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Four Points By Sheraton San Francisco Airport

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264 South Airport Blvd, South San Francisco, CA 94080
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Four Points By Sheraton San Francisco Airport
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Four Points By Sheraton San Francisco Airport
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366 reviews from our community

Traveler rating
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    117
    68
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

I booked through hotwire and wasn't sure what to expect, but I was pleasantly surprised. My stay just started but the staff here is wonderful, especially Lisa and Edmond - they are genuinely hospitable and they made me feel welcomed the moment i walked through the door. My hotel room is nice and spacious. I have no complaints!

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Roseville, California
1 review
4 of 5 stars Reviewed 1 week ago

Booked this hotel blindly through a discount site. Was horrified to read all the negative reviews after discovering that this was the hotel I got. Prepared myself for the worst and packed earplugs. I called the hotel in advance and asked to be put in a quieter part of the hotel. I got a north facing room, so highway noise... More 

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Toronto, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed four nights at this property while in the San Francisco/San Jose area for work. The staff was great - very friendly and helpful. I had a Penthouse Loft which was an interesting layout. The lower area has a desk, couch, chairs, dining table and small bar/kitchenette area with fridge. The upper area is the sleeping quarters with a large... More 

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Franklin, Massachusetts
Top Contributor
63 reviews 63 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Highway noise, charging for parking and needs major renovation. Stay away from this hotel! I usually stay in other hotels of the area (Burlingame for example), they are MUCH better as they are all further away from the highway

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denver
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I can't believe this is part of the Starwood program of hotels! Terrible service, Loud construction during the morning and the hotel isn't that clean. I am a platinum for life member and know what to expect at Starwood properties and this one was the worst in terms of friendliness, staff, food, cleanliness.

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Michigan
Top Contributor
53 reviews 53 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As described this hotel is nicely situated near SFO airport, so if you've got an early flight it is worth considering. I received an upgrade to the "suite" level in recognition of my SPG Elite status which was nice. There is adequate parking, a decent restaurant and a small amenities section to purchase snacks and sundries. The staff were professional... More 

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Stamford, Connecticut
Top Contributor
108 reviews 108 reviews
41 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed February 19, 2015

We weren't expecting to stay another night in SFO but our flight cancelled. We lucked out with a great price here and had the unexpected delight of being upgraded to a 1 BR loft suite. This turned out to be a complete blessing since my husband and I both tried to work from the hotel the next day before we... More 

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Fort Worth
Top Contributor
123 reviews 123 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed February 18, 2015 via mobile

An average property with above average customer service. Close to the airport, but not really close to anything and lots of road noise made this a very mixed experience. The staff did a very good job of being helpful, but they didn't have a whole lot to work with and dirty water pouring out of the pipes above my car... More 

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Lamia S, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to provide feedback for our hotel. Although we are happy you enjoyed our convenient location, we are are sorry you were disappointed with the actual property. We are currently going through renovations and apologize if this affected your stay. Please know your experience is not the norm and we hope you give us another... More 

Houston
Top Contributor
91 reviews 91 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 18, 2015

I was only there for one short night, 10 pm to 4 am, but it worked. The front desk staff was friendly and professional. Got upgraded to the fourth floor studio suite. Older property that shows it but it was clean. Free shuttle to and from the airport was nice. Be sure to ask for a room opposite of the... More 

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1 review
5 of 5 stars Reviewed February 11, 2015

The room was amazingly comfortable, quiet & reasonably priced. Price included a great shuttle to the airport. I briefly talked with the Asst Mgr, Avi, in the lobby & his kind, professional & personable manor was refreshing & much appreciated!

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