We usually like to stay at an Embassy Suites because of the made to order breakfasts and the nightly reception, once again we were not disappointed. The food was good and there was a variety, no one should walk away hungry. They also had a machine for a variety of coffees or a shot of espresso, that was delicious! The... more

I was able to relax and enjoy my stay while at this hotel. The atrium, lobby and restaurant were elegant and my room was spacious and well-appointed. The free breakfast was quick and tasty and the service was excellent. I also enjoyed the complimentary beverages each night at the manager's reception. Some drawbacks - phone message retrieval was not working... more

The South San Francisco Embassy Suites was a great place to stay when we wanted to visit San Francisco. On the Saturday that we were there, we got a free shuttle to the wharf. On the Sunday we were there, hotel staff gave me directions to get to the wharf and where to park for a reasonable amount. We also... more

Stayed here in August, 2009 and it was a great experience. Located so close to the airport, you are here in about one minute. Also, it's location to the 101 puts virtually all San Francisco attractions within reach in a quick 10 - 15 minutes, (based on traffic, of course). With the nightly manager's reception and the hot cooked to... more

I too am surprised by the bad reviews...We chose this hotel because of the brand and because it was close to the airport. We were not charged a parking fee and also used the shuttle to the airport twice which was fast and efficient. The room was very clean, spacious and well equipped. We especially like the extra space and... more

We booked this 5 months in advance through Hotwire - got a suite for 5 people (3 adults & 2 kids) for $79. a night. Parking was $15 a night and internet access another $13.95 (odd - since wi-fi is free everywhere else). But even with all the additional charges this was still a great bargain. Older style with rooms... more

I have stayed at many Embassy Suites across the country. I will never choose this one again. The $15.00 parking fee was a surprise. I can see where San Francisco city hotels might want to do this due to a lack of parking space but this was unreasonable for outside of the city. The staff pretend to hear what you... more

When I arrived and checked into the room they assigned me, there was trash in it and a dirty carpet. I was then reassigned another room which was clean, but had old dishes outside of it in the hallway. These dishes remained there throughout the night and were there when I left. Also, its unfathomable to charge for outside parking,... more

Stayed there 4 nights over Labor Day weekend. Resent the $15/night parking fee, but, otherwise fine. Chairs in lobby need replacing, but our room was very nice. Liked that we had 3 sinks - one in bathroom, one in bar area, and one in bedroom. I never received my wake-up call but awoke anyway. They do have a shuttle some... more