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BEST WESTERN PLUS Wine Country Inn & Suites

2.5 of 5
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870 Hopper Ave, Santa Rosa, CA 95403 (Formerly Holiday Inn Express Santa Rosa)
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BEST WESTERN PLUS Wine Country Inn & Suites
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Ranked #11 of 26 Hotels in Santa Rosa
A recent review
4 of 5 stars Reviewed December 20, 2013
Ecave11 Oakland, California
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242 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Wine Country Inn & Suites
See the most recent reviews
Oakland, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 20, 2013

This hotel is very clean and comfortable! The spacious rooms have a flat screen T.V. with patios and balcony's. It is a pet friendly hotel. I paid 20.00$ for my dog for the entire stay. The entire staff is awesome, always helpful and friendly. This is where I enjoy staying most when in the Santa Rosa area!!

Review collected in partnership with Best Western

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Panama City, FL
Top Contributor
74 reviews 74 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 11, 2013 via mobile

We stayed here a year ago and loved it. This time, not so much. We asked for a list of tv stations for 3 days and still haven't gotten one. I have to call the office to find a channel. The guest notebook in the desk is empty, the one that should have hotel and area info, it's empty. We... More 

Was this review helpful? Yes
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

I'd like to thank clmfla for taking the time to share their experience. I want to apologize that your stay was not as successful as your previous stay was. According to our records I show that we did indeed replace your television listing. When I inspected the room today (your departure date), the listing was there on the desk, so... More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

I travel 100+- nights a year for business and typically don't stay at Best Westerns. But I'm glad I ventured away from my point collecting ways and stayed at the BW in Santa Rosa. If you stay at hotels long enough you learn to spot and grow tired of hotel staff's forced smiles and bs upbeat tones of voice. When... More 

Was this review helpful? Yes 2
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

I would REALLY like to thank rwethere y for their very kind review of our hotel. We appreciate everyone's opinion of our hotel, but when a true road warrior has such kind comments about our hotel and services, we know we have hit our mark. Thank you again so much for taking the time to share your opinion. You have... More 

Napa, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2013

I recently stayed at this hotel with a friend. It was very comfortable. The breakfast was good and very generous. We attended a concert at the Wells Fargo Center and we were very well situated. The hotel is easy to get to from Hiway 101.The hotel staff was friendly and welcoming. I would defiinitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

I'd like to thank Dorothy S for reviewing our hotel. I'm glad you had an excellent stay. I hope you had a blast at the concert you attended at the Wells Fargo Center. In my opinion they are one of the best places to catch a show, not a bad seat in the house. I hope we get to see... More 

Montreal
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 7, 2013 via mobile

We recently spent 5 nights here and it served as a great base for visiting wine country. We were only 30 minutes from Napa and within 15 minutes from a number of wineries in Sonoma. There are some fast food places right across the street and grocery stores a short distance away. We had a nice little patio looking into... More 

Was this review helpful? Yes 1
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you so much for sharing your experience. I hope you enjoyed wine tasting in our area. We have recently upgraded the tables and chairs on all of our patios and balconies and I'm glad you were able to enjoy them. We hope you are able to get away from it all again in the near future and come back... More 

Trinidad, California
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 6, 2013

I had just gotten out of the hospital and was staying overnight before going all the way home, the staff checked me in quickly and got me to my room quickly. the suite was well designed for a disabled person. There were multiple choices of places to sit, the bed was really comfortable. Bathroom was very clean and well designed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

I would like to thank MadamQuisby for her review of our hotel. I'm glad you found our rooms accommodating for your needs. When we recently renovated the hotel, we completely redesigned our accessible rooms to what I think is a much better design. I hope you are back up to par and feeling better now, and I hope we get... More 

Santa Ana, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2013

This hotel has it all! Great rates! Great Service! Very nice and spacious rooms! A full breakfast (all you can eat-and not at 5 am - 8 am when you aren't even awake yet -normal hours!) Lots of fluffy pillows! Balcony w/table & chairs to relax with the bottle of wine you purchased from the Local Wineries. Fridge & Microwave... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Great Review! Seriously, thank you for taking the time to write this review, and for your kind words. Sounds like you had a great time in Santa Rosa, and I'm so glad that we were a part of that experience. We can't wait to see you next time you are in the area. Again, Thank you so much for your... More 

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2013

After 6 years of staying at the place across the street we tried here. The staff was wonderful, the room was great, especially the Jacuzzi tub. Lots of towels and a nice free breakfast. The staff made me feel at home and handled all my special requests requests since we were vacationing with the dog.

Was this review helpful? Yes
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you for taking the time to share your opinion of our hotel and services with the rest of the online world. I'm so glad that you decided to give us a try, and hope that we will be your preferred hotel when you are in the Santa Rosa area. Thank you again and we look forward to seeing you... More 

Bend, Oregon
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 2, 2013

We were not able to get an early reservation at our timeshare nearby on short notice, so I went online for a one-nighter hotel. We like Best Western because most are consistent in what they offer. We stayed in Santa Rosa where there are a lot of accommodations to choose from at a better price (maybe that's why they were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed October 20, 2013

We enjoyed our night in Santa Rosa. We appreciated the nice clean room and comfortable bed. We will stay here again when we come back to California. Staff was friendly and very helpful. Good breakfast to start our day.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you so much for your kind words. My staff and I really appreciate you taking the time to share your experience. We look forward to seeing you on your next visit to Santa Rosa. More 

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