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Hyatt Vineyard Creek Hotel and Spa

3.5 of 5 170 Railroad St., Santa Rosa, CA 95401
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Hyatt Vineyard Creek Hotel and Spa
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Hyatt Vineyard Creek Hotel and Spa
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533 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Vineyard Creek Hotel and Spa
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Schenectady, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 28, 2014

Well-run property. You didn't know if you were talking to a manager or a maintenance professional, since everyone had impeccable uniforms, a great smile, and was willing to have a conversation with you. Rooms were well-appointed, and there are nice restaurants a short walk away. Beautiful pool area and a nice courtyard in the rear. Gym is a bit small,... More 

Was this review helpful? Yes 1
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Chris W- Thank you for staying with us. As a small property we are all directly involved in exceeding our guests expectations from the top down. We look forward to hosting your next getaway. Marco Vincenti More 

1 review
4 of 5 stars Reviewed November 27, 2014

According to some reviews I was Leary . But am happy to report it was a great stay. Our room faced the pool and garden. Our room was very comfortable, for 5 nights had great sleeps. The fire pit is a plus and and pool area lovely. All staff friendly. Very accessible to wineries. Spent a day in Russian river... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Robin V- Thank you for the review. I am happy to hear you enjoyed your stay and exploration of Sonoma County. We have a lot to offer... We hope to host your next adventure! Marco Vincenti More 

San Francisco, CA
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 26, 2014

We stayed here one night on the way to an event. The reviews were mixed so I wasn't sure what to expect. I'm a Hyatt Diamond so I think they gave me a better than average room, with a small patio and very close to the pool. The front desk staff member (only one on duty) was extremely welcoming and... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Mamabearette- Thank you for staying with us. I will share your shout out with the front office staff member mentioned. As a Hyatt Diamond Gold Passport member you stay with Hyatt hotels frequently and know what to expect. "Top 10 of front desk staff, ever" is quite a compliment. I am concerned about the sagging mattress comment and will have... More 

Phoenix, Arizona
Top Contributor
66 reviews 66 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed November 20, 2014

I would probably give the hotel 2.5 starts for trying to be a Hyatt. The elevator has old zebra print carpet, the hallys are dirty and you can see all the different paint patchwork on the walls (just pain them!). IN my room everything is dated and old. Big cigarette hole in the curtain. Windows don't seal properly so I... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

World T- Thank you for your candid review. It is apparent from your valuable feedback that we have not only failed to meet your expectations but our own, as well. We take pride in providing the excellent service and accommodations guest expect from a Hyatt. I would like the opportunity to speak to you about your experience. I use all... More 

Vero Beach, Florida
Top Contributor
201 reviews 201 reviews
38 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed November 19, 2014

We have stayed at this property numerous times, and we were not disappointed. Front desk staff (Marco) and concierge (Ryan) provided excellent customer service and were quite friendly and helpful. La Brassiere was also enjoyable.

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review
Google Translation

cb628- Until next time! Marco Vincenti More 

Cork, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014 via mobile

The hotel itself was great, large room well appointed and the location was prefect as a base to enjoy the Sanoma Valley. The staff were superb in our experience, from the concierge who helped rearrange a wine tasting tour as my wife had a sore back after a long drive to the wait staff who were friendly, helpful and genuinely... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

dcud211- Thank you for the review. I am happy to hear you were able to enjoy our hospitality. We hope to see you again! Marco Vincenti More 

Houston, Texas
Top Contributor
68 reviews 68 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 13, 2014 via mobile

This Hyatt property offered everything you expect from a Hyatt. Extremely comfortable room with a large bathroom and wonderful bed. The water pressure was fantastic & more than we expected in drought stricken California. Great amenities from coffee in the lobby to a fire pit in the courtyard. Also it is located along the Santa Rosa creek with walking trails... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Susan K- Thank you for the kind words. I agree... Ryan our concierge is amazing. With his extensive knowledge and connections he is able to offer "insider tips" to our guests with ease. We hope to see you again next time you are in the county of Sonoma! Marco Vincenti More 

Brooklyn, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2014

Very convienient location to town and 101 hwy to SF, Healdsburg. Delightful staff who goes above to accomodate. Don't miss Santa Rosa for your evenings, so close and charming! Truly a hidden gem amongst the boutique hotels and fancy vineyards.

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

bilins83- Thank you for staying with us. Happy travels... until next time! Marco Vincenti More 

New York City, New York
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 3, 2014 via mobile

I recently stayed at this hotel as part of a wedding room block. I've generally heard good things about Hyatt, but this hotel was very disappointing. Old rooms and furnishings, leaky bathroom with constantly wet floors, and labyrinth-like hallways. The hotel was clean, but so far from special and not a place I'd ever choose to stay again. Staff was... More 

Was this review helpful? Yes 1
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

luxevacationlover- Thank you for the review. I am happy to hear you were able to enjoy our Sonoma hospitality here at the Hyatt. I am disappointed to hear you felt our facilities were not up to Hyatt standards. We continually look for ways to improve the guest experience and I have shared your comments with our management team. I would... More 

New York City, New York
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 1, 2014

Picked this place due to location. It's a great place to stay while touring the Sonoma wineries. It's close to many of the wineries and downtown Santa Rosa is across the street. The staff was great. They gave suggestions for local breakfast spots and places to dinner. The room was spotless. I had called the concierge prior to coming out... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

CFtravler2014- I am happy to hear that we were able to assist you when exploring Sonoma County. When in doubt... ask a local! We are happy to recommend some personal favorites that will ensure your stay is a memorable one. We hope to see you again soon. Marco Vincenti More 

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Additional Information about Hyatt Vineyard Creek Hotel and Spa

Address: 170 Railroad St., Santa Rosa, CA 95401
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Vineyard Creek Hotel and Spa 3.5*
Number of rooms: 155
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Also Known As:
Hyatt Vineyard Creek Hotel Santa Rosa
Hyatt Vineyard Creek Hotel And Spa Santa Rosa, CA - Sonoma County
Hotel Style:
#4 Romantic Hotel in Santa Rosa
#4 Business Hotel in Santa Rosa
#4 Family Hotel in Santa Rosa

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