We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites San Francisco Airport

3.5 of 5 250 Gateway Boulevard, South San Francisco, CA 94080
Hotel deals
Hotel website
Special Offer
Parking and WiFi Offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Embassy Suites San Francisco Airport
Professional photos View all
Browse nearby
Embassy Suites San Francisco Airport
Write a Review

668 reviews from our community

Traveler rating
    195
    228
    143
    61
    41
See reviews for
257
98
34
183
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (668)
  • Mar-May only
    (142)
  • Jun-Aug only
    (212)
  • Sep-Nov only
    (186)
  • Dec-Feb only
    (128)
All months
1 review
4 of 5 stars Reviewed 2 days ago NEW

Quiet nice place where you can stay. Close to San Francisco: Giants, 49rs, Opera House, Symphony Hall, Fisherma's Wharf, airport, all within reach. Excellent for a one night stay. I did not need the car, I was not told if the service was offered. Good central point to visit the central part of the Golden State,

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Elizabeth City, North Carolina
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is convenient to SFO for those traveling through San Francisco. While the appearance when checking in gives the indication of a modern hotel, the rooms are worn (understandably) and are in a need of new furniture....although the bed was comfortable. Breakfast was average for a ES hotel. Free shuttle to the airport, but give yourself a little extra... More

Was this review helpful? Yes
maui hawaii, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

This hotel only provides noisy space heaters for rooms until they change the entire hotel's system at the same time. the "Premium" floors offer nothing but a vending machine. Over priced even for an airport hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Ed A - Thank you for sharing your commentary regarding your most recent stay with us. We do recognize that the heating and cooling system does present a challenge during this time of year as we do our best to accommodate the needs of as many guests as possible. I am so sorry to hear that we were not able... More

New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Arrived to find that the hotel had decided to cancel my reservation without informing me and got to watch several other customers check in while the front desk staff member rudely and loudly belittled me in front of other guests. I am convinced that this was done because I booked on a discount rate, but the staff didn't even have... More

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Global_Trash - Thank you for your commentary - we once again apologize that were not able to honor your reservation on the night that you arrived. Our staff did the best that they could to explain that your reservation had gone to "no show" the night prior, effectively cancelling the remaining nights of the reservation. While we could not accept... More

Pease Pottage
Top Contributor
124 reviews 124 reviews
54 hotel reviews
105 helpful votes 105 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We were unfortunate enough to have our flight cancelled with Virgin and the entire flight was shipped off to this airport hotel. The main issue hotel was the total lack of ability to cope with the sudden large number of guests (they obviously made a lot of money but apparently gave no consideration to staff's ability to cope and the... More

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

MarkPP - So sorry to hear that you were on a distressed passenger flight out of SFO. You are correct, one of the amazing challenges of being an airport property, is that we can at times experience a large influx of guests, sometimes with a limited or no amount of notice. In instances such as this, our staff must adapt... More

Carpinteria, California
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great spot for SFO fly out and/or fly in. Quiet rooms, free breakfast, good wifi, and leave your vehicle here while you are gone - great! Be sure to book ahead, as this place fills up regularly. We were disappointed to not be able to reserve a room on our return trip.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Barb S. - Thank you for your feedback, we sincerely appreciate your commentary. So happy to hear that you enjoyed your stay with us. Hope to see you the next time you are flying in/out of SFO. Best wishes! Sheri Van Wagenen Director of Operations More

Petaluma
Top Contributor
92 reviews 92 reviews
42 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

So let me lead with the big problem. I check in for one night mid-November. The days might be quite nice but it gets cold at night. And the heating/cooling system is centrally controlled according to a big sign above the thermostat. And it was set to "cool". Meaning you couldn't get any heat in the room no matter what... More

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Fanfoot - Thank you for sharing your feedback regarding your most recent stay with us. We are very pleased to hear that you enjoyed the layout and design of the hotel, and that the room accommodations were too your liking. We certainly understand that the heating and cooling system does present a challenge for our guests during this time of... More

Cave Creek, Arizona
Top Contributor
96 reviews 96 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel 3 times when I visit the bay area. The room was large and clean. The staff was very nice. Amenities include a full cooked to order breakfast and a 2 hour happy hour. I got happy.

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

WoodyD18 - Thank you for your loyalty to the property, we appreciate your business and you taking the time to review us on TripAdvisor! Best wishes for your week! Sincerely, Sheri Van Wagenen Director of Operations More

Winter Park, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Do not stay here if you want even average customer service. The concept of customer service is not knwn to the hotel staff. The staff smiles a great deal, but has no clue how to take care of customer needs. And, the shuttle service from/to the airport apparently does not exist even though advertised to be available.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

David J - I am sorry to hear that you experienced such challenges with the hotel staff during your stay. We sincerely endeavor to meet and exceed the expectations of all of our guests and we sincerely apologize that for you this was not the case. If you would like to reach out to me directly, I would like an... More

Portland, Oregon
Top Contributor
109 reviews 109 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When you are looking for inexpensive places to stay while in San Francisco, there aren't a lot of options for traditional hotels. Most hotels during our stay were $75-$150 more per night. The free airport shuttle, and free downtown shuttle were a real value, when the taxi rides routinely cost $40-50 each way. This hotel is a great value. The... More

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

TheDocIsOut - Thank you for taking the time to review our property on TripAdvisor, we appreciate your feedback. I am very pleased to hear that you enjoyed aspects of your stay, including your interactions with the hotel team, and shuttle services - we agree, they do provide a significant value to our guests. In regards to the "drawbacks" you mention,... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites San Francisco Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites San Francisco Airport

Address: 250 Gateway Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Francisco Airport 3.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Expedia, Hilton Hotels, Odigeo, Hotels.com, Agoda, TripOnline SA and Tingo so you can book your Embassy Suites San Francisco Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites

150 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (99)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (34)
Viewed
Bathroom (6)
Viewed
View from room (5)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Dining (10)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (3)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay