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BEST WESTERN PLUS Heritage Inn

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111 E. March Ln, Stockton, CA 95207
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BEST WESTERN PLUS Heritage Inn
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328 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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There are newer reviews for BEST WESTERN PLUS Heritage Inn
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Pleasant View
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel well located and the price for the location was very reasonable, I will stay here every time I come to Stockton for sure. Staff at the front desk were very help full, Nick at the Lounge was very cheerful and willing to help out with places to see and restaurants with great foods. I look forward to my next... More 

Review collected in partnership with Best Western

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Austin, Texas
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel went out of its way to make things difficult for us. We had booked two non-smoking rooms - one directly with the hotel, the other via Expedia (both actually at the same rate). On arrival, the room booked via Expedia was downgraded to a smoking room. When questioned, the hotel indicated that reservations via a "third party" were... More 

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Bay Area
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was our preferred hotel for a baseball tournament and we have stayed at a lot of properties. Stockton isn't the best location and this hotel is certainly not one we will stay at again, regardless of team discount. First of all, their staff, albeit friendly, was grossly understaffed to be able to provide good customer service at check in.... More 

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2 reviews
5 of 5 stars Reviewed June 21, 2015

I love this hotel and the staff is so awesome! They always go out of their way to meet and exceed my needs. The breakfast was fantastic and pool was refreshing! My son loved the complimentary popcorn that they offer in the lounge. The lobby is so welcoming and they even offer a complimentary glass of wine!

Review collected in partnership with Best Western

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Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 17, 2015

On an extended stay for a construction project, 4 nights a week for several months, it was nice to have a comfortable clean room, with a nice pool area for when my wife stays also. Very good hot breakfast, I especially like the biscuits and gravy. It made home away from home a bit easier to deal with.

Review collected in partnership with Best Western

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Stockton, United States
2 reviews
4 of 5 stars Reviewed May 31, 2015

Nice, clean room, not so good part of town but felt safe once in the hotel. Lots of construction personal stay during the week at this hotel. The room was clean, bed not so comfortable. Good breakfast and no issues with the internet.

Review collected in partnership with Best Western

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2015

We were placed in a room that was not cleaned up, still stuff from the previous occupant. Towels, linen, pillows and blankets with brown stains. We asked to be moved but the second room was marginally cleaner than the first one. We had to sleep with towels on the pillows!. All furniture was sticky from greasy unclean surfaces and the... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed May 29, 2015

The Best Western in Stockton accommodated my request for a fantastic group rate for a wedding party. They were courteous, accommodating, and very patient with my phone calls to check on the reservation status from time to time. Would book again!

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed May 28, 2015 via mobile

I just recently joined a company that requires me to travel to location, to complete the task at hand. Through my exprince staying at this hotel, I've been met by such a warm welcome from certain saff. Such as Sammtha that works behind the front desk, or Maria doing breakfast in the morning. They have gone the extra mile when... More 

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Sunnyvale, California, USA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

OK stay even with the mishaps.Though I do feel instead of points I should have my second day comped,due to the problems created by the mistaken reservation. The hotel however is nice and clean, rooms can compare to most other higher class hotels I've visited in my travels. The staff did perhaps depend too much on a manager to make... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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