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All 35 Sunnyvale hotels

Days Inn & Suites Sunnyvale

2.5 of 5 Hotel   |   504 Ross Drive, Sunnyvale, CA 94089 (Formerly Sundowner Inn)
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Ranked #25 of 35 Hotels in Sunnyvale
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172 reviews from our community

Traveler rating
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    35
    48
    37
    44
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45
12
22
83
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Days Inn & Suites Sunnyvale
See the most recent reviews
Medford, Oregon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 8, 2013

I stayed in this hotel recently and had trouble finding the hotel as the signs all said Sundowner and it was not readily apparent that it was a Days Inn. I stayed in a room that was nice, clean and large. However, in the morning when I went to take a shower I discovered that there was no water to... More 

Was this review helpful? Yes 1
Precy M, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Thank you foryour comment. The highway sign on Mathilda Avenue and at the driway entrance do show Days Inn & Suites. The roof sign is left to indicate our old hotel. We had water leak problem at the boiler and this may have contributed to your comment about availability of hot water. The plumber fixed the leak and every thing... More 

Colorado Springs, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 8, 2013

We spent 4 days (family of 4) in this hotel and they were completely unfriendly and not helpful. Our 2 in-room phones never worked and they did nothing to fix the problem. We constantly needed to ask for 4 towels since there were 4 of us. The carpets were filthy. One morning we came down to breakfast right at the... More 

Was this review helpful? Yes 2
Precy M, Public Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

We sincerely apologize for our breakfast person's insensitivity. She has been desciplined and asked to let guest in as long as she is there after the closing time. We have been shampooing carpet infive to seven rooms per day. We are doubling up in maintenance staff to address the problems. We are changing the flooring as quickly as possible. Please... More 

El Cerrito, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 6, 2013

Although the lobby was smelly, the room was not. All in all, we found the placed adequate... a bit worn looking but clean. Mattresses were not worn out, cleanliness was good, good hot water shower in redone bathroom. Oddly enough, for energy efficiency the bathroom "heatlamp" had a new LED bulb which, while bright, gave off no heat. Flat screen... More 

Was this review helpful? Yes
Precy M, Public Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Thank you for your kind words. We have many amenities for the guest to enjoy at the hotel. Complimentary breakfast, pay per view movies, WiFI, coin operated laundry service, valet dry cleaning service, Sauna, heated pool etc. We have changed all the matresses and flat screen TV in every room. Please help to exceed your expectation by giving us constructive... More 

West Roxbury
1 review
3 of 5 stars Reviewed August 5, 2013

The overall quality of the hotel was good, except that our coffee maker was broken and never replaced after reporting the problem.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Precy M, Public Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

We apologize for the inconvenience you experienced because of in room coffee maker. We normally have extra coffee maker for the occasion when the coffee maker is mal functioning. The hotel provides hot coffee in the lobby from 6am to 11pm. If you would have asked the front desk they would have delivered the coffee to your room. Please give... More 

1 review
2 of 5 stars Reviewed July 21, 2013 via mobile

We just stayed here and the rooms were wonderful and the man at the front desk was extremely helpful in giving us a place to go to dinner. After that point the stay went seriously down hill. As soon as the tour bus unloaded we were surrounded by very ignorant tourist. They were literally skating outside the rooms on the... More 

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Precy M, Director of Sales at Days Inn & Suites Sunnyvale, responded to this review

I personally like to apologize to our valued guest. We instruct the group leader, teachers and people in charge of the group that they should get every one to bed by 9:30 and we do not tolerate any noise that would disturb our guests. On several instance we had to reluctantly resort to the authorities. Please come again and enjoy... More 

Hermiston
1 review
4 of 5 stars Reviewed July 16, 2013

The room was nice, the staff was very courteous and professional. Only drawback-some noise from surrounding rooms.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Precy M, Public Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

We truly appreciate your kind words. We are in process of updating our hotel with new floors ,TV and furniture. Bed room TVs are now installed and there for the guests pleasure. Please give us your constructive suggestions so we can continue to improve. More 

Murrieta, California
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 5, 2013

Booked this hotel through a third party travel agent because of the price. Third hotel stay during a 12-day road trip through three states. After driving over 400 miles with sightseeing stops along the way, we were ready for a good night's sleep to prepare for the next day of our road trip. When we checked in around 10 p.m.,... More 

Was this review helpful? Yes 1
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Additional Information about Days Inn & Suites Sunnyvale

Address: 504 Ross Drive, Sunnyvale, CA 94089 (Formerly Sundowner Inn)
Phone Number:
Location: United States > California > Sunnyvale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn & Suites Sunnyvale 2.5*
Number of rooms: 105
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Also Known As:
Sundowner Hotel Sunnyvale

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