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Holiday Inn San Francisco - Intl Airport

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275 South Airport Blvd, South San Francisco, CA 94080
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Holiday Inn San Francisco - Intl Airport
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497 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Beverly Hills, California
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Last minute decision to go away for our anniversary. Arrived late but was greeted politely and professionally by the friendly lady at the front desk. Room was nice and quiet and relaxing. Went down to the restaurant where the service could have been a little better - had to wait for one of the three bartenders to serve us. Next... More 

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Woodinville, Washington
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Let's start with the positive. The room itself was nice. Nothing overly special - but nice. The beds were comfortable. Pricing was confusing. The room was booked by my niece; so I wasn't involved. But the pricing was all over the map. We stayed for 5 days. For our Wednesday night stay we were charged $276 plus the proverbial taxes... More 

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HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello Rick L, Thank you for taking the time to write your review. We appreciate your kind words regarding our comfortable rooms and overall service from our staff. Your comments regarding the interaction with our housekeeper has been brought to management's attention. Our restaurant manager has been informed regarding your experience with our new Sunday Brunch. Thank you again for... More 

Calimesa, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we arrived very late/ early morning after a very long drive. Hotel staff was very polite and professional. Room was nice, bed was very comfortable. He was knowledgeable when I asked him how to get to and how long it would take to get to said venue. Would go back

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Bakersfield, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 07/10/15 the staff at the front desk was nice and very helpful. Check in was a breeze arrived a little early no problem getting my room. Asked about a place for lunch sent me down to Grand Ave. about 2 minutes from the property. A little old school restaurant row with all kinds of choice to eat at.... More 

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Hollister, California
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location, poor layout of rooms. There are comfortable chairs but no place to put a coffee cup. There is no hairdryer. I made a cup of tea when I arrived, but used my tea bag I brought since that amenity isn't available in the room as are coffee pods. Bed was great. Bath area is strangely designed but ok... More 

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HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello Renee002, Thank you for taking the time to write your review. We are glad to hear you had a good nights sleep. Your comments regarding the room and amenities are greatly appreciated. These observations have been brought to our management teams attention. Thank you again for the positive feedback. More 

St.Paul Mn
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There's an old saying. "You can't make a purse out of a sow's ear" That's pretty much my opinion of this hotel.No amount of fresh paint and new carpeting and wallpaper can mask old rusty door hinges. lint/dirt filled air vents, shoddy jerry rigged perimeter door locks etc. They have clearly thrown some money at the lobby and public areas... More 

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HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello butchpSt_PaulMn, Thank you for taking the time to write your review. We apologize that you did not have a positive experience while at our hotel. Your comments regarding your observations during your stay have been addressed with our engineering as well as our housekeeping departments. We appreciate your valued feedback that can only help to make improvements. More 

Pune, India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is decent and there is nothing really fancy about it. I think the only drawback is the location, which you already know when you check-in. Shuttle is good and reliable and runs every 30 mins. TV is good with good list of channels. Only thing which was out of usual was house keeping coming over to clean on... More 

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Sacramento, California
1 review
1 of 5 stars Reviewed 4 weeks ago

Overnight stay on June 28, 2015…had to pay $10 to park my car in open lot. Selected spot right in front but was hit anyway. There was an attempt to break into my car by smashing windows … they tried on three different windows but were unsuccessful. Lexus windows are very strong. There was NOTHING in the car, but that... More 

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HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello Julie482015, Thank you for taking time to write your review. Your concerns regarding parking and security have been brought to our security patrol's attention. We strive to offer a safe and secure environment for all our guests as well as their vehicles. Thank you for sharing your comments. More 

Rosamond, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 18, 2015

To start off with the front desk staff made it a nightmare to check in which took a COUPLE HOURS. When I complained they put me in on the train side where the room was right up against the noisy train. On top of that they said the next night was going to be 169 a night for the same... More 

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IHGCare, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Dear wb6sub, Thank you for being our guest and for taking the time to write your review. We are disappointed to know that you found our hotel unremarkable due to the noise challenges experienced and for the service rendered by staff was a let down. Rest assured that your comments are being shared with our team to avoid its recurrence.... More 

florida
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 15, 2015

Has a great place to eat dinner - Houlihans. Rooms are decent - nothing fancy. Good TV, in room coffee and mini-frig. Staff was friendly at check in. Price is good. They have a free shuttle to the airport which was very helpful.

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