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Wild Palms Hotel - a Joie de Vivre Hotel

3.0 of 5 910 E Fremont Ave, Sunnyvale, CA 94087
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Certificate of Excellence 2014
Wild Palms Hotel - a Joie de Vivre Hotel
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Wild Palms Hotel - a Joie de Vivre Hotel
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453 reviews from our community

Traveler rating
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    68
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Everything was great except the staff dropped the ball when they were asked to help with a plumbing issue. I was there on a quick overnight stay and the hotel turned out to be in a great location, at the right price, with good amenities (quiet rooms, free parking, free wifi, free breakfast, friendly staff). Overall a good experience

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Laurel, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed at the Wild Palms several times over the last few years. It is a great location for doing business in the Sunnyvale area. The service is excellent, with a convenient breakfast in the morning and comfortable room to come back to after doing meetings or business in the area. The internet could be a bit faster but this... More

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Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive review! We sincerely appreciate the recommendation and look forward to being your hotel of choice for a long time to come! Please let us know of any additional services or amenities we may attend to on your behalf to ensure we earn a 5th star on your next stay! Cheers! More

Burlington, New Jersey, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were desperate for a same day reservation while travelling to Sunnyvale to meet our new grandson. The Wild Palms while affordable was a lovely surprise. We found newly refurbished rooms with modern fixtures, comfy beds, beautiful linens and wonderful housekeeping service. The hotel was such a warm and welcoming surprise! They had a great breakfast service and the staff... More

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Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive 5 star review! I am happy to see that your stay was an enjoyable one, especially given the importance of your visit to see your new grandson! We wish you and the family well, and hope you are able to make it regularly to visit! Warm Regards, More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Have stayed here a couple of times now & was able to really enjoy the pool last weekend. Room was plenty big and comfortable; location is super convenient. All at a great rate. Gotta love Joie de Vivre properties!

Was this review helpful? Yes 1
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive 5 star review! We appreciate your return patronage and I am please to see that your stay exceeded your expectations. If there is anything we can do to ensure that your next stay is as enjoyable as your last, do not hesitate to let us know. Until next time-- Cheers! More

1 review
5 of 5 stars Reviewed 2 weeks ago

I Cannot say enough about the hotel My second stay, gets BETTER AND BETTER every time. When I registered the young gentleman told me he had a special room for me (I am handicapped). Of course i did not listen, my first room was fine but the one he had suggested met all my needs….shower, grassy area for my great... More

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Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Wow! Thank you so much for such an awesome and heartfelt review! We do put service first as we believe guest satisfaction is paramount to achieving our goals. Attention to detail is an often talked about, but often overlooked aspect of the guest experience and I am pleased to see we executed from start to finish on your recent stay.... More

Eastsound, Washington
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Wild Palms is a resort style hotel with outdoor breezeways and a pool. What sets it off is it's excellent customer service-the front desk staff go above and beyond. For instance, one of them walked us a block to point out a nearby restaurant. Accommodations are comfortable, with excellent beds and efficient air conditioning. However, there is no good... More

Was this review helpful? Yes 1
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your fantastic review! We aim to please and to go above and beyond. I am happy to see on your most recent stay we did just that. Let us know of any details we may attend to on your next stay to garner a 5 star review! Until such time-- Cheers! More

Calgary, Canada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Wild Palms Hotel for 6 nights while visiting our grandchildren living just 5 mins away. What stands out for this Hotel from your "average" accommodation is their true commitment to customer service. The staff were consistently helpful, informative, and patient - no matter the situation. They clearly enjoyed their work and appeared happy to be there... More

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your 5 star review! We dedicate ourselves to ensuring that each guest has a truly exceptional stay, and I am happy to see that we hit the mark for you! Service is where it starts for us, and I am pleased to see that the interactions you had with the staff were pleasant! We hope... More

New York
Top Contributor
130 reviews 130 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is convenient (just sent our son off to nearby college); rates are reasonable (in line with the area hotels); staff was friendly and helpful (front desk, breakfast and housekeeping who greeted you in passing), decent sized, clean room, free wifi, parking and breakfast with good selection. Did I leave out anything?

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive review! I am so thrilled to see that your stay was wonderful and we would hope that you join us again sooner rather than later. If there is anything we can do to improve your experience to garner a 5th star, don't hesitate to let us know! Warm Regards. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

just came back from a trip to Sunnyvale, we spent 6 nights at the Wild Palms hotel and it was an excellent experience, very comfortable room, very clean, very helpful staff, excellent breakfast, beautiful garden, pool and jacuzi. I highly recomend it, I will surely come back

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you so much for your positive 5 star review! We look forward to your next visit to provide the same level of exceptional service and welcome you back. Cheers! More

Littleton, Colorado
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I reviewed the Wild Palms last fall, giving it a solid endorsement. Since then, I've stayed six more times and still highly recommend it. I completely enjoy staying here, and always check here first when I visit the area. Book in advance, though, because it is sometimes full during the week.

Was this review helpful? Yes
Sean H, Assistant General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review

Thank you for your positive 5 star review. We thrive on guest feedback, and we certainly appreciate you taking the time to let us know how your stay was. Your repeat business is truly appreciated and we intend to continue providing the best service and accommodations! Warm Regards, More

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Additional Information about Wild Palms Hotel - a Joie de Vivre Hotel

Address: 910 E Fremont Ave, Sunnyvale, CA 94087
Phone Number:
Location: United States > California > Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wild Palms Hotel - a Joie de Vivre Hotel 3*
Number of rooms: 208
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Also Known As:
Wild Palms Hotel

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