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All 10 Susanville hotels

Diamond Mountain Casino and Hotel

900 Skyline Drive, Susanville, CA 96130
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73%
Ranked #6 of 10 hotels in Susanville
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 6 days ago
shellby2014 Carson City, Nevada
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63 people have reviewed this hotel

Traveler rating
    28
    18
    12
    5
    0
See reviews for
10
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Carson City, Nevada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

the overall hotel was nice. our hotel clerk, Tylee was very nice. she honored a promotion for us as first time guests. our room had a spa/jacuzzi in it. The only complaint was that none of the rooms had refrigerators and they did not offer a continental breakfast. A frig could be provided for an additional 10 dollars. Not sure... More

Was this review helpful? Yes 1
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Shellby, Thank you for noticing our green policies. We will be offering a full breakfast to every guest beginning this fall. I hope you return to try it. Gary More

2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful retreat for the big game and delicious food in a well ventilated casino. The beds are super comfy! There is a small gym which is convenient and a pool which is very welcoming. I recommend this hotel.

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dary Cyn, Thank you very much for your kind review. I'm glad you noticed all the efforts we've put into the casino ventilation. Gary More

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 23, 2014

Out of the way hotel, nice but more wear and tear than would be expected for a newer, hotel. A bit difficult to locate if you are unfamiliar with the area (lots of signs leading into Susanville, but nothing after getting into town) it is above the town down a non descript road. Room was nice, no room service and... More

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This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Ladye L, We always appreciate learning where we can improve. Unfortunately, our signage is highly regulated. We have all the directional signs we are allowed. Thank you, Gary More

Susanville, California
Senior Contributor
22 reviews 22 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 15, 2014

The Diamond Mountain Casino offers two restaurants (one smoking, one non-smoking). You can get either menu at either restaurant. Both offer good food and fair portions for a low price. They also offer senior discounts. Worth the trip. Their gaming machines are quite tight. I'd skip them.

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear TheBooH, We are very happy you enjoyed our restaurant. Thank you for your kind words. Please stop by and I will show you the statistics that our slots are 25% looser than any in Reno. Gary More

Reno, Nevada
2 reviews
4 of 5 stars Reviewed July 14, 2014

After a long drive into Susanville, we were glad to stop here at the casino hotel. The room was clean, air conditioner worked great, good linen and amenities, comfortable beds. The hotel staff are friendly and helpful. The restaurant is small and located through the very smoky casino; however, there is a separated section for nonsmoking. The menu selection is... More

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This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear BRappand2, We are thrilled that you found us. Thank you for your very kind review. If you go to many casinos, I think you will find that ours is much less smoky than other casinos our size. Gary More

Modesto, California
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 5, 2014

While visiting family in Susanville we stayed two nights at the Diamond Mountain Casino and hotel. We aren't avid gamblers, so the casino was not a draw for us, but we were very impressed with the pleasant and helpful staff, starting with the reservation clerk. This positive attitude carried thorough out our stay. The mini-suite we stayed in was clean,... More

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Ed, What a great review, thank you. I'll pass this along to all our team. You might ask for the top floor next time. Gary More

Rio Dell, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 4, 2014

When both of the passes back home were hit by a snow storm in March we wound up deciding to stay the night in Susanville. We chose Diamond Mountain because we had eaten at the restaurant many times before and it's a nice place, plus we knew the hotel was pretty new. We weren't disappointed, especially since they allow pets... More

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This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Sarah, Thank so much for your kind review. I will let all our team members know what you have said about them. Please say "hello" to Lady for us. Gary More

Pioneer, California
1 review
5 of 5 stars Reviewed May 27, 2014 via mobile

I stayed 3 nights while visiting family in susanville. Very clean and comfortable rooms. The staff was great and accommodating . The only negative thing was I thought the hot tub temperature was so to hot !

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Jbohacek, Thank you very much for staying with us and this kind review. Yes, we keep the hot tub at about 102 degrees. Gary More

Medford, Oregon
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 13, 2014

We stayed one night at Diamond Mountain Casino in Susanville. We are from Reno originally, having moved to Oregon several years ago, so we are very familiar with casinos. We booked the room through their web site which was easy, and printed out a coupon for a free room upgrade to a 'king spa suite'. The room, which was on... More

Was this review helpful? Yes 1
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Tinnpann, I am sorry your stay was not up to your expectations. As you pointed out, we are a small casino. Please let us know about problems when you are hear so we can take care of them for you. Gary More

Susanville, California, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

We live locally , and we have stayed here several times. We have always had a wonderful get away. The rooms are clean, the beds are so comfy, and the pillows are ones you want at home. The staff is always friendly and helpful. We always enjoy the excellent food at the restraunt. We will be back!

Was this review helpful? Yes
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Kathleen, Thank you so much for your very kind review. I will post it where the staff can all read it. Gary More

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Additional Information about Diamond Mountain Casino and Hotel

Address: 900 Skyline Drive, Susanville, CA 96130
Phone Number:
Location: United States > California > Susanville
Price Range (Based on Average Rates): $
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Also Known As:
Diamond Mountain Hotel Susanville

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Official Description (provided by the hotel)
The 3 Diamond hotel includes 70 Lodge-style Rooms, Coffee Bar, Non-smoking Gaming Area, Conference Room, Business Center, Small Amenities Shop, Indoor Pool and Spa CLOSED JULY 21 TO AUGUST 18, right around the corner from the Workout Center. ... more   less 
Number of rooms
70

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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