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Country Inn & Suites By Carlson, Sunnyvale, CA

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1300 Chesapeake Terrace, Sunnyvale, CA 94089
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Country Inn & Suites By Carlson, Sunnyvale, CA
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Country Inn & Suites By Carlson, Sunnyvale, CA
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407 reviews from our community

Traveler rating
    220
    134
    38
    14
    1
See reviews for
91
51
30
182
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
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  • Spanish first
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    (407)
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    (123)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Angie and Carolina always have a welcoming smile and make sure you are happy and their service couldn't be any better. Two of my favorite people. They are the best! Rooms are average breakfast is good but it's the employees like these that make the stay pleasurable.

Was this review helpful? Yes
An M, Front Office Supervisor at Country Inn & Suites By Carlson, Sunnyvale, CA, responded to this review

Dear Terry L, Thank you for taking your valued time to write us a review. I am very proud of Angie and Carolina for providing you an enjoyable experience at our Fountain Bar and Grill restaurant. Your confidence in us reassures us that we are contining in the right direction in providing your guests the best possible hotel experience while... More 

Rockville, Maryland, USA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The location is ok. Not to close too anything or too far from anywhere around. The rooms comfortable and quite big. The breakfast is good. The lobby and the hotel are very nice and well kept. I've used their reception services for sending and receiving mails and packages and it worked flawlessly!!! This is of very importance to me and... More 

Was this review helpful? Yes
An M, Front Office Supervisor at Country Inn & Suites By Carlson, Sunnyvale, CA, responded to this review

Dear TheHasars, We are glad to know that you enjoyed with the level of customer service that our staff provided regarding your mails and packages. Your positive feedback about your guestroom, our complimentary buffet breakfast and our lobby appearance has made all our hard works paid off. Once again, thank you for staying with us and we are looking forward... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Clean rooms and great service. Food was excellent. Angie and Carolina were outstanding not only with the preparation of the meals but were extremely pleasant and accommodating. Highly recommend staying at this hotel.

Was this review helpful? Yes
An M, Front Office Supervisor at Country Inn & Suites By Carlson, Sunnyvale, CA, responded to this review

Dear Ptanes2111, Thank you for your feedback about our hotel and for "highly recommend" us. We are glad to see that you enjoyed your time with us, especially with our Fountain Bar & Grill food options and customer services provided by Angie and Carolina. Your confidence in us reassures us that we are continuing in the right direction and will... More 

Fresno, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Every time we are at Santa Clara we stay there. It's the best hotel u can find there. The service is great and the staff is the best. Anna at the front desk is great! The breakfast staff is also wonderful. Plus the breakfasts is way better than any other hotel that offer free breakfast.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
An M, Front Office Supervisor at Country Inn & Suites By Carlson, Sunnyvale, CA, responded to this review

Dear nohemi32, Thank you for your loyalty with us! We love having you here as well! I am very proud of our staff, especially Anna, for the level of customer services that we provided during your stay. I am glad that you had a great time and we certainly hope to see you again soon! Sincerely, An Mai Front Office... More 

San Francisco, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding rooms ( design, clean, facilities, etc), very comfortable hotel with outstanding facilities incl free breakfast & Internet. Car is a must to stay at this hotel as there are nothing for the guests in this area. Restaurant working hours can be extended. If done so - the best hotel in Sunnyvale/San Jose area I has been.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
An M, Front Office Supervisor at Country Inn & Suites By Carlson, Sunnyvale, CA, responded to this review

Dear Sergei B, We love being the best! Your staff are very happy to see your positive review because we know that our hard works have paid off. Thank you for your suggestion about our Fountain Bar & Grill restaurant operation hours. We will certainly reivew with our management team for further evaluation. Hopefully, we will be able to accommodate... More 

Edinburgh, United Kingdom
Top Contributor
82 reviews 82 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

First time I had stayed here - have stayed in several other hotels in the chain, but this was by far the best. Despite arriving two hours before 3pm check-in time, staff found me a room and upgraded my at no additional cost tp a junior suite as I am a Carlson Gold Elite member. Exceptional service.

Was this review helpful? Yes
An M, Front Office Supervisor at Country Inn & Suites By Carlson, Sunnyvale, CA, responded to this review

Dear cuillin2010, Thank you for being a valued Gold Elite Club Carlson member! We appreciate your business and have always done our best to provide you the best possible hotel services and facilities. I am glad to know that our front desk staff were able to accommodate your early check-in and to offer complimentary room upgrade. Guest comfort and satisfaction... More 

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