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Hotel Carmel

201 Broadway, Santa Monica, CA 90401
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1 room 1 guest
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Hotel Carmel
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653 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Greater Canberra, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent the first two nights of our USA holiday here. Shuttle bus from the airport was an experience - what a rude dis-interested driver! But the stop off is less than 100m from this hotel. The hotel is one block back from the beach, so the location is great. A bit old world and allowed to go past its... More 

Was this review helpful? Yes
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you selecting Hotel Carmel and posting a review of our hotel. We appreciate the four bubble rating. Sorry to learn that the Shuttle company's driver who brought you to Santa Monica was rude. That is not a good start for your visit to the USA. i' m glad our hotel location worked out well for you. We do have... More 

Penrith, Australia
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is in a fantastic location for reasonable prices. Great place to stay for one or two nights. The staff are very welcoming and friendly. Cute little rooms, nice hot showers, comfortable beds. I would definitely choose to stay here again.

Was this review helpful? Yes
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you for selecting Hotel Carmel for your recent visit to Santa Monica. We really appreciate your four bubble rating of our hotel. That means a lot to us coming from a level four TripAdvisor Contributor. I was also very happy to learn that our hotel was considered in a fantastic location, with a welcoming staff, and a great price.... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Fantastic location, close to Santa Monica Pier. Rooms are basic and comfortable. Don't expect luxuries. Recommended for travellers that want a good hotel at a budget price. In need of a upgrade but process old world charm. Defiantly a place for travellers to stay for short stay only.

Was this review helpful? Yes
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you for your post and your four bubble rating of Hotel Carmel. I was glad to learn that our location worked out well for you. We appreciate the positive feedback and we hope we will see you again on a future visit to Santa Monica. Safe travels always! More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time I have stayed in this hotel and cannot recommend it enough! A stones throw from the beach and 3rd street promenade. The staff are all friendly and helpful. We arrived late evening with a baby and teenager and found there had been a booking error. Manager Mario immediately dealt with it and upgraded us to... More 

Was this review helpful? Yes 1
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for your review of Hotel Carmel. We really appreciate the five bubble rating and the opportunity to have you as a repeat guest. I'm vey happy to hear that Mario was able to resolve a booking issue and get you settled into a room that was suitable for your family. Thanks for also mentioning our location. We believe... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The room was appalling. I could not believe that the rooms cost $200/night. A group of my friends and I stayed in several rooms here. My friend's room had gum and a bobby pin on the painting on the wall, which pretty much sums up the condition and the experience. Also, there was no wifi or internet connection in the... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thanks for staying at Hotel Carmel. With all respect, $200 a night is a great rate for a stay in any hotel in Santa Monica in the peak season.That is at least $250 a night less than out nearest competitor. You mention that your room was appalling but you only mention that a friend's room had a cleaning issue that... More 

Travelers are raving about these Santa Monica hotels

Nottingham
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Apart from our room could do with a lick of paint & a fridge, I really enjoyed our stay. The staff were very good/helpful & informative. I had a problem with the rooms iron and they replaced it straight away with a new one. The hotel is in a great location near to the beach, bars, restaurants & shopping. Lots... More 

Was this review helpful? Yes 1
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you for your review of Hotel Carmel and your four bubble rating. We were very pleased to hear that our associates took good care of you and were very helpful. We accept your constructive comments as well and appreciate that you would stay with us again. That means a lot to us as we really strive to meet all... More 

Rancho Mirage, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Ive stayed all over the world in 5 star hotels. The Ritz in Paris, the Ritz in London and I always come back to Hotel Carmel for perfect rest and to recharge my batteries. I get particularly 5 stars to Mario (Manager) perfect location and perfect staff and cant wait to retun to HOTEL CARMEL.

Was this review helpful? Yes 1
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Thank you so much for your review of Hotel Carmel. We reallty appreciate the five bubble rating and the positive feedback. I also want to thank you for mentioning Mario. He has been a great asset to our hotel and our customers for 17+ years. Thank you for your continued business. We know you have many choices for staying in... More 

San Diego, California
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We found Hotel Carmel as most of the hotels were booked out and costs had substantially increased for our trip. I did not expect much of this hotel and on arrival I was surprised to see how well presented it was. The location was brilliant being close to 3rd st promenade restaurants, cafe's and bars. The rooms were very clean,... More 

Was this review helpful? Yes 1
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for posting a review of Hotel Carmel. I’m glad to hear that our hotel met your needs. It appears that value pricing might have played a role in your selection of our hotel. I believe we offer our guests some of the best rates and the best location for a visit to Santa Monica. Thanks also for mentioning... More 

Avondale, Arizona
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Possibly the worst hotel I've ever stayed at. I was in Santa Monica for a wedding and they reserved a block of rooms at this hotel, I assume because it's the most affordable hotel in the area... it was about $200/night. The hotel is very old and the hallway/rooms smelled rather musty. The floors (and beds) creaked a lot and... More 

Was this review helpful? Yes
AngelaRogers, General Manager at Hotel Carmel, responded to this review

I’m very disappointed to read your review. It sure seems as if not much of anything was acceptable during your stay. Hotel Carmel is one of the original hotels in downtown Santa Monica. We are an historic property and we make that information well known in our representation of the hotel. I’m sorry there was noise from the room above... More 

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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