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Hyatt Vineyard Creek Hotel and Spa

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170 Railroad St., Santa Rosa, CA 95401
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1 room 1 guest
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Hyatt Vineyard Creek Hotel and Spa
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649 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The service staff goes out of their way to give give a great stay. Went to search out new wines, and to my surprise an In-n-out burger 1 exit away. How happy could I be. The rooms are really spacious and amenities are excellent. A beautiful courtyard has a great bar most of the year.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

nice and nice I am telling fact that this particular hotel is one of my best choice for stay in future Me and my wife enjoy our stay even this hotel has free parking woo nice to enjoy please take advice that make this hotel your choice also

Review collected in partnership with Hyatt Hotels

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Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

452rakeshb- Thank you for the review. We will see you next time. Marco Vincenti More 

Saratoga, California
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is way over priced, but maybe it was the time of year. This hotel should have been priced at $200 and not $4XX. The rooms were clean and the bed was nice. That is about it as it pertains to the room. The room as a whole looks tired. First think I noticed was a tired desk that... More 

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Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

mdh95070- Thank you for the review. I have addressed your concerns about the condition of the desk in your room with our maintenance team. Marco Vincenti More 

Owatonna, Minnesota
Level Contributor
11 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 7 days in our honeymoon. We had a king suite with French doors that had a patio and was right across from the pool. We felt very comfortable here, the room was huge! The concierge helped us everyday planning out our activites.

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Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Katie B- Congratulations on your wedding, I am happy to hear we could play a part in your joyous occasion. I hope you will consider staying with us again for one of your many wedding anniversaries to come! Marco Vincenti More 

los angeles
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in resort suite which was huge., Living area for rollaway for daughter and master bedroom. Nice quality but dated furniture. Table tops had water damage. Cushions on chairs stained. Carpet industrial style but also stained. Long line for check in at 7:30pm on Friday. Only one staff member checking people in. Another staff member leaving despite long line. Staff... More 

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Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

laxcruising- Fist and foremost I would like to take this opportunity to apologize for the service failures your encountered at check in. It is our goal to provide each guest with an expedited check in and pre-place any requested items in the guest room before they arrive. We failed to do either. As you mentioned we did encounter a fire... More 

Sarasota, United States
1 review
2 of 5 stars Reviewed 1 week ago

Internet shows a clean modern hotel when in fact this hotel is in desperate need of a serious renovation. The hallways are dirty, The rooms have old worn furniture. Think long and hard before staying at this hotel.

Review collected in partnership with Hyatt Hotels

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Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Ken D- Thank you for the feedback. We take great pride in our service and facility and strive to be the best hotel in Santa Rosa. We are planning on addressing the concerns mentioned in your review with an upcoming renovation. I would love to have the opportunity to speak to you about your experience. Please call me at your... More 

Hartsdale, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel while visiting the wineries in Sonoma. The hotel is clean, has a pretty outdoor pool area and the staff were attentive. The concierge, Ryan Alton, stood out and really helped us shape our vacation into a wonderful one. He provided us with some structure for our itineraries each day, tailoring it to our preferences... More 

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Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

BlairH111- Ryan our concierge is a fantastic ambassador to wine country. I am happy to hear you were able to take advantage of his knowledge and contacts. We hope to see you again soon. Marco Vincenti More 

Ohio
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed two nights as part of our vacation in California. They upgraded our room for free and were extremely pleasant and helpful. They arranged passes for nearby wineries. We had a great time. The food and service at the onsite restaurant were very good, as well. Next time we will stay longer!

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Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Bumper227- Thank you for the review. We hope to see you again soon for a longer stay. Until then! Marco Vincenti More 

Scottsdale, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel as part of a wedding in Sonoma and were excited because the pictures online are magnificent. The hotel itself does not deliver and is simply average. Even with the wedding discount, the hotel was very overpriced.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

Jeffrey F- Thank you for the review. I am disappointed we were not able to meet your expectations. I would like to speak to you to get a better understanding of how we can improve. Please contact me at your convenience. Marco Vincenti (707) 636-7139 More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We began staying at Hyatt Vineyard Creek in 2007, and it is our regular hotel on our annual wine country harvest trips. The staff is pleasant and accomodating, and the concierge is very knowledgeable about the wineries. He will help you plan your day, directing you to tastings that you might like, and has lots of good suggestions about restaurants... More 

Was this review helpful? Yes
Marco_Vincenti_FOM, Front Office Manager at Hyatt Vineyard Creek Hotel and Spa, responded to this review

SHARONANDRUSSELL- Thank you for the excellent information regarding our location as this will surely help future travelers. We hope to see you again soon. Marco Vincenti More 

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