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Courtyard by Marriott Santa Rosa

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175 Railroad St., Santa Rosa, CA 95401
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Courtyard by Marriott Santa Rosa
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Courtyard by Marriott Santa Rosa
Courtyard by Marriott Santa Rosa
Courtyard by Marriott Santa Rosa
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214 reviews from our community

Traveler rating
    40
    99
    53
    16
    6
See reviews for
30
68
9
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Ramon, California
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel a number of times! The property is currently in going through construction to the front entrance, though the only inconvenience was having to enter the property from the rear of the building. The rooms are comfortable and newly updated and always clean! The hotel is easy to get to off the freeway and walking... More 

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear Shirley S, Thank you for your repeat business and understanding of the work we are doing. It is a pleasure to serve you. Sincerely, -Max More 

Dallas, Texas, United States
Top Contributor
62 reviews 62 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First of all, when I pulled in and had to go find the back entrance because of the construction I was a little put off. However, the staff was very courteous and friendly and the construction noise was not too bad...they didn't start too early or go too late. So, other than the entrance/exit challenges the construction didn't really have... More 

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear Douglas G, Thank you for your kind review and I enjoyed reading your comments to our staff. The folks in the Bistro really appreciate the compliment. We look forward to having you back and showing you our new spaces. Thank you for your business. Sincerely, -Max More 

San Mateo, CA
Top Contributor
100 reviews 100 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in town for our annual weekend trip to Sonoma Valley called Savor Sonoma Valley, about twenty wineries serving wine, food and music. We have stayed at the Courtyard several times because it is centrally located and easy to get to. Check in was fast and friendly. They are renovating the hotel and the rooms have been nicely updated.... More 

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear DavenCarol, Thank you for the kind review and returning each year. We look forward to showing you our new drive up, expanded Bistro and having you enter through our new front door on your next visit. Sincerely, -Max More 

East Hampstead, New Hampshire
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here for 3 years in a row and it's always a greet experience. The staff is very accommodating and knowledgeable, the rooms are great and nicely redone. The cafe very convenient and good service for breakfast. I love that is so walkable to lots of restaurants. Also like the walking trail along the river.

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear MarieMcD57, Thank you for sharing your delight with the Courtyard Santa Rosa. I am glad to know the staff, the hotel and its location work great for you. It is a pleasure serving you. Sincerely, -Max More 

Senior Contributor
46 reviews 46 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

There are many hotels that you can go to where you might find one front desk staff member who has the right personality to do the job; however, here every front-desk person had the right personality to do the job. They were helpful, friendly, and smiled. A new good restaurants in the area and directed us toward them. If I... More 

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear hkcpa, It is always reassuring to learn our associates are doing especially well. That was a very nice compliment - thank you. We look forward to serving you again. Sincerely, -Max More 

Kailua, Hawaii
Top Contributor
267 reviews 267 reviews
59 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed March 7, 2015

This was a first stay at this courtyard. There is construction ongoing in the lobby area which is a distraction, but not a major inconvenience. This is an older property with the usual bugs that go with it. During my stay, only one of two elevators was in working order and the other one broke down for an extended time.... More 

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear Jollymon22, Thank you for staying with us. Please accept my apology for the elevator wait and any inconvenience from our renovation work. I am pleased to inform you that both elevators are running great now. Thank you for the compliment to our staff (they're the best) and I hope will stay with us again when our new Porte Cache... More 

Fair Oaks, California
Top Contributor
114 reviews 114 reviews
51 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed February 22, 2015

The hotel is very centrally located in downtown Santa Rosa. The hotel is undergoing a facelift and the you must enter through a back door next to the pool. We ordered a room that would give us plenty of room for 4 with a king bed and a pull out couch, which unfortunately turned out to hold only a single... More 

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ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear suethe, Thank you for your review. I regret the accommodations did not fit your needs and the heater noise disturbed your rest. Please feel free to contact me with the room number so I may ensure it was corrected. I am also sorry we fell short of your expectations by the front of the hotel being under renovation. We... More 

Sarasota, Florida
Top Contributor
345 reviews 345 reviews
44 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed February 15, 2015

The construction that is going on right now is a minor distraction and has little to no impact on the hotel functionality. Check in was seamless. The rooms were spotlessly clean. Request for extra towels and foam pillows was honored in minutes to our room. We Needed to print our boarding passes and the 2 computers in Lobby were being... More 

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear Scott, Thank you for seeing past our exterior renovation work and recognizing our associates for their efforts and our manager, Janet. It means a lot to us. Please visit us again see how it even gets better with all the new features. Sincerely, -Max More 

Sacramento, California
Top Contributor
99 reviews 99 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 16, 2015

The location was right off the freeway and walking distance to a mall and big shopping area that included the Russian River Brewing Company. The first room I was placed in was on the street side and was way too noisy. The second room was on the other side of the hotel, but the only thing available was a handicap... More 

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Thank you for your business and your feedback. I am glad to hear you found our location great and your overall stay was okay. I regret you were disturbed by noise, inconvenienced with a room move and plumbing issues. That is not the type of experience we pride ourselves on. I am confident we resolved the plumbing since, but if... More 

Arvada, Colorado
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 30, 2014

We got Married at the Russian River Vineyard and this was the best price at the time we booked, little did we know the amazing staff we'd encounter would be the reason we'll be back! Exceptional! The bed's could be softer and the wine better priced but NOTHING beat's the service! The Front Desk Manager and her desk staff were... More 

Was this review helpful? Yes
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review

Dear DM444, And, thank you for your amazing review! It always reassuring when we learn our team is doing especially well. Please do visit us again soon. Warm regards, -Max More 

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