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Embassy Suites by Hilton Hotel Monterey Bay-Seaside

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1441 Canyon Del Rey, Seaside, CA 93955
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Embassy Suites by Hilton Hotel Monterey Bay-Seaside
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Embassy Suites by Hilton Hotel Monterey Bay-Seaside
Embassy Suites by Hilton Hotel Monterey Bay-Seaside
Embassy Suites by Hilton Hotel Monterey Bay-Seaside
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1,028 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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  • All months
    (1028)
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    (266)
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Los Angeles, California
1 review
2 of 5 stars Reviewed 5 days ago NEW

Bad: Wifi didn't work. Called the front desk for help and Melissa put me on hold and never came back. But she did call me hon about 1000 times! No follow up, nada. Room smelled musty, bathtub was in bad shape. And beware of the parking lot. Someone stole part of my roof rack while parked there. Good: breakfast. That's... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Moopymoo, Thank you for staying with us and for sharing your comments about the hotel. We are saddened to learn that the experience did not meet your expectations, and we sincerely apologize for any inconveniences you had to endure with the Wi-Fi and musty smell of your suite. We will continue to patrol our parking lot continuously to reduce... More 

Weston, Florida
Level Contributor
229 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

A tired old hotel that was renovated some time ago and is already in need of another renovation. The location is very convenient (2 minutes away from 101) it is how we ended up there. We were so tired after driving up from San Diego that this hotel seemed a good idea... The staff tries and that is the only... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Pomerols, Thank you for your feedback. Please accept our sincere apologies for the poor experience you had. We understand our suites needed some updating and a cosmetic upgrade has been scheduled to begin at the end of this year. We value your comments and hope this experience will not deter you from visiting us again from enjoying the beautiful... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for a week on business. The room was clean and well kept. The breakfast provided in the morning was less than average but that expected. The best part is the happy hour drinks provided every evening. Will definitely continue to book embassy again

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Silva16 Family, Thank you for taking the time to share your comments regarding your recent business stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and great location. I was pleased to hear you enjoyed your clean suite accommodations and our evening reception. We just made several changes to our... More 

Mount Laurel, United States
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel, good location, complimentary breakfast, wireless internet, and evening reception are great benefits, although price of the room a little high. Clean, nicely kept facility, maybe a little dated, but comfortable place to stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Joseph T., Thank you very much for submitting a guest review. Our team strives to ensure that every guest is cared for, valued, and respected. We are very happy that you enjoyed the service and overall accommodations. We are pleased to let you know that we will begin a major renovation later this Fall and do hope you will... More 

Kahului, Hawaii
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Where do I start? We paid for an upgraded corner suite on the 11th floor. Room A/C wasn't working properly? Windows had to be left open to cool the room down to sleep at night. The carpets feel very dirty and need to be tightened, tripping hazard in the entry area. Supposedly the corner suite that we stayed in are... More 

Was this review helpful? Yes 2
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Rapid99, Thank you for your feedback. I’m disappointed to hear that you had poor experience at the Embassy Suites Monterey Bay. Our goal is to provide each of our guests with a well-appointed and comfortable room along with quality amenities and service. This is certainly not indicative of the service we strive to provide and I’m truly sorry it... More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The location is good, not far from 17 Mile drive, downtown Monterey and a beach. Laundry facilities were appreciated. The staff was very helpful and friendly. The buffet breakfast had the typical offerings and the quality was good. Good value for families vacationing in this expensive area of California.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Alexander G., Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed your spacious room accommodation, our convenient location and... More 

Florence, AZ, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Room was light and comfortable. Hotel staff was friendly and seemed interested in our having a good time during our stay. They had maps and info on the surrounding sites which helped us get the most of out time there.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Janice T., We appreciate you sharing your positive experience with us. We are thrilled you received excellent service throughout your stay. At Embassy Suites we strive to have consistent, great service and we are glad that you noticed. Thank you again for your comments, we cannot wait to welcome you back again soon! All the best, Kent B. Assistant... More 

Las Vegas, Nevada
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

My room was most importantly clean. The sleeper sofa was a little stiff, as they tend to be, but was comfy enough to sit on to watch TV or work. The view from the bedroom was super! Great vantage point to watch the sun set! I was a little disappointed in the evening reception. The last time I stayed at... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Djoneseee, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed your very clean two room suite accommodation with a... More 

California
Level Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A family event took us to the Monterey peninsula and we decided to stay at the Embassy Suites Seaside. Being close to the ocean, the hotel offers beautiful views. The staff is very courteous and helpful and the prices are reasonable despite that it is a favorite vacation spot. Carmel By the Sea is just a short drive and there... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Kalandozopap, Thank you for sharing your positive experience with us! We are thrilled to hear that your overall hotel experience was excellent and that our staff was accommodating and helpful throughout your stay. We appreciate hearing your feedback and are delighted that your room was clean and comfortable. Thanks again for sharing your comments with us and we look... More 

Denver, Colorado
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This place was not managed as well as it should be.I was informed of a 'green' "no service" policy that I could choose--I did not choose it but got it anyway.This type of service generally means not changing sheets,which I am fine with but here it meant not coming to the room at all--I was only there 2 nights fortunately... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Gingermat, Thank you for taking the time to write about your experience. We appreciate all guest feedback as we constantly aim to improve our product and service. It was disappointing to read that your stay was not as enjoyable as it should have been. We apologize for the green program miscommunication. We have discussed your feedback with all Front... More 

Hotel Review Summarization

What travelers say

  • Very nice(7)
  • Happy Hour(4)
  • Short drive(3)
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Management photos: Courtesy of the property manager

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