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All 28 South San Francisco hotels

BEST WESTERN PLUS Grosvenor Airport Hotel

3.0 of 5 Hotel   |   380 South Airport Boulevard, South San Francisco, CA 94080
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75%
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
Kala P summit, United States
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896 people have reviewed this hotel

Traveler rating
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    144
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    40
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203
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
summit, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Hotel was great for us to leave car at rental 1 day early and use shuttles and BART to get into SF for a day of walking. Shuttle service made it easy to stay there and still get around town and easily get to SFO fro early departure. Hot breakfast is a real plus. AIrport noise was minimal but was... More

Review collected in partnership with Best Western

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Fairfield, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

It was certainly not the worse BW Plus we've stayed at but it was far from the best. The decor is old, the restaurant outdated, and room was ok yet not for the price. This place could be a great layover hotel etc...with some decent Updating. The quality of the other hotels in the area could be similar but I'd... More

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Phoenix, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the moment we checked in until we checked out, the Best Western Grosvenor was accommodating, friendly, and most helpful. The room was newly redecorated beautifully and the bed was extremely clean and comfortable. The breakfast was full, hot with everything offered that you could get for breakfast. Loved this hotel.

Review collected in partnership with Best Western

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Minneapolis, Minnesota
Top Contributor
71 reviews 71 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is an airport hotel and most of its guests are only staying one night. We, however, stayed for a week and a half and got to know this property well. This hotel isn't bad, especially for a Best Western. The lobby is nice but can get very chaotic when hoardes of travelers and tour groups all check in at... More

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El dorado hills
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

this facility has all the amenities that business and vacation travelers ask for. the daily breakfast has the best variety of items, the lounge/restaurant has a good menu and HD TV screens to watch ongoing sports or newscasts.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello jas4short and thanks so much for your great review. We hope to see you again soon! Jim McGuire, General Manager More

Fallon, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great stay...class hotel...very accommodating. We always have a great stay at the Grosvenor Hotel. It's near the SF Airport but the airplanes don't effect the comfort of the room. This is an older hotel but is well maintained and efficiently managed. The housekeeping stay even says hello!

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Gary and thanks so much for your review. We hope you enjoyed the bus to the Paul McCartney concert and we look forward to seeing you back here again soon. Jim McGuire, GM More

mount kisco, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Although we were pleased with the location and cleanliness of our room, I was very disappointed with our stay at the Best Western. My parents had booked and payed for the room for us online the day before. Upon arrival, my husband was informed that the card my parents used would not be billed and instead, one of our cards... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Daniel. Thanks for your comments. As I mentioned to you in a private email, we apologize for the confusion regarding your reservation. When you made it through the BEST WESTERN reservations number, there were no notes about prepayment. We again apologize for the inconvenience and hope you stay with us again. Jim McGuire, General Manager More

Manahawkin, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent our first night in San Francisco at this hotel, conveniently located near the airport. Overall impressions: The hotel was attractive. The lobby was elegant, tastefully decorated. The front desk staff was friendly and helpful. The rooms were clean, comfortable and well appointed. The bathroom was on the small side but functional. There is a nominal fee to park,... More

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello K S and thank you much for your nice review on our hotel! We are happy you enjoyed your stay and look forward to your next visit! Jim McGuire, General Manager More

Waimea, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was very close to airport, with free shuttle service. Room was very nice and beds were very comfortable. The free breakfast was full on and very good. I would highly recommend this hotel to anyone that needed a hotel close to the airport. Shuttle service was excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Linda, what a nice review - thanks so much! We appreciate your feedback. Jim McGuire, GM More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel staff was great. The hotel was right down the street from where I needed to return my rental car. Blanca was the one that checked me in and she made sure that some mail that I had would be mailed out the next day since I was leaving at 5:00 in the morning. Also the shuttle was right... More

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Mcloughlin, thanks a lot for your nice review. I will share it with Bianca and the entire staff. See you again! Jim McGuire, General Manager More

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Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western

127 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Family Hotel in South San Francisco #3 Green Hotel in South San Francisco #5 Romantic Hotel in South San Francisco #5 Business Hotel in South San Francisco
Hotel Class
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 7 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. ... more   less 
Number of rooms
206

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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