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The Grand Hotel

3.0 of 5 865 W El Camino Real, Sunnyvale, CA 94086
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Certificate of Excellence 2014
The Grand Hotel
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The Grand Hotel
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87 reviews from our community

Traveler rating
    30
    39
    12
    2
    4
See reviews for
7
10
2
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Renton, Washington
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited the area as a family and wanted a room with a little bit more space. This hotel was great. A bit dated, but clean. There was the extra space we needed and it was quiet and affordable. Free internet! We would consider staying here again if visiting the area. Breakfast was typical hotel food, but good.

Was this review helpful? Yes
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your review on Tripadvisor, we truly appreciate the time and the 4 star ratings! We are happy to hear you had a great stay at the Grand Hotel in Sunnyvale. We look forward to your next stay! Kind regards, Claudio Bono General Manager More 

Watsonville, California, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Extremely friendly staff. Nice evening reception, free drinks and appetizers. Very good complimentary breakfast. We stayed one night, New Years Eve, after going to the comedy club down the street. We will definitely stay there again whenever we are in that area.

Was this review helpful? Yes
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience, and provide us with a 5 star rating accross the board! We are so pleased that you had a wonderful visit at The Grand Hotel in Sunnyvale, California. Thank you for Celebrating the New year with us! We look forward to... More 

Ankeny, Iowa
Top Contributor
104 reviews 104 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Coming back to Grand Hotel the second time, I found that it was truly GRAND. A grand architecture, a grand rotunda, and a grand hotel room we stayed at. The rich buffet breakfast with an outdoor cookout by a pool was like a wake-up call to me. Unlike other hotels, it offers very competitive rates for wonderful clean, spacious rooms,... More 

Was this review helpful? Yes
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a wonderful visit at The Cupertino Inn. For any furtur visits, we will be more than happy to assist you with the A/C! We know how to ensure the noise level is set... More 

Cupertino, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 16, 2014

My husband and I needed a break from the usual but didn't want to go to far from home. We started looking at hotels in the area and after calling around and comparing different prices and amenities we stumbled upon The Grand Hotel. Got a great deal on the price and for a weekend none the less. Not only that... More 

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cbono2, General Manager at The Grand Hotel, responded to this review

On behalf of the entire team at The Grand Hotel Sunnyvale, thank you for sharing the details of your recent visit to our hotel on TripAdvisor. We thank you for the 5 Star review! We are very pleased to learn that our team provided you with exceptional service during your recent visit. We look forward to welcoming you back as... More 

Los Angeles, CA
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 8, 2014

OK, so I had been searching and searching for like a WEEK for a reasonably-priced hotel for the first night of a weekend visit to family in the Bay Area. $100-139 per night for Motel 6s and Days Inns? REALLY? It's an anathema to me to pay that much for a room unless it has some kind of special "something... More 

Was this review helpful? Yes
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your time, and for recognizing our mission to provide the best service and pampering experience to each of our guests. It is always a pleasure to read from a senior contributor and your feedback is very important to us! We are very pleased to learn that you enjoyed your stay at The Grand Hotel. We are sorry... More 

San Jose, California
1 review
5 of 5 stars Reviewed November 20, 2014

Rooms were clean and spacious. Food was very good and the staff was helpful and friendly. All services and amenities were great. I really don't have any complaints. Its located in a great part of town with nightlife and food and a short drive from 49ers/Sharks games, Apple campus and many other companies. Highly recommended for any type of travel!

Was this review helpful? Yes
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a wonderful visit at The Grand Hotel in Sunnyvale. We thank you for the 5 Star ratings! . We look forward to welcoming you back as our guest in the near future! Warm... More 

Bangalore, Karnataka, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed October 18, 2014

Very good hotel in the heart of the city. The pick up and drop service is very good. Happy hour is amazing. Pros: Villa rooms are good, well equipped kitchen, near to many restaurants, location Cons: Breakfast needs improvement, small pool

Was this review helpful? Yes
cbono2, General Manager at The Grand Hotel, responded to this review

On behalf of the entire team at The Grand Hotel Sunnyvale, thank you for sharing the details of your recent visit to our hotel on TripAdvisor. We are very pleased to learn that you enjoyed everything The Grand Hotel has to offer as amenity. We look forward to welcoming you back as our guest in the near future. Warm regards,... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

My wife and I stayed at the "Grand Hotel" in Sunnyvale so that we can see a concert by my sister in law on October 11th, Saturday. This boutique hotel is on the main strip, clean, and with very good amenities (happy hour, great breakfast omelets by Juliet, close to shopping & wonderful restaurants). The room is comfortable, large and... More 

Was this review helpful? Yes
cbono2, General Manager at The Grand Hotel, responded to this review

On behalf of the entire team at The Grand Hotel Sunnyvale, thank you for sharing the details of your recent visit to our hotel on TripAdvisor. We are very pleased to learn you enjoyed our accommodations and service and that our team members provided you with exceptional service during your recent visit. The Grand Hotel is scheduled for a $2... More 

Davis, California
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 28, 2014

Seems like little behind in remodeling .I stayed there on 09/14/14 on a visit to santa Cruz beach the overcharged me by few dollars which I'm unaware of & didn't cared to call for few $$ I stayed in that villa, at the time of check out receptionist asked me for a receipt & I declined thinking it's gonna be... More 

Was this review helpful? Yes 2
cbono2, General Manager at The Grand Hotel, responded to this review

On behalf of the entire team at The Grand Hotel Sunnyvale, thank you for sharing the details of your recent visit to our hotel on TripAdvisor. We thank you for the 5 Star review on Cleanliness, location & Service! Truly appreciated! We look forward to see you soon and/or as soon as our refurbished rooms are completed! Warm Regards, Claudio... More 

1 review
3 of 5 stars Reviewed September 25, 2014

A so-so hotel with outdated furniture and so-so customer service. Elevator was not working and there was no signage indicating the outage. After a long day of work, I went to the kind of blah bar and ordered a martini and was a little shocked to see on my bill that it was $20! I can get a much better... More 

Was this review helpful? Yes
cbono2, General Manager at The Grand Hotel, responded to this review

Following your recent visit here at The Grand Hotel Sunnyvale, thank you so much for taking the time to share your experience. We thank you for the 4 star review in cleanliness. We are happy to inform you that a $2 Million Dollar refurbishment is scheduled first quarter of 2015. We would welcome an opportunity to discuss any aspects of... More 

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Additional Information about The Grand Hotel

Address: 865 W El Camino Real, Sunnyvale, CA 94086
Location: United States > California > Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 104
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Also Known As:
Grand Hotel Sunnyvale
Hotel Style:
#5 Romantic Hotel in Sunnyvale
#8 Business Hotel in Sunnyvale

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