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CitiGarden Hotel

2.0 of 5
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245 South Airport Boulevard, South San Francisco, CA 94080
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321 Reviews from our TripAdvisor Community

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Kalmar, Sweden
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for one night before our departure day. It was a nice hotel and we got a nice deal on the price. Breakfast is included and it was actually pretty good if you compare it to other hotels in this price range. Eggs, waffles, pancakes, coffee, juice, serials, bread, bagels. Everything you need really! The room was nice... More 

Helpful?
Thank Hillihappo
Chennai (Madras), India
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First I have to thank my previous reviewers coz....I chose this hotel after reading theirs... I had no option but after I made my booking I did not regret so...... we had a pick up from the airport which is free....and the hotel lounge is quite modern...comming to the rooms they are quite old fashioned but thats not a big... More 

Helpful?
1 Thank subashinigandhi
CHEROKEE, CA
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel staff was very friendly and professional. The room was clean and modern with a good size flat screen TV. The bathroom and dressing area were a generous size. They offer free breakfast with the room which is buffet, and quite good. The coffee is excellent. The hotel also offers an airport shuttle. Will definitely stay here again.

Helpful?
Thank CHHEROKEEGIRL
1 review
1 of 5 stars Reviewed 4 weeks ago

I'm not prissy when it comes to travel. I've slept in hostels in over two dozen countries, more airports than I can count, a train station or two, and even a park once back in college. But this place is - hands down - the worst (firmly unseating the Shining-esque hotel 10kms from the Zagreb airport, which held the title... More 

Helpful?
Thank Erin K
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review. Safety is a top concern for us. New lights have been installed in the areas you mentioned. We are undergoing renovations which is why you saw some vacant rooms closer to the hotel lobby. Please stay tuned and stay with us again once our renovations are completed. Thank you. More 

Eureka, California
Level Contributor
108 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed November 1, 2015

I was really worried about staying here after reading the reviews but I got a great deal on a park and fly. My room was great, clean, fresh smelling and very quiet. The staff was great. the breakfast was typical. The lobby could be cleaned up a bit. There really isn't any food around so I brought mine with me.... More 

Helpful?
2 Thank humboldtraveler
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you staying with us. We are happy you experienced a taste of our new brand. We look forward to seeing you again! More 

Pasadena, California
Level Contributor
182 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed October 19, 2015

We spent one night in this hotel because we were leaving for a cruise out of the Port of San Francisco and just needed a bed. The hotel is a bit tired and is anything but elegant. But the room was clean, shower great, the mattress was comfortable, and the staff was coutreous. I am a bug-crazy person and we... More 

Helpful?
1 Thank fro2
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review and staying with us. We are undergoing a brand change which means a full renovation. Please come again! More 

Sebastopol, California
Level Contributor
190 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed October 18, 2015 via mobile

I have been at this hotel few times for the park, stay and fly deal. This place have been the cheapest place to do that and also allow car parking stays more than 14 days... The hotel looks a little bit run down from the outside but I was quite impressed with our room, look liked was renovated not long... More 

Helpful?
Thank ricardofr
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for staying with us. We are undergoing a full renovation. We look forward to you experiencing all the brand has to offer during your future stays. More 

Seattle, Washington
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 2, 2015

One of the cheaper options near the airport. Had one of the rooms facing the courtyard, not far from the swimming pool. The room was in good condition, very clean, and the wireless internet worked. The area was quiet, but I still slept with ear plugs because the room was poorly insulated, and I didn't want to wake up whenever... More 

Helpful?
1 Thank ejain
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for staying with us and your feedback. We are undergoing a renovation. Please come again to experience our new brand. More 

San Diego CA
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed September 29, 2015

Pros: Parking lot in front was well lit. Staff was very pleasant. Some language issues but I still found everyone quite professional and courteous. Cons: Knock it all down and start over from scratch. Location: Went out for Pizza at the Papa John's they advertised. Just wanted out. Didn't see anything in the immediate area of interest This is my... More 

Helpful?
1 Thank iluvmi3kds
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review and staying at our Hotel. We are undergoing a full renovation. Please come again to experience all our new brand has to offer. More 

Fresno, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 28, 2015 via mobile

Very simple rooms. The lack of electrical outlets made me go buy extension cord for my phone and laptop. Had to request an iron and ironing board. No place/luggage holder for my luggage, had to use a table that was turned sideways, so I believe this is what you're suppose to use.Staff is very nice and room is clean. No... More 

Helpful?
Thank lisa_rose559
CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for staying with us and your review. We are undergoing a full renovation that will solve many of these issues. Please come again to experience our new brand. More 

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