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Extended Stay America - Stockton - March Lane

2.5 of 5
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2844 West March Lane, Stockton, CA 95219
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1 room 1 guest
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Extended Stay America - Stockton - March Lane
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72 Reviews from our TripAdvisor Community

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Traveler rating
    31
    14
    8
    11
    8
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17
6
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • English first
  • Any
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  • All months
    (72)
  • Mar-May only
    (18)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (17)
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Novato, California
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My room was clean and pleasant. The TV was a 28 inch Flat screen with about 20 channels (no Premium channels). the refrigerator was a smaller Full-Sized fridge that was clean, fresh and cold. The bathroom was also clean, so everything worked well and for the price, I feel that this was a really good place to stay. I would... More 

Was this review helpful? Yes
Oceanside, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

if you are a construction company looking for someplace to store your employees for a few days or nights this place would be great but if you are a family who needs a place to stay for a couple of days or is just passing through, find another place to stay.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Stockton - March Lane, responded to this review

Thank you for taking the time to tell us about your experience. Please accept our apologies that your stay did not meet your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. I really appreciate you bringing this to our attention. If you would like to... More 

Stockton, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 5, 2015 via mobile

Had stayed at this hotel multiple times before. My reservation was not correct when I arrived. The hotel lobby and hallways were not air-conditioned and they were smelly and Musty. Our non-smoking rooms smelled like smoke and disinfectant. We had to carry our own coffee maker and dishes and weren't given any condiments or utensils. I've never given a bad... More 

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Stockton - March Lane, responded to this review

Thank you for taking the time to provide a review of your stay. I would like to take this time to apologize to you for the situations you described. I will be sending our maintenance engineer to inspect the lobby and all hallway floors AC units to ensure this is not repeated. Please accept my apologies. We hope that you... More 

Monterey Peninsula, California
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 30, 2015

This is the hotel I will always stay at when I visit family in Stockton. The rooms are clean and big, have a full size fridge and kitchen, and large showers. The hotel also has security guards and lots of lighting in the parking lot too, so I felt comfortable with my car being outside. The hotel is not near... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - March Lane, responded to this review

Thank you for taking the time for write a review of our hotel. We are happy to read that you enjoyed our clean, spacious rooms and convenient location. Thank you again for you review. We look forward to seeing you the next time you are in the area. More 

2 reviews
2 of 5 stars Reviewed June 19, 2015

Upon arrival, as I always do, I check the sheets, the comforter and the bathroom for cleanliness. Upon checking the bathroom, I find dried blood on the outside of the tub. I checked in around 8 pm and housekeeping is not available so the front desk clerk came and cleaned the tub, which I thought was outrageous and on top... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - March Lane, responded to this review

Thank you for your recent review of your stay. Please accept our most sincere apologies for the cleanliness issues you experienced. To prevent this from happening again, our staff is going to be conducting more thorough room inspections prior to guest arrivals. I really appreciate you bringing this to our attention. Please do not hesitate to contact me directly, at... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2015

I can't believe the level of madness that I had to deal with this weekend, smoke filled hotel, marijuana signs posted all over the building. Dope Dealers hanging in the parking lot cat calling at me as me and my husband got out our car. I forgot they had NO POTS ARE PANS for us to cook. Seriously..

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Stockton - March Lane, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that guest safety is our first priority, and I will be taking steps to ensure that each guest has a comfortable stay. To prevent this from happening again, my... More 

Garden Grove, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2015

My daughter and I came for her softball tournament. We checked in Friday the 12th at around 11am. They had signs posted everywhere about not smoking marijuana or there will be a $250 charge. We received our keys and left straight to the ball fields without going to our room. After a long day we got back to the hotel... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Stockton - March Lane, responded to this review

The feedback provided in your review is much appreciated. I sincerely apologize that your experience with us was not to our company’s high standards. Your comments were reviewed by the staff, and we work to improve our room checks to make sure your experience is not repeated. I will also be working to ensure that our staff is walking our... More 

Redondo Beach, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 11, 2015

On arrival the reception staff were very friendly although the only room available to me was a smoking room, I am a non smoker and cigarette smoke repulses me!! I get to my room no. 308 on the third floor opening the door the foul smell hits me between the eyes, disgusting stale smokey smell. The room was tidy but... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Stockton - March Lane, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the problems with your room is truly regrettable. We are very sorry for your experience. We will be checking the room that you mentioned to prevent your experience from happening again. Regarding dishware, while we no longer keep dishes... More 

San Francisco, CA
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed April 19, 2015 via mobile

We checked in around 10 pm. There were some sketchy looking people loitering outside smoking. Got to our room. It smelled like weed. Strongly. The furnishings are shabby and many are out of order. No lightbulbs in two out of three bedside reading lamps. Hair on the blankets. Hole kicked in fiberglass bathtub. Need I go on?

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Stockton - March Lane, responded to this review

Thank you for providing us with details about your stay. The situation you described regarding the furnishings and cleanliness issues of your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be sending our maintenance engineer in each room to check our reading lamps and bathtubs to make... More 

Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 7, 2015

Nothing fancy - close to the freeway for easy access - room needs a little TLC - carpet baseboards were coming off the wall and the paint job in the bathroom looks like it was done by a DIYer - free coffee and muffins in the lobby in the morning.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - March Lane, responded to this review

Thank you for taking the time to write a review of our property. Please accept our apologies for the room conditions you experienced. Still, we are pleased to read that we were able to provide you with a positive stay overall. I am grateful for the feedback you provided so we are able to continually improve our hotel. I would... More 

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