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Wild Palms Hotel - a Joie de Vivre Hotel

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910 E Fremont Ave, Sunnyvale, CA 94087
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Wild Palms Hotel - a Joie de Vivre Hotel
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Wild Palms Hotel - a Joie de Vivre Hotel
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493 reviews from our community

Traveler rating
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    74
    30
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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    (493)
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1 review
2 of 5 stars Reviewed 1 week ago

I stayed 7 nights at this hotel. For one day they didn't clean the room. I asked to clean while I'm out for dinner but they said they couldn't because they clean the room only in the morning. Though they gave me a bottle of wine as an apology it was rotten. There is a light having sensor right at... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your feedback. While we never aim to disappoint, I am sorry to see that we were unable to exceed your expectations on your recent stay. We would hope for another opportunity to wow you with our service and also a level of accommodation that meets with your satisfaction. We hope that you will visit us again as... More 

Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 3 nights in last october . It i a nice hotel with good ambience . Service is also good . I loved the pool and poolside dinner . The stay was pleasent . Rooms are good . They have good wifi. But wifi Signal in corner rooms are weak. Over all loved the stay . But the hotel... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your positive feedback. For future reference, please do not hesitate to contact the front desk if you have any questions or concerns as we stand by ready to resolve any issue in a timely and satisfactory manner. We hope that you are able to join us soon for an experience in our newly renovated rooms! Cheers. More 

Austin, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

My stay at Wild Palms Hotel has been relaxing and enjoyable. I have been here for 2 weeks on a business trip and will be here for a few more days. The staff has been friendly, the room is clean, and I have overall felt safe here (as a woman). Though one night I did have some noisy neighbors, the... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your extensive and detailed review! We appreciate you taking the time to let us know how we are doing, and hope that we continue to make your stay a positively memorable one. Please let the front desk know of anything we can do to enhance your stay. Cheers! More 

Denver, Colorado
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Wild Palms was reasonably priced relative to other Sunnyvale options, and common areas were nice, but the room itself did not meet my expectations. They have a Caribbean theme going on at Wild Palms, with an open air lobby and good size pool and pool deck with resort style furniture, including cabanas. The pool and gym were under construction during... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your feedback. We are working hard to improve the conditions of the hotel and hope to impress you with a better product on your return to the area. As the pool is now open, we are focusing on improving the guest rooms and look forward to your next visit! Cheers. More 

Lorton, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

A good price ($129 a night), great location right off El Camino, lovely venue and superior service made this a really pleasant stay. Lots of trees, Caribbean style furniture, large, airy room with canopy bed made this a charming place. The included breakfast was certainly decent and there were some nice outdoor seating areas, despite the construction. But the ace... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive review and feedback regarding our staff. We aim to exceed expectations, and it is rewarding to see when we succeed. Hopefully this will not be the last time travel brings you to the area as we would like to ensure that your next stay is even better and worthy of a 5 star... More 

Tarshiha
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2015

I stayed for two weeks on a business trip. I travels daily to mountain view. The room cleanses was excellent, and my deliveries where made to my room :-) The only thing is that my room was a corner room and people/staff passing would be heard in my room.

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your feedback! We hope that you are able to join us again soon whether it be a long or a short stay. With that said, we will endeavor to ensure that your next stay is less noisy than your last. Cheers! More 

Silver Springs, Nevada
1 review
4 of 5 stars Reviewed March 8, 2015

There's not a lot to say. I wish I could have spent more than one night and would love to see the rooms once they are done with renovations. The staff is very friendly and helpful. The breakfast is a decent variety and quality. The staff made both myself and my dog feel very welcomed. I have stayed in quite... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive feedback! We appreciate you stopping in for the one night and hope that you are able to do so again soon. Please let us know of any details we may attend to on your behalf to ensure a 5 star worthy stay next visit. Cheers! More 

Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed March 2, 2015

Service is good and staff is friendly. Rooms are clean and full equipped. The swimming pool is not big but enough for the size and the Jacuzzi is nice. Only issue is if you stay for long, the breakfast gets boring as it repeats almost every day. Also sometimes there are groups of young kids that stay on the weekends... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive feedback! We appreciate you staying with us and hope to have you with us again sooner rather than later. We will endeavor to vary the breakfast a little more as we emerge from our renovation to excite the palate! Warm regards! More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2015

There were a lot of good things about this hotel: - Friendly staff. - Nicely furnished clean rooms (coffee pot, mini fridge, iPod compatible clock radio, CD+cassette stereo, TV). - Good rates. - Great breakfast which included kimchi and white rice (a big plus for me). - Pool and hot-tub in a nice courtyard. It's too bad that they were... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your honest feedback. For future reference, please do not hesitate to let the front desk know of anything else we may provide to enhance your experience as we would be happy to provide a microwave upon request. We hope to exceed your expectations on your next visit to the area. Cheers! More 

Toronto, Canada
2 reviews
2 of 5 stars Reviewed February 22, 2015

I stayed at this hotel a week ago and I'm pretty sure I slept in a cot with bed bugs. It wasn't until a few days after that I realized I had bites all over my legs. Not the most pleasant experience. I didn't inform the staff as I didn't realize until a few days after the experience.

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

We take any concerns brought to our attention very seriously--for future reference, please do not hesitate to contact the front desk so that we may address any issue large or small in a timely and satisfactory manner. More 

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