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BEST WESTERN PLUS Grosvenor Airport Hotel

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380 South Airport Boulevard, South San Francisco, CA 94080
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1 room 1 guest
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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

the hotel is nice, the staff was very nice and accommodating to me. The restaurant had good food, prepared on site with different specials daily. The soup was home made and very good. Breakfast bar was better than most.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Robert, and thank you very much for your nice review on our hotel and restaurant! Please come back soon and visit us again. Jim McGuire, General Manager More 

Randolph, New Jersey, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Each time we need to take an early flight from SFO to EWR we stay here. The consistently friendly and helpful staff personnel make the all the difference to provide a relaxing stay. The hotel has everything you need, including an excellent lounge, restaurant, internet, and comfortable beds. Why pay more when it's all here?!

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello E L and thanks so much for your continued patronage and your positive review! We appreciate your visits, and see you again soon! Jim McGuire, General Manager More 

Anchorage, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very welcoming. Excellent firm bed. All staff members are respectful of clientele and truly want to make your stay the best....as their name implies. We always stay here after our vacation trip to unwind, chill out! and repack. Added extras: See's Candy and Costco are across the street! See you next year.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Barbara, hello and thank you for your nice review on our hotel and staff! We really appreciate you choosing our hotel every year, and we appreciate your feedback. See you again soon! Jim McGuire, General Manager More 

Parker, Colorado
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room is clean, the shuttle runs late and is free! The staff is very friendly! The ferry runs not far from here, but not frequently. We used shuttle to airport, to BART to cable car. It was a long way around, but worth it. Be sure to get a room that includes breakfast. For an airport stay, we are... More 

Was this review helpful? Yes 1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Christine, thank you so much for your nice review on our hotel! We appreciate your feedback and hope you stay with us again soon! Jim McGuire, General Manager More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a horrible hotel, but very average. 1) Hardly any plug-ins for guests to use in the room 2) small bathroom 3) breakfast is NOT included with all rooms. If it's not included guests can go to the "breakfast buffet" for 9.00 per person plus tax. This "breakfast buffet" is just a nice way to say "continental breakfast". Definitely not... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Michele, thank you for your thoughts on your stay with us. We hope to see you again. Jim McGuire, General Manager More 

Level Contributor
12 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a few days due to my wife having some medical procedures in San Francisco. Hotel room was very clean, staff was nice and helpful, hotel itself is older but still ok. Only downside would be the occasional loud jet taking off from nearby airport but that was to be expected when choosing a hotel close to... More 

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GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Richard and thanks so much for your nice review on your stay with us. We appreciate your feedback! Jim McGuire, General Manager More 

San Francisco, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stay here whenever we just want to get away from stress working in the city and only have 1 day Getaway with the Hubby. As always, can't complain. This hotel is the best when it comes to location, amenities and the feel! Would stay here every chance we get.

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks so much for your review and making us your get-away location! We appreciate your feedback and look forward to your next visit! Jim McGuire, General Manager More 

Washington DC, District of Columbia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed at this location in the past. While not the most updated hotel, it's location is good and staff are excellent. However, room 926...Horrible...the air did not work and the smell was the worst...like a dead rat. I called the front desk and they sent a maintenance person to fix the air, but didn't really work. I only had... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you for your thoughts on your stay. I can say that we have never had the complaint of that smell before - we will look into it and remedy it. Sorry you didn't enjoy your stay. Jim McGuire, General Manager More 

Vancouver, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently close to SFO and a short drive into downtown San Francisco via Hwy 101 (about 20min). I've stayed in several hotels in this general area before on business, and we chose this hotel for a short family trip this time due in part to the crazy high prices of hotels within downtown SF and because we had a rental... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Vancouver and thank you so much for your nice review of our hotel! We appreciate you taking the time, and hope to see you again soon! Jim McGuire, General Manager More 

LIVERPOOL UK
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed her for one night in July. We chose not to visit the city itself on this trip so chose here as its very close to San Francisco airport. It was ideal to allow us to get over the long flight and pick up car at airport first thing in morning. Very clean. Staff helpful . Free shuttle to airport.... More 

Was this review helpful? Yes
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Paul from Liverpool, thank you so much for your very nice review on our hotel!!! Please come back soon and visit us! We appreciate your feedback! Jim McGuire, General Manager More 

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