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Sheraton Sunnyvale

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1100 North Mathilda Avenue, Sunnyvale, CA 94089
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Sheraton Sunnyvale
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284 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albany, New York
Level Contributor
151 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was clean. The staff was friendly. We were in and out a lot. They have a business area, really nice pool area, and the fitness area was really clean and had plenty of space. We had a mini fridge in the room. The only complaint I had was our room being on the first floor was across from... More 

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

It's great to hear you enjoyed your stay with us! We hope to welcome you back again soon. Next time, we hope you do not have to run around as much and can enjoy laying by the pool and soak up our warm California Sun. We of course will ensure you are placed in a room that best meets your... More 

Columbus, Ohio
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is not a bad choice for a business stay. Very close to the Google campus (main and Fairchild). Restaurant is good but after three nights eating there I was tired of Middle Eastern food. Good beers on tap and pretty lively scene. Great outdoor dining area. Pool looks nice of you've got some time. Workout room is small... More 

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking a moment to share your experience with us here at the Sunnyvale Sheraton. I too like change in my diet and eating too much of one thing can become tiring. That is why we do weekly specials to keep your interest in our restaurant. But, if you need a new scene in general downtown Sunnyvale is... More 

Glendale, Arizona
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there for the Grateful Dead concerts. I was so impressed on how welcoming the hotel was for a bunch of Dead Heads. Staff was wearing the dye, offering Cherry Garcia ice cream and "dancing"gummy bears on the bed the next morning was a great gesture. The hotel itself was very nice...comfy beds, nice pool area, very very clean.... More 

Was this review helpful? Yes
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for your kind words regarding our team here at the Sunnyvale Sheraton! We take great pride in the service we offer and had a blast with everyone who was here for the Grateful Dead concert. Thank you for noticing our efforts! With multiple music venues just a few miles away we hope to welcome you back for a... More 

Dallas, Texas
Level Contributor
96 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Sheraton is not a large property, it is very clean and smells fresh. My room was on the club level and it was larg, comfortable and quiet. The staff was friendly and helpful. The hotel is close to Google Headquarters and the Shoreline Amphitheater. Very nice place to stay.

Was this review helpful? Yes
Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking the time to share your experience. I appreciate your kind words about our staff and hotel and cannot wait to share with our team! We hope to welcome you back again soon. Until then, take care of yourself and safe travels always. More 

Taipei, Taiwan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2015

The hotel is around highway 237 and 101. Its location is isolated, no store around, but is convenient to both Palo Alto or Milpitas. Hotel includes several 1-2 story buildings, both facing toward a central swimming pool. Facility is typical sheraton styled, but more like a hampton inn. No much service, do not feel the passion of faculty. You Just... More 

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking the time to share your feedback on your most recent stay with us. We take great pride in our service and I have no doubt our team will be disappointed to hear we missed our mark during your stay. I assure you we will learn from this experience and I ask during your next visit to... More 

Davis, California
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 18, 2015

Horrible customer service!!!! Marian (at the front desk... I think that was her name), put me on hold for 20 minutes) when I called to dispute a no show charge. I cancelled my room reservation 24 hours in advance and she said they were looking at their data.She put me on hold for 20 minutes and then hung up on... More 

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Travelers are raving about these Sunnyvale hotels

Tel Aviv, Israel
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 14, 2015

This is a good hotel for business travelers. Spent 6 nights and was not disappointed. Good, clean and comfortable room. Good beds. Appears all of the rooms in the hotel are now renovated, but the property still retains its' late 20th century feel. No complaints. I was able to book in advance and had a room with free internet, though... More 

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for taking the time to share your experience. I'm glad to hear you enjoyed your stay and will be coming back in the future. I appreciate your feedback on our green program and will work with our team on how we communicate this option more clearly. Thank you for participating and going green! For your next stay please... More 

Irvine, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 9, 2015

As a frequent traveller with the SPG group of hotels, this Sheraton is a bit outdated from most of the SPG Sheraton line I have visited. Layout of property are buildings of only two floors, no elevators surrounding a central pool area. If you are not able to climb stairs advise the property when booking. Nonetheless rooms were recently updated,... More 

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for sharing your experience at the Sunnyvale Sheraton. We appreciate your kind words about our staff and our service. We hope to welcome you, your family (including the 4 legged one) again soon! If you come back during football season don't forget the light rail is close by and just a short walk from us. Until then, take... More 

maui
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 8, 2015

This hotel is pricey and then they had the gall to charge $9 a day for internet, daily. Most hotels in their price range offer up at least a continental breakfast, but not here. In addition, the reason I booked this hotel was because of the shuttle to SJC. When I got there the shuttle was booked, so it wasn't... More 

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Sunnyvale_Staff, General Manager at Sheraton Sunnyvale, responded to this review

Thank you for sharing your experience at the Sunnyvale Sheraton! Just like you many of our guests enjoy access to our shuttle service. I apologize it was already scheduled at the time you needed. For your next stay call or let us know in advance and we'll schedule your ride for you. We offer shuttle service 7am-7pm Monday - Friday.... More 

Palm Desert,CA
Level Contributor
144 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed July 3, 2015

We were really pleased with our room and the outdoor surroundings. We brought our dog and were happy for a little patio outside where the dog could sit with us to watch goings on. The beds, sheets, pillows were of high quality and comfortable. The only criticism I have is that the gardeners use Roundup to kill weeds on the... More 

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