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BEST WESTERN PLUS Grosvenor Airport Hotel

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380 South Airport Boulevard, South San Francisco, CA 94080
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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,250 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
4 of 5 stars Reviewed yesterday NEW

The hotel was near the airport and I never heard one plane.Very quiet. The room was comfortable and everything worked. The menu had a good selection and the food was very good. Breakfast had the standard breakfast items and was also very good and the food was always hot. Good place to stay. It was only about a 15 minute... More 

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Decatur, Georgia, United States
Level Contributor
1 review
4 of 5 stars Reviewed 3 days ago NEW

I just needed something near the airport for a night, and I was pleasantly surprised at the quality and cost. My room was in better shape than a fancier/more expensive place I had just stayed in on Fisherman's Warf. And the room service was great. They also have a free airport shuttle! Would definitely stay here again.

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Vancouver
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very comfortable bed. Large TVs with decent channel choices. Great breakfast but after a few days the same food gets tiresome. Public areas, specifically the elevators could use a little refurbishing.

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Bella Vista, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff was very friendly. The check in process was smooth and quick. The room was very clean. The rooms are a bit noisy at night since the highway is on one side of the building and a busy road on the other side. The free breakfast was nice; scrambled eggs, pancakes, sausage and bacon, breads, fruit and yogurt. The... More 

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Charlevoix, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Not bad, not great. Clean. Excellent shuttle service to and from airport. Nothing to do or eat within walking distance. Over-priced, but they all are, for what you get. Front desk staff was helpful to me, but fairly rude to my wife. Excellent breakfast buffet. Comfortable bed, terrible pullout.

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Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Nicely decorated room, very comfy beds, great location & value. Only drawback was having to pay a parking fee since there was NO place to park! Best part was the free breakfast buffet, definitely a step above other similarly priced hotels.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Phoenix and thank you for your nice review! I am glad you enjoyed your stay at our hotel! I am sorry if there wasn't room for parking - please contact me directly and I will be happy to reverse that charge for you. We hope to see you again soon! Jim McGuire, General Manager More 

Healdsburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

Except for two burnt holes in the carpet, it was a very nice experience. The service employees were very friendly and accommodating. It is very close to the airport and the shuttle makes frequent trips which is convenient.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Carol and thanks for your comments! I'm happy you enjoyed our hotel - sorry about the burn holes in the carpet! That's not good, we can repair that. We look forward to seeing you again soon. Jim McGuire, General Manager More 

Markham, Canada
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a good value for the season we choose to travel and for our purposes which were a clean and comfortable place to stay close to San Francisco and the Bay area. We booked through Expedia at CDN$213 per night. Our rate did not include breakfast but we had a choice to add hot buffet breakfast for $9 per... More 

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Bud and thank you very much for sharing your thoughts and comments on your recent stay! We are happy that you enjoyed all of our renovations - it's great to read these positive comments. Please come back and visit us again the next time you are here from Canada! Thank you again. Jim McGuire, General Manager More 

ATLANTA, United States
1 review
3 of 5 stars Reviewed 1 week ago

This Hotel is an acceptable average Hotel. The price is a little bit high for what you get, but it is ok for San Francisco area. The housekeepers have to make more attention when cleaning the room and the room look a little bit old style, but comfortable enough.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your comments. We appreciate your feedback. Jim McGuire, General Manager More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Breakfast was great! The staff was very helpful, accommodating, and friendly. The air we had to get fixed, the tub drained very slow.The beds were comfy. The pool was too cold to swim in and there was no hot tub.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you for your review. We appreciate your feedback. Our outdoor seasonal pool is kept at 85 degrees, sorry if that was too cold for you. I'm sorry if you thought we had a hot tub - we never have had one, nor do we advertise we do. We look forward to your next visit! Thanks again. Jim... More 

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