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Embassy Suites San Francisco Airport

3.5 of 5 250 Gateway Boulevard, South San Francisco, CA 94080
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Embassy Suites San Francisco Airport
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Embassy Suites San Francisco Airport
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689 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We are big fans of Embassy Suites and have had fabulous stays in Honolulu and Washington DC. Unfortunately, something is wrong with Senior Management at the San Francisco Airport property. We have stayed at this Property many times over the last decade with very good results. Two weeks ago was a problem. Making reservations with the hotel staff was challenging... More 

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Lolocola - thank you for reviewing the property on TripAdvisor, and we apologize for the frustration that you have experienced. I have reached out to you in a private message with my direct cell phone so that we are able to resolve any further challenges. It is certainly never my intention to have a guest feel as you do, that... More 

San Diego, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Should have researched before selecting this property. The room was average but the worse part was the heat didn't work. When I reported it to the desk I was told the room heat is only turned on when it is 45 degrees or less outside. Fair enough, but it is 54 right now and the room is cold. They did... More 

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Fair Oaks, California, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The family and i , my son is a Hilton diamond member, booked two rooms here and the experience caused him and us to say we will never stay here again as there is a Hilton not far away. The rooms were clean but the service was deplorable. It started with the maid being rude and giving his wife lip... More 

Was this review helpful? Yes 2
Honolulu
Top Contributor
241 reviews 241 reviews
41 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 1 week ago

There are a lot of choices when staying at the San Francisco (SFO) airport. For those going on business, a long layover or just want the convenience of proximity to the airport this is a good choice. The price is right, there is a shuttle and the only downside is that there are two Embassy Suites so make sure you... More 

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Cinnaminson, NJ, United States
1 review
2 of 5 stars Reviewed 1 week ago

Old, needs renovation, thread bear and smells similar to mildew, had issues with broken conveniences, HVAC, and smell was to much in the rooms (had to move from one to another) besides the leaks roof in the atrium. Staff tried to make up for deficiencies, but everything was a effort. grade was not worth it and the roof rain feature... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Dean E. - Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the disappointment with your stay. We will take your comments about the condition of our property under consideration as we continually work to improve our guest experience. We hope you will consider staying with... More 

Garwood, New Jersey, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

When i walked into this hotel I was surprised by how lovely it was! The atrium is filled with plants and a giant koi pond. The staff is really friendly, rooms are spacious and comfortable and the food is really good. I definitely recommend this hotel :)

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Orange County
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Having to travel for business often last minute, I forgot my tie, and belt. I had an contract interview, and was surprised that the gift shop must haves included tie's, belts, and actually a few other items that sometimes get left behind. Along with those conveniences having a room with a sitting area to work, and a very comfortable bed... More 

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Top Contributor
59 reviews 59 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Always like the breakfasts at Embassy Suites, this one did not disappoint either. Large, spacious rooms. Nice view from upper floor level. Convenient location to airport and freeway. Great shuttle service to SFO.

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Los Angeles, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A great hotel, that is close to SFO. If you like the Embassy Suite brand, you will love this location. The only negative, is it is away from everything; but local transportation (taxi, BART, airpot shuttle) is very efficient.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Portland, Oregon
Top Contributor
141 reviews 141 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Embassy Suites with my family on a recent weekend trip to the Bay area. It's been quite some time since I've stayed at an Embassy Suites and I didn't realize what a great option it is for a family. Excellent amount of room in the suite with two TV's. We had an outstanding view of landing... More 

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EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Grantman66 - Thank you for your recent review of your stay experience with us. I am so pleased to hear that you and your family were able to enjoy the time that you spent at our hotel. We agree, the Embassy Suites model is a great solution for families looking to explore a bit! Best wishes to you and your... More 

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Additional Information about Embassy Suites San Francisco Airport

Address: 250 Gateway Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Francisco Airport 3.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Cheap Tickets, Hotels.com, Hilton Hotels, Expedia, Priceline, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Embassy Suites San Francisco Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites
Hotel Style:
#6 Family Hotel in South San Francisco
#7 Romantic Hotel in South San Francisco

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