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BEST WESTERN PLUS Grosvenor Airport Hotel

3.0 of 5 380 South Airport Boulevard, South San Francisco, CA 94080
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BEST WESTERN PLUS Grosvenor Airport Hotel
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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,085 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norfolk, Virginia
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We areived at 1130 pm california time but 230 our weat coast time so all we wanted was a close comfortable bed to sleep in since we were headed out to San Francisco proper for the rest of the week. We chose this place off trip advisor . Comfy bes- absolutley, close to airport yes, free shittle -yes, gret price-... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent choice if you need to stay near San Fran Airport. Good Value for the money. Clean and nice rooms. Good food in the restaurant. Shuttle service to the airport was on time. We will stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your nice comments on our hotel - we all appreciate your feedback! We look forward to your next stay with us! Jim McGuire, General Manager More 

Minnedosa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very friendly staff, great breakfast, good location, good fitness room. Early flight so they provided us with a bag breakfast to go which we had at the airport. Super friendly shuttle drivers especially James and Pong.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Don! Thanks so much for your nice review. I am glad that you enjoyed your stay and our fitness room! All of the machines and equipment are brand new. It's great to hear your feedback and hope to see you again soon! Jim McGuire, General Manager More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

always a great place to stay by the airport. shuttle is always on time. drinks and food are always good. front desk staff is friendly and helpful. i had to make a last minute reservation due to a malfunction with our plane, then things got more complicated when they didn't think we were going to get to s.f. at all... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your nice comments on your stay. We appreciate your feedback, and hopefully the next time you stay with us won't be for a delayed flight. See you again. Jim McGuire, GM More 

Toronto
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

arrived around 10:00pm on Wed Feb 4, I know they have a shuttle, but wanted to get to Hotel ASAP, so went to Taxi area, They called in a taxi, I told the driver I was going to Best Western Grosvenor, He asked me which city it was in ?, I responded that its the nearest Best Western to airport.... More 

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Greeting Toronto and thank you for your nice review on our hotel! Wow - you are absolutely correct - the taxi drivers should know where our hotel is, especially because you can't miss it! We aren't exactly a small hotel. So sorry about that. But I'm glad it didn't leave a bad taste in your mouth. Thanks for posting, and... More 

Louisville, Kentucky
Top Contributor
69 reviews 69 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here twice in the last month. Both times the staff was friendly, efficient and attentive. Both times the breakfast was superb! Here is the rub though. There is a noise issue. Both times the road and airport noise was annoying and disturbed a good night's sleep. Also I needed maintenance for the HVAC unit on the first... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Louisville. Thank you for posting your thoughts on our hotel. I believe you may have overlooked the additional outlets under the desk that you can use for additional devices. Sorry about the construction in front of the hotel. We have signs around the hotel and on the building directing guests into a side entrance. We are in the process... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We only stayed for one night. Queen Suite is very spacious. Our room was next to the Elevator, Ice & Vending Machine and I was disappointed at first because I thought it was going to be loud. I was wrong. We never heard any noise. Room rate is very reasonable. Free full breakfast. Staff friendly and helpful. Will stay here... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you very much for your nice review on our hotel! We appreciate your feedback! Jim McGuire, GM More 

Munsbach, Luxembourg
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this last minute, and was nervous because of the noise issues others had reported. Well, I didn't have any concerns - even though my room overlooked the air con units on the roof and then over to the airfield, I was not disturbed at all (and I normally live in the middle of nowhere where a passing car... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Heckenhocker and thank you so much for your review! We appreciate your feedback and I'm very happy to hear you had a quiet rest. We hope to see you again soon. Jim McGuire, GM More 

Stafford, United States
1 review
3 of 5 stars Reviewed 1 week ago

I gave my opinion of the Service. Especially with the Construction, there need to be some level of visible security for females traveling alone. Thought the person on duty was very unprofessional. Do not know if it was because I was Black or just it was the hotel procedure for not escorting females to their cars during dart hours.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Regina and thank you for your review, although a bit confusing. I am sure someone would have escorted you to your car if you requested. It would not matter if a guest was purple, we value and treat all of our guests equally. We hope to see you again soon. Jim McGuire, GM More 

Honolulu, United States
1 review
4 of 5 stars Reviewed 1 week ago

While the hotel shows some signs of its age, it is clean and a good place for a layover. The free shuttle service, helpful staff, free breakfast make it a location I have stayed at several times and will do so in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Joseph and thank you for your nice review. I am happy to inform you that we are currently renovating our porte cochere and front entrance and doing some Lobby upgrades to improve our look. I think you will like the end result on your next visit! See you again soon. Jim McGuire, GM More 

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Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Green Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#4 Business Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco

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