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All 26 Santa Rosa hotels

Hyatt Vineyard Creek Hotel and Spa

3.5 of 5 Hotel   |   170 Railroad St., Santa Rosa, CA 95401
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Ranked #5 of 26 hotels in Santa Rosa
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442 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

My husband & I stayed here for a one night getaway from the kids. It's an older Spanish style looking building which is appealing in Wine Country. The staff is excellent and very attentive. There was some confusion with the package I booked, but they made sure to quickly & kindly correct the mistake. We booked the romance package which... More

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Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Mecruz- I am very happy to hear you enjoyed your stay. We hope to see you again for your next getaway. More

Stockholm, Sweden
Top Contributor
69 reviews 69 reviews
45 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In the middle of Santa Rosa, close to the freeway 101 but quite and calm with nice pool and hot tub. Room cosy and clean, good bed and tele, internet and everything. The breakfast was in another building but not too far away. we had a nice room on the ground with a small patio, Personell friendly and helpful. can... More

Was this review helpful? Yes 1
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Ulf S- I am happy to hear you enjoyed your stay. As summer is Santa Rosa quickly approaching I know more of our guest will be able to take advantage of our pool and patio courtyard as you described. Thank you for staying with us and we hope to see you again! Marco Vincenti More

San Diego, California
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is a Hyatt in name only. Dated rooms, patio door doesn't close properly, and (worst of all) the bed sags in the middle, making for a terribly uncomfortable sleep. Stay elsewhere and don't spend your money here. There are better options in Sonoma.

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Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

jaumias- I am very sorry to hear of the multiple issues you encountered during your stay. Our maintenance team strives ensure all of our guest rooms meet the high standards we expect from ourselves and our guests have come to expect from the Hyatt Vineyard Creek. Obviously we failed to meet those expectations during your stay. Please contact me at... More

Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Room is blah and boring. Carpet in the lobby is dirty. Booked a king room, received a queen room. If there is no king room available, then you shouldn't advertise that it's available. We would've picked a different hotel with a king room. Staffs are nice. Other than that, this hotel is not up to the Hyatt standard!

Was this review helpful? Yes 1
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Yayit001- Please accept my sincere apology for not meeting your bed type request. I am happy to hear our staff delivered the level of customer service one expects at a Hyatt. Please call me at your convenience so we can discuss your stay. I can be reached at (707) 636-7139. I look forward to hearing from you soon. More

Los Angeles
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed on this property several times. Of the choices for the Santa Rosa/Rhonert Park submarket, this hotel has the most for the price. Nice common areas, great helpful staff, very clean rooms and comfortable beds and bedding. Pricing can be quite high around events and during the high season. Best to book well in advance and check back... More

Was this review helpful? Yes 1
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Surfdog15- I am happy to hear you enjoyed your stay. We hope to see you again soon. More

Fort Collins
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When I booked this hotel - through Hyatt, not through a third party - I selected a room with a courtyard view, which was displayed on my email confirmation. Instead, we were given a room with a view of the parking lot (though it also had a view of the Courtyard Marriott sign across the street). Frustrating. The room was... More

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Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Christina W- I am disappointed to hear we not only failed to meet your expectations but our won as well. I will discuss these opportunities with the team members involved to constructively maintain the high standards we aim to provide. Please call me at (707) 636-7139 so we can discuss your stay. More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The tv wants 10$ a day to use the internet. We did not have a refrigerator when we arrived, but the next day one was installed. They told us that they were just now permitted to have the refrigerators in the room, and I couldn't help feel like they were dishonest. Also, we found a notice that the linens will... More

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Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Johnrabar- Thank you for your comments. During your stay we did install refrigerators in all of our guest rooms. These will be provided for every guest at no cost. I am disappointed to hear we disrupted your during this process. As you mentioned our TV system does offer limited internet at a cost of $9.95 a day. Internet is quickly... More

Dawson City, Yukon Territory, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

It has been some time since I have stayed at a property with such great service. Nice rooms, nice touches, good locale. I was able to walk around during the evening. As a single female, I felt comfortable. Nice shops nearby, an a great running/walking trail behind the hotel. I would absolutely return to enjoy the region from this spot.

Was this review helpful? Yes 1
Scotia, New York
Top Contributor
66 reviews 66 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 18, 2014

Stayed at the Hyatt in Santa Rosa for the proximity to wine country and the ability to walk to Russian River Brewing. The staff provided assistance as needed: directions, wine glasses, and plates and forks. The room was a decent size, the beds comfortable, and the shower okay. The ability to walk outside and have a glass of wine by... More

Was this review helpful? Yes 1
Minnesota
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

The service here was great. Initially, I was irritated with them because I had booked a hotel room with a patio and they emailed 3 days before to say they didn't have one but would give us free breakfast at La Brasserie next door. That turned out to be a better deal. The concierge helped me plan out a couple... More

Was this review helpful? Yes 1

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Additional Information about Hyatt Vineyard Creek Hotel and Spa

Also Known As:
Hyatt Vineyard Creek Hotel Santa Rosa
Hyatt Vineyard Creek Hotel
Hyatt Santa Rosa
Santa Rosa Hyatt
Hyatt Vineyard Creek
Hyatt Vineyard Creek Hotel And Spa Santa Rosa, CA - Sonoma County
Address: 170 Railroad St., Santa Rosa, CA 95401
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Santa Rosa
#4 Romantic Hotel in Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Vineyard Creek Hotel and Spa 3.5*
Official Description (provided by the hotel):
3 story boutique hotel with Tuscan-style architecture. Rich wine country colors and oversized furniture gives the feel of comfort and home in the lobby and rooms. Sun drenched courtyards border the meeting rooms, allowing for natural light and patio access on our 14,000 square feet of space. The wisteria covered walking paths are bordered by a 80 foot water wall and 18,000 square feet of open grass space and gardens. ... more   less 
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