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BEST WESTERN PLUS Grosvenor Airport Hotel

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380 South Airport Boulevard, South San Francisco, CA 94080
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BEST WESTERN PLUS Grosvenor Airport Hotel
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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,147 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tallahassee, Florida
Top Contributor
68 reviews 68 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

If you have any early departure flight, then it may be worth the trouble. But you will need to get decent coffee and breakfast somewhere else. Check your bill carefully before final checkout. My Iphone messaged me of a $950 charge on a prepaid room. I went to the front desk and after a lot of hemming and hawing the... More 

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Jim: Thanks for your interesting review. My goodness, $950 for a room - obviously some sort of glitch. I am glad that it was taken care of, sorry for that inconvenience. Also sorry about the wait for check-in. Our public restrooms are located just off the Lobby - I am sorry if you felt discomfort in any way. We... More 

san luis obispo, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

1 night stay to catch early flight next day; shuttle right on time in both directions; Very nice free breakfast. Clean hotel, no problems.Very good value; Very close to San Francisco Airport. I wouild recommend this hotel, especially for SFO flights..

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Robert - thanks so much for your nice review! We appreciate your feedback! Jim McGuire, GM More 

jakarta, Indonesia
1 review
4 of 5 stars Reviewed 4 days ago NEW

reasonable price at good strategic area is important for me, with flexible of check in time. Help from your front desk during check in was very good. i will consider to use best western hotel in my future trip.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you so much for your nice review! We look forward to your next stay the next time you are visiting the U.S.! We appreciate your feedback. Jim McGuire, General Manager More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

STYLE & DECOR: It may not look very nice from the outside (especially with the renovations to the front entryway, which I think are continuing into June), but inside the hotel is actually one of the nicest, cleanest, most interesting set-ups for any Best Western we've ever been in. It's got a mix of Old Western and modern style, along... More 

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Kris and Roberto - thank you so much for your very nice review on our hotel! Yes, our front entrance and porte cochere are currently under construction and it will be done towards the end of May. It will be absolutely beautiful when it is finished. Please come back and see for yourself! We appreciate your feedback and look forward... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel, because I was attending a wedding in San Francisco and they had a great deal through another site. This hotel is close to the airport and offer a free shuttle service to and from. They were under construction on the front exterior when I visited, but it wasn't bad. It's close to a few restaurants,... More 

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Vernelle and thank you for your nice review on our hotel! I appreciate your nice comments. You are correct in stating that if you book directly with our hotel, breakfast is included. We check the room number on ALL of our guests, no matter what their hair looks like. :) We hope to see you again - thanks again... More 

Bandon
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Fanciest BW we have ever stayed in, nice on & off the freeway, close to Airport, Restaurants & Cow Palace. Great Breakfast. Restaurant is Exotic & fun. Family Restaurant just steps away. Great shuttle service, & a flight check center in the Lobby ;)

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Dan and thanks so much for your review! I am happy you enjoyed your stay with us. Please come back soon! Jim McGuire, General Manager More 

El dorado hills
Contributor
20 reviews 20 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The BW Grosvernor in South San Francisco always does a great job in accommodating business travelers. Their breakfast, lounge and parking facilities are among the best in the area. Airport shuttle is available frequently.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Jas4short, thank you so much for your nice review. We all appreciate your comments and we look forward to your next visit! Jim McGuire, General Manager More 

Louisville, Kentucky
1 review
4 of 5 stars Reviewed 1 week ago

Check in was fast and very friendly. Rooms were clean and beds were very comfortable. Room temperature was able to be adjusted to our liking. Really enjoyed the complimentary breakfast. Very convenient area for traveling

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

LeeAnn what a nice review and we thank you! See you again! Jim McGuire, General Manger More 

Washburn, United States
1 review
5 of 5 stars Reviewed 1 week ago

I arrived late off the shuttle van and the moment I entered the lobby I was welcomed by a very chipper young man. The staff was pleasant and seamed genuinely happy to help make sure I had everything I needed. The young man at the counter even offered to run to the store to pick me up some minutes for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Brittany and thank you very much for your great review! I am happy to read your nice comments about the excellent customer service you received from our team and that you enjoyed our hotel. We really appreciate your feedback and we look forward to seeing you again! Jim McGuire, General Manager More 

Huntingdon, United Kingdom
Top Contributor
298 reviews 298 reviews
102 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is next to the main highways and is easily accessible and there is also a free shuttle bus from LAX. Free hot and cold breakfast is also a benefit. There were some minor shortcomings, the wifi was VERY slow and intermittent and the room we were in on the 9th floor bad a very loud wind noise from... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello warboys and thank you for your comments. Just to clarify for other readers, our hotel is near SFO (San Francisco International Airport) as opposed to LAX (Los Angeles International Airport). Sorry about the noise near your room - we will check on that. Again, thank you for your thoughts and we hope to see you again. Jim McGuire, General... More 

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