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Four Points By Sheraton San Francisco Airport

3.0 of 5 264 South Airport Blvd, South San Francisco, CA 94080
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Four Points By Sheraton San Francisco Airport
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Four Points By Sheraton San Francisco Airport
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349 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver, Canada
Top Contributor
129 reviews 129 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Look, it's not the Ritz or Four Seasons but the property is in a great location if you need to be by SFO, has very nice rooms and AMAZING staff. I actually made a mistake and booked the wrong Four Points that was on the other side of the Bay Bridge when u needed to be by the airport. Manager... More 

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California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed twice past 3 wks, good experience both X. Current remodeling in lobby does look a bit less than elegant, but if one is in a city for elegant, wouldn't recommend. airport hotels anyway. Comments about this being in an industrial/ warehouse area are true but of questionable relevance to the purpose of being close to an airport before/after a... More 

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Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Arrived in the evening and when entering the property thought I am at the wrong address and got literally scared. Torn walls, hanging wires, dirt dirt dirt, no access to bring in a heavy suitcase, and all at a convenient $450. This is the most outrageous experience I can imagine and these people should be behind bars! It is a... More 

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Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Dear Mica B, We are very sorry you were disappointed with your recent stay at our hotel. We strive to maintain a clean environment, and we apologize for the condition of your guest room upon arrival as what you described does not reflect the standards we expect to uphold. Our team takes every opportunity to identify ways we can improve... More 

Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is pretty far from the airport via shuttle. We stayed in a two-level suite; the lower floor was freezing, the top floor was way too hot. Nothing we did to the thermostat had an impact. There were three towels balled up on the landing beneath the wall unit, seemingly to catch water. The carpet didn't seem entirely clean, and... More 

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Los Angeles
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

There are good options at this price point, in this area, this isn't one. Poor hotel, shoehorned in top of the very loud 101 freeway. Cheap windows deliver a lot of that noise right into your room if you have the misfortune to be on the west side of the property. Nice space in the rooms but cheap appointments and... More 

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Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Dear kentrisk, We are very sorry to hear you were not fully satisfied during your recent stay with us. We understand the importance of providing quiet accommodations for our guests so they can relax, and we apologize you were disturbed by noise from the freeway. Our team is dedicated to providing the best customer service. We appreciate you sharing your... More 

Seattle, Washington
Top Contributor
53 reviews 53 reviews
42 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located in a warehouse area about a mile North of the airport. Not much happening nearby, not a place where you would walk around in the evening. Parking was tight, check-in was easy, but the lobby is very tight with tables set up for breakfast filling the space, no idea how soon this may be fixed. My... More 

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College Park, Maryland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

This has got to be the worst sheraton brand hotel I have ever been at. It is NOT worthy of the Sheraton name. The room was below 68 degrees on a 30 degree night, and never got hotter. We jacked up the thermostat to 80! The airport shuttle does not pick up as frequently as they claim. And when our... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 23, 2014

I stayed at this property for a 5 nights while in SFO on business. The entire staff from the front desk, housekeeping, kitchen to the shuttle driver were very helpful and nice. The room was comfy and clean, the gym was perfect for my needs with the latest cross trainer and treadmills. Try out their burgers as the current chef... More 

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Kylie O, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Wow - thank you for your great review. We are so happy that you enjoyed your time with us and hope that you will visit us again soon. More 

Gig Harbor, Washington
Senior Reviewer
10 reviews 10 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 15, 2014

We stayed three nights at this hotel. The check in staff were pleasant and check in was quick (we had already paid for the room on Expedia). The room was clean and had coffee maker (small one cup type), a small fridge and a nice television. The beds were comfortable and the linen although a little worn was clean. The... More 

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to provide us with your review and allowing us the opportunity to improve our guest’s experience. We regret to hear that excess noise did not allow you to enjoy a relaxing stay and that the coffee and tea were not ready for you in the morning before your departure. We understand your frustrations and... More 

Scotts Valley, California, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 3, 2014

Easy access locale by SF airport or to get into downtown SF. We'll appointed guest rooms. Dining area was undergoing renovation, so temporary dining area set up in main lobby, making the lobby area very tight on space, as well as ongoing construction during dining was noisy and disruptive. Menu and service pretty good. Stairs from street to lobby made... More 

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Additional Information about Four Points By Sheraton San Francisco Airport

Address: 264 South Airport Blvd, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton San Francisco Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Four Points By Sheraton San Francisco Airport Hotel South San Francisco
4 Points By Sheraton San Francisco Airport
Four Points South San Francisco
Sheraton South San Francisco
South San Francisco Four Points
South San Francisco Sheraton

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