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All 28 South San Francisco hotels

Four Points By Sheraton San Francisco Airport

3.0 of 5 Hotel   |   264 South Airport Blvd, South San Francisco, CA 94080
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A recent review
3 of 5 stars reviewed 2 weeks ago
Susan T Rochester, New York
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322 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tucson, Arizona
Top Contributor
110 reviews 110 reviews
62 hotel reviews
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed 1 week ago

Paid 8000 spg points, which is too high for what is offered. Called earlier and requested top floor facing away from freeway; check in lady was courteous and friendly enough and granted my request. At check in on 9-5-14, informed front desk that I would check out at 6 am the next morning. However, AC in room did not work.... More

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Austin, TX
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Such great rooms and friendly service. Downside... They need better maid service. Found hair in between sheets as well as sequins that didn't belong to us. Could tell the bath math was not clean properly. All kinds off different hair and gunk between the suction knobs. Yikes. What a shame

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Kylie O, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to provide us with your feedback. Cleanliness is extremely important to us and so your comments regarding the the hairs found in your sheets and the bath mat have been immediately addressed with our housekeeping staff. We hope that you will give us another try during your next trip to the Bay Area. Again,... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm a Platinum SPG member. I had an early flight and wanted a hotel close to the airport. I'd avoid this place like the plague. Given a room on the 2nd floor, the bathroom tiles are broken and glued together with caulk and several of them aren't glued down at all (sustained a cut foot as a result). All this... More

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Kylie O, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for taking the time to provide us with a review as well as your continued SPG loyalty. We sincerely apologize for the inconveniences you encountered in your guest room bathroom. We assure you, this will be immediately addressed so that it will not negatively impact future guest stays. Again, thank you for your feedback and allowing us the... More

1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights. Some of the hotel staff are friendly but some do not like working there and it shows. The worst part is, on one of the days when I came back to the hotel room, my tablet was missing!! Do not stay here or leave valuables in the room

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Kylie O, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for your feedback. Providing a safe and secure environment for our guests is a top priority and so your comments are taken very seriously. We are happy that you were able to discuss this directly with our General Manager. Take care. More

Rochester, New York
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was pretty basic, but very clean and a decent size. Was impressed by how comfortable the beds were, good night sleep! The restaurant must have recently hired new staff to serve breakfast, the service was pretty awful. It wasn't very busy and the server took at least 10 minutes to greet me. Another 10 minutes to get coffee... More

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Oceanside, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The place stank (smelled awful): the lobby, the halls, and especially our room on the 3rd floor. Bathroom floor was sticky, hairblower was sticky. You have to drag your luggage up steps out front. Should have a ramp. Front desk clerks appear to be robots. There are better places to stay near the airport than this one. Place gave us... More

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Manchester, New Hampshire
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here the night before our flight back the next day. The girl that checked us in was in training. She did OK. I didn't find either the check in person or check out person extremely friendly. They weren't rude, just not very friendly. This was also the night of Paul McCartney's Candlestick park farewell concert and every hotel... More

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Minnesota
Top Contributor
51 reviews 51 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 15, 2014

I stayed here one night for a quick business trip. I chose it primarily based on convenience to the airport. For the price, the hotel was only decent. The work out facility was small and appeared to be a repurposed guest room (I would be very irked if I was in a room that was near it - in fact,... More

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Victoria, Canada
Top Contributor
73 reviews 73 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 10, 2014

we had a nice stay here. I thought it was a good little spot for a short stay. Front desk check in was good, restaurant food was just okay, nothing special but nice to have an on site place to eat. Laundry facilities available for guests for a decent price - get change from the front desk and bring your... More

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Kylie O, Starwood Hotels & Resorts at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for your review. We are happy to hear that you enjoyed a pleasant stay with us and hope that you will visit us again soon! Take care. More

Moscow, Idaho
2 reviews
4 of 5 stars Reviewed July 30, 2014

The Four Points was great. Right off the freeway and easy to find, with lots of parking in the garage. The hotel was immaculately clean and the room felt bright, simple, and modern. Airport Blvd runs right past the hotel, and it only took us about 5 minutes to get to the rental car return at SFO. The only negative... More

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Additional Information about Four Points By Sheraton San Francisco Airport

Address: 264 South Airport Blvd, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton San Francisco Airport 3*
Number of rooms: 100
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Also Known As:
4 Points By Sheraton San Francisco Airport
Four Points By Sheraton San Francisco Airport Hotel South San Francisco
Four Points South San Francisco
Sheraton South San Francisco
South San Francisco Four Points
South San Francisco Sheraton

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