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All 26 Santa Rosa hotels

Courtyard by Marriott Santa Rosa

3.0 of 5 Hotel   |   175 Railroad St., Santa Rosa, CA 95401
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Courtyard by Marriott Santa Rosa
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Ranked #11 of 26 hotels in Santa Rosa
A recent review
4 of 5 stars reviewed 2 weeks ago
kst1 Merced, CA
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168 people have reviewed this hotel

Traveler rating
    25
    75
    48
    14
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Merced, CA
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night recently. I was a little hesitant after reading reviews regarding re-modeling etc but stuck with it. Our room was comfortable, though not as spacious as some other courtyards. The bathromm was definitely on the smaller side. The best part was the location- being right next to the historic Railroad Square and atleast half a... More

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ManagerMax, Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear kst1, Thank you for choosing our hotel knowing we under renovation. I am glad to hear you were comfortable in your room and loved the location. We are adding some nice features to the bathrooms with our renovation that will help mitigate its size. Please visit us again. Sincerely, -Max More

San Mateo, CA
Top Contributor
65 reviews 65 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at the Courtyard before. We had a good price for our weekend stay in the wine country. The property is being remodeled which should be nice when finished. The lobby/front desk area has been completed and looks very nice. Didn't see a remodeled room but our room was clean and comfortable. They are working seven days a... More

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ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear DavenCarol, Thank you for your repeat visits and taking the time to write such a kind review. We too are very excited about our renovation and the new look our rooms and exterior will boast! I hope you will stay with us again when it is once again complete. Sincerely, -Max More

New Orleans, Louisiana
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 4, 2014

We have gone to Santa Rosa for a wedding, it was a great time, the hotel was clean, the only draw back was some of the staff at the front desk, the ladies at the front desk where to busy talking to their friends or texting, would not acknowledged us, the gentleman that mostly work in the day time was... More

Was this review helpful? Yes 1
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear Antonia r: Thank you for choosing our hotel and your kind review. It is comments such as yours that help us to improve so I value the observations you made about our Front Desk Associates. I apologize for the distracted service you received in the evening and am glad our day time associate did especially well. Yes - we... More

Phoenix, Arizona
Top Contributor
58 reviews 58 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed February 10, 2014

Currently remodeling - expected to be done in April. Remodel doesn't include things like dated faucets, popcorn ceiling or hvac (window style) but modernized decor. Mini Starbucks in lobby. Skip the food - tastes like microwaved frozen food. Quiet stay, good water pressure, clean. Close to highway and mall.

Was this review helpful? Yes 1
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear susanlbinn, Thank you for your stay and taking the time to write about your experience. Your comments help us to continuously improve. In fact, much of our popcorn ceilings are going away and with your comment, hopefully they are all going. We are replacing all the sinks with above counter bowl shaped sinks and tubs with glass enclosed showers... More

Santa Rosa, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 2, 2014

This is a former Days Inn that the management has been slow to renovate. Staff upto Marriott standards but rooms not worthy of the Brand. Rooms old. The web site says they are upgrading. We thought a Courtyard refresh but the rooms need way more.

Was this review helpful? Yes 2
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear WillForbe, Thank you for your kind comments regarding our staff. We take pride in our service. You will be happy to know we are doing an extensive renovation on all of our rooms and will be completing many enhancements to our public facilities as well. I hope you will visit us again when it is all finished. Regards, -Max More

San Diego, California
Top Contributor
58 reviews 58 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 9, 2014

Check in was slow because when there is only one person working, you have to wait your turn in line. Our room was fine, clean and comfortable. It was nice to get a hot drink in the lobby in the morning, but everything is additional cost and time availability is limited. Plenty of parking, and easy freeway access.

Was this review helpful? Yes 2
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear jtmze, We value your business and feedback. We do strive to always have two people available for our arrivals. I apologize for the wait. I am glad you found our hotel nice. Please visit us again. Sincerely, -Max More

Austin, Texas
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 8, 2014 via mobile

Stayed three nights. Had a nice king room. Comfortable bed, good shower, great location. This property is basically across the street from the square which is in the heart of town. Great restaurants, shops, and tasting rooms are a short walk away. You are close to highway & in heart of town but property is surrounded by large trees which... More

Was this review helpful? Yes 2
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear jlrb07, Thank you for staying with us for three nights at the Courtyard Santa Rosa! We value your business and are delighted to hear you enjoyed our accommodations and location. Please do stay with us again. Sincerely, -Max More

wyoming
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 2, 2014

The experience was overall nice. Warm and friendly receptionist at check-in (though I had to wait as she finished what appeared to be a personal visit) and the lobby area was clean. The room was what dropped this review to a 3 and not a 4. Light bulb out in standing light by couch, sink stopper broken, vacuum must have... More

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ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear jhskier1, Thank you for staying at the Courtyard by Marriott Santa Rosa. Your comments are valuable as I see you contribute a lot to Trip Advisor. I am glad you found our staff friendly and your statement will help sensitize them to the impressions they make. I was surprised to hear about the cleanliness as we typically get high... More

San Francisco, California
Top Contributor
158 reviews 158 reviews
82 hotel reviews
212 helpful votes 212 helpful votes
2 of 5 stars Reviewed January 1, 2014

The hotel location is good and it is next to Hwy 101 for easy and convenient access to get in and out of Santa Rosa. However the hotel itself really could use a face lift and remodel the rooms. The room we got was quite small and tight, with bathroom sink outside the shower/toilet very much 90's style still. They... More

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ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear toga1k, Cute puppy in your picture! Thank you for your stay and feedback. I regret our lack of service that is certainly not typical of the type of service we usually provide. You will be happy to know we start our grand renovation on Monday and will look great come Spring. I hope you will reconsider staying with us... More

Rockville, Maryland
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 1, 2014

We stayed at the Courtyard in August 2013. It was fine for our needs - nothing exceptional, but nothing horrendous. We stayed using a Marriott Friends & Family discount and had a great rate. The staff was able to process the Friends & Family form/discount without any problems. The hotel was going through some renovations and looked like it would... More

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear lkl6300, Thank you for your stay and review. I am glad we suited your needs and look forward to your return when you can see the results of our renovation. Sincerely, -Max More

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Additional Information about Courtyard by Marriott Santa Rosa

Also Known As:
Courtyard By Marriott Santa Rosa Hotel Santa Rosa
Courtyard By Marriott Santa Rosa Hotel
Courtyard Santa Rosa
Santa Rosa Marriott
Santa Rosa Courtyard
Courtyard By Marriott Santa Rosa CA - Sonoma County
Address: 175 Railroad St., Santa Rosa, CA 95401
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 26 hotels in Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Santa Rosa 3*
Official Description (provided by the hotel):
Courtyard Marriott Santa Rosa has 138 guest rooms including 12 larger king bedded rooms. All nonsmoking and offers free Wi-Fi in all rooms and banquet space. Guests enjoy the outdoor heated pool and whirlpool, fitness center and business center. The modern lobby features a GoBoard 55" touchscreen virtual concierge. The Bistro serves breakfast, dinner, full bar and proudly brews Starbucks 24 hours. Offering free parking, this downtown location is only one block from highways 101 and 12 located in Historic Railroad Square with fifteen restaurants and specialty shops, a mall and downtown Santa Rosa is only a short walk away. "It's a New Stay!" ... more   less 
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