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Hotel Carmel

201 Broadway, Santa Monica, CA 90401
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Hotel Carmel
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Ranked #30 of 34 Hotels in Santa Monica
A recent review
4 of 5 stars reviewed yesterday
Andrew P
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613 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Look, if you have just done a long haul and want a great place to stay that has character this is well worth a couple of nights. The staff are friendly and the valet parking is a must in the busy downtown area. Look there is no pool or gym, but let's face it - nice bars, great restaurants and... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you very much for posting a review from your recent stay at Hotel Carmel and giving us a four bubble rating. I’m glad that our hotel location worked out well for you and your family. Thanks also for the comments on our team. We are always focused on the guest experience and making sure that all our guests enjoys... More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Although not the trendiest of hotels, it offers an excellent location - right around the corner from the main street. Close to restaurants, shops and entertainment. Bus pickups for tours/airport right outside also. Very convenient! No air conditioning, but a fan above the bed.

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for staying at Hotel Carmel. I’m happy to hear that our location worked well for you. I’m not sure why there was no air conditioning. All of our guest rooms have air conditioning. Perhaps the control on the wall was over looked. We really appreciate the opportunity to be of service and it was a pleasure to have... More 

Poughkeepsie, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

i reviewed lots of hotels before we chose this hotel. I wanted a good location because we only had a weekend and we were going to be out an about a lot. This was perfect. I would stay here again. The front desk was very friendly and helpful. We knew there were not many amenities be cause I read the... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thanks for the great rating of Hotel Carmel. I’m thrilled that our hotel worked out so well for you and I really appreciate hearing that our front desk team was helpful and friendly. Your endorsement that you would definitely stay with us again also means a lot to us as we strive to make sure we meet the expectations of... More 

Mallow
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Well located close to the busy 3rd Street area, this hotel offers valet parking and free breakfast (tea, coffee, muffins). Our room was old, grubby and uninviting. We met a maintenance guy with a gas spray can for bugs on our first morning and there was a really bad smell of drains when we returned to collect our baggage and... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for selecting Hotel Carmel for your visit to Santa Monica. We appreciate you acknowledging our great location and that we offer free breakfast. However, we really offer a complimentary morning coffee service, which includes coffee, tea, and some pastries for a quick start to the day. It is hard for me to adequately respond to old, grubby, and... More 

Gore, New Zealand
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at Hotel Carmel in June 2014, it was definitely in a fantastic spot but the room was merely a place to sleep. Very dated and by no means flash but the bed was comfortable and the staff friendly and helpful. Only major downside was the noisy air con unit outside the window that made a good nights rest... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for selecting Hotel Carmel for your visit to Santa Monica. We appreciate you acknowledging our fantastic location, our friendly staff, and the comfortable beds. I’m sorry we did not provide you with our complimentary disposable ear plugs, which would have probably helped you with any noise disturbance from the outside. I think “very dated” is a matter of... More 

Richhill, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Walked in at evening time looking for a room to stay during our visit to LA, lobby looked pretty fine so we booked room for two nights right away, as we got closer to our room view started to get worst, hallway looked like dorm, room was bit too dark, scented some cleaning chem. through the window there was no... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thanks for staying at Hotel Carmel. I’m not sure what room you might have been assigned but if it did not meet your needs, I wish you would have let us know during your stay. We would have moved you to an alternative room. Some of our rooms do overlook a roof top and some of our rooms overlook the... More 

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Wildervank, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

We had a wonderful time in hotel Carmel. The staff are friendly and very helpful. Rooms are available on time and every morning there is a basic but good breakfast. You will not see at many hotels in America. The location is excellent, walking distance to the beach and downtown. Only downside is the busy road outside the hotel. There... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for your review of Hotel Carmel. We really appreciate all the positive feedback. We realize at times there can be some noise due to our downtown location. We offer complimentary disposable earplugs when this is an issue. It appears that you stayed with us on two occasions. Thank you for the opportunity to be of service. We hope... More 

London, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

I have recently returned from coordinating a Charity event from San Fran - San Diego and one of the places we stopped with our large party of 26 was Santa Monica! We had booked to stay at the Hotel Carmel via a website and therefore weren't sure exactly what to expect! As a group we stayed in a different hotel... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Hello and thank you for bringing your group to Hotel Carmel and posting a review of your stay. I’m delighted that our hotel worked out well for your group of 26 travelers and 21 bikes. Also, thank you for the nice comments regarding our associates. We really appreciate the business opportunity and we love having groups stay with us and... More 

Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was travelling with 3 other people and getting a room for 4 people isn't always the easiest especially when you're all related and don't really want to share beds. Hotel Carmel's staff was more than excellent with getting us settled in 2 rooms with more beds even though we only booked one. The location of this hotel is awesome,... More 

Was this review helpful? Yes
AngelaRogers, General Manager at Hotel Carmel, responded to this review

Hello and thank you for your review of Hotel Carmel. I was very happy to see your rating of our hotel and the mention that our associates were excellent. We really appreciate the positive feedback. I’m not entirely sure why you had issues with the shower water pressure and changes in temperature but it might have been a defective shower... More 

London, United Kingdom
Level Contributor
200 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location in the heart of the town yet rooms where very quiet. Free wifi in all rooms. Free breakfast of coffee cereals and pastries. Really helpful staff ESP the guy on check in and check out. Kept our bags safe whilst we went out on our departure day. Rooms where large with HUGE king sized bed and large flat... More 

Was this review helpful? Yes
AngelaRogers, Manager at Hotel Carmel, responded to this review

Thank you for staying with us and posting a review of Hotel Carmel. We are delighted with your rating of our hotel and were pleased to know that you would highly recommend us. I also really appreciate the positive comments about our team. Being that you are a TripAdvisor Senior Contributor with 190 reviews, your post regarding our hotel means... More 

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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