it was very quiet. The breakfast vouchers for the adjacent restaurant are very good. We would stay here again.

Review collected in partnership with Best Western

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Hillsboro, Oregon
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

easy to find, right on main street and good location for other things in town. no in motel breakfast but a voucher available for a decent breakfast at the lumber jack next door. room was pretty plain jane but everything worked good and lighting was good. desk folks very helpful for directions, etc. quite a few motels in the area... More 

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