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Diamond Mountain Casino and Hotel

Certificate of Excellence
GreenLeadersSilver level
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Hotel packages
900 Skyline Drive, Susanville, CA 96130
Special Rate
Free Upgrade to Spa Suite
Diamond Mountain Casino and Hotel
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Ranked #6 of 10 Hotels in Susanville
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 weeks ago
echo5051 Corning, California
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corning, California
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Diamond Mountain Casino Hotel on the 4th of July holiday weekend. Our checkin was fast and friendly but the best part was they let us check in early! We appericate it so much as we were tired from driving. Our room was very clean and had everything we needed. Being with kids (2 boys) it was perfect... More 

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Echo, Thank you very much for your kind review. You experienced exactly what we strive to achieve every day. We look forward to your return. Gary More 

Dubai, United Arab Emirates
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night - the hotel room is nice and comparable to hotels in bigger cities. The casino is pretty small and very smoky - do not make the casino a destination but rather stay here for other reasons. Free wifi - food options in the hotel are limited and basic, but Susanville is not big, so options are... More 

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Mike, Thank you for your kind review. Gary More 

Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went for 3 nights. Room was very comfortable & quiet. The casino sprawled a little, but paid me well. The coffee shop food was excellent, though service was a little slow. I'd recommend it to my friends.

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear John, Thank you for your very nice review of us. We are in the process of speeding up the service in the coffee bar. I guess its tougher than I thought to be a barista. Gary More 

Crescent City, California, United States
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Diamond Mountain Casino for 4 nights; I was pleased that we were given a room on the top (4th) floor. The view of the desert and surrounding mountains was lovely. The room was very comfortable and clean. The only drawback is that this is not a completely smoke-free facility. The top floor is all non-smoking which... More 

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Pam, We are so pleased that you found our hotel clean and comfortable. I am sorry about the smoke, we are a casino hotel. We look forward to your return. Gary More 

Rogers, Arkansas, USA
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 29, 2015

Hotel is very nice. I'm not sure how old the hotel is, but the rooms are clean and seem brand new. Air conditioning in the room worked great and about froze me out. Hotel staff is friendly and helpful. I would've given five stars if the service in the restaurant/bar wasn't so horrible. Both dinner and breakfast service was bad.... More 

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Lynn, Thank you for your kind review. We do get short-handed every now and then, I apologize for your inconvenience. I assure you that it was not our normal method of operations. We look forward to seeing you again. Gary More 

Red Bluff, CA
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 20, 2015

I've stayed here a number of times. It had been about 2 years since my last visit. The rooms here are nice, clean, roomy, quiet, and comfortable. This is a pleasant place to stay. Stayed in King room with jacuzzi tub. The only challenge was that the hotel's corporate rate policy had changed since my last visit and the reservation... More 

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear ChangeAdvisor, Thank you for your king review. Our housekeepers are the best. Gary More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 19, 2015

I stay here for business when in Susanville. As far as I know, it's the nicest hotel there. There aren't a lot of choices in Susanville. The hotel is fairly well maintained and is quite clean. Some of the fixtures are a bit worn, but overall I would say it's pretty decent. The nice thing is that, since they have... More 

Was this review helpful? Yes 2
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear lycmd, Thank you so much for your kind review of us. We do rent the pool but only until the Susanville Municipal pool is built, it seems the right thing to do for the community. Gary More 

Grants Pass, Oregon
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed May 4, 2015

Was looking for a new experience in Susanville having stayed at hotels on the main highway in the past. Spent one night while driving from Las Vegas to Grants Pass, OR. Price was good and rooms were nice and clean. Enjoyed the spa also. Casino is very small and even though the hotel is smoke-free, the casino is not. Have... More 

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Stevegull, I am so glad you enjoyed most of your stay with us. someday smoking in casinos may end, we are looking forward to it. Hope to see you soon. Gary More 

Chico, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 21, 2015

Stayed in Susanville for work & stayed at the Casino hotel based on co-worker's recommendations. I was concerned about smelling cigarette smoke but was assured that the hotel itself was smoke free. Great price, great room on the 4th floor. The front desk allowed me to check in early which I greatly appreciated. Stayed in a nice King room with... More 

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear sydnem, Thank you very much for your comments. We always appreciate learning where we can improve. We try to be a homey/friendly environment and maybe we do get a little too casual from time to time. We;ll miss you. Gary More 

Coos Bay, Oregon
Level Contributor
137 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed December 27, 2014

We stayed here midweek. Not really busy those days. The hotel was clean and nice, rooms on the small side, nice pool and good restaurant and casino. The stay was very nice, we would probably stay here again. Beware of any special offers they have however! Breakfast voucher is very restrictive and not what they tell you. Also the web... More 

Was this review helpful? Yes 1
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Richard, I am very sorry about the confusion you experienced with us. The Free Spa Upgrade is here on Tripadvisor and requests that you reserve a spa suite at the time you book your room. The breakfast voucher entitles you to $7.95 off food in the restaurant from the breakfast menu plus coffee, tea, small juice, or milk. It... More 

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