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All 26 Santa Rosa hotels

Extended Stay America - Santa Rosa - South

2.5 of 5 Hotel   |   2600 Corby Ave., Santa Rosa, CA 95407
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Extended Stay America - Santa Rosa - South
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Ranked #21 of 26 hotels in Santa Rosa
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27 people have reviewed this hotel

Traveler rating
    4
    7
    4
    2
    10
See reviews for
4
3
6
8
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Clearlake, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed 3 nights and found the room quiet and comfortable. Ability to cook was a bonus. Kitchenware supplied on request. Staff were friendly and helpful. As far as a hotel is concerned .. I've stayed at worse .. and better. Value was fine for what was paid. I'd be okay staying here again, and referring friends.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased that we were able to provide you with a quiet, comfortable stay. As well, it’s great to hear that you found our staff to be friendly and helpful during your visit. Thank you again for your comments. We look forward to seeing you in... More

Santa Rosa, California
1 review
2 of 5 stars Reviewed March 6, 2014

I have been in this Extended Stay for a month now so I feel I can give an honest review. When I checked in the room I was given it was a disaster! The walls had spots not painted, a faceplate missing from an outlet, the carpet was so filthy I would not walk barefoot or in my socks, toilet... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry that the condition of your room did not meet your expectations. I will be meeting with our housekeeping and maintenance staffs to ensure your experience is not repeated. As well, I am sorry that our staff did not attend to your needs... More

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 3, 2014

This hotel was terrible. We were in a room on the third floor. The carpet was filthy, stained and discolored with what looked to be motor oil. The kitchen had one pot, and was not even equipped to cook a simple meal. The ground are a mess, trash and weeds. This was my first and last time staying at an... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that the kitchen was not fully equipped and that the cleanliness of your carpet was not satisfactory. I will be meeting with our staff to ensure that these problems don’t happen again. I appreciate you bringing this to our attention. I hope that you will contact... More

Oakland, California
Top Contributor
101 reviews 101 reviews
51 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed January 22, 2014

average to say the least, check in girl was on a personal call and kept me waiting for several minutes. room was on third floor, lots of cigerette burns on old and worn carpet. In need of a renovation. Bed was noisy kept making noises whenever you moved. wasnt planning on cooking but checked it out, only 1 pot and... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that when you arrived our front desk agent was on a personal phone. Please know, this has been addressed with our staff and I am reviewing our company's standards of customer service with the entire team to ensure this action... More

Santa Rosa, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 16, 2014

First, let me say that I didn't feel welcomed by the clerk at the front desk. Secondly, I was given a key to a room that apparently was being remodeled. Thirdly, the room I was given had no heater. This is not the first time something like this has happened to me at this hotel. There doesn't seem to be... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you had trouble while checking into the hotel, please accept my sincere apology for not making you feel welcome, and also for checking you into a room that was not completely ready for you to stay in. To prevent this from... More

Elk Grove, California, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 26, 2013

Stayed one night. Upon arrival (at 3:15pm) we noticed the grounds were looking very dirty. The check-in room/main office is about 10ftx 10 ft with two chairs & small end table between. The clerk was new & it took her awhile to check us in. The concrete walkway is very dirty, walls dirty, and large garbage cans accent the area... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

Rick - I received a copy of your review, and wanted to take a moment to personally respond. I am very sorry for the level of cleanliness throughout our hotel and for the service our staff provided. As this hotel's manager, I can assure you that I am working with our housekeeping staff to enhance our cleaning services and inspection... More

Bath
Contributor
14 reviews 14 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 25, 2013

Very helpful, accommodating reception and staff in general. Room was clean. Full sized fridge / freezer, kitchen sink, microwave and two stove top burners were great for meals. They offer little packets of dishwashing soap at check-in -- however there's no sponge/dish cloth for that sort of activity. It's not a ritzy neighborhood -- is near to strip of car... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

I appreciate you taking the time to write a review for our hotel. I'm so pleased to hear that while you stayed with us, you had a comfortable room, which was fresh and clean, and that all our staff were able to accommodate you with your needs. Please accept our apologies for all of the smoke you had to smell,... More

Summerfield, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2013

Our four night stay was wonderful. Staff was polite and helpful. Room was spacious and clean. Breakfast offered no protien, but the coffee was hot, strong and delicious, and there was fruit and several starch offerings. Very filling. The price was great. We highly recommend the motel, and if this is typical, the chain.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

Gary - Thank you so much for sharing your experience with us. It is great to hear that our staff provided you with great service and that you enjoyed your clean, spacious room. As well, I am glad that you liked our grab-and-go breakfast overall, and will keep your feedback in mind as we continue to make updates to it... More

Vancouver
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 3, 2013

found a bug in the bed, All the furniture was in bad condition with the exception of a new flat screen. Electrical outlets are falling into the wall (more than one of them). The room was very dirty and just felt really sticky. The wife tried to convince me to sleep in the car instead.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that the cleanliness of your room did not meet your expectations. To prevent this from happening again, I will be coaching my team to be more diligent in cleaning and inspecting the room before check-in. Still, I am pleased to see that our location was suited to... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013 via mobile

I should first mention that I stayed here 3 years ago. My boyfriend and I traveled the country and fell in love with Sonoma County, CA. We decided to return and stayed for 6 months, all at the extended stay. The location is perfect, right off of 101. I have read reviews that said the area wasn't too great and... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review

Thank you for taking the time to write a review of your stay. I am thrilled that you and your boyfriend enjoyed our hotel's location and our property overall. As well, it is great to know that you made friends with other guests and really liked that we are pet-friendly. We hope you enjoyed your time in Sonoma County! Thank... More

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Additional Information about Extended Stay America - Santa Rosa - South

Also Known As:
Extended Stay Santa Rosa
Santa Rosa Extended Stay
Extended Stay America Santa Rosa
Extended Stay America - Santa Rosa - South CA - Sonoma County
Address: 2600 Corby Ave., Santa Rosa, CA 95407
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 26 hotels in Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Santa Rosa - South 2.5*
Reservation Options:
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