We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - San Jose - Sunnyvale

2.5 of 5
Hotel website
Hotel deals
1255 Orleans Drive, Sunnyvale, CA 94089 (Formerly Homestead Sunnyvale)
Extended Stay America - San Jose - Sunnyvale
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #23 of 35 Hotels in Sunnyvale
A recent review
4 of 5 stars reviewed 3 weeks ago
geek_sandeep Kushinagar, India
Add Photo

65 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    18
    19
    7
    9
    12
See reviews for
7
Couples
0
4
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (22)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (12)
All months
Bengaluru (Bangalore), India
1 review
1 of 5 stars Reviewed 1 week ago

I was supposed to stay here for a month , after a couple of days the A/c Stopped working ,WIFI stopped working... we requested the front desk to upgrade the room and the front desk confirmed we will get it in 2 days and even after 10 days there was no response. when we tried following multiple times with the... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I had pre-booked four nights at this hotel. When I arrived I was told that my only option was a smoking room. I said this was unacceptable as I am a non smoker. I went to the room and sure enough it stank of stale cigarettes. The lady at the front desk told me they had no obligation to guarantee... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

I want to thank you for posting a review of our hotel. I am sorry to hear that you experienced a smoke odor during your visit. I will be reviewing your comments with our housekeeping staff to ensure this issue is properly addressed. Thank you for bringing this to our attention. We hope to have the opportunity to provide you... More 

Travelers are raving about these Sunnyvale hotels

Kushinagar, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been at ESA,Sunnyvale for three weeks during my business trip.It's really nice hotel located in the heart of Sillicon Valley.You may enjoy awesome view of mountain from from your hotel. Its gonna awesome choice If you wanna spend your holidays with family and kids.Because they provides kitchen and things like pan,plates,spoon,forks,toaster on demand without any extra charge. There... More 

Was this review helpful? Yes 2
Los Angeles, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 24, 2015

When I drove in it we went trough some low life neighborhood. The drive to the place was kind of strange through some weirded streets and you need to be alert to avoid accidents. As soon as I pull up the young kid on the front desk was busy on the phone trying to put overbooked guests at a different... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

Thank you for your recent review of your stay. Please accept our apologies that your stay with us did not meet your expectations. Please know that guest safety is our number one priority and we will work diligently to ensure that each guest has a comfortable stay. To uphold our company’s high standards, I will be reviewing the importance of... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 5, 2015

I stayed at the ESA Sunnyvale for a week whilst on business. The room was clean, functional and as I had researched before travelling I knew to ask for utensils, coffee machine etc on arrival. I also knew that there was no room servicing or house keeping for stays under 7 nights. The bed was comfortable and everything worked. As... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our staff and the professional customer service they provided. I am so glad that you had a comfortable stay. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future. More 

Bengaluru (Bangalore), India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 18, 2015

I stayed at this place for about 10 days. The staff at the reception are very friendly. There is breakfast provided in the morning - fruits , coffee, tea, choco drink and chocolate bars. There is also a kitchen in the room and the hotel provides utensils as well. The stay was good. But there were some problems in the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you did not receive housekeeping services during your stay. I will be making sure our staff properly communicates our housekeeping policies moving forward. Still, I am pleased to hear that your stay overall was a pleasant one. Thank you very much for providing us with... More 

Brigham City
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 17, 2015

Stayed here for a week in Feb of 2015. Very small room, no desk. Furniture was old and only so-so at best. At extended stay hotels, you should expect amenities offset an extended stay. The "kitchen" was very small and dated. Cabinets showed significant ware. NO dishes, cutlery or pots/pans. Found out they provide dishes/cutlery on request only. Staff did... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your experience did not meet our company’s high standards. To prevent this from happening again, our staff is making sure all rooms are thoroughly cleaned and inspected before guest arrivals and will continue... More 

Bengaluru (Bangalore), India
2 reviews
4 of 5 stars Reviewed March 1, 2015

Great value for money. Its on Lawrence which makes easy approachable. Close corporate such NetApp Bloom energy. Walk to restaurants such as Subway, medetarenian , Bart is next to which can further enhance connection

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

Thank you for your recent review of your stay. We are so glad to hear that you enjoyed close access to the restaurants and public transportation. Thank you very much for providing us with your feedback. We look forward to having you back anytime you are in the area. More 

Fresno, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

This is a modest stay for our family and has no bells or whistles. However, their customer service exceeded our expectations. Given the limited staff (which I understand keeps cost down) and resources, employees here do a wonderful job of helping guests feel welcomed and maintaining the property. I will definitely return.

Was this review helpful? Yes 2
Charleston Sc.
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed November 30, 2014

I was forced to stay here by my company otherwise I would have ran from this place. I had the unlucky experience of staying here for 2 of the longest weeks of my life and this place only changed the linens 1 time in the 2 week term. If you want clean towels as is expected when you stay at... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with our housekeeping services. As well, I am sorry that our location did not meet you satisfaction. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Room/suite (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay