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All 2 Scotts Valley hotels

Hilton Santa Cruz / Scotts Valley

3.0 of 5 Hotel   |   6001 La Madrona Dr., Scotts Valley, CA 95060
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Hilton Santa Cruz / Scotts Valley
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Ranked #1 of 2 Hotels in Scotts Valley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
BWH999 San Diego, California
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502 reviews from our community

Traveler rating
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    69
    24
    11
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169
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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  • German first
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English first
San Diego, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Everyone was friendly and it was very convenient to the wedding I attended at Roaring Camp. Because of the wedding I had to request a late check out and they were very gracious. I like the look of the hotel and the fact that parking was easy.

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Garland, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed one night and did not have any problems. The room was clean and comfortable. A/C worked fine after we figured it out. Grounds were neat and security was above average for this class of hotel. Check in/out was fast and efficient without long lines.

Review collected in partnership with Hilton Hotels & Resorts

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Telluride, Colorado
Top Contributor
63 reviews 63 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were here for a family wedding. A block of rooms were reserved for the wedding party and guests, and we also attended the wedding reception dinner and dancing in one of the conference rooms. The hotel rooms were very nice, as was the pool area. Parking was plentiful, and in close proximity to our room.

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Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here 2 nights on the first leg of our honeymoon and we were happy that we did. Tired of a long day of travel we checked and were warmly greeted by the front desk that had caught wind that it was our honeymoon and upgraded us to one of their suites. The room was very... More

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San Francisco, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very clean and great location if you are participating in activities in the mountains. Although, the hotel is WAY too expensive for what it is. The food at the restaurant is really good, the ahi tuna is cooked to perfection if you choose medium-rare, yum!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Hello Cassie M, Thank you very much for your favorable review of the hotel. We appreciate the feedback and we look forward to your next visit to the hotel. Thank you, Rich H More

Santa Cruz, CA, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a large block of rooms for a family wedding. The rooms were imaculate and the staff was extremely accomadating and friendly. They went out of their way to make our stay wonderful. I have never had better service at a hotel. The rooms were wonderful: clean and nicely furnished. This was great value for the price. Everything was... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Hello Cynthia H, Wow…What a nice review! I will share this with the entire team. Thank you for taking the time to share your experience with us. Have a great day and we look forward to your next visit to the area. Thank you, Rich H More

Oreland, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Despite a screw-up regarding the cancellation of the first day of our stay, resulting in us being classified as "no show" and losing the rest of our reserved days, the staff found us an excellent room and reversed the charge on our crdit card without any hassle.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Hello Max L, I am very sorry about the mix-up on the reservation and I am glad our team turned it around and you had a wonderful stay with us. All the best and we look forward to seeing you the next time you are in the area. Thank you, Rich H More

Townsville, Australia
Top Contributor
99 reviews 99 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night, family of 4 in one room. Had a very comfortable stay. Usual excellent quality for Hilton. Breakfast was only included for myself and my husband but it was a good selection. Staff were friendly and helpful.

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HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Karen 7392, I am glad you had a great stay we look forward to your next arrival to the hotel. I will share your experience with the F&B Team as well. Thank you, Rich H More

Alton, IL
Top Contributor
105 reviews 105 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The bed is that good. Friendly, helpful staff. Although my dinner and breakfast were good, I expected more of a Hilton. The dining room in the lobby was serviceable, the wait staff was efficient, the food choices were average. Pool and hot tub just off the employee parking area so if you are there at shift change expect a lot... More

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HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Hello rbj2040, Thank you for the review of the hotel on your most recent stay. Thank you for taking the time to review the hotel and I hope on your next visit we rate a little higher. I will pass along your survey to the team in hopes of better service on your next time to the hotel. Thank you,... More

Minneapolis, MN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Hilton several times over the last six months. Always a very good experience. I especially like that this location is in the woodsy scotts valley. The amenities are in great shape (exercise gym, pool). Staff is friendly and efficient.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonSC, General Manager at Hilton Santa Cruz / Scotts Valley, responded to this review

Hello William C, Thank you for choosing our hotel for your stays while in the Santa Cruz Area. We look forward to seeing you in the future and please introduce yourself on your next visit to Hilton Santa Cruz/Scotts Valley. All the best, Rich H More

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Additional Information about Hilton Santa Cruz / Scotts Valley

Address: 6001 La Madrona Dr., Scotts Valley, CA 95060
Phone Number:
Location: United States > California > Scotts Valley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Santa Cruz / Scotts Valley 3*
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Also Known As:
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
Hilton Hotel Santa Cruz

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