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Sheraton Sunnyvale

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1100 North Mathilda Avenue, Sunnyvale, CA 94089
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Sheraton Sunnyvale
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271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We originally had a ground floor room. The stench was unreal. Humid and smelly. I think the building has issues. The humidity was not your average humidity in California. Especially with no rain in sight and such hot tempatures. The smell was truly unbearable. We opened the windows and sprayed air freshener to no avail. Fortunately we were moved to... More 

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Somerville, Massachusetts
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights for a business trip. Checkin, checkout process was fairly quick. Good: * Clean, spacious rooms. * Comfortable beds. * No shortage of power outlets. Bad: * Housekeeping may replace your shampoo/conditioner if they feel like (happened a couple of times). Ugly: * Found a 1" cockroach frolicking on the bed when I was about to check... More 

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Bracknell, United Kingdom
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Friendly helpful staff and a good base for stopovers in the lower bay area. Is typical of standard hotel chains for business; clean, efficient, good quality food but lacks character. I would not have a problem revisiting this hotel for future trips

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Vancouver, Canada
Level Contributor
153 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here a few times on business. Rooms are what you'd expect for a mid range hotel. They are clean and the desk decent for working. Breakfast is buffet but I always order off the ala carte menu. For what I want it's cheaper and fresher. Wifi is either really fast or just decent. But it's included in the... More 

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New York City, New York
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check in was great! Paul was very helpful during our checkin. Stayed on the second floor looking on the the pool which is quite attractive. Older rooms but renovated. SPG club lounge does a nice evening job with chicken satay, nacho chips and guac and snack bars. Lots of beverages available including fruit juices, beers and wines. Breakfast at Fez... More 

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San Luis Obispo
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 12, 2015

Just a block off of the 237, but didn't hear any road noise whatsoever (we were in a poolside room). Did, however, hear lots of noise from the hallway as the acoustics carried right under the gap between the door and floor of our room. The room was spacious and very clean. Bed fairly comfortable, as was seating in the... More 

Was this review helpful? Yes 1
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Ian C and Traveling Family, I apologize for my delayed response. Please do not let my delay hide our appreciate for your kind words regarding our hotel and staff service. We hope to welcome you back soon. Next time hopefully to enjoy some sun and fun by our olympic size pool! Until then, take care of yourself and safe travels... More 

Los Angeles
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 28, 2015 via mobile

The hotel is getting a bit dated, specially for a Sheraton name brand. But the front desk was great and accommodating at check in. It was comfortable since we were passing by and looking for a place to sleep.

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

It's great to know you had a restful night's sleep before continuing your travels. We hope to welcome you back again soon and hope for a longer visit. That way you can enjoy relaxing by our olympic size pool, or dinner and drinks in our restaurant while listening to our live pianist. These are just a couple of ways to... More 

San Diego
Level Contributor
60 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed March 28, 2015

I was visiting San Jose on a personal trip and got "assigned" this hotel from a Hotwire hot deal. It is an interesting hotel. First, the good things about this hotel. It seems to be recently refurbished and had a very nice lobby. The staff that checked me in was very friendly and professional. When I checked in, they had... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Great location and hospitality! I have travelled to many different countries in my life but nothing really impressed me as much until my recent stay at Sheraton Sunnyvale that makes me feel so just like being at home. The front office reception staff were so willing to address customer needs and went beyond the mile to make my stay really... More 

Was this review helpful? Yes 1
Burlington, Massachusetts, USA
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 7, 2015

Feels more like 4 seasons than Sheraton, with motel like low rise buildings, outdated decor, and limited service/amenities. Would not stay here if it is not business trip. The gym is a nice touch and front desk is very welcoming. The rooms are clean. The maid should knock on the door before entering. The hotel is adjacent highway 101, so... More 

Was this review helpful? Yes 1
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