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Palms Inn

3345 Santa Rosa Ave., Santa Rosa, CA 95407 (Formerly Days Inn Santa Rosa)
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1 room 1 guest
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81 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bath
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was clean, nice size. Had a convenient good half-size fridge with small closed freezer compartment inside. There was no microwave. The clock radio on the bedside table didn't work. There was an iron board and iron, hairdryer, shampoo, lotion, coffee maker. Sink plug was broken, small hole in rug. Mostly quiet although one night I had men talking in... More 

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Marina, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

When you drive up it almost looks Las Vegas. The lobby is separate from the motel and is very nice. It has some beautiful old furniture and a small "mini mart" attached to it. The grounds out front were very nice and well kept but once you drive down the side to your room it is very very clear this... More 

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Travelers are raving about these Santa Rosa hotels

Reno, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We have stayed here several times and on two different occasions we got bed bugs on our beds!! the first time they assured us it wouldn't happen again and almost a year later, we found them again. We took pictures and video to have proof. When we notified the front desk, they were fully booked so couldn't help us but... More 

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Salt Lake City, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We are very disappointed with the service at Palms Inn, Santa Rosa. When we checked in, they gave us the wrong room key, much to our embarrassment because someone was already there. When we went to the lobby again they didn't even said sorry. As if nothing happened. The room had a weird smell, although it was labelled as a... More 

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chico,ca
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 23, 2015

With tax I paid $90 for a single here July, 2015. The area is scary, homeless people pushing carts past, piled to the sky with junk. Inside the lobby is dirty and not kept. Connected to the lobby is the market and eating area they brag about. There was a Greyhound bus load of people meandering around inside the market... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 24, 2015

I've stayed 3 times. Staff friendly. Breakfast is made fresh. Room have some updating. Refrigerator in the room. Not the quiet, but easy access to the town, food, Charles Shulz museum and other wineries. I would stay again.

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Harrisburg, Pennsylvania
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 22, 2015

Though the front desk attendant was cordial and knowledgable of the area, that's where the niceties stopped for this hotel stay. Wife and I headed north for a wedding and needed a cheap place to stay the night and the Palms Inn fit the bill. Inexpensive and you get what you paid for with this one. Room get a bit... More 

Was this review helpful? Yes 2
Modesto, California
1 review
2 of 5 stars Reviewed June 8, 2015

Pool was closed down by the Health inspector... Notes on the door to not drink the water...They have bottled water at the desk... Leaking sinks. Not enough Towels Must have people living in the rooms... Garbage outside the rooms never emptied. No Refrigerator, no microwave, had to ask for a lamp to see in the room. But the Men at... More 

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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 2, 2015

Went outside my comfort zone and used Hotwire. Booked supposedly 2.5* property for $110.00. Restaurant had no reviews on Hotwire and this should have been a huge clue but I had worked a long day and usually 2.5* properties are Best Western, Hampton Inns, Marriott Fairfield Inns, etc. The best first:There was no restaurant as advertised but this was probably... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

Pleasant surprise when we pulled up, retro design, looked fresh and clean. The surprise because the rates were low when comparing other area places online. New plantings and landscape will pay off in charm down the road. When chatting with the store's clerk, found it was one of the original hotels of Santa Rosa. Rooms newly carpeted, updated and well... More 

Was this review helpful? Yes 1
Douglas L, Front Office Manager at Palms Inn, responded to this review

Thankn you very much for the review. The staff and I are very pleasesd to hear that you enjoyed your stay and like the upgrades we have made to the property. I will relay your enjoyment of the hotel's history with the staff member you spoke with on Sunday. From all of us at the Palms Inn to you, thank... More 

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Hotel & grounds (2)
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