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Hampton Inn San Francisco-Airport

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300 Gateway Boulevard, South San Francisco, CA 94080
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Hampton Inn San Francisco-Airport
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478 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We had a group of 35 and the hotel staff was wonderful and dealt with our small hiccups of forgetting small personal items and forgetting room keys. Housekeeping gave us breakfast pastries and the Front Desk gave us a bag of cookies. THANK YOU!!!

Review collected in partnership with Hampton

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Naples, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have stayed in many Hilton properties but this one seems a bit tired. It certainly needs a facelift in the rooms and attention to detail were missing. The quality just wasn't there. None of the details were explained to me when I checked in and as I walked out for dinner I noticed a cocktail/appetizer reception that I was... More 

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Glenn Heights, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel provided quality service during my stay. Hotel staff was very friendly and helpful. Room was clean and the continental breakfast was very good. I would definitely stay again at this hotel. The location to the job site and the airport was great.

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United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Was told during reservation they had a pool. Upon check in with family, they stated they had no pool. I tried to cancel but they would still charge entire amount. Did not even go up to room. Still got charged entire amount. Basically called me a liar in front of my family and other patrons. The rudest staff I have... More 

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elma, new york
Top Contributor
54 reviews 54 reviews
34 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for two nights on a stopover going to Hawaii. The rooms are somewhat small. The bed was extremely comfortable but I just could not relax with the room set up. The bathroom was very odd. The room was clean. Breakfast was provided and the usual. The front desk staff was not the friendliest. I booked... More 

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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Our video camera disappeared from our room. We had left a do not disturb sign on the door. On another stay, I was unable to make it to the hotel due to weather and didn't cancel in time. The manager would not provide credit for the rescheduled trip, so had to pay $244 out of pocket. Will not be staying... More 

Was this review helpful? Yes 1
California
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night. This is a good standard hotel close to the SFO airport. There is free wifi, free breakfast and free parking. The front desk was very nice, especially when I asked to be moved. The room I was given prior had stains on the bed sheets. The front desk immediately apologized and gave us another room.... More 

Was this review helpful? Yes 1
Wildwood, United States
1 review
2 of 5 stars Reviewed February 23, 2015

the customer service by the front desk people was at best average. The only reason it was average was because two of the clerks were above average and brought up the poor service of the others. I found it to be poorly located other than near the airport but no restaurants near there.

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Parsippany, New Jersey, United States
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed February 23, 2015

Booked by our travel agent based upon cost concerns. Delivered excellent service - easily accessible from the airport, no problems with my late arrival. Will gladly stay here anytime. Included breakfast, internet access, good size room, comfortable bed.

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1 review
4 of 5 stars Reviewed February 12, 2015

If you could't get a deal, like below 100, it is worth to stay. nice and clean room, close to highway, free parking, great breakfast. 20 mins drive to downtown. If you could't get a deal, like below 100, it is worth to stay. nice and clean room, close to highway, free parking, great breakfast. 20 mins drive to downtown.

Review collected in partnership with Hampton

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