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CitiGarden Hotel

245 South Airport Boulevard, South San Francisco, CA 94080
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CitiGarden Hotel
Best prices for: 1 room 1 guest
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284 reviews from our community

Traveler rating
    14
    44
    104
    65
    57
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

shuttle was a huge help during my stay specially that I'm not from SFO. The hotel is very simple, nothing special. it kinda felt like it's more of a motel than a hotel. i would give them 3-stars because of the free breakfast, shuttle service, and the front desk staff that assisted me during my stay. The hotel doesn't have... More 

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Santa Cruz
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I saw this hotel on hotel impossible. I was looking for an affordable place to stay, leave my car, and hop over to the international terminal for an early AM flight. The hotel was easy to find, the room was simple but clean and comfortable. I felt welcome and was also surprised by the great asian buffet on the property... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While the main lobby looks redone, the rooms look old and dirty. The bathroom doesn't have ventilation, the beds looked clean but the floors were filthy. For the price you pay, it's a rip off. They do have wonderful breakfast a quite a variety. I gave it 2stars because the employees do not make up for the presentation of the... More 

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Richland, WA
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had a conference downtown and stayed 2 nights at this hotel due to the outrageous rates of the downtown hotels. CitiGarden is all about convenience for the business traveler. Their shuttle service is extremely accurate. I found the staff to be friendly. The rooms open to the outside so I would classify this as more of a motel. Rooms... More 

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Sandpoint, Idaho
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 17, 2015

A very strong odor hit you in the face when you entered the room. The security chain was about to fall off the door and the rugs were not good. Bed was good, TV was the size of a computer monitor. For the condition it was well over priced. My daughter in another room didn't sleep well because of all... More 

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CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review shortcut65. If you do not mind private messaging me your room number we can fix anything that is wrong with the room. The airport properties are challenged with airport noise. Often times, the airplanes are re-routed due to run way closures or construction. We are happy to inform you that the Hotel is going through... More 

tucson
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed March 11, 2015

I just needed someplace to overnight near SFO and just about everything else was over $300/night so I tried this one, about $130. I was a touch skeptical but I've camped in Guyana jungle. I was impressed with the lobby, staff was very nice and got me checked in promptly. That's pretty much where the fun ended. I was in... More 

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CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review Michael N. We appreciate you providing the room number. This allows us to rectify any issues. We are undergoing a full room renovation. We do hope you stay with us again so you can experience the great changes we are working on. Again, thank you for staying with us and for your review. More 

California
Top Contributor
105 reviews 105 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 6, 2015

I picked this place off of Orbitz because it was fast and it was cheap. I needed something close to the airport and it was. You can hear the planes all day and night. The airport is only an exit away and they do have a shuttle. The rooms are decent, for the price I paid for the room, I... More 

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CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review battmast. We agree that staying at our Hotel is a great alternative to staying in the city in order to save money to do all the fun things the city has to offer. Our hotel is unique in that it is an exterior building with a beautiful garden courtyard equipped with a pool, picnic tables... More 

Portland, Oregon
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 3, 2015

I booked this room because I was stranded overnight in SFO. I quickly looked at the website and decided to go for it. First let me say the two staff that checked us in were great. Very pleasant and helpful. Kudos to them! And the bathrooms were great - nicely remodeled. We saw two rooms because the first room we... More 

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CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review. We are happy to share that we are currently remodeling our guestrooms!! NEW EVERYTHING! We hope you stay again in our newly remodeled rooms. We would love your feedback! More 

Palo Alto
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 27, 2015

I've stayed here several times. Often, this is the least expensive place to stay near the airport. The rooms, although older and certainly what you'd see at a budget motel, are perfectly fine. The 24 hour front desk is a plus and it has a nice garden. Often, the people working at the front desk are especially helpful. One thing... More 

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CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you for your review Cityzen! We appreciate your feedback. We strive to have the best park n fly deals in the area. We are also undergoing a room renovation! We would love to hear from you once you have enjoyed your stay in our new rooms. Stay tuned...! More 

Calhan, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

I was leery of booking at CitiGarden due to some of the horrid reviews, however, I can honestly say I had a wonderful stay in a very clean, well appointed room, (424), with a comfy bed and pillows. The bed linens were cotton and crisp. I had no issues with keys, staff attentiveness or the continental breakfast served, (Bagels, bread,... More 

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CitiGarden245, Manager at CitiGarden Hotel, responded to this review

Thank you "peairiepapergirl" for your review. We appreciate you giving us the chance to show how we do our best to improve on any issues our guests may have. Thank you for finding out for yourself what a great and affordable stay one can have in SF! Cheers! More 

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