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Sheraton Sunnyvale

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1100 North Mathilda Avenue, Sunnyvale, CA 94089
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Sheraton Sunnyvale
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Sheraton Sunnyvale
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265 reviews from our community

Traveler rating
    75
    96
    59
    22
    13
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161
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Luis Obispo
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2015

Just a block off of the 237, but didn't hear any road noise whatsoever (we were in a poolside room). Did, however, hear lots of noise from the hallway as the acoustics carried right under the gap between the door and floor of our room. The room was spacious and very clean. Bed fairly comfortable, as was seating in the... More 

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Ian C and Traveling Family, I apologize for my delayed response. Please do not let my delay hide our appreciate for your kind words regarding our hotel and staff service. We hope to welcome you back soon. Next time hopefully to enjoy some sun and fun by our olympic size pool! Until then, take care of yourself and safe travels... More 

Los Angeles
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 28, 2015 via mobile

The hotel is getting a bit dated, specially for a Sheraton name brand. But the front desk was great and accommodating at check in. It was comfortable since we were passing by and looking for a place to sleep.

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

It's great to know you had a restful night's sleep before continuing your travels. We hope to welcome you back again soon and hope for a longer visit. That way you can enjoy relaxing by our olympic size pool, or dinner and drinks in our restaurant while listening to our live pianist. These are just a couple of ways to... More 

San Diego
Top Contributor
58 reviews 58 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 28, 2015

I was visiting San Jose on a personal trip and got "assigned" this hotel from a Hotwire hot deal. It is an interesting hotel. First, the good things about this hotel. It seems to be recently refurbished and had a very nice lobby. The staff that checked me in was very friendly and professional. When I checked in, they had... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Great location and hospitality! I have travelled to many different countries in my life but nothing really impressed me as much until my recent stay at Sheraton Sunnyvale that makes me feel so just like being at home. The front office reception staff were so willing to address customer needs and went beyond the mile to make my stay really... More 

Was this review helpful? Yes 1
Burlington, Massachusetts, USA
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 7, 2015

Feels more like 4 seasons than Sheraton, with motel like low rise buildings, outdated decor, and limited service/amenities. Would not stay here if it is not business trip. The gym is a nice touch and front desk is very welcoming. The rooms are clean. The maid should knock on the door before entering. The hotel is adjacent highway 101, so... More 

Was this review helpful? Yes 1
The Hague, The Netherlands
Top Contributor
50 reviews 50 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 1, 2015

Spent the night here. The set up is very sober and somewhat dated. The rooms are ok and it is nice that it has a residential feel to it. Staff is friendly. Rooms have no minibar. Breakfast is also very limited. And pretty expensive for $18 per person. Don't stay here when you expect comfort. Ideal for one night on... More 

Was this review helpful? Yes 1
Sunnyvale_Staff, Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking the time to share your feedback on your most recent stay at the Sunnyvale Sheraton. Your kind remarks on friendliness of staff is truly appreciated. We hope to welcome you back again in the future where you can count on us to better showcase things to do on property and in the greater Sunnyvale area. Until... More 

Logan, Utah
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

Outdoor heating wasn't working so water was cold. The jacuzzi made up the difference. Well priced for a large family and clean. We stayed two nights and would stay there again without looking around for another hotel. They met our expectation.

Was this review helpful? Yes 1
San Jose, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 17, 2015

I stayed here for two weeks as a part of a business trip. There were some billing queries which I had to call multiple times to settle. The rooms were just above average for the prices charged. I guess the location is why the rooms are expensive. I have to say that the hotel does not live up to the... More 

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Ann Arbor, Michigan
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 25, 2015

Overpriced even by Silicon Valley standards, this property didn't provide the value or experience expected. In addition to high room rates, the property charged for Wi-Fi connection ($9.95/day) as well as charging $18.00 for a mundane breakfast buffet (usually included at biz hotels, in my experience). The so-called executive level room did not have a microwave, but did have a... More 

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Dunstable, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

If business brings you to the Sunnyvale area, the Sheraton Sunnyvale. should certainly be considered for your stay. My key features for a business hotel are, a quiet, clean room, exercise facilities and a "walk to" restaurant. This Sheraton has them all, along with convenient parking near the room. The Exercise room will fill up at peak times, but it... More 

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