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High Country Inn

Certificate of Excellence
3015 Riverside Dr, Susanville, CA
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High Country Inn
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High Country Inn
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124 reviews from our community

Traveler rating
    57
    54
    8
    2
    3
See reviews for
36
51
12
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, Oregon
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I always stay here when returning for reunions which is quite often. Bill and his staff are wonderful and very thoughtful. I always ask for a room upstairs in the back and this time I had a room that overlooked a small creek. I enjoyed a peaceful and comfortable stay. If you stay, you can easily see why they are... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The High Country Inn is conveniently located on the south end of town, across the street from KFC, McDonalds, and Safeway. Prices are a little higher than some of the other motels in the area but inexpensive compared to motels of equal quality in larger towns. Our room was very clean and the bed comfortable. Good complimentary breakfast.

Was this review helpful? Yes
cybercme, Public Relations Manager at High Country Inn, responded to this review

Hi, Don. We appreciate your honest review of the High Country Inn. Guest comfort and convenience are our nunber one priority and we are glad that your stay with us lived up to that commitment. We look for your return when you come back to Susanville. Until then, peace be yours as you travel. More 

Richmond, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there a couple of nights ago. It's a good, standard, "Best Western" level motel-hotel on the main drag near things like McDonalds and a shopping center. What it lacks in character it more than makes up for in creature comforts: comfortable beds, a lot of space for your toiletries, great wifi, good prices, and a good self-serve breakfast... More 

Was this review helpful? Yes
cybercme, Public Relations Manager at High Country Inn, responded to this review

Hi, L.S. We appreciate the great Trip Advisor marks for your last stay with us. We just upgraded our WiFi so that guests can have all the bandwidth they need to conduct business or stay in touch with friends and family. Our Winter weather is a bit too cold to keep the pool open year-round, so we follow the standard... More 

San Jose, CA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

I recently stayed at the High Country Inn with my family (wife and 2 year old son), and we were lucky enough to get an upstairs Suite. The room was very nice and clean, and the large living room had plenty of room for 6 of us to hang out and feel comfortable. The staff was very helpful, and the... More 

Was this review helpful? Yes 1
cybercme, Public Relations Manager at High Country Inn, responded to this review

Howdy, Wineryan! What a joy for us to have made your recent stay one that will bring you back to us. I'll pass your kudos on to our team so they can share in the positive review. We work hard to make our Hotel a place we'd stay while traveling and appreciate you taking the time to share your experience... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

Nice, clean, and great location. Staff are very professional and excellent customer service. Assistant manager Jerred Galbreath and Maintenance Al Garcia helped me..going above and beyond their job...helping me get into my car when i locked my keys in it. I highly recommend this Inn. Thank you!!!

Was this review helpful? Yes 1
William E, Manager at High Country Inn, responded to this review

SKeehl, I am glad you found your room clean and comfortable; and our staff to be professional and courteous. We look forward to having you return I the near future. Appreciate your positive comments. More 

Reno, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

Stayed here several times over the years and it's always very pleasant. Rooms are clean and comfortable, grounds are maintained, rates are reasonable, staff is helpful and friendly -- a traveler's refuge when so many small-town, roadside motels are notorious for outdated facilities and outrageous prices.

Was this review helpful? Yes 1
William E, Manager at High Country Inn, responded to this review

We appreciate your comments and staying with us. We strive to make our guest feel at home when they are away from home. Hope to see you again. More 

Ripon, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 28, 2014

Once again we had a wonderful stay at the High Country Inn. The staff was friendly and accommodating, the breakfast was wonderful, the room was spacious and the bed comfy. Would definitely stay here the next time we are in town!!!!

Was this review helpful? Yes 1
William E, Public Relations Manager at High Country Inn, responded to this review

We're glad to have had you back sueerb! Thanks for sharing your experience with us and the rest of the Trip Advisor world. We've redoubled our efforts to make sure everyone has an experience like yours, so we'll pass your kudos along to the staff. Thank you for your repeat business. We look forward to your return! More 

Litchfield, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 22, 2014

I was expecting more for the price of the room but at least the halls were quiet with no children running up and down the hall. It's also nice that a key is required to access the hotel from the exterior doors with out a key it made it feel safer. only down side was having to leave the room... More 

Was this review helpful? Yes 1
William E, Manager at High Country Inn, responded to this review

Appreciate your feedback and glad you you enjoyed a "nice and quiet" stay with us. Hope to have you back again. More 

Santa Clarita, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

Nice clean room. Toasty even though temps were around 40 at night, and 70 during the day. Our room was on the ground floor facing the road. Daytime sun heats the room up enough that we never needed to use the heater; only the a/c to cool it down a bit at bedtime. During the summer I'd ask for a... More 

Was this review helpful? Yes 3
William E, Public Relations Manager at High Country Inn, responded to this review

Just read your Trip Advisor review and we really appreciate the the 5! I'm going to pass along your comments to our staff so they can be encouraged as well. We take each guest experience very seriously, and our goal is provide the most we can at the best value possible. Your profile says you're from Southern California, so we... More 

Minden, Nevada
Top Contributor
96 reviews 96 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 23, 2014

I had stayed here numerous times in the past and was looking forward to returning. My wife and I were somewhat disappointed, one of the mattresses was very well worn and quite uncomfortable. They offer a free breakfast, which was very lack luster. The gravy for the biscuits was barely warm and the biscuits had to be reheated in a... More 

Was this review helpful? Yes 1
William E, Public Relations Manager at High Country Inn, responded to this review

Greetings, Bill. Thanks for taking the time to reach out to us via Trip Advisor. We take all comments to heart and look for ways to earn the trust of every guest. I checked our records and it appears that we missed an opportunity to rectify your mattress issue. Please know that we just upgraded the mattresses in our motel... More 

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