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Holiday Inn Express @ Monterey Bay

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1400 Del Monte Blvd, Seaside, CA 93955
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Holiday Inn Express @ Monterey Bay
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Holiday Inn Express @ Monterey Bay
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357 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Like most HIEs, this one is on the side Hywy 1, a very busy and noisy artery. The building is a fairly old, five-story motel; the rooms open to outside walkways.The rooms away from the highway have a lagoon view and are quiet. The age of the building is showing in the bathroom especially, but it was clean. Room-to-room noise... More 

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! I am sorry that you did not feel that security was adequate we do have a security guard on property and we only give keys to registered guests. The outdoor corridors were built to allow the guests to enjoy the ocean air as the ocean is two blocks... More 

Elk Grove, California, United States
Senior Contributor
23 reviews 23 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We only stayed one evening here for a memorial for a friend in Big Sur. The staff was very nice and accommodating to us. Didn't even realize I had achieved a special status and they were very helpful about it. A good breakfast included though seating was very limited for the number of guests. We had the benefit of a... More 

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Guest, We are so pleased to hear you have enjoyed your stay at the Holiday Inn Express Monterey, CA. And Thank you for your time sharing the positive experience with our staff, it's so much appreciated! I have read out load to the staff your review. We look forward to seeing you again at your home away from home!... More 

Salt Lake City, Utah
1 review
2 of 5 stars Reviewed 2 weeks ago

I'm still really exhausted, so this may not be coherent, but this was the worst experience I've ever had staying at such a trusted brand of hotel. First of all, the hotel is a "motel," with rooms opening from outside and the walls are PAPER THIN. We were staying on the street side and the constant traffic noise, punctuated by... More 

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Valued Guest, We appreciate you taking the time to leave a review of our hotel. We're sorry that the service provided during your stay fell below your expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. While we understand that your stay was not... More 

Orange, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

good location, but the room is small and old, needs updating including the beds. Staff are nice and has good breakfast, although their breakfast room which is in the conference room is small to accomodate everyone.

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and thank you for the feedback! As you know we are currently going through a remodel and one of the items we are improving in our breakfast room which we are expanding. We hope that you will stay with us again the next time you are in the... More 

Wales, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

good hotel for one night ... Small rooms but clean and functional. Breakfast was not good... Very busy and dirty due to the amount of guests who had eaten before us I think. Lots of flies around the bins! But overall a decent stay before heading down south.

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Guest, We are so pleased to hear you have enjoyed your stay with us even if it was a short stop. We are currently remodeling hotel and expanding the size of breakfast room improve the guest experience. . We hope the next time you are in the Monterey Bay area you choose us again! We think you will love... More 

Ripon, California
Top Contributor
66 reviews 66 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They did a nice job of remodeling the hotel. Very modern. The location is great near the beach but a way from the busy downtown. Will stay here again. The breakfast was good, but it was very busy the morning is was there so they had a hard time keeping up with demand.

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Guest, We are so pleased to hear you have enjoyed your stay at the Holiday Inn Express Monterey Bay, CA. And Thank you for your time sharing the positive experience with our staff, it's so much appreciated! We are glad that you enjoyed the remodel, which is only 10% done. Next time you are in town we hope you... More 

Moorpark, CA
Top Contributor
60 reviews 60 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel reminded me of a Holiday Inn from the 1970's, but slightly updated. Good value, excellent breakfast, room was clean, beds comfortable, free parking, but why do hotels advertise free internet if the entire time one is in the room the internet is so slow that you cannot download a single page!!! Dear hotel management, Its 2015, spend some... More 

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! I am sorry that the internet was slow while you were staying with us!!I We would love to know what room you were in so we can check that port?! I have glad the rest of you stay was good and as you know we are going through... More 

Ventura, California
Top Contributor
55 reviews 55 reviews
45 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The views were great. I enjoyed walking out the door in the morning with the view of the lagoon and hearing the birds chirp. Very peaceful! We stayed here one night. Hotel is older but looks like there is some construction going on. The rooms are small but furniture is very modern. Rooms were very clean, beds are comfy and... More 

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! I am sorry that the AC unit was older. We are actually replacing the older ones currently. ! I have glad the rest of you stay was good and as you know we are going through a remodel to improve our overall hotel and guest experience. We do... More 

San Jose, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed there 2 nights, unfortunately there was a little league tournament in town Friday night we were over run at the pool. But on Saturday after 1/2 the teams were eliminated and peace was restored.

Was this review helpful? Yes
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! I am sorry that the baseball team was too loud! We do our best to keep all quite and make sure students are chaperoned I have glad the rest of you stay was good and as you know we are going through a remodel to improve our overall... More 

Canyon Country, CA
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 18, 2015

Booked our room not knowing where we would be staying. Happy we got a gem. Room pretty small but we were mainly there to sleep. Location is great but neighborhood seemed a bit sketchy. Sunday evening there were some questionables around the lake but Monday morning we enjoyed a lovely walk around it with others out exercising. Free breakfast was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express @ Monterey Bay, responded to this review

Dear SCVTravelers, Thank you very much for writing a candid review about your stay with us. It makes us happy to know you enjoyed our pool area, free breakfast, and staff service. Your compliments surely boosts their morale, and serves as an inspiration to keep providing the best guest experience possible. We do want to take this time to apologize... More 

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