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Hillside Inn

2901 Fourth St., Santa Rosa, CA 95409
Hillside Inn
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100 reviews from our community

Traveler rating
    30
    27
    18
    9
    16
See reviews for
26
24
8
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hillside Inn
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Senior Contributor
41 reviews 41 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 6, 2014

I stumbled upon this hotel while in Santa Rosa for a graduation. The grounds are nicely maintained, room was spotless and the cafe was excellent. This hotel is across the street from the Flamingo Hotel and is walking distance to a drug store and a Safeway. It was also close to Montgomery Village which had a really nice shopping environment... More 

Was this review helpful? Yes 1
Red Bluff, CA
Contributor
14 reviews 14 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 4, 2014

The Hillside Inn is an older motel but that should not deter anyone from booking a stay. We have stayed there three to five nights, four to six times a year over the past ten years or so. The motel is well maintained and efficiently managed. The rooms are clean, neat and are keep up to date with current fixtures.... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

Not really sure why everyone is griping about Bob. When I visit Santa Rosa this is the only place I will stay. Two times in the past 12 years I have had a problem regarding a room and both times Bob took care of it. Bob has a vested interest in the Hillside; he's not just the manager but also... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Top Contributor
265 reviews 265 reviews
19 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed May 18, 2014

I was hesitant to stay here due to all the reviews about a rude man. When I called, a woman answered the phone. She was not rude and was able to guarantee a room for me using my credit card information. When we arrived, she still had the room waiting for us and wasn't rude at all. The only room... More 

Was this review helpful? Yes 1
Santa Rosa, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2014

I rented a room from Hillsiade Inn for an International guest & from the get go the man at front desk gave me a hard time, he was rude & condensending. My guest was resting in his room & put the DO NOT DISTURB SIGN on door. The maid knocks on door saying she HAS TO clean room. My guest... More 

Was this review helpful? Yes 1
Los Angeles
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 13, 2014

I called three months ago to book 3 rooms for end of July. The owner Bob told me nothing was available, he had no waiting list and to call back Mid May. He told me this info not by offering but by my pursuing options. I called back last night and new person said rooms were available, gave me options... More 

Was this review helpful? Yes 1
Peoria, Arizona
1 review
1 of 5 stars Reviewed May 7, 2014

omg I just tried to book a room, and give this guy a credit card because I would be coming in past 6pm. He told me to call him, and prefer not to guarantee my room! and then advised if I didn't like my option I should stay somewhere else! What poor customer service over the phone and floored he... More 

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Pasadena, California
Top Contributor
79 reviews 79 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 28, 2014

This motel in Santa Rosa was built around 1965 and is still in good condition. It has the U-shaped horizontal style surrounding a swimming pool that was popular at that time. The owner still runs it as if it was 1965 and you get a handwritten receipt with "Paid" stamped on it. You can stay here for under $100 a... More 

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Oregon
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 28, 2014

Want rude customer service, your room given away if you run into bad traffic and don't arrive by 4 pm? How about gold flecks in your room's ceiling and 20-year-old bed spreads? If you want that and a pool that doesn't get cleaned very often, the Hillside Inn is for you. If not, run for the hills. I wish I... More 

Was this review helpful? Yes 2
Belmont, CA
Top Contributor
127 reviews 127 reviews
42 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed April 14, 2014

It's been a decade and quite a few visits since we first stayed at Hillside Inn for a week after being out of the country. It was pleasantly "retro" then and has maintained the image with a comfortable, spotless facility that is totally devoid of glitz, glam or the obsequious perkiness that some seem to equate with "service." Prices have... More 

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