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All 26 Santa Rosa hotels

Extended Stay America - Santa Rosa - North

2.5 of 5 Hotel   |   100 Fountain Grove Pkwy., Santa Rosa, CA 95403
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35%
Ranked #21 of 26 hotels in Santa Rosa
A recent review
4 of 5 stars Reviewed May 24, 2014
CaliGrl1225 Santa Rosa, California
  • Overview
  • Reviews (29)
  • Photos (9)
  • Amenities
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  • Room tips (7)
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29 people have reviewed this hotel

Traveler rating
    3
    7
    9
    4
    6
See reviews for
4
5
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Federal Way, Washington, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed there two nights for a triathlon. The staff was nice, however we simply didn't like the property, location or format. We arrived after a long drive to discover there is no public restroom in the cramped lobby so were escorted to a back office employee restroom. The room had an odd smell like it had previously been smoking. Galley... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that the bed was loud and that there was an odor. In response to your feedback, I will be working with my maintenance engineer and housekeeping staff to make sure the rooms are all serviced properly. As well, I regret to hear... More

San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed at the Extended Stay in Santa Rosa. Almost immediately upon checking in, I heard a commotion directly outside our ground level window. Looking out the window I witnessed a man kick another man in his head as though he were kicking a football. I called the front desk staffer, who came out, but by that... More

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Santa Rosa, California
1 review
4 of 5 stars Reviewed May 24, 2014

I recently moved to Santa Rosa and spent a month at the hotel with my cat. The rooms are a nice size with a kitchenette. I was very nervous about staying there after reading other reviews but Linda quickly changed my mind. I have asthma and when I mentioned the room smelled some, she came right down and sprayed the... More

Was this review helpful? Yes
Davis, California
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed May 4, 2014

The good: this is a good location for budget hotel. Lots of pillows and linens were clean. Extra space and kitchen good for family or long term stay. The bad: garbage not emptied, bed barely made, no shampoo, conditioner, lotion, or even dish soap to wash the dishes. Refrigerator was barely cool.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

I want to thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed our location, your bedding and your spacious room. Still, I apologize for the issues you had with the garbage. I will be meeting with our housekeeping staff to ensure this does not continue in the future. Please know that... More

Mendocino, California
1 review
1 of 5 stars Reviewed February 20, 2014

Three rooms booked all non-smoking queens - we ended up with two rooms that were smoking rooms and one n/s on the smoking floor (?). Avid non-smokers beware... I am not kidding when I say that the beds were sloppy and we were not sure if they were really clean. Here's the really icky part - mold and ick were... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

Carol – I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that the cleanliness of your room did not meet your expectations. I have talked with our housekeeping staff to ensure these issues do not occur in the future. As well, I apologize that you were given a smoking... More

Pismo Beach, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2014

Thank you for a pleasant stay for about two weeks during early January. I appreciate the hotel providing clean and functional accommodations for me during my time there. With 10+ years in guest services, I wanted to provide you with some feedback as to what a guest experiences with you. Strengths Room - Kitchen. The kitchen was a really cool... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

James – I appreciate you taking the time to write a review of your experience with us. I am glad to hear that you enjoyed your fully equipped kitchen, free Wi-Fi and our grab-and-go breakfast. As well, I am happy that you found our night staff to be courteous and friendly. Still, I apologize that you experienced some odor and... More

Atlanta, Georgia
Top Contributor
122 reviews 122 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 17, 2013

Late arrival, pleasant service, efficient and cost effective. This Extended Stay is clean and convenient for local business with proximity to the Redwood Highway and the ride back to the Bay Area. For business or slightly longer stay in the neighborhood, this ExStay is just fine.

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Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

Mike - Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your clean, comfortable room, our staff's service and our hotel's location. We hope to see you again soon. More

Santa Rosa, California
1 review
5 of 5 stars Reviewed September 19, 2013

Great stay can not find anything to complain about, wish there was a pool but that is it. That Rebekah lady at the front is the icing on the cake if I had a problem she fixed it as soon as possible, with absolutely no issues! Overall the hotel is a great location, close to the mall and other shopping... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

Thank you for your great review of our property. I am pleased to hear that the location of our hotel was ideal for your stay. We strive to provide exceptional customer service, so I am very pleased to hear that Rebekah and our staff provided our standard of service. Also, it is great that you found your guest room and... More

Ballwin, Missouri
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed August 28, 2013

Upon checking in the clerk said we were on the third floor, that they had smoking rooms on this floor but ours was not a smoking room. Yes, as we walking down the floor smoke was evident, entering room none until we used the bathroom which must share the ventiation system via fan from other rooms. Also had to think... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

Sue - Thank you for your recent review of your stay. I am sorry to hear that you noticed a smoke odor in the hotel hallways as well as your room and that our staff was not available to check you out. At this time, our maintenance staff is working to eliminate the smell and will keep your recommendations in... More

Broomfield, Colorado, United States
1 review
3 of 5 stars Reviewed July 22, 2013

Overall, we would likely return. The pull out sofa bed was horrendous, leaving our son to sleep on the floor. The cooling system was great, however, I feel it would better serve tenants if the bed(room) furniture were in that back area and the living space furniture were in the front area off the kitchen. Try it! The hotel was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that the sofa bed in your room was unclean and that the refrigerator did not work properly. Still, I am very glad that our Manager was able to remedy the situation by reimbursing you for spoilage and replacing the fridge in a... More

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Additional Information about Extended Stay America - Santa Rosa - North

Address: 100 Fountain Grove Pkwy., Santa Rosa, CA 95403
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Santa Rosa - North 2.5*
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Also Known As:
Extended Stay Santa Rosa
Santa Rosa Extended Stay
Extended Stay America - Santa Rosa - North CA - Sonoma County

9 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
94

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