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BEST WESTERN Posada Royale Hotel & Suites

Certificate of Excellence
2.5 of 5
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1775 Madera Road, Simi Valley, CA 93065-3049
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BEST WESTERN Posada Royale Hotel & Suites
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Ranked #1 of 6 Hotels in Simi Valley
Certificate of Excellence
A recent review
3 of 5 stars Reviewed June 10, 2014
DarbyDublin_OH Dublin, Oh
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501 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Posada Royale Hotel & Suites
See the most recent reviews
Dublin, Oh
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 10, 2014

Although the hotel was beautiful, and the breakfast was one of the best I've had at a hotel, the attitude of the staff, the lack of service, and the little things that show they care about the customers were severely lacking. There is no elevator. We were told that we should have known and requested a first floor room. There... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Adairsville, Georgia
Level Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 8, 2014

The hotel is an excellent buy in the area. it is conveniently located and the included breakfast is very good. The cook will make you most anything you can think of. The Elephant bar right next to the hotel is a real benefit as the food is exceptional. We stayed there 2 different times and the service was the same,... More 

Was this review helpful? Yes
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

Thank you for your wonderful comments. I am glad you enjoyed our location as well as all of the amenities. We take great pride in providing excellent service as well as a clean comfortable room to every guest. We look forward to welcoming you back the next time you are in the area. Daniel Schmidt-Hughes, CHA More 

Mission Viejo, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 8, 2014

We stayed at this hotel for 2 nights while attending a wedding. The front desk clerks were helpful and friendly. They checked us in very quickly which I appreciated since we were running late to a rehearsal dinner. I also liked the cookies they have available for guests. Luckily we packed light since we were on the second floor and... More 

Was this review helpful? Yes
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More 

Ramona, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 3, 2014

We only stayed one night. the rooms were spacious,with a refrigerator & coffee poi,nice flat screen tv. pool & spa were nice sized for this size hotel & well maintained.They serve a full breakfast buffet including an omelet station.Hotel appearance & lobby area are nice

Review collected in partnership with Best Western

Was this review helpful? Yes
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

We are all so glad that you enjoyed your stay and hope you will be back soon. Daniel Schmidt-Hughes, CHA More 

San Jose, United States
1 review
4 of 5 stars Reviewed May 31, 2014

Our overall stay was... satisfactory. The rooms were OK. I believe we were suppose to have two queen size beds, but they seemed smaller than our queen at home... Bathroom needs a little work, not much. Overall it was a nice and clean place to stay. The Lobby and grounds were very nice and kept up. The pool was also... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

Thank you for your comments regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope to see you again... More 

Quincy, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 31, 2014

We arrived exhausted after 16 days on the road. The desk staff was courteous but perfunctory - giving a well rehearsed spiel about where to eat, etc. And then they broke the news - we were on the 2nd floor (actually 1 1/2 stories up) and there was no elevator. They offered us assistance to get our heavy bags upstairs... More 

Was this review helpful? Yes 1
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Windsor, United Kingdom
Level Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 29, 2014

I was disturbed during the night by somebody smoking by the pool and noise from other rooms including footfall and flushing toilets. So not a great nights sleep.Breakfast on Sunday ends at 10 AM and during the week ends at 9 AM a bit too early for our comfort. We had a well furnished room with a nice sofa. Good... More 

Was this review helpful? Yes
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More 

Neston, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

Pretty much what I would expect from a good chain hotel. Good breakfast buffet. Elephant Bar next door has good food, beer and atmosphere at reasonable prices for a convenient evening meal. Small Fitness suite but OK. Didn't use the pool. Good speed on in room WiFi.

Review collected in partnership with Best Western

Was this review helpful? Yes
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless. I am happy to see you had an overall enjoyable experience with us and value our location. We pride ourselves... More 

2 reviews
5 of 5 stars Reviewed May 27, 2014

The hotel is beautiful, quiet, pet friendly. Pet rooms are on the ground floor which made "walks" very easy. I had my own supplies for cleanups but the hotel provided supplies, as well. The breakfast was truly superb. There was an omelet chef who made omelets to order. Didn't get to use the pool but the area is beautiful with... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

On behalf of the entire staff, Thank you so much for staying with us whit your pet in Simi Valley. We look forward to seeing you again soon Daniel Schmidt-Hughes, CHA More 

Knoxville Tennessee
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 26, 2014

We stayed here after visiting the Reagan Presidential Library just a short distance away. The property is very convenient with good restaurants nearby. It is just off the interstate but far enough away so there was no noise. The free wine and cheese in the early evening was a nice touch. The room was very clean as was the bathroom.... More 

Was this review helpful? Yes
POSADADHS, Manager at BEST WESTERN Posada Royale Hotel & Suites, responded to this review

Thank you for your wonderful comments. I am glad you enjoyed our location as well as all of the amenities. We take great pride in providing excellent service as well as a clean comfortable room to every guest. We look forward to welcoming you back the next time you are in the area. Daniel Schmidt-Hughes, CHA More 

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