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2.0 of 5 Hotel   |   201 Broadway, Santa Monica, CA 90401
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Hotel Carmel
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Ranked #29 of 34 Hotels in Santa Monica
A recent review
4 of 5 stars reviewed 4 days ago
BarmyBrummie1986 Birmingham
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551 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Birmingham
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Absolutley perfect location!! Has pick ups from local tour companies too so you don't need to travel far to go and do the "Stars Homes" or "Hollywood Sights" tours. The hotel itself has a wonderful selection of cakes and pastries for breakfast every morning, although you have to be quick!! Valet parking great, very prompt. Hotel is a little in... More 

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Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is everything and this was perfect. Traveling with 2 kids we got a family room which we didn't expect but loved. The kids had a seperate room! Clean, average size rooms, free coffee and pastries in the morning. Only negative was no free WIFI. Will stay there again.

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel based on its location in Santa Monica. It's really close to the pier, the beach, bars and shopping. Also, it's a historic hotel, the rooms in the brochure looked nice and we were told that breakfast was included. We had a choice between this hotel and the Wyndham by the pier...they were both the same price.... More 

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AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for staying with us at Hotel Carmel and thank you for the review. We were pleased to learn that your accommodations were clean and our location and pricing worked out well for you. Please let us know if we can be of service in the future. Safe travels! More 

Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff are helpful and nice. Room was small and looked dated but very clean. The location of the hotel and price cannot be beaten, you can walk to either end of the city comfortably. Great value for money!

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AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for your review of Hotel Carmel. We really appreciate the positive feedback and I’m glad to hear that my team was helpful to you during your stay. We hope to see you again on a future visit to Santa Monica. More 

Providence, Rhode Island
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Me and my husband stayed in Hotel Carmel for two nights Saturday and Sunday. Our room was on third floor and it was facing to the street between 2nd and 3rd streets. The coincerge and the other people work in the hotel were nice. The room looks like have never been upgraded. If you are sensitive to the sound, you... More 

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AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for staying with us at Hotel Carmel. We appreciate your constructive comments as well as the compliments. Wi-Fi is free every day and included in your stay so I apologize for any misunderstanding. We are working on upgrading our guest rooms and have recently purchased all new out bedding accents as well as replacing carpeting in guest rooms... More 

Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The location is superb - minutes walk to the 3rd Street Promenade where all the shops are, and about a 7-10 minute stroll to the Santa Monica Pier. The valet staff were excellent, opening doors on arrival and departure (if there were there). There was a porter to take the 6 bags to the room. The room itself smelt like... More 

Was this review helpful? Yes 1
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thanks for staying with us at Hotel Carmel during your recent visit to Santa Monica. I was sorry to learn that there were some issues with your room, the Wi-Fi, and that some of my team members were not considered very helpful. I’m especially sorry that my team did not provide you with excellent guest service. That is generally not... More 

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 25, 2014

Close to everything - shops, cinema, pier, cafes and bars. Stayed for four nights as first stopover from Australia. Staff super friendly & accommodating; good coffee with the light breakfast; and valet parking fixed any challenges of parking in downtown. Would like to stay there again soon. Thank you for looking after us!

Was this review helpful? Yes 1
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thanks you so much for your review of Hotel Carmel. I’m glad you were pleased with your stay and our location worked out well for you. We enjoy servicing all out guests and see many guests from Australia. We look forward to seeing you again on a future visit. Safe travels always! More 

Newcastle, Australia
Top Contributor
70 reviews 70 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 6, 2014

Stayed early October. The location is great - close to The Pier, shopping and eateries. The staff were very helpful, especially tending to all our luggage as this was our last stop after a 5 week road trip. We had no problems with noise, despite being on 2nd St. The room was adequate for our needs and the beds comfortable.... More 

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Skaneateles, New York, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 3, 2014

The rooms here are attractive, with Stickey-ish furniture and "Van Goghs" on the wall, but the policies of this hotel need work. There is practically no one staying here right now. Even so, the room they gave me, with loads of rooms available, is on an alley at the back of the building, where at 1 am a drunk was... More 

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Visalia, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 20, 2014

Santa Monica is one of my favorite places and I stayed here to visit my friends in the area. This hotel was located on a great spot, close to 3rd street and is a short walk to The Bungalow, and Makai, before they closed :'( The hotel was a great price and well situated. I ended up being placed in... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Carmel

Address: 201 Broadway, Santa Monica, CA 90401
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Carmel 2*
Number of rooms: 95
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Also Known As:
Carmel Hotel Santa Monica
Hotel Carmel Santa Monica
Carmel Santa Monica

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Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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