While the hotel is average at best in terms of cleanliness and ammenities, the service is horrible. I was charged a $250 smoking fee for smoking in the room - which of course I did not. Unfortunately, I didn't notice this charge until I got home and started to do my expense report. Shame on me. I called the hotel... more

My wife and I stayed here for two reasons, one of which I regret. The first was its proximity to the airport. We had a rental car on our trip, and turned it the day before we left town, expecting to use the complimentary airport shuttle advertised on the web site for this hotel. The second reason we stayed here... more

This is a poor hotel with lot of problems related to resources human or other: *Shuttle facility is available but number of guest is too high. Only one driver for 240 suites. *Dishwasher and other cleaning agents are not available many time. Cleaning persons says talk to my supervisor and supervisor says talk to front desk and this goes on... more

I stayed twice in this hotel to visit our corporate HQ in Sunnyvale. Both stays were great. the rooms are spacious. Breakfast is great and people are very friendly. There is complimentary internet in the rooms. Some rooms have wired internet but wireless is OK as well. more

We stayed here one night since we wanted to eat mostly Indian food during our trip. The staff was friendly and the room was very nice. It felt like home. The area was quiet and well maintained. Breakfast was great. Lots of variety, especially they had miso soup packets, rice, kimchi for breakfast ! Made me happy (I am a... more

stayed here the weekend after valentines day. I mainly stayed here because i live in this area and i needed a hotel with a kitchen because i was cooking dinner for a late valentines day. The rooms seemed as if they were upgraded. front desk girl wasnt so friendly..she didnt smile once! and...the housekeeping was nice..ladies at breakfast were nice..to... more

My husband and I stayed at this hotel in July 2006. We flew into San Jose and only stayed one night before leaving to explore Northern CA. We stayed here 2 nights on our return trip before flying home. The front desk staff (James) went above and beyond to give us the room we wanted. We stayed in some of... more

Residence Inn SV II has been our home from May 1 until the end of July 2006 - - it has been a godsend. We are having home repairs done and RI has been a port in the storm, considering we had only projected being there one month. Our Housekeepers were efficent and kind, leaving candies now and then. Breakfast... more

Stayed for one night, received the weekend rate of $89.00. Pro's: The room was well appointed, with the kitchenette and a living room area with couch, could entertain a couple of friends who visited. Didn't have time to try the breakfast but seemed pretty good. The Staff was friendly and explained everything on check in. Lobby had a computer set... more