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All 34 Santa Monica hotels

Hotel Carmel

2.0 of 5 Hotel   |   201 Broadway, Santa Monica, CA 90401
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Ranked #30 of 34 Hotels in Santa Monica
A recent review
3 of 5 stars reviewed 2 weeks ago
NVM-Chico Chico, California
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509 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Chico, California
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed three days in August and the location was perfect! Walk to beach and through mall area without feeling unsafe. The staff was not very friendly, but room was clean. It's an old building, and as such, do not expect high end amenities. Bed was comfortable

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for staying at Hotel Carmel. I’m glad the location of our hotel worked well for you. We do believe we have the best hotel location in Santa Monica as we are right in the heart of all the activities and attractions. I was sorry to learn that our staff was not very friendly. Since we are in hospitality... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was a fantastic location we had never visited santa Monica and it was close to everything the room was clean and tidy and bed was comfortable was a little hot could use better air conditioning but the room on the whole was great staff where friendly and helpful which was great. On the whole it was a great place to... More

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AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you very much for the review. We really appreciate you staying with us. Your positive comments on our rooms and staff will be shared with our team. We hope to see you again on a future visit to Santa Monica. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed for three nights. Noisy air conditioner/air extraction fan all night. Window had to be kept closed and ceiling fan on all night. Front office staff obliging with booking tours. Breakfast was muffins and coffee/tea in the foyer. Excellent location.

Was this review helpful? Yes 3
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for staying with us at Hotel Carmel. I’m sorry you experienced noise from your air conditioner unit. I appreciate you mentioning our front desk team and our great location. We hope you enjoyed your visist to Santa Monica. Safe travels! More

Senior Reviewer
8 reviews 8 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is in a fab location for the beach, shopping and restaurants - it is tired but clean and the staff were incredibly helpful - everyone from reception to cleaners. The breakfast is free and plentiful (coffee, tea, juice, muffins and pastries - great start if you are going to eat a big lunch (all American lunches are big!!!!!!)... More

Was this review helpful? Yes 2
AngelaRogers, Manager at Hotel Carmel, responded to this review

Hello Lisa C. Thank you so much for your review of Hotel Carmel. I very much appreciate you mentioning my team. They will be thrilled to see your comments about their service. Also, thanks for mentioning our location. We hope to see you again if your travel plans include a return visit to Santa Monica. More

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My 2 girlfriends and I stayed at Hotel Carmel for 4 nights during our travels around LA. We opted for Hotel Carmel as it was cheaper than a lot of the other hotels in the area. The room was small and dark but clean; as was the bathroom. The room didn't have a view but that was okay as we... More

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AngelaRogers, Manager at Hotel Carmel, responded to this review

Hi Melissa Thanks for staying at Hotel Carmel and thanks for the review. We appreciate your positive feedback about our location and our team. Safe travels. We hope to see you again in the future! More

Brisbane, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a lovely stay here last week. We arrived at 730am after a very long flight from Australia. We couldn't check in to a room because they were full from the night before; however the man organised our room to be cleaned first and it was ready by 1130. We had a king room, the bed was comfortable, the room... More

Was this review helpful? Yes 1
AngelaRogers, Manager at Hotel Carmel, responded to this review

TrayH Thank you for the great review of Hotel Carmel. I’m glad that our hotel met your expectations and I’m very happy to hear that we were able to accommodate your early check in. We hope you enjoyed your visit to Santa Monica. We would love to welcome you back on a future occasion. Many thanks! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

No where on this hotels website does it state that cigarette smoking is allowed and that non-smoking rooms are non-existent. I checked into my room late evening and the cigarette smell was overwhelming. It even had an ashtray! I immediately called the front desk to ask for a non-smoking room and the manager said he'd call back if he had... More

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AngelaRogers, Manager at Hotel Carmel, responded to this review

Sharon05639GM I’m so sorry you were assigned a smoking room and we were unable to relocate you to another guest room. Yes, we do have a smoking floor. Although you are correct that we do not mention on our website that smoking is allowed, we also don’t state that we are a smoke free hotel. Many of our clients are... More

London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 11, 2014

My boyfriend and I stayed here as part of our California trip. We arrived earlier than we were supposed to but were told we could check into a room straight away. In fact we were bumped up to a nicer room than what we had paid for so we were quite happy! The room was kind of worn out, in... More

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San Francisco, California
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2014

Priced quite high for something so basic, the hotel is 2 blocks away from the Santa Monica Pier and a block away from Santa Monica Blvd. The rooms are very very small. The breakfast area is just steps away from the reception and choices are very limited. The View from the window is of an Office building. The only thing... More

Was this review helpful? Yes 1
AngelaRogers, Manager at Hotel Carmel, responded to this review

Hello Radhika, Thanks for staying at Hotel Carmel. I would agree that our rooms are smaller that most chain hotels. However, some of our rooms are bigger than others and the room sizes are subject to the building configuration. From a price standpoint, I respect your opinion but for Santa Monica, we believe we are very reasonably priced. Thanks again... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2014

This hotel really needs updating, it is very dull and the rooms aren't very welcoming. I was in a room facing the air conditioning outside and it was very loud at night. The most positive thing about the hotel is its central location. I would not stay here again.

Was this review helpful? Yes 1
AngelaRogers, Manager at Hotel Carmel, responded to this review

Hello Jen M, Thank you for staying with us at Hotel Carmel. We respect your constructive comments about refurbishment of the hotel. I’m sorry you won’t stay with us again. That is not how we want our guests to feel when they leave our hotel. Maybe at some point in the future you will consider staying with us again. We... More

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Additional Information about Hotel Carmel

Address: 201 Broadway, Santa Monica, CA 90401
Location: United States > California > Santa Monica
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Carmel 2*
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Also Known As:
Carmel Hotel Santa Monica
Hotel Carmel Santa Monica
Carmel Santa Monica

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