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All 34 Sunnyvale hotels

Sheraton Sunnyvale

3.5 of 5 Hotel   |   1100 North Mathilda Avenue, Sunnyvale, CA 94089
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69%
Ranked #12 of 34 hotels in Sunnyvale
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
AlonsoFB Mexico City, Mexico
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210 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here for business and enjoyed the closeness to Highway access which made the commute a bit easier. The staff is very friendly and hospitable and really are looking out for their customers. This applies for both the hotel and the Faz Restaurant. The rooms are also clean and comfortable. However it's among the most expensive hotels of this... More

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Hyderabad, India
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sheraton Sunnyvale is an excellent business hotel to stay in Bay Area. Best part about the hotel is its staff, front desk people are very nice and engage in friendly conversations. They changed my room type based on my request, and the room was really big and comfortable. Pool and jacuzzi were good too. Hotel shuttle service was very useful.... More

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Espoo, Southern Finland, Finland
Top Contributor
52 reviews 52 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Three nights. Easy to find, just off 101. Location close to places needed to on this trip. Four two floor buildings surrounding pool. Small gym but ok and clean. Attached was Restaurant Faz. Ample of parking. No elevator in the property. Got a complimentary upgrade to bigger room, which was good in all aspects.

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Jay B, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for the four star review. We appreciate you staying with us and taking time to comment on the experience. More

Bay Area, California
Top Contributor
55 reviews 55 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I will start by mentioning the only positive: one of their staff was very helpful and nice. We were given a room in the back of the building (but not so helpful). After we had already unloaded all our luggage and had it in the lobby we then had to load it on a cart and push it to the... More

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Jay B, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your nice compliment of a staff member who was very helpful and nice. You are right that the refrigerator we brought to your room as requested was the worst. We placed an order today for a new refrigerator, and we will not send that ancient one to another room again. Further, we reviewed the full text of... More

Northern Virginia
Top Contributor
92 reviews 92 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I traveled with my spouse on a business trip. Location of the hotel was very convenient for his work. I was a little concerned as it is not near anything that I could get to. As he had to take the car I was left at the hotel. Restaurants, shopping is a short 10 minute drive. Many good restaurants in... More

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Jay B, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your compliments, and especially for singling out Sam. As our Sheraton Club Host, Sam is always an inspiration for us in perpetuating the genuine warmth and care we desire to impart to our guests. You are right about so few restaurants within easy walking distance, but if we look just within a couple miles, there are many,... More

Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 9, 2014

Nice Sheraton just off the freeway. Not many shops/restaurants/stores within walking distance. If you have lots of luggage to carry, you can literally drive up to most of the first floor rooms. Get a room facing the swimming pool rather than the car park. Not a fancy hotel but one that is convenient if you have a car and work... More

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Jay B, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your nice review. I would just like to add for your reference, and others who may be interested; though it is generally easy and convenient for most guests to handle their own luggage as you indicate, we are always ready to assist with baggage at anytime. More

Austin, Texas
Top Contributor
54 reviews 54 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 6, 2014

I stayed here one night for business travel. I found this hotel to be convenient to the San Jose Airport and to the business I had in Mountain View. In comparison to some of the hotels in Mountain View, I thought this was a better value. It has a good restaurant on-site. I ate lunch and breakfast at the restaurant.... More

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Jay B, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your complimentary review. We look forward to your next visit, and I would love to meet you personally, if you would like to just ask for me when you are here. We are looking at options for updating the hotel, and I would welcome your further thoughts along those lines. More

Top Contributor
74 reviews 74 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 23, 2014

We had a family gathering, and this was the least expensive of any decent hotels in Silicon Valley, for a Friday and Saturday night. However, the price is nearly triple Sunday-Thursday nights when the affluent business people show up. The location is very convenient, just off Hwy 237 and Hwy 101 intersection. There is no elevator service for the 2nd... More

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Jay B, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for staying with us over the weekend when we can indeed offer our rooms at a substantially reduced rate from the otherwise comparably higher rates on the week days. We are happy you were pleased with your visit and hope we have an opportunity to serve you and your family again. More

Atlanta, Georgia
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 20, 2014

Nice staff, very average rooms with no staircases to the second floor, something they neglected to tell me upon check-in. Construction site next door (as of January 2014) which, if you're on that side of the building, will leave you unable to hold phone conversations due to the noise. I was not given an upgrade at all, despite being Starwood... More

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Jay B, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your review of our hotel. That pile driving that was going on at the construction project concluded after the first week in February. It was certainly unexpectedly noisy and inconvenient for all of us here, and we are glad it is over. We have many SPG Gold and Platinum members staying with us each day, and we... More

Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 2, 2014

You absolutely must have a car to stay at this hotel. We are urban dwellers and found the placelessness of this location a bit oppressive. But that's just us and not the hotel's fault. On the upside, staff were great all around and the hotel was clean. A solid three star for sure but not a four star (as noted... More

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Jay B, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your comment. I learned a new word "placelessness", looked it up, and must say I agree somewhat with the description considering so many sprawling, campus like complexes here in the Silicon Valley. The upside is spacious and park-like for many businesses, even if they do seem to blend into each other. Glad you found the staff great.... More

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Additional Information about Sheraton Sunnyvale

Also Known As:
Sheraton Sunnyvale Hotel Sunnyvale
Sheraton Sunnyvale Hotel
Sunnyvale Sheraton
Address: 1100 North Mathilda Avenue, Sunnyvale, CA 94089
Phone Number:
Location: United States > California > Sunnyvale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 34 hotels in Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Sunnyvale 3.5*
Official Description (provided by the hotel):
The Sheraton Sunnyvale Hotel is truly an escape with its serene setting, beautifully landscaped grounds, and picture perfect weather, we are a great choice for any traveler. ... more   less 
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