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All 26 Santa Rosa hotels

BEST WESTERN PLUS Wine Country Inn & Suites

2.5 of 5 Motel   |   870 Hopper Ave, Santa Rosa, CA 95403 (Formerly Holiday Inn Express Santa Rosa)
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Ranked #11 of 26 Hotels in Santa Rosa
A recent review
4 of 5 stars reviewed 1 week ago
clmfla Panama City, FL
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215 reviews from our community

Traveler rating
    63
    79
    45
    20
    8
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68
78
5
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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northern california
Top Contributor
80 reviews 80 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Opened up my bed to get in and it's soaking wet with a yellow ring and what looks like blood in it...got our money back and leaving. .SO GROSS! They're very sorry but this is absolutely disgusting. .The maids didn't change the bed!!!

Was this review helpful? Yes
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

I'd like to thank Kirsten for sharing her experience. I can understand how she came to this conclusion, however it is inaccurate. The bed was soaking wet because the room developed a leak in the roof. The roof had no issues before, and we were just as surprised as Kirsten was when we inspected the room. The sheets were absolutely... More

Deltona, United States
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

If you are looking for a comfortable sleeping experience and a place to perform online research or business DO NOT COME HERE. Rooms are clean, people are polite, but the beds, pillows, and wifi are worse than I had in the military.

Review collected in partnership with Best Western

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Panama City, FL
Top Contributor
67 reviews 67 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed here 3 times in 3 years and it's wonderful for our needs (quiet, close to family we're visiting, close to freeway). The staff is always friendly. There have been a few glitches (first visit, had to use wired internet access, and had to call their internet "hotline" this visit, problem resolved in under 5 minutes) and this visit,... More

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Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Easy access to the freeway. Room is a bit small for my taste, not enough light. Nice, big TV. Breakfast was just okay, nothing extra-ordinary. Plenty of parking spaces. Not bad for the price. Close to tourist spots and stores.

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Newcastle, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Filthy homeless were sloping food on their plate for breakfast. Staff did not stay at front desk or there was a breach somewhere..sickining..Lousy arrangement of room furnature...TV way up high on the wall..

Review collected in partnership with Best Western

Was this review helpful? Yes 1
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

I would like to thank Everett B. for taking the time to review our hotel. I am sorry that your experience at breakfast was not a pleasant as it could have been. Once in a great while people who are not guests like to enjoy breakfast at the hotel. On the rare occasion that this happens, our policy is not... More

Chicago, IL
Top Contributor
418 reviews 418 reviews
40 hotel reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Best Western Plus is convenient to 101, though navigation requires some thought. The building needs some updating, but our room had recently been improved. There are complimentary water bottles dispensed daily and cookies in the late afternoon. The breakfast was of the quality you would expect. There is definitely an upcharge for the location in wine country. Not a... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Room was clean but needs updating. Rose at the front desk was very hepful and gave us a great recommendation for dinner in town. Stayed one night. Very convenient to RT 101, expensive for the quality of the hotel.

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La Habra
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 21, 2014

Room was clean but shabby, and the outside appearance is not very attractive .The hotel is in a good location, convenient to the 101, but expensive considering the quality. It was the second most expensive place we stayed on this trip, but the most in need of updating. However, the staff were very friendly and helpful.

Review collected in partnership with Best Western

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Irvine, California
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 20, 2014

We checked in, inspected our room and checked out! The room was small, stuffy and the hotel was grungy and needs a good cleaning and a face lift. We have stayed at lots of Best Westerns and this was one of the worst. Look elsewhere.

Was this review helpful? Yes 1
United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2014

Basically, the carpet had not been vacuumed and there was a layer of accumulated dust on the chairs and couch. The walls are very thin, the breakfast items were not what was advertised (we tried to eat there the 1st morning, and 2nd morning, just went elsewhere).The beds/sofa bed were uncomfortable and all of this combined made our, and our... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Wine Country Inn & Suites

Address: 870 Hopper Ave, Santa Rosa, CA 95403 (Formerly Holiday Inn Express Santa Rosa)
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Inn & Suites 2.5*
Number of rooms: 85
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Also Known As:
Best Western Plus Wine Country Inn And Suites
Best Western Plus Wine Country Hotel Santa Rosa
Holiday Inn Santa Rosa
Santa Rosa Holiday Inn
BEST WESTERN PLUS Wine Country Inn & Suites Santa Rosa, CA - Sonoma County

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