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DoubleTree Suites by Hilton Santa Monica

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1707 Fourth Street, Santa Monica, CA 90401-3310
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DoubleTree Suites by Hilton Santa Monica
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1,539 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

HILTON? Seriously? By a Double tree? Really? Unbelievable! I paid $1,000 just for two nights. I've stayed an hundreds of Hilton's and double trees in and out side of the country and I am upset to say the least! The out side looks OK and the lobby but when you get to your room it's shocking.... I would have gotten... More 

Was this review helpful? Yes 1
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

David, Thank you for taking the time to share your experience with us. I appreciate your feedback as this is a great resource for us to constantly improve our guest’s experience and overall service levels. I will have the engineering team check the A/C unit in your room as we have replaced most of our guest room units with brand... More 

Beautiful NJ
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Pulled into hotel parking area and out our luggage on curb. Wife and daughter asked to have luggage taken to room after checkin. Apparently when they found out I went to park the car across the street they refused to carry the luggage because we did not use their valet parking at $32 per day plus tip etc. Across the... More 

Was this review helpful? Yes 4
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. We thirst for this type of detailed feedback as we use this to constantly enhance our guests overall experience with us. Please accept my sincere apologies for this horrible experience. There may have been a miscommunication that occurred as there isn’t a policy that would keep the bell... More 

Toronto,Ont
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were torn between staying at the Doubletree in Santa Monica or staying at the Doubletree in Marina del Ray. Even though more points were needed for the Santa Monica property we felt the area had more attractions/sights that we wanted. The location was great, walking distance to everything including it being located a few blocks from the starting point... More 

Was this review helpful? Yes
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. We do have a great location, just a quick walk to the beach, 3rd street promenade, Venice beach and world famous Santa Monica Pier. Add that with our two room suites that are very spacious with and a pull out sofa bed, microwave and refrigerator along with our... More 

Austin, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay at this hotel. It was nice and clean and quite spacious. Our family of five had plenty of room to spread out, have a little space of our own for our suitcases and backpacks. There were also enough outlets for all of us to be able to recharge our electronics. Some nice 'fun' touches were the... More 

Was this review helpful? Yes 2
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Amy, What a wonderful review. Thank you for taking the time to share your fantastic experience with us. We are a very comfortable hotel with our generously sized comfortable rooms, soft and fresh linens and the comfy bathrobes. Our location is perfect for both business and pleasure and the mini-kitchenette is an added plus providing our guests with some of... More 

Iowa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After looking at many hotel reviews for Santa Monica, I chose the Doubletree for our family vacation and was glad I did. The hotel was bright, clean and open, and The staff was very friendly and helpful throughout our stay. We especially enjoyed the spaciousness of our suite since we were traveling with our teenager. We had a pool view... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Sheila, I agree completely. Our suites are ideal for families, with a nice sized bedroom and a sitting room with the pull out sofa allowing all to spread out and relax. And with all our rooms outfitted with a microwave and refrigerator we have all the comforts of home for our guests. And don’t forget, our outdoor pool allows for... More 

Kountze, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel, stayed with teenage grandkids. Perfect location , easy access to Hollywood and walked to pier and promenade. Valet was super fast and curtious. Hotel a little dated but exceptionally clean. Breakfast buffet a little pricey but food was excellent.

Was this review helpful? Yes 1
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. We do have a great location. And I love our breakfast buffet too, with items for everyone, from fresh cold cuts to omelets cooked to order we offer a great start to anyone’s day. Don’t forget we are just a quick walk to the 3rd street promenade and... More 

Sydney, Australia
Level Contributor
71 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a good rate for a one bedroom suite room. 2 adults and 2 kids - reasonably comfortable. The property is a little tired. The pool is a little small. The service was ok but not outstanding. A few times we requested things and the request was 'forgotten'. The breakfast buffet ok - nothing special but again fine for... More 

Was this review helpful? Yes 3
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to rate our hotel. Our team takes great pride in providing all of our guests a restful and relaxing stay and I am so sorry that you didn’t get to experience the hospitality that all of our other reviews speak to. I hope you will give us a chance in the future to take... More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Obviously in an awesome location, I enjoyed easy foot access to downtown Santa Monica, the beach, and the pier. I've stayed at this hotel several times, but what really impressed me today, and prompted this review, was the breakfast buffet. Rarely does one find such quality at a hotel breakfast buffet. Usually there are disappointments with some aspect of a... More 

Was this review helpful? Yes 2
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for sharing your experience with us. I appreciate you noticing our great breakfast. Our food and beverage team puts together an incredible breakfast buffet. And you are also correct. We have a wonderful location next to the beach, 3rd street promenade and world famous Santa Monica Pier so when you arrive, you can just relax in our two... More 

Level Contributor
84 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights here and was happy with the hotel. It's only valet parking and the attendants are friendly. The staff everywhere were accommodating and seemed to be happy working there. The breakfast buffet was great. Loved the fresh omelet option. The kids were happy with the cereal and fresh fruit. The suite was roomy and clean. The extra bedding... More 

Was this review helpful? Yes
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Monica, Thank you for taking the time to write such a wonderful review of our hotel. We all take great pride in our hotel and genuinely care about every guest and this is reflected so graciously in your comments. I will share your blanket in the bag story with my team as this shouldn’t happen. And yes, our chef does... More 

Melbourne, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was very large with separate lounge room, large bathroom and a balcony overlooking Santa Monica. Only negative about the room was having to pay for wifi. Hotel is walking distance from Santa Monica Pier/Third Street Promenade - however it is a slightly longer walk than first thought with tired legs.

Was this review helpful? Yes
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review

Thank you for taking the time to share your experience with us. We do have a great location, just a quick walk to the beach, 3rd street promenade, Venice beach and world famous Santa Monica Pier. Thank you for staying with us and we look forward to taking care of you in the future. Brian Murphy General Manager More 

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Staying in Santa Monica

Neighborhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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