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All 28 South San Francisco hotels

BEST WESTERN PLUS Grosvenor Airport Hotel

3.0 of 5 Hotel   |   380 South Airport Boulevard, South San Francisco, CA 94080
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76%
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
S Edwin L Ottawa, Ontario, Canada
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923 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Ottawa, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel at the start and end of our road trip as we flew into San Francisco to start the trip. We had a very good experience with the staff, who were friendly and helpful. The accommodations were excellent. I would not hesitate to recommend this hotel as an airport hotel. The shuttle service to the airport... More

Review collected in partnership with Best Western

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Wichita Falls, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This was a convenient hotel, near the airport, at a reasonable price. It was easy to fill the rental car with gas and go straight to the airport without entering the freeway. We use gift cards purchased through our church, giving them credit for our purchases.

Review collected in partnership with Best Western

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Morgan Hill, California
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for the reasonable(for the area) rate and shuttle to SFO for an early flight. Room was fine, bed was very comfortable, Wifi worked well. Would recommend getting a room facing away from the freeway. The noise was noticeable but not bad; light sleepers might have issues.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Morgan Hill guest and thank you for your nice review. We appreciate your feedback! Jim McGuire, General Manager More

Manteca, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

We love staying here. We have had great luck with wonderful rooms. The beds are very comfortable. Breakfast has been included in our package and is a buffet. We have their shuttle service time down. It is every 30 minutes. John has checked us in twice and has made us feel very welcomed.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello again, Lisa and thank you very much for your nice review and also for staying with us again! I will share your comments with John, and we look forward to your next visit! Jim McGuire, General Manager More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew in from the East Coast and it would be really late for us. So we wanted to stay somewhere close before we picked up our rental car the next day to start our vacation. This was decent priced (compared to most) and it offered free airport shuttle. It runs every 30mins... we had to wait, and it was... More

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Phanatics and thanks so much for your nice review on our hotel! I am happy you enjoyed your stay and our breakfast. I can assure that we do not have mold on our water dispenser in the Lobby - it is cleaned daily, and I also just checked it myself after reading your comment. I am not sure what... More

DAYTON
2 reviews
5 of 5 stars Reviewed 1 week ago

It was a nice hotel. we stayed there 3 nights and were happy with the services. Nice breakfast and was very close to rte 101 so coming/going was a bit easy. There's some traffic noise but its not really bothersome. The pool is absolutely not useable as its always windy and cold outside and you're not in hotel at noon... More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Dayton and thank you for your review! I am happy you enjoyed your stay. South San Francisco has varied weather - sometimes it is absolutely gorgeous and still, other days not so much, so it is hit and miss with the pool weather. Northern California can be tricky. We hope to see you again soon and thanks again for... More

California
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel to stay at if you need to leave your car and fly out of San Francisco airport. They have a free shuttle service to the airport. The breakfast is good, with lots of tables and space available. The staff are really helpful, and there is a Costco quite close and for those of you that... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

DeeDeeCalifornia, we appreciate your nice review on our hotel. Guests love our breakfast and accommodations and I am happy to see that you did as well. Please come back and visit us again soon! Jim McGuire, General Manager More

Saint Augustine, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything was great! Spacious clean comfortable room. I was surprised at the overall quality of the hotel. Would definitely stay here again. Absolutely no problems or complaints. I would definitely recommend it if you're flying out of the SFO airport as the shuttle is a definite advantage.. Not much else around except Mcdonalds across the street but the food is... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Patrick F and thank you very much for your nice comments and recommending our hotel! We love reading positive reviews and I am happy you enjoyed your stay! See you again soon! Jim McGuire, General Manager More

Sacramento, California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Swimming pool is not useable! It's so windy your cloths fly over the walls. I tool the reservation agent that was the reason for my stay and it must of got past her when I said "we are coming to swim". This is what the general manager sent me; Thank you for your personal comments. I will speak to the... More

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello again, Jonnell and thanks for now posting your thoughts on Trip Advisor. I guess I'm still at a loss about your comments regarding the wind in our pool area. Some days it is absolutely still and beautiful, some days it's windy. It is not humanly possible to forecast when it will be windy in our pool area. I cannot... More

Santa Clarita, California
Top Contributor
107 reviews 107 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Driving to the hotel we saw a large multi floor building in the center if an industrial/ commerce center. My first thought was oh no. But entering, it was quite a surprise. Nicely decorated with a very nice lobby area, dining area and lounge. Complimentary newspapers, USA Today and Wall Street Journal. The building is 9 floors. The have a... More

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you so much for your review. I am glad you were overall pleased. I will have our Chief Engineer check the A/C in your room about the smell. Sorry for that inconvenience and we do hope to see you again soon! Jim McGuire, General Manager More

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Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western

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