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BEST WESTERN PLUS Grosvenor Airport Hotel

3.0 of 5 380 South Airport Boulevard, South San Francisco, CA 94080
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Certificate of Excellence 2014
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BEST WESTERN PLUS Grosvenor Airport Hotel
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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,011 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Walton Beach
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I frequently stay overnight at this facility and thoroughly enjoy the warm welcome, quick check-in, reasonably and delicious meals (especially breakfast), and comfortable/spacious/clean rooms and laundry. The hotel is and older facility and well kept; located within 3 miles of SFO and has complimentary shuttle service (4AM-midnight). The front desk staff is delightful and very knowledgeable about the area. I... More

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California
Top Contributor
65 reviews 65 reviews
37 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed in the month of November for four days. The hotel is outdated and needs to be refurnished with a lot of TLC. The hotel is within two miles from the airport which makes it very convenient. There was an issue with breakfast; I had previously called and spoke with the information/check-in desk and asked about the breakfast. I... More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Rekon and thank you for your review. I am sorry for any confusion regarding the breakfast items. A PLUS hotel requirement does not include "eggs to order" - PLUS requires a hot breakfast or a hot breakfast buffet. Our large breakfast includes hot fresh scrambled eggs every day, among many other offerings. I am sorry you didn't like our... More

Gardner, Colorado
Top Contributor
65 reviews 65 reviews
49 hotel reviews
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

One night here in between flights at SFO. Quick check in, room immaculate and everything worked great. Best thing was the breakfast buffet, much better than what I've experienced at other Best Westerns. Real fresh cooked scrambled eggs, fresh sausage and bacon (not that microwave bacon), fresh fruit and on and on. Real nice cafe area to sit and eat.... More

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Dogbuckeye and thank you for your nice review. Guests love our breakfast and I am happy to see that you did too! We appreciate your kind words and hope to see you again soon! Jim McGuire, General Manager More

Owings Mills, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Very comfortable beds. Complimentary breakfast buffet was not your usual Best Western Plus breakfast but much better. Staff was very pleasant and extremely accommodating. We would definitely stay here again.

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Winter Springs, Florida
Top Contributor
87 reviews 87 reviews
15 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We chose this hotel because it was so close to the airport with a complimentary shuttle and we are also Best Western Reward members. We had pretty low expectations but were pleasantly surprised by the convenient and comfortable restaurant with excellent service, the good breakfast buffet, nice room and helpful, friendly staff. We will definitely make this our "flight connection"... More

Was this review helpful? Yes 2
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Winter Springs, Florida and thank you for your review. I am happy that you were pleasantly surprised with our hotel and please do stay with us again! Thank you for taking the time to share your thoughts. Jim McGuire, General Manager More

New York City, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived from China after twelve hour flight at 8:00 am in the morning. We wanted to check in and have few hours' sleep. I was not optimistic about checking in and getting a room this early in the day. But the generous and accommodating desk agent first regretted that no clean room was available and asked us to sit... More

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Pevandi and thank you very much for sharing your nice comments. Our front desk staff will be very happy to read your comments. We try to be cognoscente of our wary travelers when they come in from long international flights and do our best to accommodate. I am very pleased to read that you were happy with your service.... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our stay was on two different weeks as we were staying the night at the hotel between flights to Mexico. The hotel itself is lovely, convenient to the Airport, with super friendly staff, decent breakfast and it even has a McDonald's Across the road! Clean rooms, Wifi, enough linens, and everything you need for a nice comfortable stay. Would highly... More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Evan and thank you for taking the time to share your thoughts on your recent stay. I am very pleased that you enjoyed your stay with us and liked our hotel and amenities. I will share your comments with the owner of the shuttle company and I apologize on their behalf for the rather unprofessional behavior of the drivers.... More

Hong Kong, null, Hong Kong
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at this hotel for 2 night, we enjoyed the room was big, the hotel is a bit dated but is clean and the staff is lovely. Ready to serve you in any way they can. The parking was ok, I know people complained about the parking but is really ok. There are plenty of restaurants... More

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Greetings Hong Kong! I love your City! Thank you for sharing your comments on your recent stay. I am happy you enjoyed your accommodations! Jim McGuire, General Manager More

Reno, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel overall was clean and comfortable. Wouldn't necessarily recommend the restaurant. We were able to park our car and leave it for the 9 days of our trip and felt the car was well watched out for and safe and the parking was included in the price of the hotel room which was very convenient. The staff was all... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you, Kathleen for your nice review. See you again on your next trip! Jim McGuire, GM More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Overall it was a nice place to stay the Thursday night dinner was outstanding a T Bone cooked to perfection. A Very considerate waiter who was by himself for the most part, did an outstanding job by himself. The night I am referring to was November 13 , 2014

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi John! Thank you very much for your nice comments on your dinner and the server! I will share this with him. See you on your next trip! Jim McGuire, General Manager More

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Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western

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