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All 34 Sunnyvale hotels

Maple Tree Inn

3.0 of 5 Hotel   |   711 E El Camino Real, Sunnyvale, CA 94087
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Maple Tree Inn
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76%
Ranked #8 of 34 hotels in Sunnyvale
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
Harsha1985 Mumbai (Bombay), India
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147 people have reviewed this hotel

Traveler rating
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    24
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    7
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39
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Japanese first
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English first
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
12 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

stayed here for a night- rooms were average, the location was perfect for traveling to either santa clara or palo alto. The breakfast fare was strictly average- in fact the room resembled more of a silicon valley canteen with all the techie around :) recommended for a stay if you are looking for something affordable and not very high on... More

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Barbara P, General Manager at Maple Tree Inn, responded to this review

Thank you for your review of our hotel. Being in the Silicon Valley many of our clients do work in the tech industry so we do have high speed WI FI to help keep everyone connected. There is a large variety at breakfast, from a standard Japanese breakfast, to a full American breakfast with expanded fare such as fresh vegetables,... More

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 28, 2014

I was expecting so much more.. The room I was in was recently renovated and every single room around it was still being renovated.. So much for peace and quiet! The room was very nice , I stayed for two nights and when I went to pay for two more nights they wouldn't accept my debit card.. Which makes no... More

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Barbara P, General Manager at Maple Tree Inn, responded to this review

I apologize for not handling this situation in a way that was not offensive to you, and that we did not notice you had originally checked in with a prepaid /debit card. We have adopted the policy of not accepting debit or prepaid cards which we indicate on our registration, for several reasons, one being the holding of authorized funds.... More

Friendswood, Texas, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 of 5 stars Reviewed February 20, 2014

This is an older hotel that was refurbished. The rooms are passable, but I came back after a ten-hour day to find that my room hadn't been serviced. I am not a slob and the minimum expectation you should have from a hotel is that your room should be serviced. Stay away from this place.

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Barbara P, General Manager at Maple Tree Inn, responded to this review

I understand your frustration, after a long day at work, coming back to the hotel and finding the room had not been cleaned. I apologize for this inconvenience but am glad to know that we were able to service your room once your returned. I have discussed this situation with the Executive Housekeeper and we are putting into place systems... More

Lancaster, California
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 8, 2014

Work brings me to town about once every 6 weeks for a 4 night stay. Compared to the other hotel our company uses in the area, this is by far the best. The rooms are clean, though nothing special in size or comfort; the staff is friendly, professional and efficient; the free breakfast & happy hour food is very good,... More

Was this review helpful? Yes 1
Barbara P, General Manager at Maple Tree Inn, responded to this review

It is great to have you back again! Thank you for mentioning the breakfast and hospitality hour. We are always looking for ways to keep it fresh and tasty so it is nice to hear that we are succeeding. See you next time. More

Napa, California
Top Contributor
72 reviews 72 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 6, 2014

My wife needed open heart surgery at Kaiser Santa Clara. I asked the hospital for nearby hotel recommendations and Maple Tree Inn was on top of the list. After a week's stay during one of the most tense and nerve wracking times of my life, I found it a comfort to start my day with the sumptuous breakfast provided by... More

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Barbara P, General Manager at Maple Tree Inn, responded to this review

We appreciate you taking the time to write a review for our hotel given the challenges you must be facing with the recovery of your wife's surgery. We certainly like to make sure everything is comfortable and easy for our guests. Often times it is the little things that make the biggest difference in making this happen. We wish your... More

Fresno CA
2 reviews
5 of 5 stars Reviewed February 3, 2014

Super location, near everything. Clean, quiet and reasonably priced. Breakfast is great with everything you could want. Rooms are being remodeled and will soon be even better. Management is on top of everything, Bruce and Barbara are pros and it all runs beautifully. Looking forward to a return visit.

Was this review helpful? Yes
Barbara P, General Manager at Maple Tree Inn, responded to this review

Thank you for your review! We love to have our guests return and notice how we are making changes and improvements to the property to make their stay the best it can be. See you next time. More

Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 15, 2014 via mobile

I always stay here when in the Valley. I like the location - close to the highways, but not too much, close to a shopping center with Safeway, great Sushi, Panda Express, Best Buy and more - which males it easy to get all the gifts for the kids. Had a renovated room this time - and the renovated shower... More

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Barbara P, General Manager at Maple Tree Inn, responded to this review

Thank you for your review. It looks like we are making some good choices with our renovations and have some fine tuning to so with some other details in the rooms. It is very helpful for us to have this feedback to make the changes necessary to provide the best experience for our guests. More

Top Contributor
110 reviews 110 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed January 1, 2014

The hotel itself and room were fine - friendly night and evening clerks, comfortable bed, and a quiet night. However, the shower head was at about 5’5”. Good thing it was only one night, that shower was not enjoyable. The breakfast was considerably better than standard hotel breakfast - omelets, bacon, sausage, waffles, fruit, and Japanese breakfast items.

Was this review helpful? Yes 1
Barbara P, General Manager at Maple Tree Inn, responded to this review

During the past year we have been working hard to improve our hotel and its' offerings. With the room renovations we not only have changed the decor but also upgraded the entire bathroom, including raising the shower heads. I am glad you enjoyed our breakfast, we are always looking for ways to improve or add to what we serve to... More

Sunnyvale, California
1 review
1 of 5 stars Reviewed December 24, 2013

this was never a super nice place. but acceptable and not bad for the rate. this year, i cannot believe what a dump it has become. my first room smelled like chemical. it was so bad, i broke out into an asthma attack. second room, there were literally things crawling on me in bed and the bed was somehow lumpy,... More

Was this review helpful? Yes
Barbara P, General Manager at Maple Tree Inn, responded to this review

I apologize that your experience at our hotel was below your expectations, I understand your frustration. We have gone to great lengths to improve the hotel service and physical property, and when one of our guests, such as you has a bad experience it is frustrating for us as well. The lingering smell of paint in the first room you... More

Pune
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 9, 2013

This is one of the best hotel on Elcamino real...located on main road and restarant and shops nearby..bus stop is also near on FairOaks avenue...hotel location is perfect...breakfast in hotel is amazing and delicious..hotel room is big and spacious...loved this hotel and recommended for anyone

Was this review helpful? Yes 2
Barbara P, General Manager at Maple Tree Inn, responded to this review

I hope we see you again this January, or whenever you are travelling to Sunnyvale. We are always looking for ways to improve our service and hearing that we are doing a fine job is rewarding. More

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Additional Information about Maple Tree Inn

Also Known As:
Maple Tree Hotel Sunnyvale
Maple Tree Hotel
Maple Tree Sunnyvale
Address: 711 E El Camino Real, Sunnyvale, CA 94087
Phone Number:
Location: United States > California > Sunnyvale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Maple Tree Inn 3*
Official Description (provided by the hotel):
Enjoy the balance of affordable luxury at Maple Tree Inn in Silicon Valley. Maple Tree Inn offers elegant accommodations, value-added services and amenities, and a prime location in Sunnyvale, California. Maple Tree Inn offers two indoor meeting spaces as well as a new outdoor venue that can accommodate up to 125 guests in formal dining as well as 150 people for a beautiful outdoor ceremony. ... more   less 
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