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All 26 Santa Rosa hotels

Quality Inn and Suites Santa Rosa Wine Country

2.5 of 5 Hotel   |   3000 Santa Rosa Ave., Santa Rosa, CA 95407 (Formerly Pacific Inn and Suites)
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Ranked #22 of 26 Hotels in Santa Rosa
A recent review
4 of 5 stars reviewed 3 weeks ago
DKool Encinitas, California
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114 reviews from our community

Traveler rating
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    30
    28
    24
    20
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30
43
7
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
SF Bay Area
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for a last minute trip to Sonoma County because our usual hotel was fully booked. Hallway carpets need cleaning. Our room was clean and in good condition. The TV worked well with HD and proper aspect ratios on all channels. While this hotel seemed fine at first it was way too noisy when we tried to sleep.... More

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San Jose
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros: Comfortable bed and plenty of parking. Cons: Not very clean, ragged carpets, noisy, not enough food in the too small dining room. The window AC was on full blast or not at all. The maids parked their carts right outside our room at 8:00am and were very LOUD. The doors are the type to SLAM if people don't ease... More

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Roseville, California
Top Contributor
94 reviews 94 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here because most other hotels were booked due to a large number of wine country events that weekend. It became very obvious as to why this hotel was not booked the second we entered the hotel. The lobby carpet was absolutely filthy, stained, and disgusting, and the furniture was strictly low-quality. The bathroom in the... More

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here because we were on the road in August on a Saturday night without reservations. After finding a couple of places in Sebastopol were full, and one place wanted $350 for the night, we agreed to take the "last room" at the Quality Inn in Santa Rosa for $250, making the reservation over the phone when we were... More

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Encinitas, California
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean hotel to have a place to lay your head and feel comfortable. Beds are good as are the pillows, the restroom is clean and the room has what you need for a stay if you use it like we did. Wine taste all day, dinner at night and then go back to relax and sleep. Staff is very... More

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Castro Valley, California
1 review
5 of 5 stars Reviewed July 20, 2014

Roger and his staff are top notch, the rooms are always clean, and everyone at the front desk is friendly and very helpful. I am in Santa Rosa every other week on business, so this has become my home away from home!

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Federal Way, Washington
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 9, 2014

We arrived at the Quality Inn late on a saturday afternoon after a long drive. I knew from earlier reviews that this wasn't the best place in town, but it was the only location that had rooms available two weeks before our intended arrival. So we were a bit apprehensive as to what we'd find. The hotel is located on... More

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The World
Top Contributor
309 reviews 309 reviews
34 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed June 27, 2014

We do not agree with the negative comments on TripAdvisor, although we understand some of the criticisms. We have what we would call constructive comments for improvement. They are directed mostly to the owner, rather than the hotel manager or staff. Roger Patel, the hotel manager, was an excellent host. When we checked in, Roger made sure that we had... More

Was this review helpful? Yes 1
Roger P, Manager at Quality Inn and Suites Santa Rosa Wine Country, responded to this review

Thank You for staying with us. Your feedback is important to us and we will strive to improve our service and amenities. We hope to see you next time when you are in town. Thanks, Roger Patel More

Camarillo, California
Top Contributor
462 reviews 462 reviews
83 hotel reviews
158 helpful votes 158 helpful votes
2 of 5 stars Reviewed June 6, 2014

There are much less expensive hotels with seemingly the same amenities, and there hotels with many more amenities that cost just a little more. The Quality Inn down the road in Petaluma is a much better choice. First off, the location of this one is not very good. In an industrial part of town near an RV park, there are... More

Was this review helpful? Yes 1
Livermore, California
2 reviews
1 of 5 stars Reviewed April 21, 2014

If I could rate the quality and service a zero I would. I booked my hotel on 4-7-14 with Kristen for a CLC rate king bed with microwave for $71.99. When I arrived on 4-11-14 Kristen didn't have anymore rooms left with a fridge & microwave. She asked if I wanted to upgrade for $20.00. I stated no I did... More

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Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine Country, responded to this review

We are sorry you were not happy with your stay here. We apologize that Kristen did not offer the service you expected and will look into this situation. We are sorry that breakfast was not adequate for you, however, we do offer more than what you mentioned in your survey. We have a waffle maker, sausages, hard boiled eggs, wheat... More

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Additional Information about Quality Inn and Suites Santa Rosa Wine Country

Address: 3000 Santa Rosa Ave., Santa Rosa, CA 95407 (Formerly Pacific Inn and Suites)
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites Santa Rosa Wine Country 2.5*
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Also Known As:
Quality Inn And Suites Santa Rosa Wine Country Hotel Santa Rosa
Quality Inn Santa Rosa
Santa Rosa Quality Inn
Quality Inn And Suites Santa Rosa Wine Country CA - Sonoma County

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