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Wild Palms Hotel - a Joie de Vivre Hotel

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910 E Fremont Ave, Sunnyvale, CA 94087
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Wild Palms Hotel - a Joie de Vivre Hotel
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505 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (505)
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    (108)
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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Loved this intimate little hotel nestled in Silicon Valley with its heart in the tropics. Lovely pool and hot tub surrounded by palm trees and cabana seating as well as the standard lounges. Rooms are both comfortable and attractive--ours had a canopied bed that added to the tropical vibe. Hallways are open-air, but rooms are air-conditioned. Spectacular free breakfast, but... More 

Was this review helpful? Yes
Colorado Springs, Colorado
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

True to its name, the wild palms attempts to establish a beach site resort feel despite being surrounded by urban sprawl as far as the eye can see. The set up is that the interior lobby is exposed to the elements, though the check in desk is enclosed. The interior lobby is gater off to keep non-guests outside. There are... More 

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Austin, Texas
Level Contributor
265 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 501 helpful votes
1 of 5 stars Reviewed 1 week ago

I spent two nights here on a recent business trip to Silicon Valley, and they were two of the worst nights I have had on a business trip in 20+ years of business travel. I'd read some reviews prior to my trip warning of renovations, my suggestion would be to raze the whole building and start over again. I'll start... More 

Was this review helpful? Yes 1
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

I am sorry to see that we fell so short in delivering upon your expectations for your recent stay at the Wild Palms. We would hope to have another opportunity to make up for the short comings that you experienced-- specifically the noise concerns you shared. When the front office is notified of any sort of dissatisfaction we do our... More 

Pittsburg, California
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I took my wife here for a quiet weekend, and we were very pleased. Check in was a breeze. The front desk staff was friendly. The single king room was smallish, but very quiet and clean. Of course, you can hear voices in the hallway and footsteps from the room above; however, we could barely hear any noise from the... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for taking the time to give us your feedback! We are just finishing our renovation and the last area to tackle is our breakfast room. I hope that we are able to have you back with us again sooner rather than later top experience the fully renovated property and have a stay worthy of a 5 star review.... More 

South San Francisco, California
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I were looking to get away over Memorial Day weekend and as usual Napa, Monterey and all the usual Bay Area spots were very expensive. We got a great deal at the Wild Palms and had a great time. No, we couldn't walk on the beach or go to a winery but we could go to the... More 

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Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your positive review! I do apologize that your stay wasn't completely issue free, and we would hope to have you back again for a stay worthy of a 5 star review. While we are finishing up our renovation (and are thankfully done with the majority of the noisy construction)- we will have our new case goods in... More 

Austin, Texas
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 26, 2015

I will preface my review by noting that the hotel was undergoing renovation when I stayed. I reserved via Expedia, and neither my confirmation from Expedia nor any other communications I received prior to my stay advised me that there was work being done on the hotel. It is possible some of the issues I encountered have been resolved. Also,... More 

Was this review helpful? Yes 1
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your honest feedback. Please accept my apologizes that we were unable to make your stay more positively memorable. While we are finishing our construction phase of the renovation, I would hope that we have another chance to impress you with a higher level of accommodations on a return stay after our soft goods have arrived. Please do... More 

Nevada City, California
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

We ha e stayed here several times to visit our son's family nearby. Excellent, friendly service and full breakfast. We mentioned that construction began too early for our taste and they gave us a $50 discount and upgraded us to a suite for our next stay.

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive review and honest feedback. We do apologize that your stay was disturbed by our almost completed renovation. We look forward to giving 5 star service and a corresponding product on your next stay! More 

Linz, Austria
1 review
3 of 5 stars Reviewed May 18, 2015

Overall the hotel is okay but it depends on what you expect. The rooms are clean but they smell as it is obviously an older hotel. The breakfast is good but the furniture there is uncomfortable. The biggest problem, however, is the noise- you can hear everything, so be prepared to wake up a few times during night.

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your honest feedback. We hope that we are able to have you with us again sooner rather than later to experience our newly renovated rooms. It would be our desire to impress you with a higher level of service on your next stay worthy of a 5 star review. Until then-- safe travels! More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 17, 2015

I was staying here since the reservation was made by my employers, a tech company in Mountain View. Even though the company was supposed to pick the tab, my personal credit card was asked for and billed throughout my stay. I was advised not to worry since at checkout I could change the details. But not only was I charged,... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for taking the time to let us know about your recent stay. Please accept my sincerest apologizes for the issues that beset your stay. I have taken the liberty of using this as a learning experience for our staff to see what we are able to do better. We would hope for an opportunity to make this right... More 

Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 16, 2015

Overall the is not fancy, but the yellow orange wall colors are inviting. 3-star is accurate. But I must say the bed and pillows were fantastic, and much better than at many 4 star hotels where I have stayed. The breakfast was good, plenty of items, like eggs, bacon, pancakes, fruits. I would come back for the bed and pillows... More 

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive feedback, and we love that you love our new pillows and mattresses! We look forward to having you back again to enjoy our newly renovated product and we will continue to have additional soft goods delivered to make the next stay worthy of a 5 star review! Till then-- safe travels! More 

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