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Hilton Garden Inn San Francisco Airport North

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670 Gateway Boulevard, South San Francisco, CA 94080
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Hilton Garden Inn San Francisco Airport North
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Hilton Garden Inn San Francisco Airport North
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532 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watsonville, United States
1 review
3 of 5 stars Reviewed yesterday NEW

I wish I could give 3.5 stars...they are trying, but it is just an average hotel. The good points, great daytime staff, pretty clean, easy & free parking, free wifi with our package, and a welcoming lobby. Down side, thin walls in rooms, night time staff that wouldn't call noisy neighbors and ask them to quiet down at 2:30 am... More 

Review collected in partnership with Hilton Garden Inn

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Honolulu, Hawaii, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The staff here do not know how to go above and beyond in terms of service. When I had the card that had my Hilton Honors number, the attendant said she couldn't find my name in the system to input the number. She just said that computer won't accept it. She then said that I should contact Hilton Honors to... More 

Review collected in partnership with Hilton Garden Inn

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Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for sharing your experience as our guest. I am was sorry to learn that the desk staff over looked the difference in the spelling of your name when trying to locate your Hilton Honors account. We will utilize this disappointing situation as a training opportunity. More 

Seattle, Washington
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

There are two Hilton Garden Inns by the San Francisco aiport. This one is slightly north. It is a standard Hilton Garden Inn, so you know exactly what you're getting. I don't like the beds at Garden Inns (a little hard for me), but my partner thinks they are fine, so it's just personal preference. One plus is free parking... More 

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Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your stay with us. We are sorry to learn you didn't find our beds comfortable. The detailed feedback regarding the complimentary parking is appreciated and future guests will benefit from your detailed tips about managing the rental car process. More 

Ithaca, NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Located to the north of SFO about 3 miles, this mid-scale hotel was comfortable and far enough the highway to be very quiet. If you don't have a car, it is hard to get here, but if someone drops you off (my situation), they have a van to the airport every half hour. The people were very nice, and they... More 

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Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for commenting on your recent stay with us. I hope you were able to utilize our complimentary shuttle to the airport to pick up the BART line and take in some of the San Francisco sites. More 

Stockton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean rooms, great quality of service, and parking is also really good. The food is very good and room service is exceptional. I choose to stay at the Hilton Garden Inn because it feels like home. Highly recommended. Anica is great and I always feel welcome.

Review collected in partnership with Hilton Garden Inn

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Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Carol Thank you for reviewing your recent stay with us and specifically recognizing Anica. We hope to see you again when your travels bring you back to San Francisco. More 

York, Pennsylvania
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent three nights here of a seven day trip to northern California and was very pleased. The Hilton Garden Inn properties in general offer a great value and this location in particular made for a pleasant stay. Whereas all aspects of staying here were great, the staff and their attitude was outstanding. I don't recall when I've been treated better.... More 

Was this review helpful? Yes 1
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Jim Thank you for choosing the Hilton Garden Inn during your recent trip to the Bay Area and for taking the time to share your experience. The staff certainly appreciates being recognized for their efforts. More 

Nevada
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the first time his is the first time visiting a Hilton Garden Inn and was pleasantly surprised. Was able to select my room prior to arriving and check in was very swift! WiFi worked well and was free. Be aware that free breakfast has specific times, otherwise a fee is charged. Very good service and food.

Was this review helpful? Yes
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for the great review Lance! We are happy to hear you were "pleasantly surprised" and hope to see you again when your travels bring you back to San Francisco. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean, employees were very friendly and helpful- food was delicious! Everytime we passed the desk they would ask us if we needed anything and would engage the airport was quick.I would definitely recommend this hotel

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your stay! We are happy to hear you found our location convenient and appreciate the staff service. More 

Oceanside, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very Friendly, Clean, and Dependable! A great representation of the Hilton Garden Inn brand. The location was great for my business stay, being close to the airport and not too far from the city. The amenities provided were as to be expected for facility in this price range. They continue to gain my business.

Review collected in partnership with Hilton Garden Inn

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Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thanks for the great review Matthew! We hope to see you again when your travels bring you back to San Francisco. More 

California
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I think Hilton has great brand loyalty which has people going there even though it's not worth the money. There are comparable hotels in the area for 1/2 the money. The lobby is nice and the service was good. The beds where cheap double size beds and flimsy. The bedding was a step above cheap polyester bedding at a 2... More 

Was this review helpful? Yes
Kimgagnon, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review

Thank you for reviewing your recent stay with us. We are sorry to learn you were unhappy with the bedding and appreciate your recognition of the staff service. More 

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