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Wild Palms Hotel - a Joie de Vivre Hotel

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910 E Fremont Ave, Sunnyvale, CA 94087
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1 room 1 guest
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Wild Palms Hotel - a Joie de Vivre Hotel
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544 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We came in late after midnight, got checked in and when we got to the room we found it wonderful!!!! Wow! Loved the decor, the coziness and the furniture. I very much enjoyed the lotion and all the amenities you provide. Also being in the hotel business I look for things to be wrong, this room was immaculate, thank you!... More 

Was this review helpful? Yes 1
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive 5 star review! We hope that you are able to join us before your next anniversary for another wonderful stay. Let us know what we can do to ensure that your next stay is even better than the last. Cheers! More 

Camarillo, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From check-in to check-out, everything was perfect. The staff at the front desk were helpful and pleasant and the room exceeded our expectations. Besides being incredibly clean, the bed was remarkably comfortable and the bedding top-notch. The furnishing appeared new, the bathroom quite modern, and we loved the art on the walls. There were guest robes in the closet and... More 

Was this review helpful? Yes 1
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive 5 star review! We aim to exceed expectations on every visit and for every guest. I am happy to see we hit the mark on your recent stay. Let us know of any details we may attend to on your next visit to ensure that your experience is equally enjoyable. Warm regards! More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 1 week ago

great location, courteous and helpful staff, lovely breakfast, very efficient housekeeping staff. If you're in Sunnyvale on business or just visiting, Wild Palms is a great option to stay. Lot of restaurant options, shopping locations are close by and accessible by VTA buses too. Feedback is well received and very quick to act upon. The hotel recently received new furniture... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

We sincerely appreciate your kudos, and can not thank you enough for taking the time in letting us know how great your stay was! We hope that your 3rd visit surpasses your 2nd, and so on! See you soon! More 

Visalia, California
1 review
1 of 5 stars Reviewed 3 weeks ago

My 67 year old mother and I decided to get away for the weekend but made a horrible mistake when booking this hotel! Not ADA compliant! Even thought the hotel description on Hotels.com stated the entire hotel was wheelchair accessible, when we arrived they put us on the second floor and there is no elevator! My mother is recovering from... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

While management has reached out to contact this guest privately, I would also like to apologize for the apparent lack of follow up by the staff. As we have ADA compliant accommodations, we will use this breakdown in communication as a training for our staff to better serve our future guests. More 

Bakersfield, California
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location was awesome; the hotel's decor was pretty cool! The free breakfast was a plus. The front office person was extremely helpful! Although the room was little small in size, but overall comfort level in the room was pretty reasonable!

Was this review helpful? Yes 1
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your positive review! We hope that you are able to join us again sooner rather than later for another great stay. We'll do everything in our power to ensure that your next stay is worthy of that 5th star! Cheers! More 

KC-MO
Level Contributor
131 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here several times and they have recently changed their pet policy to be PSEUDO-pet friendly $60 fee is exorbitant and not c/w with pet friendliness, in my opinion. If you stay 3 nights (max - what is that all about?? with a pet) you wind up paying $20/night--still high. The accommodations are quite fine, and clean-up to... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your feedback. As we have recently renovated, our goal is not to be punitive with our pet fee, but rather keep our newly refurbished product to a new level of cleanliness and excellence. The nightly pet charge is to cover the expenses of ensuring that those who are hypoallergenic or otherwise affected by four legged friends are... More 

Somerville, Massachusetts
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a week for a business trip. Didn't care much about the swimming pool or free breakfast. That said, both seemed really popular and crowded. Saw a lot of tourist buses there - they seem to reserve a lot of rooms. Good: * Clean spacious rooms * Comfy bed * Great housekeeping * Quiet * Allow late checkins... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your positive review and feedback! We hope that you are able to join us again for a longer stay (or at least enjoy more of your limited time with us) and utilize our pool, gym facilities and other services! See you soon! More 

Discovery Bay, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we got a room for the weekend since hubby was working over the weekend and didn't want to drive back and forth saturday and sunday. We booked a suite (only 4 on the property) and it backed up to the pool. perfect location! The room was clean and amazing. the pool was clean well stocked with towels and noodles. the... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your 5 star review! We thrive on positive feedback, and I am happy to see that we were able to make your weekend the perfect getaway. Let us know next time you come to visit if there is anything we can do to make your stay more enjoyable, and we are happy to do so! Cheers! More 

Ozark, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Traveled here on military business; the rates for area hotels of national chains were of the typical California rate and far outside of our per diem allowance; the Wild Palms offered us the military per diem rate for our 4 night stay. This is a boutique hotel; while the outside may appear dated to some, just inside the securely gated... More 

Was this review helpful? Yes 2
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

That is awesome! I am so happy to hear that we were able to make your stay a highlight on your recent trip. We take any guest challenge-- no matter how small or large to task with the aim to exceed your expectations-- and we'll keep the GRITS warm for your return! Warm regards, More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well-appointed rooms, friendly staff, excellent complimentary breakfast, Attending a conference at NASA Ames, quite a few others at the conference also chose this hotel. This was the first time I had stayed at a Joie de Vivre hotel, would stay here again.

Was this review helpful? Yes 2
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

We look forward to having you with us again! On your next stay, don't hesitate to let us know what we can do to ensure that it is greater than your last! Thank you for your positive feedback regarding our breakfast- the team does an amazing job! Cheers. More 

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