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Embassy Suites San Francisco Airport

3.5 of 5 250 Gateway Boulevard, South San Francisco, CA 94080
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Embassy Suites San Francisco Airport
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Embassy Suites San Francisco Airport
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725 reviews from our community

Traveler rating
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    154
    70
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287
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Torrance, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just stayed at the property and is in a good location that is close to the mall and restaurants 2 miles away, but nothing around the hotel except for a Wendy's/Gas Station/Starbucks combo and a 7-11. Located in an industrial park and is much better suited and amuch better option than the Homewood Suites and Doubletree located just up the... More 

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Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

As always I totally enjoyed my stay at the Embassy Suites. From the front desk staff to the quality of the rooms I am never let down. The front desk staff here is exceptional and helped my group with any and all of the issues we had. If you are ever in the area do yourself a favor and stay... More 

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Top Contributor
52 reviews 52 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Yes, they have large rooms; however, they're more designed for large family get-togethers and parties than business travelers who want to sleep at night. I was woken up at 12:30 am by a large party going on above our room. I thought one call to the front desk would take care of it. 30 minutes later, I called downstairs again,... More 

Was this review helpful? Yes 1
Hanover, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Someone needs to contact the authorities to investigate this hotel. Something is very wrong with their ventilation system and water quality. We had to bailout after the first night. After we walked through a misty area on the way to the dining room, our son's throat started to burn so badly he vomited. The pullout sofa was uncomfortable. Springs stuck... More 

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Agoura Hills, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The main reason we picked this was because there was a sleeper sofa for our daughter. When we got to the room the bed was not made up. It took 5 phone calls and almost two hours to get a housekeeper to our room to make up the bed. We explained that we were tired and wanted to go to... More 

Review collected in partnership with Embassy Suites Hotels

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Spokane, Washington
Top Contributor
60 reviews 60 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Embassy Suites located in South San Francisco, also referred to the SFO Airport location was an excellent hotel. The one room suite was clean, efficient, well priced for an airport location. The breakfast was excellent, as was the staff and service. My only complaint is the front desk staff was very slow to respond and not very well informed.... More 

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EmbassySuitesSSF, General Manager at Embassy Suites San Francisco Airport, responded to this review

Thank you for taking the time to comment regarding your most recent experience at our hotel. I do agree that we have a wonderful hotel and a great location. I will make sure to follow up on your comments regarding our Front Office. Our team looks forward to servicing you on your next trip to SF. Regards, Rudy Ortiz General... More 

Las Vegas, Nevada
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

At first glance this property may look like all Embassy Suites, a layout with an atrium in the middle, but their are differences. This property has much bigger guest rooms than most others and the public areas are really beautiful. Their plants seems bigger and more lush than others and their coy fish are huge! You would never know by... More 

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EmbassySuitesSSF, General Manager at Embassy Suites San Francisco Airport, responded to this review

Thank you for taking the time to comment and I'm glad to read that you enjoyed your stay. Our team looks forward to servicing you on your next trip to the San Francisco. Rudy Ortiz General Manager More 

Renfrew, Canada
1 review
1 of 5 stars Reviewed 1 week ago

There are several other hotels in the area, skip over this one until they promote some upgrades. Fire alarms went off on the first night stay, then hotel staff over loud speakers tell people to ignore the fire alarms. Internet extremely unstable unless you work in the lobby. Hotel staff never mentioned HiltonHH program to me or my business partners.... More 

Review collected in partnership with Embassy Suites Hotels

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EmbassySuitesSSF, General Manager at Embassy Suites San Francisco Airport, responded to this review

Steven, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience... More 

west sacramento, United States
1 review
4 of 5 stars Reviewed 1 week ago

We always enjoy this hotel, it's a great place to stay and close to everything Bay Area has to offer. We stay here often and enjoy our stay every time. Great breakfast and complimentary drinks in the evenings are great as well. Highly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels

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San Francisco, United States
1 review
3 of 5 stars Reviewed 1 week ago

The rooms here have a musty old smell mixed with a chemical smell. I think the staff is so used to it they don't notice. I think this hotel needs a major renovation. Location is good to San Francisco but better to stay in San Francisco if affordable. This place might be a good compromise.

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites San Francisco Airport

Address: 250 Gateway Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Francisco Airport 3.5*
Number of rooms: 312
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Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites
Hotel Style:
#8 Family Hotel in South San Francisco

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