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All 2 Scotts Valley hotels

Hilton Santa Cruz / Scotts Valley

3.0 of 5 Hotel   |   6001 La Madrona Dr., Scotts Valley, CA 95060
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Hilton Santa Cruz / Scotts Valley
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82%
Certificate of Excellence 2013
A recent review
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410 people have reviewed this hotel

Traveler rating
    193
    138
    53
    19
    7
See reviews for
134
110
21
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • English first
  • German first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

We loved the surroundings and crisp air. The hotel had an elegant style about it, and we felt like we were in the middle of a forest. Dining was a great experience as well. My 17 year old son had fish and chips as he usually does in several restaurants, but he said this was the best he'd ever had.... More

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I've never stay at a Hilton before, but after this experience it will be my hotel of choice. The rooms were spacious, the bed comfy. The hotel had a wonderful restaurant. The food choices were great and the wine selection was great. I felt pampered and it was a wonderful vacation

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HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Hello Ronnir744, I have read you’re most recent Trip Advisor Review about our hotel and your comments are much appreciated. You had nice comments on your F&B experience and I we are about to update our restaurant menu and I want your feedback on your next visit to the hotel. Please come by the front desk next time and say... More

St. Catharines, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Hilton quality is maintained in Santa Cruz, and the room service meal was one of the best we have had . After a long drive up from Santa Barbara, we just wanted to relax in our spacious king room, and decided to order in rather than go down to the restaurant. Excellent food, combined with fast friendly service made our... More

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Burbank, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here April 6 2014. Staff were all very helpful and accommodating. Will definitely return. Excellent service and rooms were well appointed and comfortable. Restaurant staff helped to provided carafe of coffee on request. Guest services provided extra pillows abs blankets.

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HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Hello Jamie Dizzle, Thank you for taking the time to review our hotel. I appreciate the 5-Star rating and I will pass the message along to my entire team. Thank you again and I hope to see you soon. Thank you, Rich H More

Campbell
1 review
5 of 5 stars Reviewed 2 weeks ago

We arrived tired and late Saturday and Benny at the front desk was wonderful in helping us quickly check in and getting a roll away to our room before we got to the room! Later Will the Bellman brought not only extra pillows and blankets as we requested but towels (that we didn't think to request) Once settled in we... More

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HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Hello bu2rfly, Thank you for selecting our hotel for your most recent visit to Santa Cruz. I agree with you about the cookie sundae we have it is out of this world. Also thank you for mentioning Bennie in your review I also agree with you that he is a great asset to the hotel. I look forward to your... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Room was nice sized with comfortable furnishings. It was very nice to have a couch and chair, plus a work desk. Pet friendly which we really appreciate. Great staff, restaurant, and bar area. Highly recommend. We would stay again the next time we are in this area.

Review collected in partnership with Hilton Hotels & Resorts

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Novato, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We highly recommend this hotel and can't say enough about the wonderful staff. Everyone is very helpful and accommodating. The location is perfect for visiting all of the sights in Santa Cruz and is also close to the Roaring Railroad in Felton. We had reservations at The Dream Inn and didn't find out until we got there at 2:30 pm... More

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Kailua-Kona, Hawaii
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Set on a hill in the scenic and quiet Scotts Valley with easy access to HWY 17 and just minutes from Santa Cruz, this is a very clean and quiet newer hotel. The rooms are good sized and the beds more comfortable than expected. They have a little store to buy goodies and a nice pool area. Well worth the... More

Was this review helpful? Yes 1
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well, it was nice but, I'm not custom to staying in hotels with dogs. No issues just not custom. No smell or dog residual seen. Staff were nice and friendly. Not close to hospital. But, easy access to 17. Bed was very comfortable and I had a balcony.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Nice private location, clean hotel and room, pleasant staff. Worked fine for my meetings in San Jose, while staying in a much quieter neighborhood than downtown SJ. And the road back to San Jose gives you a chance to get your adrenaline up while driving the curvy road at maximum posted speeds along with everyone else. The hotel's setting is... More

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Santa Cruz / Scotts Valley

Also Known As:
Hilton Santa Cruz / Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
Hilton Hotel Santa Cruz
Hilton Santa Cruz
Santa Cruz Hilton
Address: 6001 La Madrona Dr., Scotts Valley, CA 95060
Phone Number:
Location: United States > California > Scotts Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Scotts Valley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Santa Cruz / Scotts Valley 3*
Reservation Options:
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