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Quality Inn Santa Clara Convention Center

2.0 of 5
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1280 Persian Dr., Sunnyvale, CA 94089
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Quality Inn Santa Clara Convention Center
Best prices for: 1 room 1 guest
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Ranked #18 of 35 Hotels in Sunnyvale
A recent review
4 of 5 stars reviewed 2 weeks ago
JulieC2004 Edmond, Oklahoma, United States
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96 Reviews from our TripAdvisor Community

Traveler rating
    38
    25
    15
    5
    13
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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmond, Oklahoma, United States
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading reviews I was worried, but I am very pleased with our stay. We have not encountered any of the problems that other reviews have listed, or complained about. The front staff have been very pleasant and helpful. The breakfast has what you need to get the day started. It looks as though they have done a lot of... More 

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Udaipur, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Hotel though was quite comfortable but the Staff was pretty UNPROFESSIONAL. Specifically Part Owner / Part General Manager as Mr. Jay introduced himself. The stay was pretty unpleasant and on top of it He was not even bothered about apologizing for the behavior by him and his staff. What was more unprofessional of him was to state that I... More 

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Travelers are raving about these Sunnyvale hotels

Seattle, Washington
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 19, 2015

I have a current reservation for 4 days. However, due to work obligations, can no longer make the first day of my trip. They said the ONLY option I have now is to cancel the entire reservation, which has been made for several months in advance, and book at today's rate, which is $250/night higher than when I made the... More 

Was this review helpful? Yes 2
Stockton, MN
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 6, 2015

It is obvious the staff is trying. I got the impression this site had not always been a Quality Inn. They were very helpful, courteous, and things were well kept. However, the room itself needs some updating given the room rates being charged in the area. I chose the place strictly on proximity for business and the exterior appears to... More 

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Arlington, Washington, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 23, 2015

I spent a week here on business and found the staff to be absolutely wonderful. The furniture was all in better shape than the pictures made it out to be. The bed was average from previous experience. The noise level within the hotel was a bit noisy, but tolerable. It seemed to calm down closer to bed time, so no... More 

Was this review helpful? Yes 1
Santa Clarita, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 14, 2015

I booked this hotel for two employees who were attending a conference near by. The manager was very rude and unprofessional. They lost my credit card authorization and charged my employees credit card instead of calling me first and changed our rate without notifying us. I have never in my life dealt with such horrible customer service. I strongly do... More 

Was this review helpful? Yes 3
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 26, 2015

You can tell this hotel is trying. The place is clean. Staff is friendly. The breakfast is small and not a lot of choices but the staff was quickly cleaning off tables and restoring the choices they did have. If the would do some small updates it would go a long way. The microwaves are really old. The pillows suck.... More 

Was this review helpful? Yes 1
Israel
Level Contributor
224 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed March 24, 2015

Seriously? How do you carry yr luggage there? Ah, by hands. Incredible. Did they alert you? Not do much. Have you ever met such a case? Of course not. The lady at the reception, Soma, did the best she could including carrying part of my luggage. . Would you return? N E V E R.

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Citrus Heights, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 17, 2015

Second time I've stayed at this hotel during the Stitches West conference at the Santa Clara Convention Center. It's really convenient to the Convention Center and since the hotel at the convention center gets booked quickly it's a good second choice for the price. It's not walking distance but one could take the light rail to the convention center or... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 27, 2015

Location is ok but that it about it. Breakfast is a terrible joke. Room feels closed in and not so fresh. Very dirty windows so who knows when they was cleaned last time. Quite noisy both on the inside and from the outside. Feels outdated simply. Whilst other hotels was sold out in the area, that was what forced me... More 

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