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All 28 South San Francisco hotels

Four Points By Sheraton San Francisco Airport

3.0 of 5 Hotel   |   264 South Airport Blvd, South San Francisco, CA 94080
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A recent review
3 of 5 stars reviewed 5 days ago
B0bAZ Tucson, Arizona
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332 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Not worth the money. Noisy location, dim and dismal rooms and need a refresh badly. Rate was exuberant and property left a lot to be desired. Staff seemed to follow rules rules rules! Lazy and didn't want to go out of there way! Try elsewhere! !

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed in a 2nd floor room facing the highway (which is right beside the hotel, maybe 35 feet away) and it was the worst room I've ever had for traffic noise. I found it very difficult to sleep. I have stayed in hotels right beside a highway before and never had a room so bad, perhaps the glass windows... More

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Tucson, Arizona
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very disappointed in the experience. No personnel to assist with luggage. As an SPG member, my profile is already known. I am 76 and was assigned a room as far from the elevator as you can get. Shuttle service on arrival was slow. On departure right on time. Arrived after 9:30pm and everything was closed or closing. No food available.... More

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Houston
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

I typically stay at the Aloft when visiting San Francisco, but when I booked this trip that was full and I had not tried the Four Points Sheraton yet, so I booked it without reading Trip Advisor reviews - bad idea. As I was reading the reviews on the shuttle bus I was leery but figured I would give it... More

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Austin, Texas
Top Contributor
183 reviews 183 reviews
85 hotel reviews
151 helpful votes 151 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel at the tail end of a long business trip. The prime motivator was proximity to the airport, the free airport shuttle, and it is an SPG property. However, I would be hard-pressed to want to book a stay here again. I waited over 30 minutes for the hotel shuttle to pick up from the arrivals... More

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Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is old and needs updating badly. On the way to my room every hallway and stairway had a different unpleasant funky smell. When I got to my room, I found a very dirty maid's rag lying on the counter above the refrigerator. My bathroom smelled strongly of a combination of cheap perfume, hairspray and Lysol. I asked to... More

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San Francisco, California
Contributor
20 reviews 20 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is less than 5 minutes away from SFO. The hotel looks like it was remodeled in the last 5 years. The person at the front desk upon checkin was very nice and helpful. We were placed on the 3rd floor facing the freeway. I barely noticed the sounds of the cars. The rooms were pretty spacious and had... More

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San Jose, California
Contributor
20 reviews 20 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just wanted a place to stay nearby a friend we were visiting; the Four Points fit the bill so we gave it a try. Overall we were quite pleased with our short stay. Check-in/out was quick and friendly. We were upgraded to a suite with a living room downstairs, bed and bath upstairs. I was worried when we first... More

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Tucson, Arizona
Top Contributor
110 reviews 110 reviews
62 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed September 13, 2014

Paid 8000 spg points, which is too high for what is offered. Called earlier and requested top floor facing away from freeway; check in lady was courteous and friendly enough and granted my request. At check in on 9-5-14, informed front desk that I would check out at 6 am the next morning. However, AC in room did not work.... More

Was this review helpful? Yes 3
Kylie O, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to provide us with your feedback. We sincerely apologize for the inconveniences you experienced throughout your stay with us. Your comments regarding the air conditioning system and customer service have been immediately addressed with our maintenance team and staff so that they will not be repeated. Could you please reach out to our General... More

Austin, TX
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 6, 2014

Such great rooms and friendly service. Downside... They need better maid service. Found hair in between sheets as well as sequins that didn't belong to us. Could tell the bath math was not clean properly. All kinds off different hair and gunk between the suction knobs. Yikes. What a shame

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to provide us with your feedback. Cleanliness is extremely important to us and so your comments regarding the the hairs found in your sheets and the bath mat have been immediately addressed with our housekeeping staff. We hope that you will give us another try during your next trip to the Bay Area. Again,... More

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Additional Information about Four Points By Sheraton San Francisco Airport

Address: 264 South Airport Blvd, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton San Francisco Airport 3*
Number of rooms: 100
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Also Known As:
4 Points By Sheraton San Francisco Airport
Four Points By Sheraton San Francisco Airport Hotel South San Francisco
Four Points South San Francisco
Sheraton South San Francisco
South San Francisco Four Points
South San Francisco Sheraton

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