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Holiday Inn Express San Francisco Airport-North

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373 South Airport Boulevard, South San Francisco, CA 94080
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Holiday Inn Express San Francisco Airport-North
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Holiday Inn Express San Francisco Airport-North
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389 reviews from our community

Traveler rating
    137
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    69
    31
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Holden, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I had a bad layover in San Francisco traveling from Maui back to Boston last weekend. We had no reservation and it was 1030 at night when we hopped a shuttle from the airport to the Holiday Inn Express. When we got there a very pleasant desk manager named Yunus got us a room on an almost... More 

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USA
Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

When we walked into the room the ceiling looked like it had been patched. Room looked like it had been updated quickly. They were painting the lobby even though it was Saturday evening. Lobby was nice and breakfast was good. Better variety than expected. Bed was also comfortable. It was pretty clean. If they just tidied up a bit it... More 

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Dallas, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall it was a clean, comfortable stay. Breakfast was good - nice variety (would have liked some bacon maybe, all they has was either regular sausage and turkey sausage.) Food was hot and they kept replenishing frequently. We arrived at 2:10 pm, and I know check in was at 3:00 pm; however, I really do think they could have had... More 

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Lagos, Nigeria
1 review
3 of 5 stars Reviewed 5 days ago NEW

This hotel is fine as an airport hotel except for the fact that they ran my card everyday with a different arbitrary amount and in spite of calls and mails they have yet to reverse these erroneous amounts 5 days after I checked out!

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Quality Hotel Plymouth International
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a stopover while traveling to the East Coast of the US. The hotel was adequate and served its purpose. Good and close to the airport with a good shuttle service to get to and from the airport.

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Albany, NY
Top Contributor
106 reviews 106 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 1 week ago

Literally needed a hotel to sleep for 5 hrs on a world wind east to west coast round trip in a day. Called ahead explaining situation, they made no assurances on the phone but sadly still didn't deliver...waited about 20 min and it was avail...room condition nicer than expected but very basic. Nothing in the area other than McDonald's and... More 

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Chicago, Illinois
Top Contributor
95 reviews 95 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On vacation and stayed here for the night waiting for a flight to LA in the morning. Was greeted by an awesome young lady named Michelle. Very nice and friendly check-in experience. I have stayed at hundreds of hotels and know which check-in are good and which ones are not. Michelle helped us find restaurants for the evening as well... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

we checked in on a Sunday and were greeted by a friendly staff and were given a good clean room that we had no complaints about, we were given a parking pass and told to make sure we displayed our paper in our window, no problems. The next two days were great as well, room was clean, staff was friendly... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Dear TaterMeg, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about room cleanliness and breakfast. However, we’re sorry we fell below your expectation regarding customer service from our front desk which was unacceptable. We will address this concern. I assure you that... More 

Wisconsin
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean and in good working order. The wifi was free. The bed was comfortable enough for me, but wouldn't have won any awards for "best hotel bed" by a long shot. My room had a couch and chair and desk and the usual dresser with a TV on top. The air conditioner wasn't digital so keeping the... More 

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San Dimas, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

We had initially booked a 2 night stay at another hotel near here which ended up disappointing us thus we left and stayed the second night here at the Holiday Inn Express. From the moment we walked in, it was a stark contrast. It was welcoming, clean, Tess (at the front desk) was kind and so accomodating. Her warmth and... More 

Was this review helpful? Yes 1
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