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Quality Inn Santa Clara Convention Center

2.0 of 5
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1280 Persian Dr., Sunnyvale, CA 94089
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Quality Inn Santa Clara Convention Center
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Ranked #17 of 35 Hotels in Sunnyvale
A recent review
4 of 5 stars reviewed 4 days ago
Ginny000 Virginia Beach, VA
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia Beach, VA
Level Contributor
158 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here two weeks, chose this place mainly for the price. Ordinarily I stay at Marriott, but being that this is the Silicon Valley, prices are sky high, so I had to step down a bit in luxury, and I had to stay farther from Santa Clara than I preferred. Nevertheless, my observations: What I liked: 1. Near two freeways.... More 

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Milledgeville, Georgia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent three nights here with our two kids, ages 7 and 9. We found the hotel through California Great America's website, and we booked a package deal getting the room, park tickets and Great America parking pass. We booked this deal on the phone with Jay, and ultimately the deal was honored. However, Jay never took our email on... More 

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Edmond, Oklahoma, United States
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 14, 2015

After reading reviews I was worried, but I am very pleased with our stay. We have not encountered any of the problems that other reviews have listed, or complained about. The front staff have been very pleasant and helpful. The breakfast has what you need to get the day started. It looks as though they have done a lot of... More 

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Udaipur, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 4, 2015

The Hotel though was quite comfortable but the Staff was pretty UNPROFESSIONAL. Specifically Part Owner / Part General Manager as Mr. Jay introduced himself. The stay was pretty unpleasant and on top of it He was not even bothered about apologizing for the behavior by him and his staff. What was more unprofessional of him was to state that I... More 

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Seattle, Washington
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 19, 2015

I have a current reservation for 4 days. However, due to work obligations, can no longer make the first day of my trip. They said the ONLY option I have now is to cancel the entire reservation, which has been made for several months in advance, and book at today's rate, which is $250/night higher than when I made the... More 

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Stockton, MN
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 6, 2015

It is obvious the staff is trying. I got the impression this site had not always been a Quality Inn. They were very helpful, courteous, and things were well kept. However, the room itself needs some updating given the room rates being charged in the area. I chose the place strictly on proximity for business and the exterior appears to... More 

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Arlington, Washington, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 23, 2015

I spent a week here on business and found the staff to be absolutely wonderful. The furniture was all in better shape than the pictures made it out to be. The bed was average from previous experience. The noise level within the hotel was a bit noisy, but tolerable. It seemed to calm down closer to bed time, so no... More 

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Santa Clarita, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 14, 2015

I booked this hotel for two employees who were attending a conference near by. The manager was very rude and unprofessional. They lost my credit card authorization and charged my employees credit card instead of calling me first and changed our rate without notifying us. I have never in my life dealt with such horrible customer service. I strongly do... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 26, 2015

You can tell this hotel is trying. The place is clean. Staff is friendly. The breakfast is small and not a lot of choices but the staff was quickly cleaning off tables and restoring the choices they did have. If the would do some small updates it would go a long way. The microwaves are really old. The pillows suck.... More 

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Israel
Level Contributor
225 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed March 24, 2015

Seriously? How do you carry yr luggage there? Ah, by hands. Incredible. Did they alert you? Not do much. Have you ever met such a case? Of course not. The lady at the reception, Soma, did the best she could including carrying part of my luggage. . Would you return? N E V E R.

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