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BEST WESTERN PLUS Grosvenor Airport Hotel

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380 South Airport Boulevard, South San Francisco, CA 94080
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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great staff, clean, close to just about everything and did I mention clean and great staff. Good rates also! We come here every year. Book in advance and you will get a great rate. A little drive to the city but you need a car anyways to get around. If you don't have a rental, Uber is a great alternative... More 

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Reading, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed one night only, double room on top floor. Hotel is very smart, good staff, efficient reception. We had dinner in the restaurant on the ground floor, no complaints there either. The only problem was the noise. It was, I think, partly from the air conditioning motors on the roof, but also from traffic and aircraft taking off. You're obviously... More 

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Manchester
Level Contributor
108 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived after a long haul flight so needed somewhere close to the car rental centre and this fitted the bill perfectly. The place seemed to be undergoing some kind of external refurbishment but really the interior needed attention. Our room faced the road and soundproofing was okay but it was really the internal soundproofing that needed attention as we could... More 

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San Diego, California
4 of 5 stars Reviewed 5 days ago NEW

The hotel was near the airport and I never heard one plane.Very quiet. The room was comfortable and everything worked. The menu had a good selection and the food was very good. Breakfast had the standard breakfast items and was also very good and the food was always hot. Good place to stay. It was only about a 15 minute... More 

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Decatur, Georgia, United States
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago NEW

I just needed something near the airport for a night, and I was pleasantly surprised at the quality and cost. My room was in better shape than a fancier/more expensive place I had just stayed in on Fisherman's Warf. And the room service was great. They also have a free airport shuttle! Would definitely stay here again.

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Vancouver
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very comfortable bed. Large TVs with decent channel choices. Great breakfast but after a few days the same food gets tiresome. Public areas, specifically the elevators could use a little refurbishing.

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Bella Vista, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff was very friendly. The check in process was smooth and quick. The room was very clean. The rooms are a bit noisy at night since the highway is on one side of the building and a busy road on the other side. The free breakfast was nice; scrambled eggs, pancakes, sausage and bacon, breads, fruit and yogurt. The... More 

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Charlevoix, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Not bad, not great. Clean. Excellent shuttle service to and from airport. Nothing to do or eat within walking distance. Over-priced, but they all are, for what you get. Front desk staff was helpful to me, but fairly rude to my wife. Excellent breakfast buffet. Comfortable bed, terrible pullout.

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Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nicely decorated room, very comfy beds, great location & value. Only drawback was having to pay a parking fee since there was NO place to park! Best part was the free breakfast buffet, definitely a step above other similarly priced hotels.

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Phoenix and thank you for your nice review! I am glad you enjoyed your stay at our hotel! I am sorry if there wasn't room for parking - please contact me directly and I will be happy to reverse that charge for you. We hope to see you again soon! Jim McGuire, General Manager More 

Healdsburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

Except for two burnt holes in the carpet, it was a very nice experience. The service employees were very friendly and accommodating. It is very close to the airport and the shuttle makes frequent trips which is convenient.

Review collected in partnership with Best Western

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Carol and thanks for your comments! I'm happy you enjoyed our hotel - sorry about the burn holes in the carpet! That's not good, we can repair that. We look forward to seeing you again soon. Jim McGuire, General Manager More 

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