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BEST WESTERN Garden Inn

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1500 Santa Rosa Ave., Santa Rosa, CA 95404-5428
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BEST WESTERN Garden Inn
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432 Reviews from our TripAdvisor Community

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Traveler rating
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    166
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • German first
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    (432)
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    (100)
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Encinitas, United States
1 of 5 stars Reviewed 2 days ago NEW

We booked a two bedroom family suite and ended up with one small bedroom with a king bed, a connected auxiliary bedroom with just two queen beds with old creaking matrasses, and a small bathroom. There was no room to sit together and the auxiliary bedroom smelled like it had not been used for a long time. It was expensive... More 

Review collected in partnership with Best Western

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donadidit44, General Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to respond, I do apology for not meeting your expectations, However on our web site it does explain the room layout of the room. There is a table and chairs in the room. I do see that your reservation was only for two people, there should have been enough room for two people, You... More 

Calgary, Canada
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean, comfortable and quiet, it was perfect for a night. Beds are firm, but some people prefer that. Laundry facilities are minimal, so I don't recommend saving laundry for this night. Heated pool behind the cafe is the way to go. We would stay again.

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Galt Ca, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This,is just as it should be. Outstanding staff. beautful location. Super clean rooms. To know that if you ask it will be taken care of. Grat spot for spot. Grass tp --- on. ETC. WE have stayed here a lot in the years before. One year my Wife ended up going to the ER at 2AM. Called the office and... More 

Review collected in partnership with Best Western

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Sacramento, California
5 of 5 stars Reviewed 6 days ago NEW

After reading some of the previous reviews of this motel, I had reservations about staying here. It was only for 1 night so what the heck...how bad could it be? I must say we were pleasantly surprised how nice this property is. Not only is it a decent rate but they are pet friendly with only a $15 pet fee... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I love staying in this hotel. This is my fourth time staying in this hotel. It is my first choice when having to stay overnight in the Santa Rosa area. The staff always try to help me with any special request I may have.

Review collected in partnership with Best Western

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Lucerne, CA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel very clean. People friendly. Restaurant on site for breakfast and dinner. Food very good. Considering the Garden Inn had no vacancies for the entire weekend it was very quiet. Family enjoyed the two swimming pools. Only down side, there were no safety strips in our bathtub (handicapped room) which made showering very slippery. There were several hand rails though.... More 

Review collected in partnership with Best Western

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Yuba City, California
Level Contributor
91 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to stay. Friendly people, clean rooms. The rooms are large and nicely decorated. Fridge, microwave, large flat screen TV and comfortable beds. There is a small pool but I have never had time to use it. There is no free breakfast because there is a restaurant on the premises. This motel is very conveniently located. When I have... More 

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Mckinleyville, CA, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed here several times and find it very clean, friendly and quiet. It is pet friendly and this is my dog's favorite hotel in NoCal when I travel. The staff is always very helpful and friendly.

Review collected in partnership with Best Western

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2 reviews
4 of 5 stars Reviewed 1 week ago

Nice finding a place that held 6 people. Loved having to pay for one room and not two. Nice clean rooms and great location to shopping and restaurants. We were in San Francisco for the day and this was a very convenient drive that wasn't to far but far enough out of the traffic.

Review collected in partnership with Best Western

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Eagle River, Alaska
Level Contributor
293 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location really must be everything. The Sheraton in San Jose was only $109.00, the Best Western Garden Inn in Santa Rosa is about $150.00 - and it is not as nice. However, the staff here are very kind and sensitive to guest needs. We were in town to visit my aunt, and brought her to our room for part of... More 

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