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Four Points By Sheraton San Francisco Airport

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264 South Airport Blvd, South San Francisco, CA 94080
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Breakfast for 2 Included
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Four Points By Sheraton San Francisco Airport
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Four Points By Sheraton San Francisco Airport
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386 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Pleasant View, Tennessee
Level Contributor
108 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is clean and comfortable with reliable shuttle. (two trips both as promised) I stayed here just one night. When you first enter the hotel you must go up 4 steps (Poor design) there is a wheelchair lift to the right if needed. Check-in was quick and easy. The room was very clean and the beds were comfortable. The... More 

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Melbourne
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights. The hotel is located in-between 2 very busy freeways, so the noise and the view was not ideal. The free shuttle bus to and from the airport was inconsistent and at one point we had to pay for a cab as we had waited for over 45 minutes (frequency is meant to be every... More 

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Fort Lauderdale, Florida
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you only need a room before a flight, then this is it. Really friendly efficient staff. Room was good, but do not look for amenities. It was clean and comfortable. If your looking for a hotel experience, this is not it. If you need to catch a fight the next day, its perfect.

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Mission Viejo, California
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Convenient is a yes, unfortunate it is right next to the fwy and Main Street. The insulation in the room is next to nothing. You could hear guests in the adjacent rooms and above you walking around, watching tv, even unzipping their luggage while laying on the bed. Of course, the noise from all those cars on the fwy, even... More 

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Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to share your experience with us. We are very sorry to hear you were disappointed with your stay at our hotel. Although we are happy to hear you enjoyed our convenient location, competitive rates, clean guest rooms, large TV, and friendly staff, we are sorry you were disturbed by the noise. Providing our guests... More 

San Francisco, California
1 review
4 of 5 stars Reviewed 4 weeks ago

We booked this trip last minute (Hotel Tonight), after returning from vacation to find our apartment still under construction and uninhabitable. Overall, we found the hotel to be perfectly adequate. Our room was clean and reasonably well appointed, and the staff was very kind and accommodating.

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Western Canada
Level Contributor
105 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed May 28, 2015

stayed 1 night on business in late april 2015. nice staff. room was ok. hotel located in the middle of a meridian between 2 very busy highways. Chinese buffet across the street. free transportation to/from airport. internet worked good.

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an airport somewhere!
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 16, 2015

Just stayed here with a friend so I can't comment on the price (though she did say it was a great value). She wanted something close to San Francisco but not *IN* the city which is fine with me because everything else requires paying for parking and I didn't want to deal with that since I can park for free... More 

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New York City, New York
1 review
5 of 5 stars Reviewed May 13, 2015

I stayed here and it was good as expected. But the over the top great part was when I (embarrassingly) ran out of cash, left my bank card in NYC, and owed a delivery guy 5 bucks. I offered to buy something from the front desk with a credit card to get cash back, then to dance and tell jokes... More 

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Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for sharing your experience with us. We're happy to hear we were able to assist you in a difficult situation (although we think they should've made you dance)! We are proud of our friendly staff and their ability to go above and beyond for our guests. Thank you for sharing your story with us. We hope you will... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 12, 2015

Requested a feather free, quiet room. Called ahead to confirm our room and everything had been wonderful. Chose the location because it's near the airport- used SPG points. Lisa, at the desk has been a huge help. Our room is dated but pleasant. Parking was $12- not that big a deal. But our room is quiet, dinner here was fine... More 

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San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

Lisa at the front desk was fantastic. I booked my reservation through a third party and there was a problem with it. Lisa was great about finding a solution and was beyond kind. The bedroom and bathroom were clean. Highly recommend...

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

We're so happy to hear how much you enjoyed your recent stay with us. We're glad you found our front desk team to be fantastic and that Lisa was able to provide assistance with the booking issue you had encountered. Cleanliness is an extremely important priority of ours and we're glad you thought your guest room and bathroom were clean.... More 

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