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BEST WESTERN PLUS Grosvenor Airport Hotel

3.0 of 5 380 South Airport Boulevard, South San Francisco, CA 94080
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BEST WESTERN PLUS Grosvenor Airport Hotel
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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,091 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redwood Valley, California
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Checked in Late - No problem. Great Rate. Clean room. Quiet on the 8th floor, hardly heard the planes from SFO. Slept like a King. The only access was from the elevator, the stairs were not key carded and that was frustrating because I like to get the excercise by taking the stairs. My toddler loved the breakfast buffet and... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Sven and thank you for your nice review. I am glad you and your family enjoyed your stay with us! See you again soon, we hope. Jim McGuire, General Manager More 

Los Osos
Top Contributor
53 reviews 53 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked this hotel to pick up friends at airport since we live hours away. The hotel is renovation the front entry so be prepared to enter a back door. It is noted with signs. The employees were helpful and gave us free parking which is nice. The beds were comfortable but can hear foot traffic from room above. They had... More 

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your nice review! We are renovating our porte cochere and our front entrance - it should be done at the end of next month and we are very excited about the end result! You will have to come back and see it! See you again soon. Jim McGuire, General Manager More 

Wincanton, Somerset
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This Best Western is ideally situtated close to San Francisco airport, and for anyone not heading into the city, is a perfect place to catch up on sleep after a long flight before heading off. There is a good selection of restaurant food from fresh salads to more substantial dishes. The bed was extremely comfortable! Thanks

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Bugling and thanks so much for your nice review! We appreciate your feedback! Jim McGuire, General Manager More 

Pune, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was comfortable and clean. The breakfast which is part of the tariff, was a good spread and enjoyable. 2 irritants though - one of the lifts was not functional. Also the check out took such a lot of time, that I had to hurry for my flight. There was only one receptionist at the front desk handling a... More 

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you for your review. Our shuttle departs our hotel every 30 minutes to go to the airport. I am sorry if it was late one day and there was a wait for your check-out. I appreciate the nice comments on our hotel and hope to see you again when you are visiting the United States. Jim McGuire,... More 

modesto, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was under construction during our stay. The staff in the lounge and restaurant were exceptional. They made our stay enjoyable. The rooms were very nice. The only problem was the airport shuttle was over a half hour late to pick us up.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Tami and thank you for your review. Our front entrance and porte cochere will be beautiful once it is completed next month. I apologize for the shuttle being late - I will share your comments with the owner of the shuttle company. It is always very prompt. We hope to see you again in the near future! Jim McGuire,... More 

florida
Top Contributor
81 reviews 81 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms are clean and comfortable. Bathrooms are small but good lighting, towels and ventilation. Needs grab bars in tub/shower. Maybe all would look better if everything wasn't in shades of creamy yellow. Chose this hotel for proximity to SFO and because it was the only one in this class with a full restaurant and food service in the bar -... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Florida and thanks so much for your nice review. As a matter of fact, we are in the process of adding grab bars to all of our bathrooms. We appreciate your nice feedback and hope to see you again soon! Jim McGuire, General Manager More 

Norfolk, Virginia
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We areived at 1130 pm california time but 230 our weat coast time so all we wanted was a close comfortable bed to sleep in since we were headed out to San Francisco proper for the rest of the week. We chose this place off trip advisor . Comfy bes- absolutley, close to airport yes, free shittle -yes, gret price-... More 

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks Norfolk! Hope to see you again soon! Jim McGuire, General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent choice if you need to stay near San Fran Airport. Good Value for the money. Clean and nice rooms. Good food in the restaurant. Shuttle service to the airport was on time. We will stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your nice comments on our hotel - we all appreciate your feedback! We look forward to your next stay with us! Jim McGuire, General Manager More 

Minnedosa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff, great breakfast, good location, good fitness room. Early flight so they provided us with a bag breakfast to go which we had at the airport. Super friendly shuttle drivers especially James and Pong.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Don! Thanks so much for your nice review. I am glad that you enjoyed your stay and our fitness room! All of the machines and equipment are brand new. It's great to hear your feedback and hope to see you again soon! Jim McGuire, General Manager More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

always a great place to stay by the airport. shuttle is always on time. drinks and food are always good. front desk staff is friendly and helpful. i had to make a last minute reservation due to a malfunction with our plane, then things got more complicated when they didn't think we were going to get to s.f. at all... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your nice comments on your stay. We appreciate your feedback, and hopefully the next time you stay with us won't be for a delayed flight. See you again. Jim McGuire, GM More 

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Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#2 Best Value Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco

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