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All 28 South San Francisco hotels

Embassy Suites San Francisco Airport

3.5 of 5 Hotel   |   250 Gateway Boulevard, South San Francisco, CA 94080
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A recent review
3 of 5 stars reviewed yesterday
tiredmomofthreeboys Mililani
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592 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Mililani
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in 3 different Embassy suites this trip and this one compared to the Milpitas and the Monterey Seaside one was the noisiest. The roommates above us were just horribly loud and inconsiderate leading me to have to call the front desk since we were trying to sleep. They said they would call security but it didn't help. The... More

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South San Fransico
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is clean with very friendly staff. Hot breakfast with made to order omlets are great. However, I paid for a primuim suit on top floor to find two double beds with hard coil spring mattresses from the 1980's. By the third night, I had to remove the cushions from the couch to put them on the bed in an... More

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EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

BigBoy520 - Thank you for taking the time to review our property - we are so very sorry that you were not able to enjoy a restful night sleep. All of our suites feature mattresses custom made by Serta for the Hilton Family of hotels - and are typically regarded as one of the most comfortable by guests. I am... More

Daytona Beach
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is beautiful. Every second spent here is enjoyable. The layout of the room included an extra sink in the bedroom which was so convenient. The view from our room was just one more plus to this hotel. The staff was available, welcoming, helpful and friendly. The cooked to order omelet became something to look forward to in the... More

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EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Thank you so much for your feedback on our hotel, we are so glad to hear that you enjoyred your stay with us. We wish you all the best in your travels, and hope to see you again the next time you are in the Bay Area. Take Care! Sincerely, Sheri Van Wagenen Director of Operations More

Phoenix, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great hotel, nice breakfast, good pool. Easy to get around town on public transport once you get good information about how to do it. Having free airport shuttle was nice because you could use it numerous times throughout stay to get back and forth to airport so you could take the BART (public subway)

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Doris, Thank you for your feedback! So glad to hear that you enjoyed your stay - and were able to enjoy the local area. We certainly wish you all the best and hope for safe travels in the future. Take care! Sheri Van Wagenen Director of Operations More

New York City, New York
Top Contributor
83 reviews 83 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Embassy Suite is quite convenient and cost-effective for families. As such, the hotel is minutes away from the airport. Also, the hotel offers free breakfast and complimentary evening snacks and drinks. Most importantly, the room is spacious and clean. Overall, the hotel is inviting and the staff are helpful.

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Boston, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have mixed feelings about our stay - not terrible, but not great either. Pros - staff were very pleasant and polite, complimentary bkfast was quite good and had lots to choose from. Suite was clean but could use a fresh coat of paint, Cons - laundry was expensive and inconvenient. Price was higher than was warranted, but perhaps reasonable... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Clearwater, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Loved our stay at this motel. Very nice staff, everything was nice and neat and clean, beds pretty comfortable. Some special perks we received was a nice surprise, as we stayed on the top floor. The only problem was the breakfast, expired bread and bakery items, Not Good At All!

Review collected in partnership with Embassy Suites Hotels

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EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Kimberley W, Thank you for sharing your experience with us - we are happy to hear that you enjoyed the majority of your stay. We certainly wish to provide the best breakfast experiences to our guests and will share your commentary with the Food and Beverage team. Thank you again, and hope to see you the next time you are... More

Merced, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

1. Pool service only avail during certain hours to children. 2. Told staff that a car was parked in a handicapped space. I have a child with a disability and had to park across the lot. Staff did nothing about it, same car was parked there the next morning. 3. Shuttle service should be extended on a major holiday, did... More

Review collected in partnership with Embassy Suites Hotels

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EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Cheryl J, Thank you for taking the time to provide your feedback on your recent hotel experience. We sincerely apologize that we were not able to meet the service expectations that you had during your stay. We endeavour to provide services to all of our guests that allow for everyone to enjoy our facilities and the surrounding area. We do... More

Richmond, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Not up to the standard I would expect. The quality is not what I expect for Hilton properties. I expect better. The qualtity of the room furnishing was not up to the standard I expect. The pull out couch was very uncomfortable to sleep on. The mattress was not good. To me the hotel needed updating with more attention to... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Paul C, Thank you for sharing your experience - we are currently planning for a renovation beginning as early as next year. While there are many that work very diligently to provide the best service and accommodations possible to all of our guests, we recognize that an update of furnishings never hurt either, and look forward to this exciting transition.... More

Sacramento, California
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is not worth the money. The beds were very uncomfortable. We needed to use the pull out sofa bed which was falling apart. It was so uncomfortable we had to place the mattress on the floor. We used the restaurant for dinner and the free breakfast in the morning, both were awful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Downsclan ~ Thank you for providing your candid feedback of our hotel ~ we are sorry to hear that you were not able to enjoy the breakfast or evening dinner service. I have shared your commentary with our culinary team, to make sure the issues from the weekend were addressed appropriately. We are in the process of replacing the sofa... More

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Additional Information about Embassy Suites San Francisco Airport

Address: 250 Gateway Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Francisco Airport 3.5*
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Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in South San Francisco
Hotel Class
Number of rooms
312

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