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All 28 South San Francisco hotels

BEST WESTERN PLUS Grosvenor Airport Hotel

3.0 of 5 Hotel   |   380 South Airport Boulevard, South San Francisco, CA 94080
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76%
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
Steven W Fallbrook, California
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905 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Fallbrook, California
Top Contributor
60 reviews 60 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a very well maintained and has extremely good access to the freeway but without any freeway noise. I was very happy to discover a great walking trial just down and across the street. This is a paved path which runs along the bay inlet. It continues over 4 miles to Oyster Bay and seems very safe due... More

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Willits, California, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After spending the day in the city with family, what better way to get them to the airport the next morning but have the shuttle take them. It was nice to go to a comfortable, clean room with a lovely restaurant/bar and an amazing bartender. Thank you again Best Western Grosvenor you are always there for us.

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Isle of Man, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel earlier this year whilst on a road trip with 2 colleagues. I had a twin room and my colleagues shared a twin. The welcome at reception was warm and friendly and check in was quick and easy, my room was spacious and in a very high standard. The facilities were first rate and the the bed... More

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Manxwriggers and thanks so much for your comments! I am happy that you enjoyed your stay and took advantage of our amenities. Yes, unfortunately, when you put bagels in our toaster machine, they tend to sometimes catch on fire, which is why we have that sign. Better safe than sorry. We hope to see you again soon! Thanks again... More

Palm Bay
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband & I were recently visiting San Francisco for a couple of days before attending our niece's wedding about an hour away from there. I wanted a hotel near the airport with free shuttle service, as we were arriving on a late night flight. I also wanted a free breakfast at the hotel. This hotel not only had those... More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Donna D, we really appreciate your wonderful review on our hotel! Thanks so much for mentioning Danny, Loreen and Rosa! They will be very pleased to read this. It sounds like you took advantage of all our services and amenities and were happy. We look forward to your next visit, and thanks again for your great comments! Jim McGuire, General... More

Bay area
2 reviews
3 of 5 stars Reviewed 1 week ago

This would not be the hotel to stay at if you want to spend family time at the pool. Maybe an over night stay for an early flight. The price is based on the area of the hotel. For the price you might even be able to get a better hotel for a few more dollars. Two problems, Pool Area... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Jaibythebay and thanks again for your review here. As I mentioned to you in private emails, I'm sorry about the wind. I wish there was something I could do about it, but no luck. Sorry it was an inconvenience to your pool time. Thanks for posting your thoughts and we hope to see you again soon. Jim McGuire, General... More

1 review
5 of 5 stars Reviewed 1 week ago

After a long flight we were happy to settle into our room by midnight. The room was clean, roomy and most of all the bed mattress was firm and comfortable. The free breakfast buffet was exactly what we needed in the morning, eggs cooked just Right, delicious ham, fruit & yogurt, pastry, toast & cereal, juice and good coffee. We... More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Robert. I am happy to read your nice comments on our hotel and we are pleased you enjoyed your stay! Come back soon! Thank you again. Jim McGuire, General Manager More

los angeles, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was actually better than what i expected. The staff is friendly and helpful. The room i booked was two double beds and looked exactly like in the photo they post. Parking is free although there isn't much lighting in the back. You are near the airport so you do hear the airplanes at night but not a big... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Veronica - I am happy that you enjoyed your stay! We do have a daily parking charge of $7, which is one of the least expensive in our area. We hope to see you again soon! Jim McGuire, General Manager More

new jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed from 8/16-8/19. check -in was fast we requested a microwave which was in the room as we walked in. The room and bathrm. were very clean we found the bed one of the most comfortable we have slept in. The breakfast was good as well as dinner We had a car and found no problems parking. Overall experience... More

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

wclark57 we are very happy to read your nice review! Thank you so much and we look forward to your next visit when you are in the Bay Area! Jim McGuire, General Manager More

summit, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was great for us to leave car at rental 1 day early and use shuttles and BART to get into SF for a day of walking. Shuttle service made it easy to stay there and still get around town and easily get to SFO fro early departure. Hot breakfast is a real plus. AIrport noise was minimal but was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you for your thoughts, DavidG. Jim McGuire, General Manager More

Fairfield, United States
1 review
2 of 5 stars Reviewed 1 week ago

It was certainly not the worse BW Plus we've stayed at but it was far from the best. The decor is old, the restaurant outdated, and room was ok yet not for the price. This place could be a great layover hotel etc...with some decent Updating. The quality of the other hotels in the area could be similar but I'd... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks for your thoughts DavidG. Jim McGuire, General Manager More

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Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western

127 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Green Hotel in South San Francisco #3 Family Hotel in South San Francisco #4 Business Hotel in South San Francisco #5 Romantic Hotel in South San Francisco
Hotel Class
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 7 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. ... more   less 
Number of rooms
206

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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