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BEST WESTERN PLUS Grosvenor Airport Hotel

3.0 of 5
380 South Airport Boulevard, South San Francisco, CA 94080
Hotel amenities
3.5 of 5 stars 406 Reviews
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406 reviews from our community

What travelers say about this hotel
  • Free breakfast(11)
  • Rooms are clean(6)
  • Rental car(5)
  • Very friendly(4)
  • Great price(4)
  • Front desk staff(3)
  • Shuttle service(3)
  • Good place(3)
  • Bart station(3)
Traveler rating
    93
    165
    87
    40
    21
Only show reviews for Family (60) | Couples (115) | Business (43)
Date Rating
Gibson9
New Zealand
Reviewer
4 reviews
4 helpful votes
3 of 5 stars Reviewed February 11, 2012 NEW

This was for a business trip that required a stopover in San Francisco. The hotel offered a good internet rate so I treat these as "you get what you pay for". Whilst not enthusing with energy at reception (perhaps they were cold as they had coats on) staff did the job.The room was standard American hotel room layout but was... More

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Vvmjr
2 reviews
1 helpful vote
3 of 5 stars Reviewed February 11, 2012 NEW
1
person found this review helpful

If you need to be near the San Francisco airport this is probably as good as any in the $110 range. Clean rooms. Requested wake call failed to occur. Limited tv channels, e.g. No PBS. More

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Rayan B
Bangalore, India
Senior Contributor
28 reviews
5 helpful votes
3 of 5 stars Reviewed February 10, 2012 NEW
1
person found this review helpful

The hotel is located outside the main city. The rooms were ok and so was the bathroom. The breakfast didn't contain much but was still fine. But it was comfortable for 2 nights. More

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Kothari-NY
New York City, New York
Senior Contributor
22 reviews
9 helpful votes
2 of 5 stars Reviewed February 7, 2012
1
person found this review helpful

Really strange staff that kept changing the prices every few minutes. Never book the standard room coz that's a complete disaster. There is no free breakfast unless u book direct through the property. I rather stay at the holiday inn right opposite or La Quinta inn where I spent one night. More

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localbeans
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Senior Contributor
22 reviews
11 helpful votes
3 of 5 stars Reviewed February 5, 2012
1
person found this review helpful

Very clean. I got bumped from a flight and was sent here. I highly advise anyone considering or staying here to request a room not on the freeway side.It was very loud.Free shuttle to and from the airport. More

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suzziepie
London, United Kingdom
Contributor
19 reviews
6 helpful votes
3 of 5 stars Reviewed February 2, 2012
1
person found this review helpful

We missed a connecting flight at the SF airport and had to stay at an airport hotel. Had no idea which hotel to choose but felt relieved to see the Trip Advisor sticker on the entrance door. Hmmm. It was a completely ok hotel. I'll have to say it was the longest check in I have ever experienced! It was... More

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49erFan3
San Francisco, California
Senior Reviewer
10 reviews
10 helpful votes
3 of 5 stars Reviewed January 29, 2012
1
person found this review helpful

Spacious rooms but small bathroom. Make sure you get a room opposite side of freeway. Sound not as bad on the that side, but windows definately need to be replaced. Ours did not even lock. Maid forgot to clean our room. Elevators need an overhall. There was a group that got stuck in the elevator. I have read this in... More

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Neil S
Santa Rosa, Ca
1 review
5 of 5 stars Reviewed January 27, 2012

Comfortable, clean, great location and rooms are quiet, safe and a generous breakfast. Staff is efficient, friendly and knowledgable about the surrounding area (great restaurants and shopping mall closeby too). A no hassle, no glitch super place to stay and there is a quick airport shuttle and good parking packages too. The best way to start or end a trip!... More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review
January 29, 2012

Neil, thank you for your thoughts and nice review! We are all very pleased that you enjoyed your stay and hope to see you again very soon. Jim McGuire, General Manager More

libmaly
Carson City, NV
Senior Contributor
21 reviews
5 helpful votes
5 of 5 stars Reviewed January 27, 2012

From the comfortable beds to the wonderful breakfast, this place was great. But it's best feature is its staff. They were extremely knowledgeable of the area, took time to actually TALK to you - in fact, one person remembered my name the third day I was there! They had some problems with the elevator, but accommodated us in the service... More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review
January 29, 2012

I was happy to read that you were impressed with our service! We strive to deliver excellent customer service, and it is very much appreciated when our guests recognize our efforts. Thank you so much for your review and we hope to see you again soon! Jim McGuire, General Manager More

susan d
madison
1 review
5 of 5 stars Reviewed January 22, 2012

We stayed overnight before meeting family in the area. The airport shuttle was timely and courteous. Hotel beds very comfortable and enough room for a rollaway bed. Breakfast was really good and plentiful. Would recommend this hotel for families and will stay again when in the area. More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review
January 26, 2012

We were happy to read that you enjoyed your stay with us! Thank you for posting your review and we hope to see you again soon! Jim McGuire, General Manager More

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BEST WESTERN PLUS Grosvenor Airport Hotel Also Known As

  • Best Western South San Francisco
  • South San Francisco Best Western
Address: 380 South Airport Boulevard, South San Francisco, CA 94080

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BEST WESTERN PLUS Grosvenor Airport Hotel
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