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BEST WESTERN PLUS Grosvenor Airport Hotel

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380 South Airport Boulevard, South San Francisco, CA 94080
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BEST WESTERN PLUS Grosvenor Airport Hotel
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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,178 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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la puente, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel to stay at, very clean. The Dining area is very pleasant. Breakfast buffet was good. Plenty of parking, they do charge xtra $7. bucks though. Only thing missing was microwave in room. Definitely would stay at again.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Benjamin and thanks so much for your great review! For future reference, we do have microwaves available upon request. We look forward to seeing you again soon! Jim McGuire, GM More 

Honolulu, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Even allowing for the renovation that was going on at the front, this is very worn out property, inside and out. Bed was so worn out that it was high in the middle and slope down toward the sides. They also charge for parking. But the parking seems to be too full at time - as it seems outsiders may... More 

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Claude and thank for sharing your thoughts. I am sorry you think our hotel is worn out. We have done renovations to all of our public areas as well as our guest rooms and are about ready to unveil a brand new front entrance. Sorry you had an uncomfortable sleep as well - they are all new beds. I... More 

Portland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Clean, Comfortable with good restaurant The shuttle was excellent, ran every 10 minutes between hotel and airport and I appreciated that very much. Bed comfortable and comfortable pillows. Food excellent in the downstairs restaurant.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Christie, thank you so much for your great review! I am very happy you enjoyed your stay and please come back and visit us soon! Jim McGuire, General Manager More 

Oroville, California
Contributor
16 reviews 16 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We have to meet some family from Denmark. They have to stay in San Francisco for two days and w e have to go on a Princess cruise. We were suppose to check in at 3PM, but when we were about 50 miles from San Francisco, we called the hotel and asked if it was possible to check in early.... More 

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Kaj, and thank you so much for your nice comments. I am happy to read that you received excellent customer service and you enjoyed your accommodations! We hope to see you again. Thanks again! Jim McGuire, General Manager More 

florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for several weeks and was quite delighted by the level of service from the staff. They were very helpful and made the stay simple and enjoyable. I would certainly consider staying here again.

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Florida and thank you for your nice words! Being away from home for a long time is not fun, and I am glad that we made you feel at ease and comfortable here. We hope to see you again soon! Jim McGuire, General Manager More 

Aurora, Colorado
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here after being in the East Bay Area for the weekend. We had an early flight out and it was a good place close to the airport. they were doing some remodeling, but outside of that everything was great. I would say that it was a bit pricey, but that is the price you pay for convenience. I... More 

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Eric, thank you so much for your nice review on our hotel. We hope to see you again soon! Thanks for taking the time to share your thoughts. Jim McGuire, General Manager More 

Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

The staff were superb in the service they offered. Due to renovations/construction entry into hotel was confusing. Did not experience restaurant for service other than breakfast but do not expect variety of selections.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Ranee and thanks for your comments! Our construction is nearing an end next month and our entrance and porte cochere will be beautiful. Thank you for your patience and please come back and see us when it is done! Thanks again, Jim McGuire, General Manager More 

Napa, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Best Western Plus Grosvenor Airport Hotel is excellent. Quiet, clean and a very friendly and helpful staff. I recommend this hotel highly to all planning a sleep over prior to catching your flight from SFO.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Rich - thanks so much for your nice review and recommendation! We appreciate your feedback! See you again soon! Jim McGuire, General Manager More 

Kingman, Arizona, USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Although front entry is currently under construction, adequate rear entrance is convenient from parking lot. Construction is temporary and will improve accessability soon. Helpful and courteous staff, excellent room and great food! We enjoyed our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Harold - we appreciate your feedback. Our construction is nearing the end, and it will be beautiful when it's done - a brand new front entrance and porte cochere. Please come back and see it for yourself. Hope to see you soon. Jim McGuire, General Manager More 

Dulles, Virginia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel many times, and each time it seems to get better. On this most recent visit we found new carpeting in the guest rooms, and the most comfortable beds and pillows. The airport shuttle service offered is an outstanding perk, as is the hot breakfast offered daily in the dining room. Parking is available for... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Deavers and thank you for noticing all of our recent upgrades! We appreciate your continued loyalty and are very happy to read your positive comments on our hotel. More upgrades and improvements are on the way! Come back and see us soon! Thank you again. Jim McGuire, General Manager More 

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