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All 28 South San Francisco hotels

Holiday Inn Express San Francisco Airport-North

2.5 of 5 Hotel   |   373 South Airport Boulevard, South San Francisco, CA 94080
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A recent review
4 of 5 stars reviewed yesterday
Jockaboy Melbourne
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345 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Top Contributor
59 reviews 59 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

There's something to like about a hotel that provides free wifi, a free shuttle to the airport, a free breakfast, and self laundry facilities as well as the usual dry cleaning service. We opted to stay at the Holiday Inn because it is so close to the airport. We checked in and later that night and after the Friday peak... More

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Clayton, California
Top Contributor
147 reviews 147 reviews
22 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had our flight from SFO cancelled due to engine problems and United said no hotels were available. We were able to reserve a room at this hotel, but it was not one that I would have picked if others were available. However, much to our delight this was an ideal choice. They provided a free schuttle to and from... More

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Adelaide, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is well priced for SF, it is convenient for the airport but not downtown. However, it is easy to get to downtown either by bus (can be some not so pleasant characters on it at night) or by taking the free shuttle then the BART. The hotel room itself is clean and well equipped - there aren't many... More

Was this review helpful? Yes 2
Santa Rosa, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had 14 rooms for 5 night and there were many small issues which management was not able to fix! First when we arrived we called hotel for shuttle. We had 40 people and the shuttle driver said he could only take 6! The management was informed about this so we don't have to face this at checkout! But at... More

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Dear Jyoti B, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve... More

Nottingham, United Kingdom
Top Contributor
59 reviews 59 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great to stop over for a sleep. shuttle service only takes 5 minutes and shuttles are every 30 minutes. Hotel very average for an IHG hotel compared to the rest of the world. Clean and comfortable but very average and over priced

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Dear Richard O, Thank you so much for your review of our hotel. We are pleased you liked the shuttle service we offer and enjoyed your stay with us. However, we're sorry you were not well satisfied with your overall stay and found our rates to be less than satisfactory. Your feedback is very important to us as this continually... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 20, 2014

First of all I'd like to start off by saying I'm a platinum ihg member so this review does not reflect ihg business but just this hotel. I booked my hotel via my phone on a regular AAA rate, but when I checked in and showed my government ID, I was informed that I'll get government rate of $140/night vs... More

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Dear Asad T, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

WI
Top Contributor
61 reviews 61 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 17, 2014

We arrived after 10:30 and had to leave at 3:30 a.m. so our time to rest was very short. Walking in to a beautiful, spacious, clean, updated room allowed us to relax immediately. Martin was on duty at our arrival and departure and was very courteous. We will definitely book here the next time we are in San Francisco. The... More

Was this review helpful? Yes 1
HEXS_Management, Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Thank you for your review. We appreciate your feedback and hope you will stay with us longer on your return visit. Regards, Raj L. More

glendora, Mississippi
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2014

Hotel is close to the airport which is very nice. But if you arrive late. You have to park across the street in the Best Western parking lot. First of all, I found this very dangerous. You have to cross 4 lanes of traffic. Fortunately, it was late at night and not much traffic. But it did make me feel... More

Was this review helpful? Yes 3
HEXS_Management, General Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Dear Guest, I would like to apologize for the inconveniences that you encountered in regards to parking at our hotel during our visit. I have forwarded your review to the appropriate department. We hope that you will visit us again when you are in the area, and when you do return, please do feel free to contact me directly at... More

Kilmarnock, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 14, 2014

My wife and I stayed here for 1 night after arriving from Scotland. We wanted an airport hotel just to spend our first night in before we picked up our rental car and started our holiday. The complimentary shuttle bus runs every half hour and picked us up and took us on the short trip to the hotel. The check... More

Was this review helpful? Yes 1
HEXS_Management, General Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Thank you for your review. Regards, Raj L. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

I was content with my stay over Labor Day weekend for it had met and exceeded my expectations, in terms of comfort, convenience and customer service. The front desk employees were welcoming and helpful. One of them was Tess, who was friendly and resourceful. We checked in a bit early during the day and she was very accomodating and quick... More

Was this review helpful? Yes 1
HEXS_Management, General Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Dear Guest, Thank you for staying with us during your first visit to San Francisco. We hope that you will use our hotel again when you return to our city. We appreciate the great feedback, and appreciate your business. More

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Additional Information about Holiday Inn Express San Francisco Airport-North

Address: 373 South Airport Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Francisco Airport-North 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express San Francisco Airport-North Hotel South San Francisco
Holiday Inn South San Francisco
South San Francisco Holiday Inn

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