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Diamond Mountain Casino and Hotel

Certificate of Excellence
GreenLeadersGold level
2.5 of 5
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Hotel packages
900 Skyline Drive, Susanville, CA 96130
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1 room 1 adult
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Diamond Mountain Casino and Hotel
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87 Reviews from our TripAdvisor Community

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Seaside, Oregon
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

The rooms were very nice and clean, staff was friendly and helpful, and we really enjoyed the pool. We also received a voucher for a free breakfast at the restaurant in the casino and the food was very good. The only down side was that our room did not have a microwave or refrigerator. Not a big deal, but certainly... More 

Helpful?
Thank jmlyson
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Jmlyson, Thank you for your review. We do have rooms with refrigerators and microwave ovens. We have not put them in all rooms so we can continue to offer competitive pricing. Gary More 

Orange County
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 7, 2015

Have stayed here on many occasions, and always had a positive stay. Hotel is very nice, clean, pretty décor & landscaping. Rooms are very nice, large, good selection of toiletries and Keurig coffee maker in room very nice. Front desk staff is extremely courteous and helpful, restaurant food great, with very reasonable prices.

Helpful?
Thank Lv2travel95
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Traveler, Thank you very much. I will post your review for the whole team to enjoy. Gary More 

Hidden Valley Lake, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 5, 2015

WHAT A GREAT PLACE!!! The staff is fantastic and the manager Gary is one of the most accommodating people I've ever met. The rooms were extremely clean and the beds were very comfortable. I had the best stay in any Hotel/Motel in a long time. I want to thank all of the people I met working at the Casino....you are... More 

Helpful?
Thank Harry R
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Harry, I cannot thank you enough. Gary More 

Sacramento, California
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed September 29, 2015

Staff was nice, room was clean and pretty quiet. Would stay again, just wish this town had some good places to eat. Room safe was nice, no micro or fridge which is real bummer considering the restaurants in that town are pretty sad.

Helpful?
Thank Mr W
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Mr. W, Thank you for your kind review of the hotel. Yes, it is hard to find a good restaurant in any small town. Gary More 

Arizona
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed September 2, 2015

This Native American run hotel-casino is long on friendly service, but short on luxury. My room was big enough for a family of four to have privacy. It was nice in a "ski lodge" sort of way. Nothing fancy, but adequate. Though I don't think it's worth $95. Restaurant, bar and casino were very pedestrian. The front desk, bar and... More 

Helpful?
1 Thank AZGulliver
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Gulliver, thank you. Gary More 

OR
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 1, 2015

This was my second stay here and will be my last. The rooms are fine, but the ventilation in the building is horrible, instead of getting rid of the casino smoke I think they were pumping it straight into my room. The floors through out the building were filthy. I was drawn to this place because of the in-house dining,... More 

Helpful?
Thank dineOwine
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Dine, Thank you for letting us know where we can improve. I'm sorry you did not like the new carpet in the hotel. Gary More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

I dos not have high hours for this place but wad pleasantly surprised when we got here. Food from the restaurant was excellent and the rooms were clean ame comfortable. Check in was quick and easy. Internet sucked which wasn't good as I needed to do work stuff online. It is my only complaint though.

Helpful?
Thank ClevelandWheeler
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Cleveland, Thank you for your review. We are constantly improving everything, including our wifi. We also have Ethernet for your convenience. Gary More 

Doncaster, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 9, 2015

I cannot praise this Hotel enough. My husband (Steve Teale) and my Son (Bradley Teale) stayed at the Diamond Mountain Hotel and received first class service. The rooms, restaurant and all the facilities provided were excellent. They also helped my Husband to catch his flight at Reno Airport when he was stranded in Susanville due to lack of transport availability.... More 

Helpful?
Thank michelle t
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Michelle, I have posted your review so all our teams can appreciate it. We are always happy to help whenever we can. Gary More 

Corning, California
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 18, 2015 via mobile

We stayed at Diamond Mountain Casino Hotel on the 4th of July holiday weekend. Our checkin was fast and friendly but the best part was they let us check in early! We appericate it so much as we were tired from driving. Our room was very clean and had everything we needed. Being with kids (2 boys) it was perfect... More 

Helpful?
Thank echo5051
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Echo, Thank you very much for your kind review. You experienced exactly what we strive to achieve every day. We look forward to your return. Gary More 

Dubai, United Arab Emirates
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 14, 2015 via mobile

Stayed for 1 night - the hotel room is nice and comparable to hotels in bigger cities. The casino is pretty small and very smoky - do not make the casino a destination but rather stay here for other reasons. Free wifi - food options in the hotel are limited and basic, but Susanville is not big, so options are... More 

Helpful?
Thank Mike M
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Mike, Thank you for your kind review. Gary More 

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