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BEST WESTERN Sonoma Valley Inn & Krug Event Center

#6 of 11 Hotels in Sonoma
Certificate of Excellence
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550 2nd Street West, Sonoma, CA 95476-6633
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BEST WESTERN Sonoma Valley Inn & Krug Event Center
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674 reviews from our community

Traveler rating
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    289
    91
    34
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Sonoma Valley Inn & Krug Event Center
See the most recent reviews
Austin, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location. Within walking distance to everything you need in Sonoma! Hotel offers breakfast which is good. Love the fire pit in the courtyard and the Jacuzzi & pool! Rooms are a bit tired and need to be updated for the rate your paying. Rates seem to be high for the quality of the product.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Thank You Julie- A I am happy to hear that you enjoyed your stay, I as well appreciate your feedback on our rooms. We are allways updating our property and we are now paying very special attention to our rooms and their decor. Iam allways more than a happy to discuss any ideas from your experience, please feel free to... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is my fifth time at the hotel and I see no reason why I wouldn't come back for a sixth. So, why the appeal? The thing that stands out the most is the location. It's right off of the main square and within walking distance to all of Sonoma's best restaurants as well as many downtown tasting room. Whole... More 

Was this review helpful? Yes 2
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Thank you Robert B I am happy to know that you are a repeat guest. I very much appreciate your loyalty, and I am very pleased to hear that you will come back again. Thank you for your kind review about our amenities. It is very convenient to be a block in ½ away from downtown, glad to know that... More 

San Francisco, California
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for a weekend in early February using a Travel Zoo voucher. The rooms are spacious and clean, attractively furnished, with decent bedding and linens. Our room was quite quiet. Front desk staff was super fridnely and helpful, particularly in providing vouchers to wineries (I particularly recommend those for Benzinger and its sister winery, Imagery, which are both... More 

Was this review helpful? Yes
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Dear Peter F I am happy to hear that you took advantage of our online promotion, as well that the front desk staff was super friendly. I am glad to of read that you took advantage of a lot of our amenities and I appreciate all the feedback as well from your experience. Thank you very much, and have a... More 

North Yorkshire, England
Top Contributor
247 reviews 247 reviews
127 hotel reviews
465 helpful votes 465 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It bugs me that TA don't have a good rating. When a hotel is good value and comfortable but it doesn't knock your socks off I can never decide on the right rating. The room was undeniably a bit smelly - I don't know if that is the fireplace, the carpet or the cleaner but I didn't like it and... More 

Was this review helpful? Yes
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Dear Jean-s Thank you for your response, I will definitely be taking note on the odor, and seeing what we can do to make that better for the future. I am glad to hear that you enjoyed your stay, I hope that you do return soon, and that next time we excel your standards more. Thank you for your feedback,... More 

San Jose
2 reviews
4 of 5 stars Reviewed February 19, 2015

Good location, clean, free breakfast. Traveled here from the Bay Area for one night so I didn't have to commute up to Glen Ellen for a business meeting. They put me in a corner room which was huge for one person but that was ok with me. Convenient to walking downtown. Easy parking. My room was closest to the street... More 

Was this review helpful? Yes
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Dear Alana F Thank you for the kind review,I very much appreciate it. I hope that you return soon to Sonoma. Have a great day! Best Regards Kendall Comfort More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 18, 2015

This location was perfect for my friend and I to enjoy Sonoma without worrying about driving. We wanted to go to a few tasting rooms before dinner at The Girl and The Fig (amazing!), and this fit the bill. Nothing luxurious, but nice having a fireplace on what ended up being a rainy weekend. Even with a bit of drizzle,... More 

Was this review helpful? Yes
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Dear Amanda S, Thank you for taking the time and reviewing our property, I am happy to hear we are a fit for the bill. We defentially do our best to provide a cozy comfortable experience with our many accomadations and warm fireplaces. I hope that you return soon to take advatage of our great location and great Spring Prices.... More 

Winchester, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2015 via mobile

We have just spent 5 nights here, the situation is perfect, near shops restaurants and close to the Wineries. The hotel was comfortable the rooms are a little dark which is a shame. One thing spoiled our stay we had upgraded on arrival so we had a room with open fire, on the first night we asked for fuel and... More 

Was this review helpful? Yes 1
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Dear Mazzeratti-51, Thank you for taking the time to write a review about your stay, I am sorry to hear that customer service was not held up to your staisfaction. I will be sure to make a note, for I value this aspect of our guests stay very highly. As for the fireplace we only have wood buring fireplaces, I... More 

Walnut Creek, CA
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 15, 2015

Excellent location near Sonoma Sq. Close to some wineries. Very friendly staff. Room was pretty nice for an affordable option. Nice pool and outdoor sitting areas. We had a suite with jacuzzi tub. Breakfast was standard for this class of hotel-not exciting, but was included in price. Bed comfy. Did hear some odd noises, not sure if plumbing pipes or... More 

Was this review helpful? Yes
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Dear cherole, I am glad to hear you felt our hotel was a good choice. I like that you took advantage of our ammenties,thought our staff was friendly, and that you enjoyed our very convenient location. We here at Sonoma Valley Inn hope that you return soon. Thank you Best Regards Kendall Comfort More 

Kamloops, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 14, 2015

Loved the location of this place, our room was just ok though and if I ever find a place to stay that meets with my idea of clean I think it will be a miracle. The bathroom needs a good scrub! Breakfast was your typical American overcooked eggs & greasy meat. Nothing to write home about. The savings Grace was... More 

Was this review helpful? Yes
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Dear Patricia H Thank you for taking the time out of your day to write a review about our property. I am glad that you felt your stay was nice and that you enjoyed our location. Our housekeeping staff allways do their best to make sure all rooms are very clean. Please allways feel free to call the frontdesk if... More 

Louisville, Colorado, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 10, 2015

While the location can't be beat (a block from the plaza and a Whole Foods across the street) this is apparently what your paying for when you stay at this hotel. Our room was clean but the quality was disappointing. The room was dark and the sweet smell of the carpet cleaner permeated the room the entire five days of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KendallC929, General Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review

Dear Janetta S, I am truly sorry that your stay did not meet your expectation. Please feel free to contact me personally to discuss your stay with us. I appreciate feedback and take it very serousely. We are in the process of doing many updates at our property and I hope that you do return one day. Thank you and... More 

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