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Quality Inn Santa Clara Convention Center

2.0 of 5
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1280 Persian Dr., Sunnyvale, CA 94089
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Quality Inn Santa Clara Convention Center
Best prices for: 1 room 1 guest
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Ranked #18 of 35 Hotels in Sunnyvale
A recent review
3 of 5 stars reviewed 3 weeks ago
Christopher P Stockton, MN
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94 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
1 review
1 of 5 stars Reviewed 1 week ago

I have a current reservation for 4 days. However, due to work obligations, can no longer make the first day of my trip. They said the ONLY option I have now is to cancel the entire reservation, which has been made for several months in advance, and book at today's rate, which is $250/night higher than when I made the... More 

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Stockton, MN
Top Contributor
61 reviews 61 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is obvious the staff is trying. I got the impression this site had not always been a Quality Inn. They were very helpful, courteous, and things were well kept. However, the room itself needs some updating given the room rates being charged in the area. I chose the place strictly on proximity for business and the exterior appears to... More 

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Arlington, Washington, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I spent a week here on business and found the staff to be absolutely wonderful. The furniture was all in better shape than the pictures made it out to be. The bed was average from previous experience. The noise level within the hotel was a bit noisy, but tolerable. It seemed to calm down closer to bed time, so no... More 

Was this review helpful? Yes 1
Santa Clarita, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 14, 2015

I booked this hotel for two employees who were attending a conference near by. The manager was very rude and unprofessional. They lost my credit card authorization and charged my employees credit card instead of calling me first and changed our rate without notifying us. I have never in my life dealt with such horrible customer service. I strongly do... More 

Was this review helpful? Yes 3

Travelers are raving about these Sunnyvale hotels

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 26, 2015

You can tell this hotel is trying. The place is clean. Staff is friendly. The breakfast is small and not a lot of choices but the staff was quickly cleaning off tables and restoring the choices they did have. If the would do some small updates it would go a long way. The microwaves are really old. The pillows suck.... More 

Was this review helpful? Yes 1
Israel
Top Contributor
155 reviews 155 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed March 24, 2015

Seriously? How do you carry yr luggage there? Ah, by hands. Incredible. Did they alert you? Not do much. Have you ever met such a case? Of course not. The lady at the reception, Soma, did the best she could including carrying part of my luggage. . Would you return? N E V E R.

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Citrus Heights, California
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 17, 2015

Second time I've stayed at this hotel during the Stitches West conference at the Santa Clara Convention Center. It's really convenient to the Convention Center and since the hotel at the convention center gets booked quickly it's a good second choice for the price. It's not walking distance but one could take the light rail to the convention center or... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed February 27, 2015

Location is ok but that it about it. Breakfast is a terrible joke. Room feels closed in and not so fresh. Very dirty windows so who knows when they was cleaned last time. Quite noisy both on the inside and from the outside. Feels outdated simply. Whilst other hotels was sold out in the area, that was what forced me... More 

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Sacramento, CA
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 25, 2015

I am happy I stayed here rather than the other more expensive convention center hotels. While others at the knitting convention were complaining of their rooms and service at the other hotels (at more than double the price), I was just a short drive to my roomy, clean, quiet and comfortable room at the Quality Inn. Staff here were very... More 

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Orange County, CA
Top Contributor
102 reviews 102 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 7, 2014

This hotel was a great option for anyone who wants to stay close to Levi without spending a ton of money. The staff was super friendly and helpful. The room was very clean - including a nice clean comfortable mattress under the clean, newer linens. The carpet in our room was clean and newer, but the hall ways were in... More 

Was this review helpful? Yes 1
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