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Embassy Suites San Francisco Airport

3.5 of 5 250 Gateway Boulevard, South San Francisco, CA 94080
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Embassy Suites San Francisco Airport
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Embassy Suites San Francisco Airport
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753 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Asker, Norway
1 review
1 of 5 stars Reviewed yesterday NEW

Booked the hotel because we needed a short night sleep before leaving for our connecting flight early next morning. 10 minutes after arrival the security manager knocked on our door claiming he had received complaints about noise from our room by someone on the floor beneath us. We were slightly surprised, but found no reason to argue. Shortly after we... More 

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Marietta, Georgia
Top Contributor
91 reviews 91 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed here just one night after a late flight in to SFO. The hotel was fine, clean, and compares to most Embassy Suites. The room was just a little bit noisy from hotel noise, planes, and traffic on the street. We were on the 5th floor so maybe a higher floor would be better. Free breakfast... More 

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New York, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Room was clean however, the coffee/tea was not replenished in the room daily. The faucet in the bathroom was leaking water all over the floor and that was not correct even though the room was clean everyday. I was in SF for a conference and needed to get work done however there was not access to internet during my stay.... More 

Review collected in partnership with Embassy Suites Hotels

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EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

Amisha P - Thank you for your commentary on TripAdvisor, we appreciate getting to hear about your stay experience. I apologize that you experienced challenges during your stay. I am however happy to report that at this time the hotel is undergoing a complete renovation of our WIFI system. It is our expectation that by April of this year, we... More 

Reno, Nevada
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A co-worker and I stayed at the Embassy Suites in South San Francisco recently to attend a conference being hosted at the same hotel. While the hotel is somewhat dated, all of the fixtures and facilities are being maintained at a very high level and I saw none of the "wear and tear" that might be expected from a hotel... More 

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California USA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We arrived at the hotel late in the evening about 8 pm. The woman that checked us in was efficient and friendly. She stated that breakfast was included but due to our flight leaving SFO at 6:00 am we were not able to take advantage of the breakfast. Upon hearing this she gave me a voucher for $50 at the... More 

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Clearwater, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location, people/staff were very polite, helpful & accomodating. The location was perfect, glad I made the right choice. Have stayed in other Hilton hotels however, this so far was the best. Certainly would choose to stay at this hotel should I/we have another chance to visit the place. Have seen the other hotels when the shuttle made it's round... More 

Review collected in partnership with Embassy Suites Hotels

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Dallas
1 review
5 of 5 stars Reviewed 1 week ago

Nice clean, large rooms, great breakfast in the morning cooked-to-order. Friendly staff, nice atrium area in the hotel. Location is very easy access right off the 101 and Grand Ave. Highly recommend staying here!

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Bengaluru (Bangalore), India
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at the same Embassy Suites a few years ago and loved it then, but the stay this time was horrible. For starters they didn't have luggage trolleys available for the entire length of our stay, so if you had more than a few suitcases you were in deep trouble (as we were). The staff other than one person... More 

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EmbassySuitesSSF, Manager at Embassy Suites San Francisco Airport, responded to this review

HappypapaBoston - We are so sorry to hear about your stay experience. I have reached out to you in a private message so that we may be able to resolve and make amends for your experience. Best wishes to you and your family. Sheri Van Wagenen Director of Operations. More 

Gardena, United States
1 review
2 of 5 stars Reviewed 1 week ago

Group Contract was lost, therefore our reservation was cancelled. New reservation was made 2 days before our stay (incorrectly). Parking gate did not work for the entire weekend. Checked us out a day early.

Review collected in partnership with Embassy Suites Hotels

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EmbassySuitesSSF, Director of Sales at Embassy Suites San Francisco Airport, responded to this review

Matt O - We truly apologize we failed to meet your expectations during your recent visit with us. We value your feedback and we understand your frustration. It is our goal and desire to deliver authentic hospitality to each and everyone who visits us. We hope the next time your team visits our area, you will allow us to show... More 

Downey, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Since we booked a room at the Embassy Suites for the first time 2003, we have not enjoyed another hotel as much. The staff has always been GREAT, and the quality of food is second to none. Atmosphere is captivating, and cleanness always make the difference.

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites San Francisco Airport

Address: 250 Gateway Boulevard, South San Francisco, CA 94080
Phone Number:
Location: United States > California > South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Francisco Airport 3.5*
Number of rooms: 312
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Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites

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