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BEST WESTERN Santee Lodge

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10726 Woodside Ave., Santee, CA 92071
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1 room 1 guest
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BEST WESTERN Santee Lodge
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112 Reviews from our TripAdvisor Community

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Traveler rating
    26
    37
    24
    10
    15
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57
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7
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Hebrew first
  • Portuguese first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (26)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (23)
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Apple Valley, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Cleanliness was an issue, debris under/around base of bed. Two worms in bathroom. Plug on the nightstand work didn't work. No bath mat, we had to ask and insist. The mgr. wanted us to use our towels, but those can be slippery on tile. AC "high" cool light not working. We were told the unit only cools on high. We... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Kingman, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stated on my (online) reservation that I had difficulty walking and that I'm handicapped. They assigned me to a room upstairs with no elevator. After I found out where the room was located and told them that I had stated my disabilities on the online reservation, they switched me to a room on the ground level but it had... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Saint Paul, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good hotel. I traveled from Minnesota with my Mother, who has problems walking. After reserving online, I followed up with a phone call to be sure we could get the handicap room. I was told it would not be a problem. We arrived to a front desk that was very welcoming. They helped us to the room and assisted... More 

Was this review helpful? Yes 2
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Santee has few motels but this is the best. Very well kept rooms with microwave and refrigerator in mine. Congenial staff. I forgot some shirts on checkout and Mary called me and offered to send them to me. I was able to return to get them but that extra care makes this place special. 😄

Was this review helpful? Yes 2
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Antioch, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel was an excellent place to stay and to bring my dogs. The staff was friendly and helpful. The cleaning staff was fabulous! Breakfast was great and they served early at 5 a.m. The hotel is close to shopping and freeways.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Jonesboro, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel was very clean and we felt very safe. The staff was helpful and very courteous. We enjoyed the continental breakfast and the location was good and easy access to the interstates. Would have stayed longer but they were sold out.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Riverside, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

We had a softball tournament and it was during the Comic Con weekend. We found this hotel 1 mile away from the Sports complex and in very close proximity to a shopping mall and restaurants. I was pleasantly surprised on how comfortable and clean it was. I will recommend this hotel anytime!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Arizona
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 11, 2015

We stayed here last fall while visiting a friend and enjoyed our experience a lot. Everyone in management we dealt with was very pleasant and accommodating - the room was clean and spacious, the bed and bedding very comfortable. The pool was nice and the Jacuzzi an extra treat - my companion was having a gout attack and soaking his... More 

Was this review helpful? Yes 1
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

La Quinta, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

We had to make arrangements for Father's Day and a graduation party in the San Diego proper but had to stay close to the town where the party was. We were referred to Best Western in Santee. Even though the Lodge is average in exterior and upgrades, the service was fantastic. Very accommodating. We arrived in the late morning to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

2 reviews
4 of 5 stars Reviewed June 7, 2015

The hotel was clean but a little unorganized. I liked the property, the room, and the pool was pretty. They could have just been little more organized with the staff. The computers were down when we checked in and they next day they had to find towels for us when we came back to our room at 3pm. However the... More 

Was this review helpful? Yes
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Dear Valued Customer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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