We reserved an accessibility room. My first shock was that when you arrive and park in the handicapped space right in front, there is a flight of stairs to enter the lobby. AFTER you enter, you see that there is a cheesy platform lift. After checking in, the friendly gentleman at the desk helped me get my bag out of... More

Stayed here one night while on short business trip to San Francisco. Convenient shuttle from the airport which arrives and departs twice an hour, promptly on time They also a towncar ($45 charge) for a ride into downtown which I used and arrived on time. Breakfast in the morning (NOT complimentary) is OK - nothing fancy. Wireless in the room... More

We stayed here twice,on our way in and out of SFO to visit family for Christmas, and can't recommend it. If you just need a bed for the night and every other place within 50 miles is full, then this is your hotel. I was mostly disappointed, though. They do have a free shuttle to the airport that they share... More

Checked in late from a long flight and needed a drink only to find bar was closing early (forced me to drink quick). Got given the wrong information about laundry service and my laundry was then a rushed and overpriced service the following day. No food option in the hotel at all, but staff continuously tell you that there is... More

This hotel was one of our favorites whenever we were traveling to the SF Bay area. We liked it because it was near SFO and the Bart. We could always leave our car at the hotel, catch the shuttle to SFO, then catch the BART and go everywhere we wanted - downtown, Fisherman's Wharf, Chinatown, etc. We were quite surprised... More

We stayed one day at this hotel during our visit to San Francisco, it's near to airport located at a place with easy access. Rooms are neat and we did not see any problems. The room which we stayed had a nice view of the road and city though it was not noisy. We have billed parking fee $10 (rounded)... More

First know that you should count on 45 minutes to get to hotel which is only 6 minutes away. Many shuttles will pass before you get on one to find that you are 5th in line as it goes to other hotels. Next there was roach spray in halls and elevator - stink of Poo in bathroom - internet slower... More

Lots of pluses and minuses with this one, the location is both convienent and inconvientent at the same time. Extreamly convenient is that it is just down the street from the car rental return lane which make the car return process as easy and painless as it possibly can be. Inconvienent is that it is literally RIGHT ON the highway... More

Needed an airport hotel for one night and this fit the bill nicely. Our room was on the second floor (Starwood member?) and all in all it was fine. Nice comfy bed. For what we paid we received good value and wouldn't hesitate to stay here again. One minor issue is that we booked a king bed and they tried... More