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Hyatt Vineyard Creek Hotel and Spa

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170 Railroad St., Santa Rosa, CA 95401
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Hyatt Vineyard Creek Hotel and Spa
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Hyatt Vineyard Creek Hotel and Spa
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603 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very nice modern hotel for being in Santa Rosa. We have stayed at most of the hotels in the area and loved the decor and customer service at the Hyatt. The onsite restaurant has good food but needs to lower the lights and get a better vibe going in the bar area. It is not very welcoming for being in... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Lov2travv- I will share your thoughts about the restaurant with our management team. I am delighted to hear your enjoyed your stay. We hope to see you again. Marco Vincenti More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I rate the hotel, the room, the grounds, the amenities, but most of all the employees as 5+. Chris and Marco at the front desk, Kimberly and Esmerelda at the restaurant and all of their associates I had the pleasure to deal with, as wonderful and a credit to Hyatt. I was traveling alone with my well behaved dog and... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

DouglasE54- It was a pleasure to meet you and your traveling companion. Thank you for the review. We hope to see you again soon. Marco Vincenti More 

Melbourne, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a regional Hyatt, well located if you need to be in the Santa Rosa region or want easy driving access to the Sonoma Valley vineyards. We have stayed a few times, always with interconnecting rooms (not just adjoining). Rooms are very comfortable, good beds & linens. Bathrooms are small (shower over small bath) & bit dated. Plenty of... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Cat M- Thank you for the review. We hope to see you again soon. Marco Vincenti More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Great location and friendly staff. Met interesting people each night at the fire pit. Easy walk to Railroad Square, Santa Rosa Mall, and Courthouse Square. Great food/restaurants, bars,and,shopping..Everything except a drug store was nearby.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Phil C- I am delighted to hear you were able to enjoy all that Santa Rosa has to offer. We have many complimentary amenities available for our guests to ensure their focus is enjoying wine country. For items we are not able to provide there are may options not far from the hotel including a pharmacy. The members of the... More 

Duxbury, Massachusetts
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

I checked in at 2am and there was one person who was at the hotel. She was very nice and helpful to make sure that my family and I were able to get to bed quickly. Although we had asked for extra bedding and the only thing available was towels. We then asked housekeeping the next morning which upsetting. Our... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Caroline V- When you check in to hotel at 2 am with your family you are looking for a friendly expeditious experience. I am glad to hear she delivered. I am disappointed to hear we did not respond to your requests during your stay. It is our policy to check each item in the room every time we rent it... More 

Brussels
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very warm room, not so good cleaning in the room and all of the icemachines in the hallways were out of order. On the other hand breakfast was all you could ask for and the staff at the frontdesk was very helpfull. We were able to check-in to our room at 10 am when we arrived at the hotel. Over... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

katarinaw166- Our restaurant and chef take great pride in preparing local food with great service. I am delighted to hear you enjoyed your meal. I have checked all of the ice machine and vending areas on the property all all are in working order, a cool room and cold ice are both necessities during the hot summer months here in... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice hotel and staff, but it is located next to "transient highway" according to police. If they are bold enough to steal a bike from a high traffic parking lot in broad daylight, I guarantee they will do worse soon enough.

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Daniel L- I was very disappointed to hear that your bike was stolen off of the back of your vehicle, it’s incredibly disappointing and frustrating to have a positive stay experience ruined this way. We are in the revitalized yet quaint downtown area of Historic Railroad Square, which is generally very safe, but unfortunately, this kind of theft happens on... More 

San Francisco, California
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a quick and easy checkin and the hotel is very peaceful and did not seem busy. We had a nice large room but it seemed a bit old and dated. Some of the furniture was broken but not obviously broken. The restaurant service was very accommodating and friendly. Overall a nice unremarkable stay.

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

MSDN02- Thank you for bringing your concerns about the furniture to my attention. We were able to address them immediately. I am happy to hear you enjoyed your stay. We hope to see you again soon. Marco Vincenti More 

Sunnyvale, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife and I thoroughly enjoyed our time at the Vineyard Creek Resort. The hotel grounds are beautiful. Downtown Santa Rosa was within walking distance and lots of choices to dine. We’re already looking forward for our next trip to Santa Rosa and staying again at the Hyatt.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Jay S- Thank you for the review. We look forward to your next visit. Marco VIncenti More 

Salinas, California, United States
Level Contributor
163 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful place to stay in an easy to get to location. We were attending a Country Music Festival at Sonoma County Fairgrounds and wanted to stay close by. Marco Vincenti checked us in and was incredibly friendly and clearly loves his job. He made us feel welcome and seemed genuinely interested in why we were visiting the area. He was... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

556danaa- It was a pleasure hosing you and your friends! I am delighted to hear your stay was enjoyable. We hope to see you again soon. Marco Vincenti More 

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