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All 3 Santee hotels

BEST WESTERN Santee Lodge

2.0 of 5 Hotel   |   10726 Woodside Ave., Santee, CA 92071
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Ranked #1 of 3 hotels in Santee
A recent review
4 of 5 stars reviewed 2 weeks ago
Linda M Ventura
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63 people have reviewed this hotel

Traveler rating
    13
    17
    15
    6
    12
See reviews for
30
10
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Ventura
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this Best Western several times . New owners must have taken over about two years ago. They have really done a great job at cleaning and upgrading . The only complaint I have is the breakfast. Not much to chose from. All the employees are very helpful.

Review collected in partnership with Best Western

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Covina, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our daughter goes to a local college in the area so we have been trying out various hotels looking for a place to call home when we visit her. Well.......We have found it! Excellent service, very friendly and helpful, rooms are clean, and breakfast is better then most places we have stayed at! The only negative is the parking, if... More

Review collected in partnership with Best Western

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BWSantee, Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Clovis, United States
1 review
2 of 5 stars Reviewed March 3, 2014

The hotel was not bad, I needed shampoo as the dispenser in the room was out, this was replaced. During the second day, room service never replaced coffee or condiments. When checking out. Hotel staff did not care and acted as if I was a inconvenience to him.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSantee, Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Draper, UT
Top Contributor
101 reviews 101 reviews
58 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 25, 2014

We had to stay here at the last minute, but it turned out we made a good choice. The manager was super accommodating, especially considering we checked in at 4:30 AM. He gave us a nice quiet room in the back corner, and we both slept great. The room was actually very clean and the bedding was freshly laundered and... More

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BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Wichita, United States
1 review
3 of 5 stars Reviewed February 17, 2014

Although the hotel is older and in need of some room upgrades, the staff is very friendly, professional and helpful. The room was comfortable. The continental breakfast was good with a large variety to include fresh fruit. Large clean pool and Jacuzzi in the center with tables that makes a nice gathering place if you are with a group. Nice... More

Review collected in partnership with Best Western

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BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Dear B. Smith, Thank you for taking the time to give your input on TripAdvisor, we appreciate any and all input from your guests. The entire staff at BestWestern Santee Lodge would like to give our condolences for your loss. We are in the process of renovating the breakfast room and making some upgrades the room themselves. Please accept our... More

San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 11, 2014

I work in the San Diego East County area. I have to stay overnight in a hotel for business at least one night a week. I have been a faithful Best Western customer for years. While other hotels in the area have become increasingly rundown, I have found this hotel to maintain good standards for a reasonably priced overnight stay.... More

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BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Riverside County
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 27, 2014

Kids hated it. Didnt feel safe. Room n bathroom small. I couldnt work on desk cause it was cramp. Room smelled. Didnt get towels...had to ask for clean ones. Didnt clean our room. I threw out the trash cause they didnt. Jacuzzi didnt work. Too many smokers all over the hotel. Sorry...wouldnt stay there again. Seems run down, old.

Was this review helpful? Yes 2
BWSantee, General Manager at BEST WESTERN Santee Lodge, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave... More

St George Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2013

We had a great stay at this motel. We had to bring along our 3 month old kitten and the owner was very accommodating and even gave a discount on the pet fee which was very much appreciated. The room was very clean and the internet service was very fast. Overall it was an enjoyable stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSantee, Front Desk at BEST WESTERN Santee Lodge, responded to this review

Dear Kat555, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Murrieta
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2013

it was a pleasant stay, room were clean , cable service needs improvement and more sports channels, their was breakfast menu changes at this location made which I think the old menu should have been kept

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSantee, Fron Desk at BEST WESTERN Santee Lodge, responded to this review

Dear Sergio Cruz H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

Phoenix, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2013

my stay was nice at this hotel. Everything worked and the grounds are very clean. Good donuts next door also. Close to freeways and some good restaurants. I'll stay here again when I travel to the area on business.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSantee, Front Desk at BEST WESTERN Santee Lodge, responded to this review

Dear Dan B, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

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Additional Information about BEST WESTERN Santee Lodge

Also Known As:
Best Western Santee Hotel Santee
Best Western Santee
Santee Best Western
Address: 10726 Woodside Ave., Santee, CA 92071
Phone Number:
Location: United States > California > Santee
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Santee
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Santee Lodge 2*
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