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Larkspur Landing South San Francisco

690 Gateway Boulevard, South San Francisco, CA 94080
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Larkspur Landing South San Francisco
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A recent review
3 of 5 stars reviewed 2 weeks ago
David H South Portland, Maine
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Portland, Maine
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here at the end of June and was not very impressed. Our key cards would not unlock the door, had to have maintenance let us in, or not shut the door completely so that we could get back in. One of the elevators wasn't functioning properly. Way too expensive a night for this property. Free airport shuttle was nice... More 

Was this review helpful? Yes
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear David H, We appreciate your feedback and regret to hear your key card reader on your door and elevator were not working properly during your stay. Our maintenance team works hard to address any issues as quickly as possible. Thank you for sharing your observations so we can make improvements to our hotel. Sincerely, Debbie Gudmundson, General Manager More 

Sacramento, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went for 3 days in a on bedroom unit on July 4 weekend. Unit fairly roomy. have a small exercise room with free weights. Room fairly clean but found hair on the floor next to the bathtub. breakfast was include with nonheated food except you can toast waffle or bagel in the toaster. with coffee and juice and milk included.... More 

Was this review helpful? Yes
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear Wayne C, We appreciate you taking the time to review our hotel from your recent stay. Thank you for your observations and we are pleased you enjoyed our complimentary breakfast. Sincerely, Debbie Gudmundson, General Manager More 

Level Contributor
5 reviews
4 of 5 stars Reviewed June 22, 2015

I have absolutely no complaints about this hotel. The room was clean, the staff was great and knowledgeable of San Francisco (and ways to get around), they have a shuttle into Union Square on the weekend, the wifi worked well, and the cookies were the cherry on top. I would surely stay again.

Was this review helpful? Yes
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear Quency P, Thank you so much for your kind review. We are so happy to hear you enjoyed your stay and our staff was able to help you enjoy your time. Please come back soon! Warm regards, Debbie Gudmundson, General Manager More 

Merritt Island, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 10, 2015

Stayed at this lovely hotel the last two days of our trip to San Francisco. This hotel was very friendly very accommodating and front desk was always helpful. By far had the best breakfast we've had in a hotel the entire trip. When I first checked and I did notice a funny smell in my room which kind of made... More 

Was this review helpful? Yes
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear Skipawh, Thank you for taking the time to review our hotel. We are pleased to hear your enjoyed our complimentary breakfast and that our team ensured you found a great room for you. We hope to see you again if your travels bring you back to our area in the future. Warm regards, Debbie Gudmundson, General Manager More 

Alexandria, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2015

Spent 4 nights here and was impressed with the suites, the cleanliness, the Internet and the friendliness essential of the staff. I especially appreciated the FREE laundry facilities. The only downside was the spa being out of service. Breakfast could be longer as well and offer hot food.

Was this review helpful? Yes
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear Traci L, Thank you for taking the time to review our hotel and offer feedback based on your stay. We appreciate the praise of our team and are thrilled you enjoyed our complimentary internet and laundry facilities. Best regards, Debbie Gudmundson, General Manager More 

Kalamazoo, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2015

Two days before we were due to arrive in San Francisco, we were informed by the travel website that the two hotel rooms we had already paid for were closed... We needed two hotel rooms for three nights for a family of six and it was a busy weekend in SF, so we definitely panicked a little! Fortunately, we found... More 

Was this review helpful? Yes
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear cocoharley, Thank you so much for taking the time to review our hotel! We are very pleased to hear you enjoyed our suites and had a great stay with us. We look forward to welcoming you back again should your travel plans bring you back to the area. Warm regards, Debbie Gudmundson, General Manager More 

Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed May 23, 2015 via mobile

My husband and I have back issues and love Hampton Inn. Wanted to try something different in the San Francisco area. This hotel is small and located in an industrial center. For the money I expected a bit more. The bed was comfortable for the first hour then it was toss and turn all night for us. The door was... More 

Was this review helpful? Yes 1
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear califclasy, We appreciate that you took the time to review our hotel. Our goal is to provide excellent comfort and guest satisfaction for all our guests and are sorry to hear we fell short. I have shared your feedback with our team as a guideline for improvement. Thank you for giving us a try. Sincerely, Debbie Gudmundson, General Manager More 

Zurich, Switzerland
1 review
2 of 5 stars Reviewed May 8, 2015

I'v never slept in such a dirty room (hairs in the bathroom, sticky stains in the kitchenette, dust all over and I guess, the floor under the bed has never seen a hoover in its entire live). Even after telling the personal the clean the room, it remained very dirty. Breakfast was certainly not a breakfast of a 200$ room...

Was this review helpful? Yes
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear MelanieZ1980, Thank you for letting us know how your stay was with us. Your feedback is important in our continuous drive for excellence. I am very sorry to hear that you found your stay with us less than satisfactory. Please know that the feedback we receive from our valued guests, from check in, room cleanliness and breakfast experience enables... More 

Hartford, Connecticut
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 6, 2015

The suites are real suites, with two rooms and plenty of space. They are completely average and only showing a little bit of age. The housekeeping was a little shoddy: three lamps weren't plugged in, including both in the bedroom, which can be an issue if you check in at night. The bed was decent. The Internet was really slow,... More 

Was this review helpful? Yes
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear shirleyotis, Thank you for your feedback on your recent stay. I have shared the information on the lamps in the suite with our housekeeping and maintenance teams to avoid this issue in the future. Our hotel is in the process of upgrading our complimentary high speed internet to a faster speed and hope to have this completed soon. We... More 

Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 10, 2015

The Larkspur is a beautiful, clean, modern hotel close to the airport. Breakfast us amazing, lots of choices and plenty of it. Nightly cookies at the front desk and orange water was a great way to come "home" every night. Wifi is free and fast. My only disappointment was the hot tub; it is small, cold, and outdoors.

Was this review helpful? Yes 1
Debbie G, General Manager at Larkspur Landing South San Francisco, responded to this review

Dear Amy M, Thank you for the wonderful review! We are very happy to hear you enjoyed your stay and our complimentary evening cookies. Please come back soon! Warmly, Debbie Gudmundson, General Manager Larkspur Landing South San Francisco More 

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