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All 2 Scotts Valley hotels

Hilton Santa Cruz / Scotts Valley

3.0 of 5 Hotel   |   6001 La Madrona Dr., Scotts Valley, CA 95060
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Ranked #1 of 2 hotels in Scotts Valley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
David M Davis
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487 people have reviewed this hotel

Traveler rating
    226
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Davis
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We were part of a wedding group. The staff was most gracious and accommodating for everything we wanted. The bar staff and restaurant staff were especially helpful with everything. The bed was extremely good.

Review collected in partnership with Hilton Hotels & Resorts

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Rancho Palos Verdes, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

I took my children to this location as an end-of-summer treat. Stayed 2 nights. Everything was ok, nothing spectacular. I would have been satisfied for the comfortable room and beds. What I found lacking was the snooty attitude of the guy that checked us in. I am a Diamond member and was offered nothing special. No room upgrade, no free... More

Review collected in partnership with Hilton Hotels & Resorts

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Worcester, Massachusetts
2 reviews
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel that was nicely decorated. The rooms had plenty of room and were very comfortable. The best part of this stay was the helpful suggestions from the staff. They were very informative and quick to offer some wonderful suggestions. The pool and hot tub were very nice. The gym was a good size with plenty... More

Review collected in partnership with Hilton Hotels & Resorts

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Oakland, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

While my granddaughter and I truly enjoyed the beach and the excitement of the Santa Cruz Boardwalk, at the end of the day, I was soooooo relieved to leave it behind and head to the wooded retreat of the Hilton in Scott's Valley. Our room was clean and quiet, the pool and hot tub were very enjoyable, and we had... More

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

When we first arrived we were thoroughly impressed with the nice view and scenery all around. Our room was on the 4th floor and we had a good view of the adjacent parking lot from our balcony. The first impression of the room was okay. The furniture and inventory were state of the art with a decent TV, tiny fridge... More

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Clearwater, Florida
Top Contributor
120 reviews 120 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a nice hotel! After staying at six different hotels this summer, all Hilton brand, this was my favorite. The location is nice. About a five to ten minute drive to shopping plazas, close to Felton, near Henry Cowell Redwoods State Park, and even not too far away from Big Basin Redwoods State Park. We were able to get to... More

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sedona
Top Contributor
71 reviews 71 reviews
34 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There is so much lacking at this hotel in comparison to what you would normally find at a Hilton Property, I am actually taken aback. First, this is my second stay. Housekeeping on both occassions threw away baggies that I use for both my jewelery and toilet articles for packing. I'm a business traveler and this has only happened in... More

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San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

For all the hype about this place, our two day visit turned out to be a let down. The exterior is great, looks like a castle. But that hides a run-of-the-mill hotel. There is absolutely nothing special or extraordinary about this place. The rooms are pedestrian, bland, and give no sense of luxury. The restaurant has a minimalist menu with... More

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Simi Valley, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Upon our arrival, the staff (Joe) was very nice and checked us in a little early. The room itself was a different story. When we entered the bathroom, we noticed that the maids had left the soap in the shower, covered with hair, from the previous guests. We called the front desk, and they immediately sent someone up to clean... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my girlfriend stayed at the hilton in July during our travel down from San Fransisco.. We hadn't booked and just popped in as booking.com had said there was availability at a good price.. When we arrived at reception we were told there was availability but at double the price!! So we went outside and booked via our phone... More

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Additional Information about Hilton Santa Cruz / Scotts Valley

Address: 6001 La Madrona Dr., Scotts Valley, CA 95060
Phone Number:
Location: United States > California > Scotts Valley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Santa Cruz / Scotts Valley 3*
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Also Known As:
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
Hilton Hotel Santa Cruz

126 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
58

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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