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Casa Madrona Hotel


Casa Madrona Hotel
Hotel class 3 of 5
801 Bridgeway, Sausalito, CA 94965
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Traveler Reviews

56% Recommend
3.5 of 5 stars 113 reviews
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By trip type
All (113)
[ Date ] [ Rating ]
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5 of 5 stars
Just2Cute 3 contributions
Michigan
Jul 6, 2009 | Trip type: Couples

So, guess you can figure out we loved Casa Madrona. We stayed in the new part of the hotel in one of the balcony rooms. Room was wonderful with a large, sumptuous bathroom. Service was great - once we didn't have any creamer for our morning coffee - knock, knock - they were there in a second with creamers. Second... more

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5 of 5 stars
dac3plus 6 contributions
Colorado
May 4, 2009 | Trip type: Couples
2/2 found this review helpful

my husband and i stayed here for 2 romantic nights. there were these very cool old stairs to climb and winding paths to the private outdoor hot tub. our suite was absolutley perfect. clean, top notch linens and very cozy. it was so unlike anywhere i've ever been. it was covered in greenery and the views were so serene. sausalito... more

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5 of 5 stars
CarmellaJ 3 contributions
Dublin, CA
May 4, 2009 | Trip type: Couples
2/2 found this review helpful

My first wedding anniversary was fast approaching, and I called the hotel to make reservations directly, and Brian, the representative was extremely friendly and helpful. The hotel is centrally located in Sausalito, with quaint shops, restaurants, and many picture opportunities just a short walk away. We had a courtyard room and it was like a loft - a sitting area... more

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4 of 5 stars
StocktonTravlers 9 contributions
Stockton, CA
May 3, 2009 | Trip type: Couples
2/2 found this review helpful

My wife and I stayed in this hotel with not much expectations. We were just looking to get away from it all for a few days with a stay in SF too. The hotel was nice but big. It was hard to get to the rooms but thank god they have an elevator. Very weird layout. The room was very... more

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5 of 5 stars
galatsea 4 contributions
Vancouver
May 1, 2009 | Trip type: Couples
2/2 found this review helpful

My husband stayed at this hotel on our way down the coast from Canada. We were given the Rose Suite....and it was just fabulous! Each room in the historic side of the hotel is themed and decorated differently. It really felt like a home away from home. The bed nook was surrounded by windows giving you a feeling that you... more

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5 of 5 stars
CAKatie 34 contributions
Long Beach CA
Apr 12, 2009 | Trip type: Couples
1/1 found this review helpful

Luckily I read the reviews here after the fact, as this hotel was picked out and paid for by friends who were hosting out of town guests for a birthday weekend. I don't know what I would have done if I'd read some of the other reviews that claim staff is rude, the rooms musty and without character. I found... more

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3 of 5 stars
gmiller77 1 contribution
95695
Feb 18, 2009 | Trip type: Couples
0/1 found this review helpful

When I arrived there on Valentines a lady named Nan at the front desk and she was very rude didn't look at me and my wife and acted like we were bothering her. I called down later to get a phone number and she sounded like I was bothering her once again. I do not understand why you would have... more

Management response from
Arteli, Manager

The Staff of Casa Madrona Hotel & Spa wants to thank everyone for their comments on our hotel. Your feedback has helped us to improve our service, property, and standards. We also truly apologize to the guests that didn't enjoy their experience at The Casa Madrona. In 2009 we are working very hard to resolve the inconveniences that our guests...

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5 of 5 stars
KHundahl 11 contributions
Washington D.C.
Dec 15, 2008 | Trip type: Business
5/5 found this review helpful

I had already booked my room at the Casa Madrona when I read the initial reviews on tripadvisor. Needless to say, I was a little concerned based on the comments others had made on here. However, I had a fantastic experience at the hotel. Yes there are 2 distinctly difference room types at the hotel. The first is the "historic"... more

Management response from
Arteli, Manager

The Staff of Casa Madrona Hotel & Spa wants to thank everyone for their comments on our hotel. Your feedback has helped us to improve our service, property, and standards. We also truly apologize to the guests that didn't enjoy their experience at The Casa Madrona. In 2009 we are working very hard to resolve the inconveniences that our guests...

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2 of 5 stars
Travellady22 5 contributions
Vienna, Virginia
Nov 7, 2008 | Trip type: Couples
3/3 found this review helpful

We travel a lot to San Francisco for business and stopover on our way to the Hawaiian Islands once a year. I have wanted to stay in Sausalito for over 30 years, but always stay in other places, SFO, Carmel, Monterey, Healdsburg, etc. So a few years ago, we stopped over for 3 days and I kept begging my better... more

Management response from
Arteli, Manager

The Staff of Casa Madrona Hotel & Spa wants to thank everyone for their comments on our hotel. Your feedback has helped us to improve our service, property, and standards. We also truly apologize to the guests that didn't enjoy their experience at The Casa Madrona. In 2009 we are working very hard to resolve the inconveniences that our guests...

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1 of 5 stars
Timmers510 1 contribution
Oakland
Oct 31, 2008 | Trip type: Couples
4/4 found this review helpful

Like many people, I was impressed with the hotels presentation through their web site. Since I live in the area, I figured I'd stop by and check the place out before booking our honeymoon there. When I called to schedule a visit, I met an incredibly rude and edgy woman named Nan. When I requested to visit the rooms, she... more

Management response from
Arteli, manager

The Staff of Casa Madrona Hotel & Spa wants to thank everyone for their comments on our hotel. Your feedback has helped us to improve our service, property, and standards. We also truly apologize to the guests that didn't enjoy their experience at The Casa Madrona. In 2009 we are working very hard to resolve the inconveniences that our guests...

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Casa Madrona Hotel Address

801 Bridgeway, Sausalito, CA 94965
Sausalito Hotels Casa Madrona Hotel
3.5/5.0
113