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Motel 6 Santa Rosa North

3145 Cleveland Ave., Santa Rosa, CA 95403
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1 room 1 adult
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Motel 6 Santa Rosa North
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74 Reviews from our TripAdvisor Community

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Fairfax, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 22, 2015

I have slept in many a cheap hotel, and have enjoyed many an inexpensive accommodation that I would say are a good value. This hotel is not one of them. We visited in November, and although this is California, it does get a bit chilly at night in this season. The "heater" setting upon entering the room should have tipped... More 

Helpful?
1 Thank lds1s
6Team, Brand Experience Team at Motel 6 Santa Rosa North, responded to this review

Dear Guest, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the various issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact... More 

Cambridge, Massachusetts
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 20, 2015

While this is probably the nicest Motel 6 I have ever been in in terms of the look and upkeep of the property overall, there is something super sketchy going on with the management here, and there is a strong possibility that there is either cameras in the room, or there is some sort of corruption going on behind the... More 

Helpful?
2 Thank Sonja727
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 12, 2015

The towels were dirty/stained. There was hair on the bathroom door and in the tub when we arrived. The a/c didn't work well and the cover panel was missing so we didn't know which way was on or off. The other person staying with me was given a hard time trying to get a new key when I wasn't around.... More 

Helpful?
1 Thank Tabitha G
6Team, brand expericened team member at Motel 6 Santa Rosa North, responded to this review

Tabitha, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the key card issue and odor conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on... More 

Travelers are raving about these Santa Rosa hotels

Portland, Oregon
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 26, 2015

The front desk staff were close to incompetent! They could not seem to complete the registration or get the keys programed to work on the room door. Took them 3 attempts to get the key to work. The front desk area was full of very unhappy guests who had been promised a room that was no longer available or told... More 

Helpful?
1 Thank g h
6Team, brand expericened team member at Motel 6 Santa Rosa North, responded to this review

Dear Guest, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service... More 

Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 1, 2015

A bit surprised to find the room had hardwood floors, not carpet, and room amenities did not include shampoo or hair dryer. The Wi-Fi was advertised as being a $2.99 charge, but when I requested a password during check-in they gave me a code for free access. Nice! Parking was easy, bed was comfortable, AC was lacking in efficiency but... More 

Helpful?
1 Thank ddrischell
San Francisco, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 31, 2015

Room looked pretty nice -- renovated with hardwood floor, new sink/bathroom. But reeked heavily of cigarette smoke, which did not go away at any point during my stay, despite the fan/AC blasting on high. Check-in was also a drag, with the attendants being super slow and unable to speak clear English.

Helpful?
1 Thank TheBaseballTraveler
6Team, brand expericened team member at Motel 6 Santa Rosa North, responded to this review

Dear Guest, Thank you for posting your review. We apologize for the inconveniences you experienced with the availability of a non-smoking room. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details... More 

1 review
1 of 5 stars Reviewed August 18, 2015 via mobile

Filthy bathroom with no help from the front desk employees. Dirty rubber mats were across the bottom of the tub. Pictures below. The police were at the motel 2 separate nights. 3 squad cars at a time. Put Bulls chained up in front of motel. Awful!!!

Helpful?
Thank Andrea K
6Team, brand expericened team member at Motel 6 Santa Rosa North, responded to this review

Andrea, Thank you for taking the time to post your review. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. Please know the issues you describe... More 

Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 1, 2015 via mobile

I thought this was an affordable place for Napa Valley. It's truly the worst place I've stayed in America. As a woman I felt very unsafe and vulnerable. Which I wasn't expecting at all in Napa!! They had very unsavoury people staying here. That seemed to be drinking and shouting and making noise all night. Car engines revving and doors... More 

Helpful?
Thank Esta M
6Team, Brand Experience Team member at Motel 6 Santa Rosa North, responded to this review

Dear Esta, Thank you for taking the time to post your review. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. Motel 6 standards for quality... More 

San Francisco, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 29, 2015

My husband and I checked in at Santa Rosa quite late, the reception guy (he was very nice, but a little confuse) took quite a while to find our reservation. Once we were back to the car, the guy run after us saying: "I am sorry, I put you on a smokers room, but I just realized you requested a... More 

Helpful?
Thank Mari_ideiasnamala
6Team, Brand Experience Team member at Motel 6 Santa Rosa North, responded to this review

Dear Mari, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. Our standards for quality rest on the... More 

Ukiah, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 21, 2015

This isn't a high-end hotel, but it was nice. The room was clean and recently updated. It had laminate on the floor rather than carpet--which is nice because no musty smells you can get in hotels. The staff was very polite, too. We only stayed one night, but I'd definitely stay here again.

Helpful?
1 Thank r0xann
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