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All 34 Sunnyvale hotels

Quality Inn Civic Center

2.0 of 5 Hotel   |   852 W. El Camino Real, Sunnyvale, CA 94087
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Ranked #29 of 34 hotels in Sunnyvale
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21 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Japanese first
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English first
Atlanta, Georgia
1 review
3 of 5 stars Reviewed January 15, 2014

Average hotel...here for work and literally everything was booked. I will say they have very nice staff and they seem to try. We got here and our room smelled like smoke. We went back to the front desk and it was fixed immediately. He even walked us to the front desk to make sure we were okay with it.

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Top Contributor
139 reviews 139 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed January 14, 2014

Needed to charge phone and e-books, also to use laptop and wife's CPAC machine. Had to unplug all the lights since the room had limited outlets. Also unplug hairdryer to put phones in bathroom. Regarding the bathroom - the toilet paper holder is 47" from the toilet - arms are not that long - bathtub unsat!. Mattress was very lumpy.... More

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Palo Alto, California
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 30, 2013

Room & bath look OK at a first glance: in a good condition overall (other than a door lock that was assembled the opposite way...), breakfast is decent & staff very nice. The issue is the smell... had an extremely strong (choking) smell of mold. You will enjoy this hotel, as long as you have no sense of smell. If... More

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Southrn California
Top Contributor
115 reviews 115 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 27, 2013

Traveling on business, my client booked me into the Sunnyvale Comfort Inn. For this chain, this is NOT one of the better properties in which I have stayed. Not overly clean, either in the common areas or rooms, but neither was it so bad that I opted out of staying - dingy rather than filthy... Nice "office" area in the... More

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Redmond, Washington, United States
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2013

We stayed here after the problems with motel 6, when I called to ask about reservations, the person on the line gave us a great price after telling him we were in town for a funeral. We asked if we could bring our suitcases by around 11 AM and leave it at front desk as we needed to be at... More

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Houston, Texas
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2013

Received great service and great rate for several weeks stay. Front Desk and Housekeeping service was great. The only problems were that they did not get NBC on their TV and their guest internet and printer in the lobby did not work. Asked about it and found out they did not subscribe to it with their TV service. Amazing that... More

Was this review helpful? Yes 1
Riverside, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed March 15, 2013

I paid in advance on (2) rooms to lock in a better rate. Upon checking in. My buddy requested that he pay for a room on his charge card. And they said they would credit my card back for (1) room. Well they did NOT credit my card. And then they did CHARGED my buddy's card for the same room.... More

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2013

Rooms are old, run down, poorly maintained. Wi-Fi wasn't working (they told me this when I checked in). They couldn't get Amex card to work at checkin. Had bug in room. Bed sucked. On the other hand, breakfast wasn't bad, rooms were clean. Will never stay there again. Motel 6 would be an upgrade.

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Salem, Oregon
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 7, 2012

Frequent traveler. The PC downstairs did not have internet access. The jack was hanging off the wall and had been that way. I put some files on a thumb drive from my laptop and tried to print off the PC downstairs, the printer was broken also. I'm in the IT field. The printer has also been broken a while and... More

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Kolkata (Calcutta), India
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 15, 2012

I stayed at this hotel whilst attending a conference at the San Francisco. This being a last minute travel, I didn't want to pay expensive room rates at SFO downtown so chose instead a nice clean hotel near the SunnyVale caltrain station. This hotel was great value for money, clean, comfortable and with efficient friendly front desk staff. The rooms... More

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Additional Information about Quality Inn Civic Center

Also Known As:
Quality Inn Sunnyvale
Address: 852 W. El Camino Real, Sunnyvale, CA 94087
Phone Number:
Location: United States > California > Sunnyvale
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #29 of 34 hotels in Sunnyvale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Civic Center 2*
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