Rude front desk, the had a negative attitude. Lack customer service but the room was okay.
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Rude front desk, the had a negative attitude. Lack customer service but the room was okay.
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I Guess I am not a fan of double beds. When we made reservations online, we were told roll-a-way beds were available. When we arrived front desk staff said that no roll-a-ways are available for rooms with two beds.
There were stucco crews working on the hotel the evening we arrived. They stayed in the rooms above us and were...
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Thank you for posting your review we appreciate your comments. Local safety and fire codes do not allow us to put rollaway beds in our rooms with 2 beds, we do have some rollaways available for our one bedded rooms. We are sorry if you were inconvenienced and do apologize. We were unaware of the noise from the worker crews...
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We were looking for a cheap place to stay in Santa Rosa, and found that cheap places in Santa Rosa don't exist. But, this place was among the cheapest we could find and had a good location right off of 101. From here it was a 20 minute drive to Sonoma.
We paid $100/night for a room with two beds...
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Thank you for your comments we appreciate you taking the time to post them. We work hard to provide with the best possible accommodations for the most reasonable rates. You were in the area during one of our special events and this made the rate a little higher than our normal rates. We hope that you will come back and...
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Recently returned from a Northern California road trip and had the opportunity to spend a night at the Americas Best Value Inn in Santa Rosa , CA. What impressed me the most about this establishment was the exterior design of the building. A long two story building with a 50's - 60's space age look to it. Very interesting. The...
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Thank you for posting your review we appreciate your comments. We use your comments to evaluate our product and make changes and upgrades as needed. We are happy that you enjoyed your stay and hope to see you again
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We stay here whenever going shopping in Santa Rosa or taking a trip north. Good Value for the money. Anil and family very nice. Quiet if you get a room on 2nd floor back corner away from the main road. Clean and comfy. Nothing plush, but very decent.
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Thank you for your kind words, we appreciate your posting your comments. We work hard to provide you with a home away from home atmosphere and are happy when we have pleased you.
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As many other reviewers have mentioned, this motel is in a questionable part of town. I heard sirens go by 3 times during the night. I felt lucky when I went to my car in the morning and it wasn't broken into. The noise level at night is high - noise can be heard through the walls, through the window,...
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My wife and I headed to Napa and Bodega Bay for our anniversary. Little did I know that there was a NASCAR, state fair and cycling event being held in town or nearby the weekend of 6/26. Checked with a lot of hotels and America Best Value Inns was the only one left with a room. Everyone else was booked...
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Motel is not in a good area..homeless folks hang out in the parking lot behind the motel.Owner/Manager not at all friendly-tried to charge an extra $5 on the pet deposit- did he think I wouldn't see the sign on the desk that stated $15 for 2 pets not $20?Room smelled musty-no coffee pot in room and minimal blankets.On a very...
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Thank you for taking the time to post your concerns, we appreciate your comments and they are important to us. You comments are used to assist us in training our staff and we continuously evaluate our policies and product to affect new changes in our service and facilities. We continuously strive to provide the best lodging experience at the most...
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It was more of a motel than an Inn. It had a very small bathroom which needs updating.. It was close to the highway we needed, but it was located in a bad section of Santa Rosa. Fortunately, it was inexpensive and we only stayed there to sleep each night and traveled to wine country during the day. The free...
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We appreciate your comments we work hard to provide the best possible accomodations and services. We do provide a limited continental breakfast for our guests. We try to keep our rates reasonable and provide the best possible services for our rates.
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After a long drive, my kids,puppy, and I were looking for a motel at midnight, so we couldn't see the neighborhood. There were 5 motels within the 3 blocks, but we chose this one because it looked like we could sneak in our puppy. Though we woke up the manager, he was friendly. At 3am, we woke up the manager...
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