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Comfort Inn & Suites San Francisco Airport North

2.0 of 5
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121 East Grand Avenue, South San Francisco, CA 94080-4812
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Comfort Inn & Suites San Francisco  Airport North
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A recent review
3 of 5 stars reviewed 2 days ago
EileenHerself Fort Lauderdale, Florida
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382 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I would never recommend this place to anyone! Horrible customer service! I made reservation requesting for a crib.. Upon arrival I asked again for a crib I was inform I would get one sent to my room 5 hours later still no crib and after two calls was then told they no longer have any cribs! We had no sleep... More 

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Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were flying from South Florida to Honolulu and everyone suggested making it a two day thing, which was good advice.....five hours in a plane a day is enough for us! So we picked this hotel as it had a shuttle, breakfast and was close to the airport and was reasonable! We've stayed in Comfort Ins in Florida and up... More 

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Cork
Contributor
17 reviews 17 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

$6 a day for 1 car. $35 a day for the second if you have two. They know you have no other alternative so they prey on you. Considering this hotel is under a freeway and directly beside a very busy railroad. Asking for parking fees is ridiculous in a place like this. If you don't have a car and... More 

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Sydney, Australia
Top Contributor
160 reviews 160 reviews
69 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed 1 week ago

We phoned this hotel prior to booking and asked if a takeout breakfast could be provided early as we needed to catch the 5.30am shuttle bus. They indicated they were quiet happy to provide a limited breakfast in a bag for us, based on this we booked. Upon checkin we tried to organize the takeout breakfast, however initially were told... More 

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Langhorne, Pennsylvania
Top Contributor
111 reviews 111 reviews
36 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here several times in the past but things are changing for the worse. I had a room reserved for approx. $90 and came into town a day early and needed a room for the night before. They said they had no rooms but the website had one listed for $160. How do they have a room and... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed at multiple Choice hotels for work and vacations. This by far, is the dirtiest hotel I've stayed at. The bathroom smelled, could use paint and the tile needed a thorough hot scrubbing. The carpet was dirty. The bed cover had a nasty yellow stain. There was a smashed dead bug on the wall. I don't understand the... More 

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texas
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were really surprised to find this nice of a hotel in this area for the price. We paid $130 for a two king room. The rooms have elevator access. The room has been freshly painted with new carpets and remodeled huge bathroom with marble sink and shower/tub enclosure. There's a refrigerator and microwave.They even thought to include a clip... More 

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Toulouse
Top Contributor
96 reviews 96 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good points : Cheaper than in SF downtown, 5 minutes by foot from caltrain south san Francisco station that will get you downtown in 20 minutes, bed is confortable Average point: average breakfast, cleaning ok (could be best), car parking (payable), motel look like Really bad points: even if I requested a quiet room, I was set to the noisiest... More 

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Sedalia, Missouri
Top Contributor
62 reviews 62 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We purposely wanted to get away from San Francisco proper because of parking and prices. There was no value here. Our room was upstairs on the side where a commuter train rumbled by until well after midnight. The door to the room had a huge gap along the door frame, enough to let in cold air. The parking lot was... More 

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sfosuites, Sales at Comfort Inn & Suites San Francisco Airport North, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed for one night while transiting to another city. It's near the airport and has a free shuttle that runs between the airport and the hotel every 30mins. I got a good deal for a king suite over Expedia for the stay. It's generally dated in furniture, but every thing seems clean. Bathrooms are spacious, and the beds are... More 

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sfosuites, Sales at Comfort Inn & Suites San Francisco Airport North, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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