My wife and I thoroughly enjoyed our visit to the JW Marriott in Santa Monica on May 19, 2013! We are Platinum Marriott Rewards and were upgraded to a Junior Suite at check in. In addition to the welcome points, we enjoyed a comp ice cream, berries and wine treat in our room later that night. Spacious room with all... More

We stayed 4 nights here for our anniversary. Was able to book the room with Marriott Rewards points, and because we came at a less-busy time of year, were happily upgraded to large room with a huge balcony overlooking the the Pier and beach. I will start out by saying that you should be prepared to pay $35/nt for valet... More

I stay at this hotel four times a year due to business. I travel a great deal and stay in hotels all over the country and in the UK. This is one of the best of the best. Great service, great location, exceptionally helpful staff. Good restaurant, but close to so many great restaurants that it really isn't even a... More

We stayed here 3 nights during our spring break in March. The location is perfect. Beach is just a hop across a parking lot in the rear of the hotel, only a few short blocks to the Pier and Promenade. We had a large room w/ 2 double beds - very clean and the beds uber comfortable. The view was... More

I never stay at Marriotts. I don't know why but on a business trip someone else was in charge of the hotel. I was very surprised and pleased with the hotel and then über friendly staff. Mi from N.Y. And I never trust friendly lol but this time a just let go and said to myself that maybe they are... More

I stay here at least 3 times a year due to work group bookings. Rooms are very nice and clean / changed to a high standard. Make sure that if staying on the 1st floor that you don't get too much noise from the bar downstairs, a) if your at the front of the hotel (road side), you will be... More

Fabulous place to stay-even with young children. Beautiful hotel, great location. Staff and service were incredible-gave toys for the kids on arrival, sent complimentary wine and cheese when our tv remote needed a quick repair. Truly exceptional service.

This is a lovely property that is a short walk to the beach as well as shopping and dining options in Santa Monica. What stood out the most for me was the genuine quality of the personnel at the property and the attention they paid to making sure guests enjoyed their stay. Leigh and her colleague, Jonathan, were so professional,... More

We had a great experience at the hotel itself but the food and beverage services were not properly staffed. We waited over 45 minutes to get a sandwich at the cafe. We are not sure when it showed up as we had to leave for the airport. The bar earlier in our stay was staffed by a grumbling bartender and... More