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Embassy Suites by Hilton Hotel Monterey Bay-Seaside

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1441 Canyon Del Rey, Seaside, CA 93955
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Embassy Suites by Hilton Hotel Monterey Bay-Seaside
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Embassy Suites by Hilton Hotel Monterey Bay-Seaside
Embassy Suites by Hilton Hotel Monterey Bay-Seaside
Embassy Suites by Hilton Hotel Monterey Bay-Seaside
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991 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Top Contributor
52 reviews 52 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was here for business in June 2015. Stayed 4 nights. Keep forgetting Embassy Suites is part of Hilton. If I remembered more often, I would stay here more. Room was amazing - one bedroom suite. Nice amenities in the hotel, and easy to get to. Nice to have the free breakfast in the morning, and the evening reception. Nice thing... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear France N., Thank you for sharing your comments regarding your stay with us. I am happy to hear you enjoyed the comfort of our two-room suites. Additionally, we are all pleased to know you enjoyed our popular made-to-order breakfast, evening reception and the levels of service you received from everyone. When your travels bring you back to the Monterey... More 

San Francisco, California
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Old and Small Rooms. The afternoon/evening snack is a Joke.Chips and Salsa were stale.elevators were Few and slow.This Hotel looks like a Mega Mall with no Lights. It is also Far away from all the activities in Monterey Bay. They should Not advertise this Hotel as Beach Front Hotel. Hilton could use a newer and Better Hotel in Monterey,plenty of... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Mike Shaikh, Thank you for sharing your feedback with us about your stay. We are very sorry that you had an undesirable stay with us and that you did not enjoy our location. Your valuable feedback provides insight into areas we may be able to improve upon to accommodate guests better in the future. We will use your comments... More 

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Rel checked us in and was exceptional! Very friendly and knowledgeable about the area. My family and I stayed here for one night, enjoyed a great breakfast (which was included), and then drove to Pebble Beach / Big Sur. Wonderful trip!

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Colin B., Thank you so much for your review! Sounds like check in was a breeze and you had a really wonderful stay with us! Glad to hear you enjoy our cooked to order breakfast and the hospitality provided by our team. We can't wait for you to come back and visit us again! Your recommendation is much appreciated!... More 

Ludlow, Vermont
Top Contributor
76 reviews 76 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great place to call home for a few days when visiting Monterey. The suite has separate bedroom and living quarters with a good restaurant and bar. Just be aware that it sometimes has problems with its fire alarm system (I had to get up at 1:30 am due to a faulty fire alarm problem). Its a little... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear RalphP2, We appreciate you sharing your positive experience with us. We are thrilled you received excellent service throughout your stay and enjoyed our food and beverage offerings. We must again apologize for the interruption caused by the fire alarm. Life safety is always the number one priority for all hotels and our system, like most, is extremely sensitive. Thank... More 

Sacramento, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The suite size was good for a family of 3. The hotel needs a lot of work. The carpet is very dingy. I imagine people coming back from the near by beaches track a lot of sand back to the hotel. The carpet was actually floating as I step on it. It should be taken out and replaced with tile... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Hasammie, Thank you for your review of our hotel. We would like to apologize for the noise issues that you encountered during your stay with us. When you come to a hotel you're expecting to get a great night's sleep and unfortunately we were not able to provide you with that. Again, I thank you for your review and... More 

Houston, Texas
Top Contributor
110 reviews 110 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Kid friendly! Spacious room and very clean! Will stay with Embassy suites on future family travels!! Breakfast was great, they had a wide range of choices. And clean eating area. Staff was very friendly an helpful. They were able to give us a room upon arriving late and no reservations.

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear aer8301, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed your spacious suite accommodation. It’s always good to hear... More 

Fresno, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am a diamond Hilton Honors member. I stay rather consistently at Hilton properties. And Embassy Suites are a regular stop. I have to say, I have never run into a Hilton property with staff as friendly, energetic, and helpful as this one! Special kudos to Christopher in the reception area, who went above and beyond to put a smile... More 

Was this review helpful? Yes 1
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Dave_93245, Thank you for sharing your kind words with us! We are thrilled you had an excellent experience at our hotel. We appreciate you being such a loyal HHonors member. We always enjoy hearing guest feedback, including ways to acknowledge our staff, as you noted Chris was a true hospitality professional. I will make sure to share your comments.... More 

Montrose, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Embassy Suites in Monterey are great, and I would highly recommend them. The room was clean, the staff very helpful. My family had a great time during our stay. If you want a nice friendly, and enjoyable time, stay at this hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Camille G., Wow! Thank you very much for the perfect score card and great feedback. It is a pleasure to see that one of our guests received excellent service and accommodations. Our team strives to deliver upon the Hilton Brand Promise, which is to ensure that every guest is cared for, valued, and respected. We hope that you will... More 

1 review
2 of 5 stars Reviewed 1 week ago

My family stayed here for 2 nights, and we will not return to this location. The bathtub was disgusting! It looked dirty and unfortunately when I stepped into the tub, it also felt slimy! In this location, Embassy is considered to be a more luxury hotel and the nightly rate is much higher compared to nearby hotels. However, we also... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Arlene R., Thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations and I am actively working with our housekeeping team to ensure cleanliness and comfort are our first priority. I understand the condition of tub and stained bed skirt was of concern. We are always looking for reviews to... More 

Tulare, California
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Corner Balcony Suites have great views of the ocean. Complimentary evening reception was great especially after a long flight and drive from San Francisco Airport. Rooms are spacious and clean. Location is perfect with a beach a few blocks away. Staff are friendly and really helped us out when my daughter reliazed she had left phone charging cord in Europe.... More 

Was this review helpful? Yes
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay-Seaside, responded to this review

Dear Lori H63, Wow! Thank you very much for the perfect score card and great feedback. It is a pleasure to see that one of our guests received excellent service and accommodations. Our team strives to deliver upon the Hilton Brand Promise, which is to ensure that every guest is cared for, valued, and respected. I will pass along your... More 

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